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(The Drive)   GM expands mandatory $1500 Onstar subscription to GMC vehicles and the Cadillac Escalade   (thedrive.com) divider line
    More: Stupid, General Motors, car subscriptions, Detroit, Higher trim GMCs, new Buick, GM vehicles, base prices of these cars, key fob  
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1107 clicks; posted to Business » on 10 Aug 2022 at 7:42 AM (6 weeks ago)   |   Favorite    |   share:  Share on Twitter share via Email Share on Facebook



42 Comments     (+0 »)
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2022-08-10 7:11:48 AM  
There is an onstar in my car.

It is 100 % no longer on star.

I didn't have Bluetooth.
I do now
 
2022-08-10 7:48:38 AM  
Are cars narc'ing on people for driving dangerously yet? If not, when?
 
2022-08-10 7:48:52 AM  
Totally not a deceptive trade practice....
Wonder how long until the first lawsuit.
 
2022-08-10 7:49:41 AM  

Tr0mBoNe: Are cars narc'ing on people for driving dangerously yet? If not, when?


If you crash, yeah.
 
2022-08-10 7:50:49 AM  
Wasn't going to buy a GM product anyway, but this Big Brother bullshiat  seals it.
 
2022-08-10 7:57:23 AM  

TX_Sarcassim: Totally not a deceptive trade practice....
Wonder how long until the first lawsuit.


It's not deceptive trade, as far as I can see, just crappy journalism that misrepresents what's going on.

From what I can tell, GM has made OnStar service "standard equipment" on a bunch of vehicles and has jacked the price up by up to $1500. They put that on the window sticker, there's nothing deceptive about it.

Of course, I fully understand that a lot of people don't want to pay for something like OnStar, as they don't see any value to the service (myself included). Best way to deal with it is to refuse to pay - either make GM reduce the price or buy from a competitor.
 
2022-08-10 8:00:33 AM  

Tr0mBoNe: Are cars narc'ing on people for driving dangerously yet? If not, when?


Not on a real-time basis yet, but it's coming.
 
2022-08-10 8:02:21 AM  
They went on to state that "By including this plan as standard equipment on the vehicle, it provides more customer value and a more seamless onboarding experience."

Fark user imageView Full Size
 
2022-08-10 8:07:23 AM  
Remember a long time ago when all we were worried about was heated seat subscriptions?  Feels like days.
 
2022-08-10 8:14:33 AM  
I'm watching for this subscription nonsense with cars now, and will simply refuse to buy any car that requires regular payments to use features I want to use.

All that Onstar & Sirius stuff is simply junk. Trash superseded by cell phones.
 
2022-08-10 8:15:15 AM  

kittyhas1000legs: They went on to state that "By including this plan as standard equipment on the vehicle, it provides more customer value and a more seamless onboarding experience."

[Fark user image 416x445]


You have to synergize your paradigms to ensure maximum vertical integration.
 
2022-08-10 8:16:25 AM  

kittyhas1000legs: They went on to state that "By including this plan as standard equipment on the vehicle, it provides more customer value and a more seamless onboarding experience."

[Fark user image image 416x445]


That would be business speak bulls hit.  People who express themselves in Office Space speak like this need to stick it where the sun don't shine
 
2022-08-10 8:17:26 AM  

GregInIndy: I'm watching for this subscription nonsense with cars now, and will simply refuse to buy any car that requires regular payments to use features I want to use.


Like starting it. Really important feature, I feel.
 
2022-08-10 8:19:43 AM  

SpaceMonkey-66: kittyhas1000legs: They went on to state that "By including this plan as standard equipment on the vehicle, it provides more customer value and a more seamless onboarding experience."

[Fark user image image 416x445]

That would be business speak bulls hit.  People who express themselves in Office Space speak like this need to stick it where the sun don't shine


I had a poorly targeted ad on FB a few weeks about that mentioned "continuous onboarding".  I assumed it had something to do with hiring and training, but a bucket of bullcrap sounds about right.
 
2022-08-10 8:20:14 AM  

GregInIndy: I'm watching for this subscription nonsense with cars now, and will simply refuse to buy any car that requires regular payments to use features I want to use.

All that Onstar & Sirius stuff is simply junk. Trash superseded by cell phones.


I bought a used Jeep a coupe of years ago that came equipped with SiriusXM.  I was livid when the saleslady came back with some paperwork which included my information having been sent to SiriusXM without asking if I was interested. I think it included a 90-day complimentary subscription (which I never used).  Kept getting junk mail to sign up, etc.
 
