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(MSN)   PSA: Don't leave a mediocre rating for the hotel you're staying until you leave, unless you want to get thrown out in the middle of the night   (msn.com) divider line
    More: Fail, MSN  
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2022-08-07 7:01:43 PM  
That is really rude. Don't rate the chef in the middle dinner. Don't rate ANYONE in the middle of service.

They did not beg you to stay there.  They are providing a service.  Geez, at least get breakfast.

I've been in sketchy hotels.  I'm just glad to get off the road some nights.  Most of the review I'd write would be just repeating what others ALREADY SAID.
 
2022-08-07 7:07:40 PM  

theteacher: They did not beg you to stay there.


But they did beg for a 'rating' while they were staying there. They complied with the request.
 
2022-08-07 8:43:17 PM  
I almost never write bad reviews... especially not while I'm still a customer!
 
2022-08-07 8:43:31 PM  
Pro Tip: Hotel manager could have tried to make their stay better, for an updated review. It was a seriously petty move to say "get out" at bedtime.
 
2022-08-07 8:43:54 PM  

optikeye: theteacher: They did not beg you to stay there.

But they did beg for a 'rating' while they were staying there. They complied with the request.


no, the hotel didn't.
The website they used to book asked for a review.
It could have waited until morning.
 
2022-08-07 8:45:12 PM  
Three-out-of-five star rating, even. Either the manager needs to get a serious grip or Hotels.com is coming down way too hard on its below-average affiliates.
 
2022-08-07 8:45:32 PM  

theteacher: That is really rude. Don't rate the chef in the middle dinner. Don't rate ANYONE in the middle of service.

They did not beg you to stay there.  They are providing a service.  Geez, at least get breakfast.

I've been in sketchy hotels.  I'm just glad to get off the road some nights.  Most of the review I'd write would be just repeating what others ALREADY SAID.


They were kicked out of their room in the middle of the night for nothing other than posting a middling review, and what you're focused on is whether the *guests* were rude?

Have some fucking perspective.
 
2022-08-07 8:45:37 PM  
She rated the hotel three out of five stars and gave some examples of things that were less than appealing, like that the pool wasn't open and that the toilet in the room didn't flush.

And they still gave the place a 3 out of 5? I guess maybe they got the problem fixed before they were ejected?

Anyhow, This isn't just a local one-location hotel.  It's part of Wyndham.  Not sure how hotels work...if it's like a fast food franchise, or if they're all corporate owned or what.  I would say that corporate isn't going to be pleased with this showing up in the news, but...

https://www.tripadvisor.com/ShowUserReviews-g35004-d79732-r783629224-Baymont_by_Wyndham_Helen-Helen_Georgia.html

...it seems like this location has a history of getting goose eggs on their reviews.
 
2022-08-07 8:45:42 PM  
PSA: Your hotel is about to get trolled on hotels.com's reviews section.
 
2022-08-07 8:46:30 PM  
I have a feeling that the Baymont Inn & Suites in Helen, Georgia might be getting some even worse reviews soon...
 
2022-08-07 8:46:31 PM  
I bet the owner of the place is thrilled with the night manager's decision, causing them to get kicked off a major website.
 
2022-08-07 8:46:43 PM  
I hope she took off another star for that.
 
2022-08-07 8:47:58 PM  

optikeye: theteacher: They did not beg you to stay there.

But they did beg for a 'rating' while they were staying there. They complied with the request.


Most people know better than to leave a review while still staying at a property. Why? Well, because people are a$$holes as this manager just proved. That hotel deserves some negative review stacking.
 
2022-08-07 8:48:47 PM  
She did leave the review while staying, which I agree isn't the best in terms of dealing with service providers, but I personally don't feel like it's the old lady's fault that the manager is sitting there feverishly refreshing his inbox in the middle of the night. She filled out an online review form, she didn't nail her complaints to the lobby wall.
 
2022-08-07 8:49:30 PM  

New Rising Sun: She rated the hotel three out of five stars and gave some examples of things that were less than appealing, like that the pool wasn't open and that the toilet in the room didn't flush.

