Do you have adblock enabled?
If you can read this, either the style sheet didn't load or you have an older browser that doesn't support style sheets. Try clearing your browser cache and refreshing the page.

(This Is Local London)   Shocking new report finds that car dealers charge three times more for routine repairs than independent shops. You would have submitted this with a better headline but were working overtime to pay for your $600 oil and filter change   ( divider line
    More: Obvious  
•       •       •

3504 clicks; posted to Main » on 17 May 2007 at 11:24 AM (10 years ago)   |   Favorite    |   share:  Share on Twitter share via Email Share on Facebook   more»

312 Comments     (+0 »)

Oldest | « | 1 | 2 | 3 | 4 | 5 | 6 | 7 | » | Newest | Show all

2007-05-17 11:13:37 AM  
Let the anecdotes commence:
My mom just took her Passat V6 (similar to mine) in for plugs without talking to me first. I jokingly said "They probably charged you like $200 for it!"

She got really quiet.

Great cars if you do your own work, some of the best out there. But for the unwashed masses of average consumers, I would never recommend a VW for their crappy dealerships alone.
2007-05-17 11:26:16 AM  
A lot of BMW and MINI dealerships do the same thing. $900 brake jobs for the MINI are not unheard of. Porsche Boxsters are a whole other level of farked up
2007-05-17 11:26:37 AM  
I used a Toyota dealership when I used to drive a Corolla. I used to get a huge shock everytime I got out of the car so I brought it in...

A guy spent 2.5 hours taking apart my dashboard and eventually found the problem... a loose ground wire.

The bill... one hour's labour, $70.00.

Yonge and Lawrence Toyota... they're awesome, ask anyone.
2007-05-17 11:27:35 AM  
Dealership = expensive to run = higher cost
Independent = man in shed = cheap

2007-05-17 11:28:01 AM  
Had a VW as well, but at an independant shop they replaced my accelerator cable, and it broke again, and again and again.

After the third free cable replacement they finally bothered to tell me they were breaking because my motor mounts were shot.

Mechanic to tow truck driver "Don't hit any potholes or the engine mught fall out."
2007-05-17 11:28:01 AM  
Oh, in the UK. Phew, glad that doesn't happen in the US.
2007-05-17 11:28:45 AM  
That has to be one of the most retarded headlines I have read on Fark yet.
2007-05-17 11:29:20 AM  
Ahhh the one true upside to seizures, no car problems.
2007-05-17 11:29:47 AM  
The domestic automobile industry give me as much heebie jeebies as the next person, but the Chevy dealership I take our Chevy to and the Ford dealership I take our Ford to both are $15 cheaper than the local Jiffy Lube, and don't try and upsell me an air filter every three months.
2007-05-17 11:30:16 AM  
Flakes! flakes!

They cant fix yer brakes
You ask em, wheres my motor?
Well, it was eaten by snakes...
You can stab n shoot n spit
But they wont be fixin it
Theyre lyin an lazy
They can be drivin you crazy

Swear tgod they got the most
At every business on the coast
Swear tgod they got the most
At every business on the coast
Take it away, bob...

I asked as nice as I could
If my job would
Somehow be finished by friday
Well, them whole damn weekend
Came n went, frankie
Wanna buy some mandies, bob?
n they didnt do nothin
But they charged me double for sunday

/Would you like some mandies, Bob?
2007-05-17 11:30:45 AM  
2006 Honda Civic

Oil, Lube and Filter
Honda Dealer: $120 (with all the shiat they bundle with it, inspection, etc.)
Valvoline Express: $32

Body work, Dent in hood, scratch on bumper
Honda Dealer: $946 (quote)
Guy my dad knows: $500 (job was flawless)
2007-05-17 11:31:23 AM  
Honestly I prefer going to dealers and paying a high cost. First off, I get a techinician that has gone through a focused and tough training program before he is allowed to touch my car. Second, if anything goes wrong, dealer warranties > 3rd party anyday. Third, I get genuine Honda parts as opposed to knock-offs from NAPA. Forth, dealers tend to have better customer service than smaller shops.

