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(USA Today)   USA Today "reporter" unable to navigate a simple web page to see that Hyundai owners can easily figure out their rebate and read an apology for false MPG claims. Bonus: Hyundai spokesman smacks him around like a small child   ( usatoday.com) divider line
    More: Followup, USA TODAY, Hyundai, kia, web pages, Hyundai owners  
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4151 clicks; posted to Business » on 04 Nov 2012 at 11:31 AM (5 years ago)   |   Favorite    |   share:  Share on Twitter share via Email Share on Facebook   more»

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2012-11-04 11:40:35 AM  
1 vote:
Reporters in general have absolutely no concern for getting to the bottom of any story. They are interested in forming opinions and making a difference.
2012-11-04 10:06:45 AM  
1 vote:

NewportBarGuy: "Hyundai owners, We've got your back"

Yeah, I found it, because that's what the reporter was biatching about.
2012-11-04 09:31:27 AM  
1 vote:
If anyone actually double-checks what the reporter is saying in the article - he's right. If you go to the companies' respective home pages you'd be hard pressed to figure out that they've been hoodwinking their customers for years. And pay attention to the non-statement from the company:

We tweeted a link for President (John) Krafcik's media briefing. We posted this immediately on our popular Facebook site. We have hired social media experts to work alongside our experts who are answering questions that have been coming in. We are posting on our social sites on a regular basis for our customers. We hired extra people to help with the increased call levels at our customer connect center. We held special web meetings with our dealers so they could best communicate with customers. We are sending letters to all affected customers. We are taking out full-page ads in some 30 Sunday papers. We spent all day yesterday talking to media so their stories would be complete and accurate, thus informative to their readers and viewers. And I'm sure I'm missing other actions.

All of that, but they couldn't put what they did on their web page properly? I wonder why?
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