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(Yahoo)   Apparently, some supermarket workers fulfilling orders from customers don't like getting special requests such as getting ice cream from the back of the freezer or picking out the freshest cucumbers   (nz.news.yahoo.com) divider line
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    More: Awkward, Ice cream, Grocery store, Facebook features, Roasting, Business, Employment, Supermarket, Customer  
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1276 clicks; posted to Business » on 05 Feb 2023 at 5:38 PM (6 weeks ago)   |   Favorite    |   share:  Share on Twitter share via Email Share on Facebook



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edmo [TotalFark] [OhFark]
2023-02-05 3:57:39 PM  
"Select firm blueberries."

Can you imagine the nerve of these people expecting quality product? Fresh and everything?
 
Benevolent Misanthrope [TotalFark] [OhFark]
2023-02-05 5:29:20 PM  

edmo: "Select firm blueberries."

Can you imagine the nerve of these people expecting quality product? Fresh and everything?


I know, right?  I mean, whenever I pay for a convenience, I do everything I can to make it as inconvenient for the worker as possible.
 
Unda
2023-02-05 5:40:33 PM  
I've speculated since the start of the pandemic that pick-up orders must be great for moving cosmetically damaged goods.
 
Ketchuponsteak
2023-02-05 5:48:58 PM  

edmo: "Select firm blueberries."

Can you imagine the nerve of these people expecting quality product? Fresh and everything?


"Give everyone else the shiatty ones, I'm special, also I'll complain".

That's an awesome way to get the shiattiest blueberries. But I'm happy people like that exist, because that means normal people get the good stuff.
 
Ray_Finkle
2023-02-05 5:54:50 PM  

edmo: "Select firm blueberries."

Can you imagine the nerve of these people expecting quality product? Fresh and everything?


"select firm blueberries else return" is what the note said.  Like the article said,  Is the employee supposed to open every container and feel them all to find the best according to the customers standards?  Yes of course you wouldn't want a shiatty product but acting like the employee needs to know your personal preferences or else you return the product when you are too lazy to go to the store yourself comes off as being entitled.
 
The Smails Kid
2023-02-05 5:56:56 PM  
I DRTFA (this is Fark, after all) but I guarantee these customers are getting the 2023 equivalent of ass pennies.

Don't fark with people who handle your food.
 
edmo [TotalFark] [OhFark]
2023-02-05 5:59:28 PM  

Ray_Finkle: edmo: "Select firm blueberries."

Can you imagine the nerve of these people expecting quality product? Fresh and everything?

"select firm blueberries else return" is what the note said.  Like the article said,  Is the employee supposed to open every container and feel them all to find the best according to the customers standards?  Yes of course you wouldn't want a shiatty product but acting like the employee needs to know your personal preferences or else you return the product when you are too lazy to go to the store yourself comes off as being entitled.


Big picture here folks:

These stores should not be selling shiat that is past its useful life. We enjoyed online ordering and having it brought to the car, but the ability of Walmart and Safeway to give us the crappiest produce they had left is why I still went inside to buy veggies when we needed them.

Stop selling shiat and sell good stuff. I mean golly, I hate to inconvenience somebody while they're doing the minimum but please, give your trash to the dumpster.
 
Lochsteppe
2023-02-05 6:00:23 PM  

Ray_Finkle: edmo: "Select firm blueberries."

Can you imagine the nerve of these people expecting quality product? Fresh and everything?

"select firm blueberries else return" is what the note said.  Like the article said,  Is the employee supposed to open every container and feel them all to find the best according to the customers standards?  Yes of course you wouldn't want a shiatty product but acting like the employee needs to know your personal preferences or else you return the product when you are too lazy to go to the store yourself comes off as being entitled.


Give them the firmest blueberries you can find, but dunk the container in the e. coli tub before delivery.
 
drewogatory
2023-02-05 6:01:54 PM  
I mean, I'm not going to fark up our product rotation so you can think you got fresher ice cream. FFS, it's wrong for a customer to do it in store.
 
WhiskeySticks
2023-02-05 6:04:02 PM  
I'd purposely find the veggies that look the most like cocks.
 