Do not misinturpret small shops for premium 3rd party shops (ie sears, firestone, etc) These premium shops are nice as well but are generally the same cost as going to a dealer for the same reasons.

/No I don't work for a dealer
2007-05-17 11:31:29 AM  
I had some free oil change at the dealership thing on a Jetta.

Only problem was, there was usually a three month wait to get an appointment for an oil change.

The best part: if you got the oil change somewhere else, and not violate the VW warranty, you needed to use VW's oil filters...a bargin at $23.
2007-05-17 11:32:01 AM  
I do all my own repair* and maintainacne work, so I am getting a kick out of everyone's sob stories

*except for electrical stuff.
2007-05-17 11:32:21 AM  
I use an independent shop, but that's because I am the owner's financial planner and he knows that farking me over will not be wise for his retirement portfolio. Sometimes small towns can be a good thing.

/except when you're single
//and no girls your age within 20 miles
2007-05-17 11:32:36 AM  
img.fark.netView Full Size

Obvious tag kind of working overtime on this one, amirite?
2007-05-17 11:32:42 AM  
That has to be one of the most retarded headlines I have read on Fark yet.

I'm sure there have been more retarded ones.
2007-05-17 11:34:10 AM  
SO let me get this straight, you're supposed to CHANGE the oil every once in a while?

/oil changes every 20,000 miles works fine for me

2007-05-17 11:34:14 AM  
When I bought my Forester, after I paid the dealer gave me the keys. Only they didn't have the little "beepbeep" door opener on them. He tried to tell me that since this was previously a rental, it didn't have the "beepbeep". Then, he tried to sell me one for $100. I told him basically to fark off, grabbed my keys and bought two beep thingies on EBay for $10 apiece.

So, yeah. Dealers suck.
2007-05-17 11:34:19 AM  
[image from too old to be available]
2007-05-17 11:34:21 AM  
my brother just got raped by the BMW dealership for brakes.

2500 for brake pads rotors and, ready for this new brake lines. Car only has 40k on it.

He didn't look to happy when I laughed at him
2007-05-17 11:34:30 AM  
The Nissan dealer wanted over $500 for new front pads and rotors (brakes). Took it to my independent who did it for under $240.

I told this story to a co-worker who gets ALL of his service for his Corolla done at the dealer, no matter what, because they know what they're doing!

A week later he had "the engine mounts" replaced (on a 5 year old car??!!) because the dealer said they needed to be. Two days later his car stalled on a busy street. When he got out to have a look, he realized that the engine had fallen out and was dragging on the ground. He took it to the dealer and was THRILLED that they offered to fix their mistake for free.
2007-05-17 11:34:52 AM  
I was quoted 1200 USD because someone keyed my RAM's door. Took it to mom and pop body shop- $200.
2007-05-17 11:35:08 AM  
THANKS Captain Obvious!
[image from too old to be available]
2007-05-17 11:35:23 AM  
Three times is exatly right - usually with 1/3 the work.

Want to know what cars not to buy? Ask a tow truck driver.
2007-05-17 11:35:34 AM  
I bought a slightly used VW Passat Turbo from a Pontiac/Dodge/VW dealer. They give out free oil changes for life when you buy a car, but NOT for the Passat Turbo because it requires synthetic oil. Well, the saleslady was new and didn't get that memo so she gave us free oil changes for life. I didn't know about any of this for the first 2 years of ownership though. The first time I went it the shop put in regular oil once without telling us (the car is required to have synthetic!) but I caught it and now i'm getting 60 dollar oil changes for free (yes i know 60 bucks is ridiculously overpriced, but hey)
/miss the place that did 7.99 oil changes on sunday, so convenient, so cheap.
2007-05-17 11:35:43 AM  
Three legged dog: I do all my own repair* and maintainacne work, so I am getting a kick out of everyone's sob stories

Same here...and I own a 15 year old VW.