2022-08-10 8:21:31 AM  

eKonk: TX_Sarcassim: Totally not a deceptive trade practice....
Wonder how long until the first lawsuit.

It's not deceptive trade, as far as I can see, just crappy journalism that misrepresents what's going on.

From what I can tell, GM has made OnStar service "standard equipment" on a bunch of vehicles and has jacked the price up by up to $1500. They put that on the window sticker, there's nothing deceptive about it.

Of course, I fully understand that a lot of people don't want to pay for something like OnStar, as they don't see any value to the service (myself included). Best way to deal with it is to refuse to pay - either make GM reduce the price or buy from a competitor.


My 2003 Silverado was the last GM product I will ever buy because of OnStar (it was still a refusable option back then). GM started this shiat a few years after that when they integrated it into every vehicle regardless of whether or not you wanted it. Even if you purchased the vehicle specifically without the OnStar "option", it was still installed and would send back data on you; you just weren't paying for it and didn't get any of the "benefits". If you tried to disconnect the antenna so it couldn't phone home on you, shiat like power door locks, windows, cruise control, etc would no longer work. It got to the point where you couldn't even replace the radio/CD player with an aftermarket one (this is before the days of integrated nav screens and media centers) because it would break OnStar and fark up everything else in your vehicle. The aftermarket forums from about 2006-2012 were an interesting place to watch the war between customer and GM escalate as people figured out ways to bypass OnStar or fix the broken shiat when you ripped it out, only to have GM respond with countermeasures in the next year's model and so on.
 
2022-08-10 8:27:24 AM  
The mandatory-sub crap will end when supply chains renormalize & new cars are no longer scarce.
 
2022-08-10 8:30:21 AM  
Ask IBM how well closed architecture products like Micro Channel worked for them.
 
2022-08-10 8:42:03 AM  
The car companies presently have the customer by the throat, and it is quit clear they are going to use this seller's market to jack every thing up, and change all the rules in their favor long before supply catches up.
 
2022-08-10 8:50:59 AM  

eKonk: TX_Sarcassim: Totally not a deceptive trade practice....
Wonder how long until the first lawsuit.

It's not deceptive trade, as far as I can see, just crappy journalism that misrepresents what's going on.

From what I can tell, GM has made OnStar service "standard equipment" on a bunch of vehicles and has jacked the price up by up to $1500. They put that on the window sticker, there's nothing deceptive about it.

Of course, I fully understand that a lot of people don't want to pay for something like OnStar, as they don't see any value to the service (myself included). Best way to deal with it is to refuse to pay - either make GM reduce the price or buy from a competitor.


Yeah. Basically GM is saying a lot of features of this thing will fit nicely into the standard option line, its easier and less costly to unify the product line and not have it as an option, and instead of jacking the price by 1500 bucks, we are going to now require it, and that will raise the price by x. We will also include 3 years of service with it.

Both of my last cars had similar stuff. Uconnect on my jeep, and bmw assist on my bmw. I got 3 years of free service with both of them. and then it was like 10 bucks a month or whatever if i wanted to keep them. Neither really offered me enough value to do so, but the newer versions of both, maybe i would pony up for some of it.

In other words, GM did a shiat job of explaining what they did (optional features become base features as model years progress, and price frequently moves accordingly) , and this story further twisted it.
 
2022-08-10 8:53:12 AM  

Tr0mBoNe: Are cars narc'ing on people for driving dangerously yet? If not, when?


Most insurance companies will give you a discount for putting a telemetry device in your car. They don't market it as "this will raise your rates if you drive bad" they market it as "this may potentially lower your rates if you don't drive bad"

Also If you are in a serious accident and your car was built in like the last 20 years, they can pull all kinds of data, and will, especially if a serious injury occurs.
 
2022-08-10 9:09:30 AM  

caljar: The car companies presently have the customer by the throat, and it is quit clear they are going to use this seller's market to jack every thing up, and change all the rules in their favor long before supply catches up.


I actually just purchased a new vehicle yesterday and the dealer had a $2,500 markup for "market adjustment" right on the window sticker, plus the usual mandatory "dealer protection" BS for cleaning the car and adding pinstripes.  I managed to pay a smidge under retail, although it took several hours of dealing with the salesperson to get there.  At one point, we had this exchange:
Me: "My ceiling is $[offer].  That's as high as I'm going."
Salesperson: "That's...really low."
Me: "Yes, it is" <stares at dealer>

And it somehow worked.  Of course, it helps that I had zero problem just getting up and walking away at any moment if they said no.  I went in to the dealership expecting to walk away.
 