JerkfaceMcGee [OhFark]
2023-02-05 6:15:20 PM  
Can't say I disagree. If you want it done your way, do it yourself. Otherwise, it's like sending back your food. Take your chances, but don't be surprised if your food has spit in it.
 
chitownmike
2023-02-05 6:20:34 PM  

JerkfaceMcGee: Can't say I disagree. If you want it done your way, do it yourself. Otherwise, it's like sending back your food. Take your chances, but don't be surprised if your food has spit in it.


Be glad it's spit!
 
Mikey1969 [TotalFark] [OhFark]
2023-02-05 6:31:27 PM  
Yeah, people are lazy farks who don't actually like to work, this is news?
 
Mikey1969 [TotalFark] [OhFark]
2023-02-05 7:10:35 PM  

edmo: Ray_Finkle: edmo: "Select firm blueberries."

Can you imagine the nerve of these people expecting quality product? Fresh and everything?

"select firm blueberries else return" is what the note said.  Like the article said,  Is the employee supposed to open every container and feel them all to find the best according to the customers standards?  Yes of course you wouldn't want a shiatty product but acting like the employee needs to know your personal preferences or else you return the product when you are too lazy to go to the store yourself comes off as being entitled.

Big picture here folks:

These stores should not be selling shiat that is past its useful life. We enjoyed online ordering and having it brought to the car, but the ability of Walmart and Safeway to give us the crappiest produce they had left is why I still went inside to buy veggies when we needed them.

Stop selling shiat and sell good stuff. I mean golly, I hate to inconvenience somebody while they're doing the minimum but please, give your trash to the dumpster.


Um, we hear people whining all of the time that we don't buy food that isn't "attractive", but us still edible, so which is it?
 
frankb00th
2023-02-05 7:11:16 PM  
Once in a while we order groceries. You have to expect substitutions if something is out and once the lettuce was frozen because the truck is not heated. Everything is refunded no questions asked. No need for threats.
 
austerity101
2023-02-05 7:23:54 PM  

edmo: "Select firm blueberries."

Can you imagine the nerve of these people expecting quality product? Fresh and everything?


Pick it out your damn self, then. These people don't get paid enough for that.

If the supermarket's produce is unreliable, shop somewhere else. The workers there don't choose it.
 
austerity101
2023-02-05 7:24:44 PM  

edmo: Ray_Finkle: edmo: "Select firm blueberries."

Can you imagine the nerve of these people expecting quality product? Fresh and everything?

"select firm blueberries else return" is what the note said.  Like the article said,  Is the employee supposed to open every container and feel them all to find the best according to the customers standards?  Yes of course you wouldn't want a shiatty product but acting like the employee needs to know your personal preferences or else you return the product when you are too lazy to go to the store yourself comes off as being entitled.

Big picture here folks:

These stores should not be selling shiat that is past its useful life. We enjoyed online ordering and having it brought to the car, but the ability of Walmart and Safeway to give us the crappiest produce they had left is why I still went inside to buy veggies when we needed them.

Stop selling shiat and sell good stuff. I mean golly, I hate to inconvenience somebody while they're doing the minimum but please, give your trash to the dumpster.


... Which is why this is the problem of the grocery store and not its local workers.
 
Fark_Guy_Rob
2023-02-05 7:30:46 PM  
I'm not a chef or farmer or even a foodie...but I absolutely expect the person whose probably shopping for me to apply the same types of considerations that I, and everyone I know, applies when selecting items.

Both of the shopping apps let you put in notes so that the shopper has the context needed to make the choices the buyer would like.

That *is* the job. Giving additional context makes it easier for them to do the job well.

When I first started ordering, I didn't put in notes, and I would get a stream of text messages. I didn't make their job easier, I made it harder because they had to reach out and ask me for the note I should have just given them.

I don't have experience with shopping professionally, but there is nothing I hate more than when my wife sends me to the store without the needed context, and ends up unhappy that I got the 'wrong' thing.
 
SMB2811
2023-02-05 7:31:23 PM  

Unda: I've speculated since the start of the pandemic that pick-up orders must be great for moving cosmetically damaged goods.


We've never had a problem, but we don't do curb side for produce. Even if we did I don't feel like I'd get anything actually bad.
 
Fark_Guy_Rob
2023-02-05 7:31:39 PM  

Fark_Guy_Rob: I'm not a chef or farmer or even a foodie...but I absolutely expect the person whose probably shopping for me to apply the same types of considerations that I, and everyone I know, applies when selecting items.

