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(Living The Fast Food Life)   Chick-Fil-A operator's solution to his staffing problem is to offers his employees 13-hour, 3-day full-time schedules. Well, this will end... wait, with 100% retention rate and overall greater employee satisfaction?   (qsrmagazine.com) divider line
    More: Florida, The Work, operator Justin Lindsey, three-day workweek, marks Lindsey, right thing, three-day blocks of 13- to 14-hour shifts, Chick-fil, top-flight restaurants blush  
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1017 clicks; posted to Business » on 29 Nov 2022 at 9:56 AM (10 weeks ago)   |   Favorite    |   share:  Share on Twitter share via Email Share on Facebook



89 Comments     (+0 »)
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2022-11-29 9:22:20 AM  
Is Subby playing semantic games?

He began the program in February and has appreciated 100 percent retention at the management level since


Management level
 
2022-11-29 9:28:08 AM  
Don't 13-hour shifts break any labor laws?

/Oh yeah, Floriduh
 
2022-11-29 9:44:59 AM  
When I was younger, I would have totally done that.
 
2022-11-29 9:58:37 AM  

Exile On Beale Street: When I was younger, I would have totally done that.


Hell, I'd do that now. 4 days off? Sign me up
 
2022-11-29 9:59:13 AM  

Farking Clown Shoes: Don't 13-hour shifts break any labor laws?

/Oh yeah, Floriduh


Do they?  I used to work doubles waiting tables all the time.  10:00 AM to midnight wasn't uncommon.
 
2022-11-29 10:01:11 AM  

Glorious Golden Ass: Farking Clown Shoes: Don't 13-hour shifts break any labor laws?

/Oh yeah, Floriduh

Do they?  I used to work doubles waiting tables all the time.  10:00 AM to midnight wasn't uncommon.


Fire fighters work 24 hour shifts.
 
2022-11-29 10:01:13 AM  
That's just a double shift. Welcome to waiting tables.
 
2022-11-29 10:01:22 AM  
I'd take that deal.  Actually, I already do have a similar deal, but I'm sure CFA has better insurance and investment packages.

/currently freelance, independent contractor
//stay home dad with kiddo several days a week
///many jobs won't commit to a set, short schedule
 
2022-11-29 10:02:47 AM  
Three days of heavy work, one day to recover, followed by a three day weekend?  Works for me!
 
2022-11-29 10:03:09 AM  
Still no cure for bigot bird®
 
2022-11-29 10:04:14 AM  
Given that it's mostly low wage jobs, longer shifts help keep commuting expenses down for employees and getting 40 hours in three days opens the opportunity to pick up shifts at a second job if needed. The article mentioned that shifts are on a fixed schedule, which helps a lot when you're on the lower end of the wage scale.
 
2022-11-29 10:04:50 AM  

Farking Clown Shoes: Don't 13-hour shifts break any labor laws?

/Oh yeah, Floriduh


No, it doesn't.

There's no limit on how many hours an employee can work in a day. Only requirement is hourly workers have to be paid overtime if they get more than 40 hours a week.
 
2022-11-29 10:08:38 AM  

Ethertap: Given that it's mostly low wage jobs, longer shifts help keep commuting expenses down for employees and getting 40 hours in three days opens the opportunity to pick up shifts at a second job if needed. The article mentioned that shifts are on a fixed schedule, which helps a lot when you're on the lower end of the wage scale.


yeah, the hardest part of the lower-wage jobs I use to have was the shifting, random schedules - if you could work the same every week, that made a HUGE difference toward being able to plan around what you're doing.
 
2022-11-29 10:11:25 AM  

ColleenSezWhuut: Still no cure for bigot bird®


Politics aside, they've always stressed efficiency in their business approach. They were one of the first to do the double drive thru, their restaurants are clean, and I've never seen a CFA go out of business over incompetence.
 
2022-11-29 10:14:28 AM  

TDWCom29: Exile On Beale Street: When I was younger, I would have totally done that.

Hell, I'd do that now. 4 days off? Sign me up


With wages equivalent to a five-day week? Hell, yes, please.
 
2022-11-29 10:15:19 AM  

Ethertap: Given that it's mostly low wage jobs, longer shifts help keep commuting expenses down for employees and getting 40 hours in three days opens the opportunity to pick up shifts at a second job if needed. The article mentioned that shifts are on a fixed schedule, which helps a lot when you're on the lower end of the wage scale.