And they still gave the place a 3 out of 5? I guess maybe they got the problem fixed before they were ejected?

Anyhow, This isn't just a local one-location hotel.  It's part of Wyndham.  Not sure how hotels work...if it's like a fast food franchise, or if they're all corporate owned or what.  I would say that corporate isn't going to be pleased with this showing up in the news, but...

https://www.tripadvisor.com/ShowUserReviews-g35004-d79732-r783629224-Baymont_by_Wyndham_Helen-Helen_Georgia.html

...it seems like this location has a history of getting goose eggs on their reviews.


It's a franchise.
Not sure on the particulars but yeah corporates is going to make a phone call at least.
 
2022-08-07 8:50:18 PM  
Fark user imageView Full Size
 
2022-08-07 8:50:19 PM  

New Rising Sun: She rated the hotel three out of five stars and gave some examples of things that were less than appealing, like that the pool wasn't open and that the toilet in the room didn't flush.

And they still gave the place a 3 out of 5? I guess maybe they got the problem fixed before they were ejected?

Anyhow, This isn't just a local one-location hotel.  It's part of Wyndham.  Not sure how hotels work...if it's like a fast food franchise, or if they're all corporate owned or what.  I would say that corporate isn't going to be pleased with this showing up in the news, but...

https://www.tripadvisor.com/ShowUserReviews-g35004-d79732-r783629224-Baymont_by_Wyndham_Helen-Helen_Georgia.html

...it seems like this location has a history of getting goose eggs on their reviews.


30 Helens agree!
 
2022-08-07 8:52:34 PM  
I gave a one star review to Ancestry.com and complained that they made up their statistics. They responded by radically changing my profile.

My grandfather took their test. He "tested" 98% French Canadian identifying with only two Southeastern Quebec French groups. My test said I have 23% of my grandfather's DNA, I only identify with the same two French Canadian groups, and I am only 1% French.

After they changed it they said I was like 14% French. I didn't pay attention to the new results, DNA companies fabricate your past.
 
2022-08-07 8:53:29 PM  
Lotta bad takes in here. The time to make the management aware of issues with their service is the time those issues arrive. She made management aware. There's no requirement to wait until service is over.
 
2022-08-07 8:55:39 PM  

Herr Flick's Revenge: optikeye: theteacher: They did not beg you to stay there.

But they did beg for a 'rating' while they were staying there. They complied with the request.

no, the hotel didn't.
The website they used to book asked for a review.
It could have waited until morning.


Same thing.  That's the web site the hotel chose to use, so the hotel gets to deal with the consequences.  I wonder if they've dealt with their cockroach problem yet.
 
2022-08-07 8:56:12 PM  
Here is a question for them on Booking.com from 2021. Seems like this is a normal thing for them.

Fark user imageView Full Size
 
2022-08-07 8:59:22 PM  
Hotel guests: *post less than glowing review*

Hotel manager:
1.bp.blogspot.comView Full Size

"I have a cunning plan."
 
2022-08-07 9:01:22 PM  

Ragin' Asian: PSA: Your hotel is about to get trolled on hotels.com's reviews section.


Was gonna say, if they think that 3/5 hurts wait until the internet brings it
 
2022-08-07 9:01:34 PM  
Ballsy move rating a hotel before you leave. If you experience problems during your stay, complain to the front desk. If those problems aren't resolved by checkout, then you torch them on Google Reviews.
Or just resolve it the American way.........a shootout in the hotel lobby.
 
2022-08-07 9:02:31 PM  

GoodDoctorB: Three-out-of-five star rating, even. Either the manager needs to get a serious grip or Hotels.com is coming down way too hard on its below-average affiliates.


That's the unfortunate stupidity of corporate feedback.  Everything from your Kroger bagger to your Lyft driver to your bagel slicer are begging you for a '5', because a couple '4's is a talking to and a '3' is on your ass.  A lot of people have figured out that part of the social contract, but a lot haven't.
 