Both of the shopping apps let you put in notes so that the shopper has the context needed to make the choices the buyer would like.

That *is* the job. Giving additional context makes it easier for them to do the job well.

When I first started ordering, I didn't put in notes, and I would get a stream of text messages. I didn't make their job easier, I made it harder because they had to reach out and ask me for the note I should have just given them.

I don't have experience with shopping professionally, but there is nothing I hate more than when my wife sends me to the store without the needed context, and ends up unhappy that I got the 'wrong' thing.


* both of the apps I use.
 
Meatsim1
2023-02-05 7:32:03 PM  

Benevolent Misanthrope: edmo: "Select firm blueberries."

Can you imagine the nerve of these people expecting quality product? Fresh and everything?

I know, right?  I mean, whenever I pay for a convenience, I do everything I can to make it as inconvenient for the worker as possible.


Only blue berries of hex code color #301934please or I will be speaking to the manager
 
Fark_Guy_Rob
2023-02-05 7:34:08 PM  

austerity101: edmo: "Select firm blueberries."

Can you imagine the nerve of these people expecting quality product? Fresh and everything?

Pick it out your damn self, then. These people don't get paid enough for that.

If the supermarket's produce is unreliable, shop somewhere else. The workers there don't choose it.


1 - How much do they get paid?

2 - How much do they need to get paid to handle these additional requests?

I'm legitimately asking because, at least depending on the specific place, the tip you give goes directly to the shopper.
 
Hyjamon
2023-02-05 7:36:03 PM  

frankb00th: Once in a while we order groceries. You have to expect substitutions if something is out and once the lettuce was frozen because the truck is not heated. Everything is refunded no questions asked. No need for threats.


that was the greatest part of online ordering during the pandemic.

Go into store:
[Store brand coffee] was on sale at 4.99 container but was out of stock.
[Name Brand coffee] was available at 7.99 per container.

Online ordering
[Store brand coffee] was on sale at 4.99 container but was out of stock.
Here is [Name Brand coffee] as a substitute at 4.99 per container while it was in stock.

Tell me why there was a difference?
 
Noticeably F.A.T. [TotalFark]
2023-02-05 7:47:28 PM  

Hyjamon: frankb00th: Once in a while we order groceries. You have to expect substitutions if something is out and once the lettuce was frozen because the truck is not heated. Everything is refunded no questions asked. No need for threats.

that was the greatest part of online ordering during the pandemic.

Go into store:
[Store brand coffee] was on sale at 4.99 container but was out of stock.
[Name Brand coffee] was available at 7.99 per container.

Online ordering
[Store brand coffee] was on sale at 4.99 container but was out of stock.
Here is [Name Brand coffee] as a substitute at 4.99 per container while it was in stock.

Tell me why there was a difference?


You called it right there. Substitution rather than a deliberate choice, and more important, a simple procedure to handle it. An online service can handle that as a matter of course, a manager has to go out of their way (gotta make time to handle the problem, gotta make sure they're actually out of the preferred product, gotta sign into the register to make the price change) to make it happen, and may just tell you to pound sand. Or maybe they'll accommodate you.
 
natazha [BareFark]
2023-02-05 7:56:45 PM  

Fark_Guy_Rob: I don't have experience with shopping professionally, but there is nothing I hate more than when my wife sends me to the store without the needed context, and ends up unhappy that I got the 'wrong' thing.


When I was young, my mom gave me a shopping list. One item was "dill". She wanted the pickle, not the weed which is what I bought. It was okay in soups.
 
stevenvictx
2023-02-05 7:56:55 PM  
I worked in the grocery business

After weeks of customer hate and insults, and the customer is always right, you want to pee on their produce.
 
Red Shirt Blues
2023-02-05 8:01:19 PM  
You don't want to know what happens to your pizza and bread with sauce if you order a delivery right before close and you're a known non tipper.
 
Foxxinnia
2023-02-05 8:07:26 PM  
Well what are you doing to do? Go to the grocery store yourself to confirm that they did buy the ice cream from the back of the freezer and that the cucumbers they picked up were in fact the best cucumbers available?
 