The predictability is the key here.
 
2022-11-29 10:16:03 AM  

ColleenSezWhuut: Still no cure for bigot bird®


Making the rent and raising your kids yourself will take the sting out.
 
2022-11-29 10:16:13 AM  
13-hour days might be a bit for me, but I'd be all over a 10-hour 4-day week.
 
2022-11-29 10:17:55 AM  

Ethertap: Given that it's mostly low wage jobs, longer shifts help keep commuting expenses down for employees and getting 40 hours in three days opens the opportunity to pick up shifts at a second job if needed. The article mentioned that shifts are on a fixed schedule, which helps a lot when you're on the lower end of the wage scale.


Yeah, but fb says CFA is eeeevil...
 
2022-11-29 10:20:49 AM  
A threeday workweek seems a lot easier to design a schedule around with a restaurant that is famously closed on Sundays.  Given the article talking about 7 days off in a row during the month, I suspect there at least 3 "pods".

Week 1:  Pod A works Mo, Tu, We.  Pod B works Th, Fr, Sat.   Pod C is off.

Week 2:  Pod C works Mo, Tue, We.  Pod A works Th, Fr, Sat.  Pod B is off.

Etc...

That's a lot of downtime though, so i'm wondering if they get paid for the off time, and if not, how people handle essentially losing out on a week's worth of pay at least once a month.
 
2022-11-29 10:21:59 AM  
13 hour shifts don't really sound like the magic ingredient here. No more 70 hour weeks and a 'set schedule' are the bits that TFA specifies.

And 13 hours sounds like a tough stretch for almost any work, fast food service definitely included. But full-time work, no 50+ hour weeks for salaried staff, and schedules set well in advance (ideally with consistent hours too) are going to look great to almost any worker in that industry.
 
2022-11-29 10:26:56 AM  

max_pooper: Fire fighters work 24 hour shifts.


"Work".
 
2022-11-29 10:29:13 AM  
FTA:

Lindsey looked at his schedule and leaders next to the bottom line. "I realized, I'm asking a ton of these folks," he says. "They're literally working 70 hours a week, week in and week out." To achieve the marks Lindsey was hiatting, staff sacrificed vacations. They'd joke about being exhausted and needing to go home and collapse. "Honestly, I can do better," he recalls.

70 hour work-week and sacrificing my vacation?

F*ck you, hate chicken manager. You're a f*ckin' asshole.
 
2022-11-29 10:30:14 AM  

Glorious Golden Ass: Farking Clown Shoes: Don't 13-hour shifts break any labor laws?

/Oh yeah, Floriduh

Do they?  I used to work doubles waiting tables all the time.  10:00 AM to midnight wasn't uncommon.


Yep.

I did that for years while working a 12 hour wedding day on Friday/Saturday.

Was so used to it that even when I got a cushy job at the university (2:30-11pm) I kept working lunches at a restaurant, so 10am to 11pm 5 days a week
 
2022-11-29 10:35:03 AM  
I did 3x13 shifts in manufacturing 20 years ago. So this is nothing new. Working the register and dealing with the general public for 13 straight hours is my version of hell, but otherwise 3 days on, 4 day weekend is as good as it sounds.

When I did it we got 40 hrs pay for 39 hrs over 3 days as a "bonus" for the long shifts.
 
2022-11-29 10:37:41 AM  
Yet another feel-good article to normalize the horrific practices of American employment. The manager is so caring and such a genius that the obvious solution was to cram 39 hours of work into 3 days.

All of this so that the employees could have the luxury of knowing when they would be working so they could plan their lives ahead of time.

I bet he even allows them to drink tap water while they work too.

Such luxury.
 
2022-11-29 10:38:11 AM  

stoli n coke: Farking Clown Shoes: Don't 13-hour shifts break any labor laws?

/Oh yeah, Floriduh

No, it doesn't.

There's no limit on how many hours an employee can work in a day. Only requirement is hourly workers have to be paid overtime if they get more than 40 hours a week.


Probably depends if they are a part of a union

/difficulty
//Chick-fil-A
///Floriduh
 
2022-11-29 10:52:11 AM  

OhioUGrad: stoli n coke: Farking Clown Shoes: Don't 13-hour shifts break any labor laws?

/Oh yeah, Floriduh

No, it doesn't.

There's no limit on how many hours an employee can work in a day. Only requirement is hourly workers have to be paid overtime if they get more than 40 hours a week.