2022-08-07 9:05:26 PM  
My rule on reviews is to give someone with authority the chance to make amends for anything that is majorly defective with the place I'm reviewing. I don't know who gets a hotel room and then the toilet doesn't flush and they just stay with that - go to the front desk and ask for another room. Speak up about things that are wrong and then give them a chance to fix it if they can.
 
2022-08-07 9:05:46 PM  

TheSubjunctive: GoodDoctorB: Three-out-of-five star rating, even. Either the manager needs to get a serious grip or Hotels.com is coming down way too hard on its below-average affiliates.

That's the unfortunate stupidity of corporate feedback.  Everything from your Kroger bagger to your Lyft driver to your bagel slicer are begging you for a '5', because a couple '4's is a talking to and a '3' is on your ass.  A lot of people have figured out that part of the social contract, but a lot haven't.


Pretty sure that was an episode of Black Mirror.
 
2022-08-07 9:06:25 PM  
My one really bad review was candlewood suites in hotsprings Arkansas. Maid put all my shiat in a trash bag and took all my beer though I was there for a second week.

Got it sorted out. Called IHG "I'm farking platinum wtf?"

Go get more beer and think on this.

I took my impact driver and rehung every cabinet and door in that farking place crooked. I used my wrenches and loosened every nut and bolt in the chairs and tables and TV stand.

fark you. Was like that when I found it
 
2022-08-07 9:07:31 PM  

iron_city_ap: I bet the owner of the place is thrilled with the night manager's decision, causing them to get kicked off a major website.


Not to mention what the internet probably plans to do now that the story has gone viral.
 
2022-08-07 9:08:45 PM  

New Rising Sun: She rated the hotel three out of five stars and gave some examples of things that were less than appealing, like that the pool wasn't open and that the toilet in the room didn't flush.

And they still gave the place a 3 out of 5? I guess maybe they got the problem fixed before they were ejected?

Anyhow, This isn't just a local one-location hotel.  It's part of Wyndham.  Not sure how hotels work...if it's like a fast food franchise, or if they're all corporate owned or what.  I would say that corporate isn't going to be pleased with this showing up in the news, but...

https://www.tripadvisor.com/ShowUserReviews-g35004-d79732-r783629224-Baymont_by_Wyndham_Helen-Helen_Georgia.html

...it seems like this location has a history of getting goose eggs on their reviews.


Wyndham is a huge chain that owns many hotels & motels that vary wildly.  Case in point:  About a month ago I needed to stay in Oceanside, CA., for a few days.  There's a Ramada Inn close to where I needed to be, but they were booked up on account of it being 4th of July weekend and it being a beach town.  Understandable.

Not even two blocks away was a Travelodge, also owned by Wyndham, which had rooms available.  Yay!, except the place was a dump. It probably hadn't been updated since it was built circa 1971. Broken, crumbly stairs to get to the 2nd floor, and of course no elevator.  Their web site boasted of a breakfast buffet, but their breakfast room looked like it hadn't been occupied since before the pandemic and was filled with old paint buckets and garbage.  Dirty rags as towels, broken fixtures, garbage laying in the hallway for days, the list goes on.
 
2022-08-07 9:09:33 PM  
Old news

But the manager still sucks ass
 
2022-08-07 9:13:12 PM  
Like 10 years ago, Fark had a story of a British  hotelier who was leaving incredibly butthurt replies to every negative review, usually pointing out that they didn't leave in the middle of the night, so that it must not have been so bad. And therefore they're just whiners.

This farkhead kicked a grandmother and granddaughter out in the middle of the night for a 3/5 review and called the cops when they didn't immediately comply.

Someone finally topped the British guy in pettiness.
 
2022-08-07 9:15:55 PM  

johnphantom: I gave a one star review to Ancestry.com and complained that they made up their statistics. They responded by radically changing my profile.

My grandfather took their test. He "tested" 98% French Canadian identifying with only two Southeastern Quebec French groups. My test said I have 23% of my grandfather's DNA, I only identify with the same two French Canadian groups, and I am only 1% French.

After they changed it they said I was like 14% French. I didn't pay attention to the new results, DNA companies fabricate your past.


Huh, so it's solidly not worth having your DNA out there for governments to comb through.
 