My Sober Alt
2023-02-05 8:25:50 PM  
"Pretty colour please" isn't so bad.  I don't use delivery services because I'll pay more and I don't trust someone else to pick out my produce - and I like to see what's available.  The Instacart people roaming around my grocery store with their carts also annoy me.  They block aisles and don't seem to care.

Also, I don't think my request to buy "any cool Hot Wheels cars that I don't already have.  Matchbox too, but don't pay $7.99 for a 5-pack of them.  That's ridiculous.  They should be $5.99 or less" would work very well.
 
Mambo Bananapatch [BareFark]
2023-02-05 8:29:48 PM  
If you want the good ones come pick them up yourself.
 
yakmans_dad
2023-02-05 8:30:56 PM  
We quit getting meat and veg from pick up. "Please don't give us the 19 lb. chuck roast. Or the cukes that ooze. Thanx."
 
natazha [BareFark]
2023-02-05 8:41:24 PM  
These are probably the same folks who will inspect every single package of sliced cheese in the deli section. I think I gave some elderly woman (mind you, I'm 70, so when I say elderly...) a heart attack by excusing myself and grabbing the closest package of pepper jack. It's all off of the same loaf and the packages are sold by the pound, so there are no deals.

And don't get me started on folks who rip open bacon packages.
 
portnoyd
2023-02-05 8:42:21 PM  
We use Wally Plus all the time but anything that requires discretion (produce, raw meat) we just get ourselves at the local supermarket.
 
Hyjamon
2023-02-05 8:46:41 PM  

Mambo Bananapatch: If you want the good ones come pick them up yourself.


Look Who's Talking - Could be lunchmeat, could be peaches
Youtube JQ0jAEPUmQQ
 
Billy Liar
2023-02-05 8:48:58 PM  
If I want actually good produce, I don't buy it at a supermarket.  If I want mediocre stuff and don't really care, then I do. Supermarkets (except for recommended local ones) push appearance over quality.
 
dywed88
2023-02-05 8:49:43 PM  

edmo: Ray_Finkle: edmo: "Select firm blueberries."

Can you imagine the nerve of these people expecting quality product? Fresh and everything?

"select firm blueberries else return" is what the note said.  Like the article said,  Is the employee supposed to open every container and feel them all to find the best according to the customers standards?  Yes of course you wouldn't want a shiatty product but acting like the employee needs to know your personal preferences or else you return the product when you are too lazy to go to the store yourself comes off as being entitled.

Big picture here folks:

These stores should not be selling shiat that is past its useful life. We enjoyed online ordering and having it brought to the car, but the ability of Walmart and Safeway to give us the crappiest produce they had left is why I still went inside to buy veggies when we needed them.

Stop selling shiat and sell good stuff. I mean golly, I hate to inconvenience somebody while they're doing the minimum but please, give your trash to the dumpster.


Who said anything about stuff past its useful life?
 
DoughyGuy
2023-02-05 8:53:54 PM  
There is a distinction between third party grocery picking/delivery companies, and store-paid grocery picking for pickups & deliveries. Usually the third party people do one or two orders at a time, and can take the time to make sure the order is exactly what the customer wants - to a certain extent. But when you work for the store, you usually have a dozen or so orders per hour, and you can't really take too long or your corporate overseers decide you aren't performing to their liking and crack the whip.
 
dywed88
2023-02-05 8:54:27 PM  
My experience with ordering groceries is that they just list 75% of the items as out of stock.

And, no, I don't expect anything more than them grabbing the first item on the shelf.
 
electricjebus [recently expired TotalFark]
2023-02-05 9:00:43 PM  
Over 20 years ago I worked at a grocery store and once or twice a week I would have to pick an order for a customer and deliver it to them.  When it came to meat and produce I would make an effort to pick the ones I thought were the best.

But again, it was once or twice a week, the same few customers and when I was making the delivery it was always immediately obvious that they were too frail to make it into the grocery store themselves.  For one little old lady I would even take it into her house and load up her fridge and pantry, I even took her trash out one time on a cold day.

It's one thing when you kind of know the people and they're clearly people who have no other options.  When I'm ordering from Instacart, it's because I'm too lazy or drunk to go to the store, and I know what kind of service to expect from a stranger who's probably doing dozens of these orders a day.

They just want to get in and out of the store as fast as they can.
 