Probably depends if they are a part of a union

/difficulty
//Chick-fil-A
///Floriduh


No, that's federal law.
 
2022-11-29 10:55:45 AM  

Farking Clown Shoes: Don't 13-hour shifts break any labor laws?

/Oh yeah, Floriduh


Do you know how many careers require long shifts like that? Its not that crazy. If I had the option I wouldn't mind 3 long days and 4 off.
 
2022-11-29 10:56:32 AM  

Rev.K: max_pooper: Fire fighters work 24 hour shifts.

"Work".


Yeah, about that.

While working that 24 hour shift. they sit down for two or three meals. Have a nice bed to sleep in for ~8 hours if there are no calls. Overstuffed Lazy-Boy recliners to watch that 75" TV from while enjoying popcorn and soda/tea/coffee. If they feel productive that can play horseshoes, foosball/air hockey, spend hours surfing the internet or on the phone with friends/family.

Granted some departments or stations are busier than other but there are times a FF can go all shift without answering a call. Brother is a retired FF. Rule was they had to be working on FF stuff from 8a-5p and then the rest of the time they were free to do whatever.

They signed up for a potentially hazardous/deadly occupation so I have zero qualms with what they do. More power to them.
 
2022-11-29 10:58:31 AM  
I can't imagine that quality of service remains high after 6 hours.

13 hours, even if only 3 days, somehow has even less flexibility in a family emergency.

Side hustle isn't a thing, it's a marketing campaign to get you to work without benefits.
You can control your diet by being more responsible is a marketing campaign to make companies blameless for all the nutrient poor food they pedal.
You can control climate change by recycling is a marketing campaign to get you to blame yourself and neighbors instead of companies that cause 80% of all pollution.
You can control your debt by being more responsible is a marketing campaign to get you to blame yourself rather than price gouging companies.

Are we sure that three 13 hour days aren't a marketing campaign to distract us from the idea that we deserve a 32 hour work week at a living wage?
 
2022-11-29 11:00:18 AM  
They're not open that long.

No, I didn't read TFA.
 
2022-11-29 11:02:46 AM  
My company did a 9/80 schedule. Four 9 hour days, with 8 on Friday, and every other Friday an off day. I had enough PDO time to take all the other Fridays off. So every weekend was a 3 day weekend.
 
2022-11-29 11:05:06 AM  

Glorious Golden Ass: Farking Clown Shoes: Don't 13-hour shifts break any labor laws?

/Oh yeah, Floriduh

Do they?  I used to work doubles waiting tables all the time.  10:00 AM to midnight wasn't uncommon.


Line cook here. 10 am-10pm is not unheard of for Saturdays

As long as they pretend to give you the "breaks" they'll keep you on your feet 18 hours a day if allowed
 
2022-11-29 11:05:20 AM  
I work in IT, more or less an 'easy' desk job.  Had an issue pop up again and worked about 14-15 hours yesterday.  This is not too unusual of a situation.  In short, I'd could do 3 13 hours hour days right now.  I've long said I'd love do to 4-10s even.   Left a 9/80 job not too long ago and I miss the every other 3 day weekend.
 
2022-11-29 11:05:45 AM  
My factory offers this, we have a weekend shift and almost everybody else is on 4 10's.  You can work Monday through Thursday on dayshift or nightshift with a skeleton crew between shifts to prep for the next days run, or you can work weekend shift, 3 12's, you give up your weekend, but it pays a full week's pay for 3 days.  The weekend shift is by far the most popular with new recruits, so much so that they're starting a weekend nightshift.
 
2022-11-29 11:06:08 AM  

Rev.K: Yet another feel-good article to normalize the horrific practices of American employment. The manager is so caring and such a genius that the obvious solution was to cram 39 hours of work into 3 days.

All of this so that the employees could have the luxury of knowing when they would be working so they could plan their lives ahead of time.

I bet he even allows them to drink tap water while they work too.

Such luxury.


That's right. The Real 'Murican solution is to make them work 13 hours a day, 7 days a week, for the same weekly pay that they were making working 39 hours a week. And to be extra nice, they'll provide church services on premises for an hour on Sunday and pay them for it so they only have to "work" 90 hours a week.
 
2022-11-29 11:07:32 AM  

CaptSS: Rev.K: max_pooper: Fire fighters work 24 hour shifts.

"Work".

Yeah, about that.