(Just replaced rear axle bushings...saved $450 on labor alone)
2007-05-17 11:36:07 AM  
I owned a Toyota, was looking at buying a Mazda 323GTX in the mid-90s until my mechanic started pointing out all the parts that he would have to buy from them because nobody else made them. The $78 air filter kinda convinced me not to buy one.
2007-05-17 11:36:47 AM  
I went to a Mitsubishi dealer once and the Service Manager called saying "We need to replace the intake manifold on your Starion. Those twin turbo six cylinder engine manifolds are prone to failure".
Right then I knew he was clueless cuz Starions are 4 bangers w/singlet turbo, so I mentioned he may actually have someone open the hood and check the car before diagnosing the problem.
/Salerno Duane Mitsubishi....gone but not forgotten.
2007-05-17 11:37:20 AM  
Notice how all those car manufacturers are offering those 50,000, - 100,000 mile warranties? Read the fine print - you void the warranty if you have maintenance done anywhere else but the dealership. This usually includes routine things like oil changes and tires and brakes. If you get it done somewhere else - your warranty has been voided. If you want to keep you warranty valid - you have to pay the ridiculous dealership prices for maintenance. This is why they guarantee the car for 100,000 miles - because you've already paid for the car 3 times over by the time the starter goes bad at 60,000 miles. After years of paying the dealership $60 a pop for oil, they've got no problem comping a starter to keep you coming back for the oil & tires.

/It's a farking scam, people.
2007-05-17 11:37:54 AM  

I could not agree more. If you think that you are not paying for quality on a import with a trained tech you are dead wrong. Some guy at Jiffy Lube doesn't give a shiat about your import and does not know anything about the car. Paying for correct service is worth every penny
2007-05-17 11:37:55 AM  

Bought the parts myself for my BMW, did the work myself. $150 bucks, 2 hours of work, and six pack to a buddy for letting me use his jack and helping me do the work.
2007-05-17 11:38:24 AM  
VW dealers are notorious for being complete farkups.

I do all my own work on my car. Front rotors should never take more than an hour and parts are under 100. With a Vacuum extractor on newer cars (with cartridge instead of spin on oil filters) you can usually do a top side oil change.

Not to mention my TDI takes special oil that not even most dealers get right.

I would LOVE to own an older BMW, Porsche, etc knowing full well I'll have to do all the work myself. They're beautiful machines and well engineered but the dealers just like raping people.

/Getting ready to replace head & gasket and lots of other stuff.
2007-05-17 11:38:30 AM  
Not only will my housemates have to learn to cook when I move back across the country, I guess I'll have to learn how to maintain my motorcycle. Which could fark up my manicure. Dammit.

/unless anyone knows a good, honest, motorbike mechanic in Sacramento
//71 Kawasaki Samurai, all original except the paint job
///very protective of her bike!
2007-05-17 11:38:30 AM  

The Nissan dealer wanted over $500 for new front pads and rotors (brakes). Took it to my independent who did it for under $240.

You know you could have probably done that yourself in like 45 minutes for under $100, right?
2007-05-17 11:38:55 AM  
My fuel pump just died and i started out with a midas and then went to my normal guy and it's gonna come out to about the same :/ I shoulda ordered one off of ebay the moment i was towing it to my normal guy. :P
2007-05-17 11:38:56 AM  
I use a franchise shop for my auto work cause they guys are nice and "seem" to be honest. At least they offered me the lower end brake pads and gave me an assessment of the difference that seemed honest. Best part was the last time I took it in for an oil change:

Counter Guy: "Ok so that's an Oil Change, do you have a coupon?"
Me: "Nope."
Counter Guy: "Well let's just give you one then."
$4 off the price of the oil change. Customer for life (or at least until I have to replace the tires and my free rotations disappear).
2007-05-17 11:39:28 AM  
As a master mechanic at an independent shop, I'm REALLY getting a kick out of these replies.
2007-05-17 11:39:28 AM  
[image from too old to be available]
focused and tough training program result ? :-)
2007-05-17 11:39:36 AM  
At some point I need to get my brakes looked as they're starting to squeek.
2007-05-17 11:40:01 AM  
I guess they don't have those big arse signs in the service department with their labor rates printed on them in the UK.

/dirt track racers tend to be good cheap mechanics.
2007-05-17 11:40:04 AM  
I just do most of my work myself.