2022-08-10 9:11:53 AM  

Chief Superintendent Lookout: GregInIndy: I'm watching for this subscription nonsense with cars now, and will simply refuse to buy any car that requires regular payments to use features I want to use.

All that Onstar & Sirius stuff is simply junk. Trash superseded by cell phones.

I bought a used Jeep a coupe of years ago that came equipped with SiriusXM.  I was livid when the saleslady came back with some paperwork which included my information having been sent to SiriusXM without asking if I was interested. I think it included a 90-day complimentary subscription (which I never used).  Kept getting junk mail to sign up, etc.


The trick with SiriusXM is to never, ever, ever let it auto-renew.  If you let it go monthly on its own, it's some absurd price above $20/month.  If you call the day before it renews, you can get about 6-12 months for $5/mo almost every time.  It's a hassle, but absolutely worth it.

Of course, if you don't think it's worth even that much for you, then it's worth just cancelling outright, of course.
 
2022-08-10 9:28:09 AM  

NeoCortex42: Chief Superintendent Lookout: GregInIndy: I'm watching for this subscription nonsense with cars now, and will simply refuse to buy any car that requires regular payments to use features I want to use.

All that Onstar & Sirius stuff is simply junk. Trash superseded by cell phones.

I bought a used Jeep a coupe of years ago that came equipped with SiriusXM.  I was livid when the saleslady came back with some paperwork which included my information having been sent to SiriusXM without asking if I was interested. I think it included a 90-day complimentary subscription (which I never used).  Kept getting junk mail to sign up, etc.

The trick with SiriusXM is to never, ever, ever let it auto-renew.  If you let it go monthly on its own, it's some absurd price above $20/month.  If you call the day before it renews, you can get about 6-12 months for $5/mo almost every time.  It's a hassle, but absolutely worth it.

Of course, if you don't think it's worth even that much for you, then it's worth just cancelling outright, of course.


It's not even that much of a hassle. When my 1-year subscription was up last month I got it renewed in under 5 minutes.
 
2022-08-10 9:36:54 AM  

NeoCortex42: The trick with SiriusXM is to never, ever, ever let it auto-renew.  If you let it go monthly on its own, it's some absurd price above $20/month.  If you call the day before it renews, you can get about 6-12 months for $5/mo almost every time.  It's a hassle, but absolutely worth it.

Of course, if you don't think it's worth even that much for you, then it's worth just cancelling outright, of course.


But why would I do that?  I have a cell phone that connects to my infotainment system.  I'm already paying for Spotify and Pandora.
 
2022-08-10 9:41:16 AM  
Subscriptions are necessary if you want to use something too big for one person to own, like a cellular network, but car companies can GTFO with stuff like BMW's heated seats "subscription". As for the $1500 non-optional charge to have Onstar capability built in (and there's a subscription fee to use it after the first three years), well, there's another reason not to buy GMC.
 
2022-08-10 10:48:01 AM  

NeoCortex42: Chief Superintendent Lookout: GregInIndy: I'm watching for this subscription nonsense with cars now, and will simply refuse to buy any car that requires regular payments to use features I want to use.

All that Onstar & Sirius stuff is simply junk. Trash superseded by cell phones.

I bought a used Jeep a coupe of years ago that came equipped with SiriusXM.  I was livid when the saleslady came back with some paperwork which included my information having been sent to SiriusXM without asking if I was interested. I think it included a 90-day complimentary subscription (which I never used).  Kept getting junk mail to sign up, etc.

The trick with SiriusXM is to never, ever, ever let it auto-renew.  If you let it go monthly on its own, it's some absurd price above $20/month.  If you call the day before it renews, you can get about 6-12 months for $5/mo almost every time.  It's a hassle, but absolutely worth it.

Of course, if you don't think it's worth even that much for you, then it's worth just cancelling outright, of course.


You can do this via the chat option now, took less than 10 minutes. But it's $6/month now.
 
2022-08-10 10:53:50 AM  

Thidgeld: NeoCortex42: Chief Superintendent Lookout: GregInIndy: I'm watching for this subscription nonsense with cars now, and will simply refuse to buy any car that requires regular payments to use features I want to use.

All that Onstar & Sirius stuff is simply junk. Trash superseded by cell phones.

I bought a used Jeep a coupe of years ago that came equipped with SiriusXM.  I was livid when the saleslady came back with some paperwork which included my information having been sent to SiriusXM without asking if I was interested. I think it included a 90-day complimentary subscription (which I never used).  Kept getting junk mail to sign up, etc.