While working that 24 hour shift. they sit down for two or three meals. Have a nice bed to sleep in for ~8 hours if there are no calls. Overstuffed Lazy-Boy recliners to watch that 75" TV from while enjoying popcorn and soda/tea/coffee. If they feel productive that can play horseshoes, foosball/air hockey, spend hours surfing the internet or on the phone with friends/family.

Granted some departments or stations are busier than other but there are times a FF can go all shift without answering a call. Brother is a retired FF. Rule was they had to be working on FF stuff from 8a-5p and then the rest of the time they were free to do whatever.

They signed up for a potentially hazardous/deadly occupation so I have zero qualms with what they do. More power to them.


There is also a "working lunch" where you are clocked in but have to get back to work if needed. I know it from someone that worked at a Juvenal hall but I bet the jail is similar.
There are a LOT of options, you just have to sign something or get OT. Here it is probably the former, a flex schedule, so no OT until you hit 40 hours. Could be anything.
Another person I know LOVES her shift at the prison (not the job itself, obviously), she does 2 16's and an 8 and is done for the week in 3 days. My dad worked said prison when I was growing up (normal 8's) and they had such a staffing issue my mom just started packing 2 lunches cuz if your replacement calls out, you are working another 8 and getting some OT.
If you think 12 is illegal, you have not seen or worked these jobs. If you find a person willing, and especially young people can be cool with things like this (and night shifts), especially for the pay you get in food service now.
 
2022-11-29 11:12:01 AM  

Farking Clown Shoes: Don't 13-hour shifts break any labor laws?

/Oh yeah, Floriduh


Depends on the state.  Some don't have OT kick in until after 40 hours in a week. Then again, they're management so no OT anyway.
 
2022-11-29 11:14:27 AM  

Mugato: They're not open that long.

No, I didn't read TFA.


6-10 here.
 
2022-11-29 11:17:04 AM  

Exile On Beale Street: Mugato: They're not open that long.

No, I didn't read TFA.

6-10 here.


I only know about the one in the mall, 11-9.
 
2022-11-29 11:17:44 AM  

stoli n coke: There's no limit on how many hours an employee can work in a day.



I'm pretty sure that limit is 24 hours for everyone on Earth.
 
2022-11-29 11:23:00 AM  

Farking Clown Shoes: Don't 13-hour shifts break any labor laws?

/Oh yeah, Floriduh


Not if it's agreed to. Many RNs work 3x12 and get paid for 40. I like 4x10 myself.
 
2022-11-29 11:23:41 AM  

max_pooper: Glorious Golden Ass: Farking Clown Shoes: Don't 13-hour shifts break any labor laws?

/Oh yeah, Floriduh

Do they?  I used to work doubles waiting tables all the time.  10:00 AM to midnight wasn't uncommon.

Fire fighters work 24 hour shifts.


Sometimes 48 or even 72.
 
2022-11-29 11:24:25 AM  
And 72 suuuuuuuuuuucked but it was once.
 
2022-11-29 11:38:09 AM  

Englebert Slaptyback: stoli n coke: There's no limit on how many hours an employee can work in a day.


I'm pretty sure that limit is 24 hours for everyone on Earth.


I reject your quantum reality and substitute my own

I'm working 29 hours today
 
2022-11-29 11:40:21 AM  

Englebert Slaptyback: stoli n coke: There's no limit on how many hours an employee can work in a day.


I'm pretty sure that limit is 24 hours for everyone on Earth.


That's what meth is for.
 
2022-11-29 11:44:12 AM  

ThighsofGlory: Ethertap: Given that it's mostly low wage jobs, longer shifts help keep commuting expenses down for employees and getting 40 hours in three days opens the opportunity to pick up shifts at a second job if needed. The article mentioned that shifts are on a fixed schedule, which helps a lot when you're on the lower end of the wage scale.

Yeah, but fb says CFA is eeeevil...


They are, it would appear, evangelical Christians.  Tomayto, tomahto,

On the other hand, their employees are the most polite fast food slaves.  That counts, right?
 
2022-11-29 11:50:12 AM  
Meh, not impressed.

I regularly work 16 hour days from April-September, 14-21 days in a row. I then receive 3 paid days off.  I did 7 shifts of these this year and have 870 hours of OT.

/wildland firefighter
 
2022-11-29 11:54:33 AM  
I had a job when I was younger that was 12 hour days. One week we worked 3 days and the next week 4, it was awesome. 3 day weekends every other weekend.
 
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