Pocket Ninja: I was in Boston this week and wanted to eat at one of the nicer (but little) Italian places downtown. Logged onto Open Table for a 7:30 reservation, was informed that there were no available spots within 2 hours of my requested time. Odd, I thought, for a Wednesday night. So I did the unthinkable, picked up the phone, and called. The host seemed surprised to discover that they were fully booked. "We have lots of open tables," he said. "Just come down when you want." So we did, and we waited maybe 5 minutes when we got there for a table to be cleared and got a nice spot and had a great dinner. So, basically, fark Open Table.
ImpendingCynic: Douchy hipsters who think technology is the answer to everything ruined another part of life? You don't say.
wildcardjack: This is stealing bribes from matier des!
ZAZ: the best seats at hot restaurantsI solved the problem by not eating at hot restaurants.
Satanic_Hamster: "It looks like this: four people, driving through the Lincoln Tunnel at 7:30 on Saturday night, deciding which of their three 8 o'clock reservations they are going to keep."Then start charging 20 bucks to make a reservation, which goes to your bill when you eat. If you don't show, no refunds.
erik-k: ImpendingCynic: Douchy hipsters who think technology is the answer to everything ruined another part of life? You don't say.Correct, scalpers and douchebag programmers never existed or worked together before hipsters.
Hobo Jr.: Am I a simpleton for not wanting to eat at restaurants where I have to make a reservation?Go in and sit down. Pretty much the extent of my dinner planning.
rogue49: If I have to go to that much trouble to reserve a table at your restaurant, then I won't be eating at it.I go out to eat and enjoy myself...not to wait or hustle.I have better things to do in life.It's friggin' food...you'll be shiatting it out in 4 hours anyway.
MithrandirBooga: I don't understand... Restaurants still take reservations? Where I live, pretty much every restaurant doesn't take them anymore because of douchebags that make the reservation then decide to go elsewhere. The best you can get is call-ahead seating, but if you're not there when your name is called, your seat goes poof.
TheHighlandHowler: Pay for the opportunity to pay for a meal? GFY.
Twilight Farkle: Look, we're losing track of what's really important here. It doesn't matter whether OPEN was disrupting the restaurant reservations business or just got lucky. They went public in 2009 raising $60M at a $1.1B valuation, and got an exit within 10% of their peak valuation of about $3B that they reached back in 2011.Their most recent guidance was at most $90M in EBITDA (or $30M if you actually follow the accounting rules, but GAAP isn't always a great metric) on less than $230M in revenue for the coming year. I don't care what business you're in, if you can sell out for more than 10x revenues, it no longer matters if your company succeeds or crashes and burns. Sell, take the money, and if it's more important to be the CEO or a founder or whatever than it is to actually make money, use the capital to start a new business. With blackjack and hookers. Or forget the business. Aaw, screw the whole thing.
Snotnose: Oddly enough, using the phone function of my phone seems to always get me a reservation when I want it where I want it. Never tried OpenTable, downloading an app, figuring out how to use it, and using it just seemed harder than actually calling the source of the evening vittles.
lelio: Snotnose: Oddly enough, using the phone function of my phone seems to always get me a reservation when I want it where I want it. Never tried OpenTable, downloading an app, figuring out how to use it, and using it just seemed harder than actually calling the source of the evening vittles.I've used opentable and liked it, mainly as there isn't much in the way of inputs. Just time and number of people. I suppose if I wanted a special seat it wouldn't work.On the flip side I went to the webpage of the local pizzeria and noticed they had online ordering. First off it was a third party that was slow. Secondly there's so many things to choose from with options it makes it a pain to use. So I iust picked up the phone and placed it within 1 minute of dailing. That's hard to compete with.
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