Benevolent Misanthrope [TotalFark] [OhFark]
2023-02-05 9:33:00 PM  

drewogatory: I mean, I'm not going to fark up our product rotation so you can think you got fresher ice cream. FFS, it's wrong for a customer to do it in store.


Wrong for me to choose whatever package I want?  F*CK you.  And I'm taking the latest dated dairy I can find, too.

/But I wouldn't expect you to do it for me, f*ck that noise too
 
hlehmann
2023-02-05 9:52:53 PM  
I've been doing 95% of our grocery shopping since well before the before times.  I'll use online ordering for things like appliance parts or hard to find doodads, but I refuse to do my grocery shopping that way.  If I'm paying for produce, I'm going to pick it out myself, and I want to speak to the butcher or fish monger.  Let those online-ordering dinguses get the squeezed berries and overripe bananas.
 
rustypouch
2023-02-05 9:53:55 PM  

electricjebus: Over 20 years ago I worked at a grocery store and once or twice a week I would have to pick an order for a customer and deliver it to them.  When it came to meat and produce I would make an effort to pick the ones I thought were the best.

But again, it was once or twice a week, the same few customers and when I was making the delivery it was always immediately obvious that they were too frail to make it into the grocery store themselves.  For one little old lady I would even take it into her house and load up her fridge and pantry, I even took her trash out one time on a cold day.

It's one thing when you kind of know the people and they're clearly people who have no other options.  When I'm ordering from Instacart, it's because I'm too lazy or drunk to go to the store, and I know what kind of service to expect from a stranger who's probably doing dozens of these orders a day.

They just want to get in and out of the store as fast as they can.


Exactly. The people picking the order aren't paid enough, and are under pressure from management to get things done asap. Making special requests just makes their lives harder. If they honour the request, their supervisor will say they're not being fast enough. If they don't, the customer will complain.
 
drewogatory
2023-02-05 9:56:37 PM  

Benevolent Misanthrope: drewogatory: I mean, I'm not going to fark up our product rotation so you can think you got fresher ice cream. FFS, it's wrong for a customer to do it in store.

Wrong for me to choose whatever package I want?  F*CK you.  And I'm taking the latest dated dairy I can find, too.

/But I wouldn't expect you to do it for me, f*ck that noise too


You'd be surprised how many people go to the trouble of pulling from the back without comparing the dates. Worked a treat for getting rid of older milk.
 
dstanley [TotalFark]
2023-02-05 10:03:07 PM  
Customers that reach to the back for a "fresher" item should have their hands bitten off by rabid badgers.
 
10Speed
2023-02-05 10:04:02 PM  

The Smails Kid: I DRTFA (this is Fark, after all) but I guarantee these customers are getting the 2023 equivalent of ass pennies.

Don't fark with people who handle your food.


Yup, I hope the employees pissed on the food before packing it up for these clowns.

Also, Woolworths still exists?
 
10Speed
2023-02-05 10:06:41 PM  

Benevolent Misanthrope: drewogatory: I mean, I'm not going to fark up our product rotation so you can think you got fresher ice cream. FFS, it's wrong for a customer to do it in store.

Wrong for me to choose whatever package I want?  F*CK you.  And I'm taking the latest dated dairy I can find, too.

/But I wouldn't expect you to do it for me, f*ck that noise too


Yeah, you wanna do that, show up at the market yourself.What's next? deploying drones so you can bark commands at these people while they fill your orders?
 
johnny_vegas [TotalFark]
2023-02-05 10:12:30 PM  

WhiskeySticks: I'd purposely find the veggies that look the most like cocks.


Mom?
 
drewogatory
2023-02-05 10:14:05 PM  

johnny_vegas: WhiskeySticks: I'd purposely find the veggies that look the most like cocks.

Mom?


Your mom is Paige? Lucky.
 
johnny_vegas [TotalFark]
2023-02-05 10:20:05 PM  

drewogatory: johnny_vegas: WhiskeySticks: I'd purposely find the veggies that look the most like cocks.

Mom?

Your mom is Paige? Lucky.


In an Oedipal kind of way I guess
 
drewogatory
2023-02-05 10:23:50 PM  

johnny_vegas: drewogatory: johnny_vegas: WhiskeySticks: I'd purposely find the veggies that look the most like cocks.

Mom?

Your mom is Paige? Lucky.

In an Oedipal kind of way I guess


Is there any other way?
 
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