This weekend: replace valce cover gasket

Shop estimate: $289
Parts to do it yourself: $21

I did my own struts (which were a BEAR):

Shop extimate: $900
Parts to do it yourself: $300

I rebuilt my own starter when it failed:

Shop estimate: $200 for rebuilt starter install
Cost to do it myself: $4 for parts
2007-05-17 11:40:05 AM  
[image from too old to be available]
/what a shocker
2007-05-17 11:41:18 AM  
Leonard Cohen's Day Job by
The Austin Lounge Lizards:

You drive your car in, pull it up on the rack
You promise me faithlessly that you'll be back
I wait in the pit, it's the fate I have earned
For believing some day you'll return

To the streets of New York from my tower of song
I come down to work where the common folk throng
In my famous blue shirt with its patch that says Len
Then I go back to write songs again

Leonard Cohen is working a day job they say
For bizarre inspiration and hourly pay
And I swear by the grease in the crease of my hand
If you need speedy lubin', I'll prove
I'm your man

I'll beg if I must, 'cause I'm aching to hear
Your story, as I check your brakes front and rear
Can you play a sad waltz on your cheap violin
Did you have a good time in Berlin

If Saint Joan should pull in, in her Charger of white
And ask if it all could be finished tonight
I'd say, "Let me take a look under your hood
All that smoke doesn't look very good"
I'm on fire

Leonard Cohen is working a day job they say
It's part of the price every artist must pay
And I swear by the crud and the blood on my hands
If you need a tune this afternoon
I'm your man

And I swear by the monkey wrench clenched in my hand
If you lack something basic in black
I'm your man
2007-05-17 11:41:26 AM  

That's where I take my Tercel. They do great work, they're really fast and polite. Yonge-Lawrence Toyota, I love you.

It's peace of mind for me to take mine to a dealer. I like the fact that the mechanics deal exclusively in Toyotas. Dealerships have a vested interest in seeing your car through to the end. If you buy a Toyota, drive it carefully and take it to the Toyota dealership for service, then they'll want it to last. When it eventually dies, you'll buy another one. If it doesn't last, then you'll say "Oh, I did everything right and that car still only lasted 100,000km. Screw it, I'm getting a Honda." Independents don't have to worry about that. "Oh, your Chevy only lasted 100,000km. Must have been a crap car. Next time, get a Nissan and bring it back here again."
2007-05-17 11:41:50 AM  
Mr. Scorpion

You need to read the Magnuson-Moss Act, and then stop talking out your ass about warranties.
2007-05-17 11:41:54 AM  
$1000 for a freaking clutch and flywheel.
2007-05-17 11:41:58 AM  
Dealership = expensive to run = higher cost
Independent = man in shed = cheap

Dealerships also sell $20,000+ cars to cover their overhead.
Independent shops sell 500 dollar camaros.
2007-05-17 11:41:59 AM  
scanman61: As a master mechanic at an independent shop, I'm REALLY getting a kick out of these replies.

And I use local independent shops when I can't do the work myself...

2007-05-17 11:42:19 AM  
my turn:

story 1
i had a vw. took it to the dealer for an oil change/inspection.
me: what's this $17 charge?
them: we noticed your turn signal was blinking fast.
me: yeah, i know.
them: the bulb was getting ready to go out, so we replaced it.
me: getting ready to go out? aren't bulbs covered by the warranty?
them: no.

story 2
i had a honda. took it to the dealer for the $20 oil change special.
them: did you know about the recalls on the car?
me: no.
them: blah blah blah (i'm paraphrasing) recalls, we replaced all of them.
me: how much is it going to be?
them: $20 for the oil change, the rest is no charge.

sometimes going to the dealer is good.
Displayed 50 of 312 comments

Oldest | « | 1 | 2 | 3 | 4 | 5 | 6 | 7 | » | Newest | Show all

This thread is archived, and closed to new comments.

Continue Farking

On Twitter

Top Commented
Javascript is required to view headlines in widget.
  1. Links are submitted by members of the Fark community.

  2. When community members submit a link, they also write a custom headline for the story.

  3. Other Farkers comment on the links. This is the number of comments. Click here to read them.

  4. Click here to submit a link.