The trick with SiriusXM is to never, ever, ever let it auto-renew.  If you let it go monthly on its own, it's some absurd price above $20/month.  If you call the day before it renews, you can get about 6-12 months for $5/mo almost every time.  It's a hassle, but absolutely worth it.

Of course, if you don't think it's worth even that much for you, then it's worth just cancelling outright, of course.

You can do this via the chat option now, took less than 10 minutes. But it's $6/month now.


That's good. I'll try that next time. The phone call is tough because it can be a struggle to make out what they're saying sometimes. Chat would be a lot easier.
 
2022-08-10 11:10:48 AM  

vudukungfu: There is an onstar in my car.

It is 100 % no longer on star.

I didn't have Bluetooth.
I do now


Bought a used GM, had the OnStar out of the rear wheel well about 10 min after I got home.
 
2022-08-10 11:14:52 AM  
I'm just going to keep my 24-year-old car on the road forever rather than deal with the bullshiat of getting something newer.
 
2022-08-10 11:17:03 AM  
I don't know why everybody is butt-hurt. This has been going on for over a decade.

For example - everybody that owns a Hyundai less than a decade old has had this exact same thing. Their Onstar-like service is included for the first 3 years and you have to pay after that. Hyundai just wasn't putting the price for the first three years on the window sticker. I'm sure similar has happened in every manufacture.
 
2022-08-10 11:27:03 AM  

jjorsett: I'm just going to keep my 24-year-old car on the road forever rather than deal with the bullshiat of getting something newer.


Anyone who can possibly avoid purchasing a car these days should do so. It's demented. But it will end.
 
2022-08-10 11:44:35 AM  
It's getting to the point where a person has to rewire a vehicle after they purchase it.
Aftermarket ECU's ftw.
 
2022-08-10 12:22:18 PM  

Zik-Zak: GregInIndy: I'm watching for this subscription nonsense with cars now, and will simply refuse to buy any car that requires regular payments to use features I want to use.

Like starting it. Really important feature, I feel.


If you're going to do that, you'd better have the emergency response subscription, too.  Data shows almost everyone who got into a crash had started their car.
 
2022-08-10 12:53:04 PM  

jjorsett: I'm just going to keep my 24-year-old car on the road forever rather than deal with the bullshiat of getting something newer.


This
 
2022-08-10 1:10:48 PM  
Fark user imageView Full Size
 
2022-08-10 5:07:30 PM  
So, the initial $1500 is good for how long?  Is it a 1 year subscription?  And then do you have to renew every year?  
I have a Chevy, and Mrs BensonMum just got a new Subaru.  They both came with OnStar that we let expire after the 90 day trial.  We just don't need it.
I'm not sure I'd balk at the $1500 up-front subscription if I didn't have to renew it after the first year.  And if the subscription was only for over-the-air type stuff (wifi, nav, onstar, sirius).  But if I had to pay a subscription for auto-start, or heated seats, or anything like that: EABOD.  That is a deal breaker.
 
2022-08-10 5:14:21 PM  

JamesSirBensonMum: So, the initial $1500 is good for how long?  Is it a 1 year subscription?  And then do you have to renew every year?  
I have a Chevy, and Mrs BensonMum just got a new Subaru.  They both came with OnStar that we let expire after the 90 day trial.  We just don't need it.
I'm not sure I'd balk at the $1500 up-front subscription if I didn't have to renew it after the first year.  And if the subscription was only for over-the-air type stuff (wifi, nav, onstar, sirius).  But if I had to pay a subscription for auto-start, or heated seats, or anything like that: EABOD.  That is a deal breaker.


Three years.
 
2022-08-10 8:13:31 PM  

tricycleracer: Remember a long time ago when all we were worried about was heated seat subscriptions?  Feels like days.


Bracing myself for ownership-as-a-service.
 
2022-08-10 8:54:29 PM  
Lol GM. The Sarah Palin of automotive manufacturers...
 
2022-08-11 8:25:56 AM  

jjorsett: I'm just going to keep my 24-year-old car on the road forever rather than deal with the bullshiat of getting something newer.


If you can find a mechanic that isn't afraid to use aftermarket parts, you probably can keep that car running quite a while longer.

/and buy the mf a Christmas present
//I need to find a mechanic that isn't married to OEM
 
2022-08-11 4:10:34 PM  

akallen404: tricycleracer: Remember a long time ago when all we were worried about was heated seat subscriptions?  Feels like days.

Bracing myself for ownership-as-a-service.


I believe that's called a "lease".
 
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