2022-08-07 9:18:24 PM  

theteacher: That is really rude. Don't rate the chef in the middle dinner. Don't rate ANYONE in the middle of service.

They did not beg you to stay there.  They are providing a service.  Geez, at least get breakfast.

I've been in sketchy hotels.  I'm just glad to get off the road some nights.  Most of the review I'd write would be just repeating what others ALREADY SAID.


How's that boot taste?
 
2022-08-07 9:22:25 PM  

DrunkenIrishOD: Old news

But the manager still sucks ass


Did a Google News search of the hotel to find if there had been any followups. No dice, but I did see articles from a week or two before yours, making this a November 2021 story.

Whatever happened to that manager, it didn't make the news.
 
2022-08-07 9:22:41 PM  

Axeofjudgement: My one really bad review was candlewood suites in hotsprings Arkansas. Maid put all my shiat in a trash bag and took all my beer though I was there for a second week.

Got it sorted out. Called IHG "I'm farking platinum wtf?"

Go get more beer and think on this.

I took my impact driver and rehung every cabinet and door in that farking place crooked. I used my wrenches and loosened every nut and bolt in the chairs and tables and TV stand.

fark you. Was like that when I found it


OK lied. Was once pissed as hell at holiday Inn in Eastgate Cincinnati Ohio and reprogrammed the water cooler to read "fark you" cause wellsys and the tech menu is easy as hell to access

And ok a few times I had problems in cali... but normally "that room is slept in... wtf" and get it sorted. To the point where I was escorted to. Room and she opened it and bam new room and sheets all over.

I really don't like traveling these days.
 
2022-08-07 9:22:54 PM  

Fireproof: Like 10 years ago, Fark had a story of a British  hotelier who was leaving incredibly butthurt replies to every negative review, usually pointing out that they didn't leave in the middle of the night, so that it must not have been so bad. And therefore they're just whiners.

This farkhead kicked a grandmother and granddaughter out in the middle of the night for a 3/5 review and called the cops when they didn't immediately comply.

Someone finally topped the British guy in pettiness.


You have no idea what kind of monsters the grandma and kid were.
We only have their version of what happened.
In my experience if you have issues with your room and ask nicely to have them fixed, they get fixed or you get a new room.
 
2022-08-07 9:25:32 PM  
The toilet did not flush? Uh, yeah, demand another room or cancel on the spot and go somewhere else.
 
2022-08-07 9:29:15 PM  

Herr Flick's Revenge: Fireproof: Like 10 years ago, Fark had a story of a British  hotelier who was leaving incredibly butthurt replies to every negative review, usually pointing out that they didn't leave in the middle of the night, so that it must not have been so bad. And therefore they're just whiners.

This farkhead kicked a grandmother and granddaughter out in the middle of the night for a 3/5 review and called the cops when they didn't immediately comply.

Someone finally topped the British guy in pettiness.

You have no idea what kind of monsters the grandma and kid were.
We only have their version of what happened.
In my experience if you have issues with your room and ask nicely to have them fixed, they get fixed or you get a new room.


The only way they were bad enough to justify getting kicked is if TFA (and more accurately, the predecessor articles that it stole from), did a horrid job of journalism. But I don't think they did. They cited the police report, and it's only mentioning the negative review as the reason for booting them.

The closest thing to suggesting that they were justified is that they refused to comply when they were first asked to leave.
 
2022-08-07 9:31:15 PM  

Herr Flick's Revenge: Fireproof: Like 10 years ago, Fark had a story of a British  hotelier who was leaving incredibly butthurt replies to every negative review, usually pointing out that they didn't leave in the middle of the night, so that it must not have been so bad. And therefore they're just whiners.

This farkhead kicked a grandmother and granddaughter out in the middle of the night for a 3/5 review and called the cops when they didn't immediately comply.

Someone finally topped the British guy in pettiness.

You have no idea what kind of monsters the grandma and kid were.
We only have their version of what happened.
In my experience if you have issues with your room and ask nicely to have them fixed, they get fixed or you get a new room.


If only there was some independent source in the article

FTA:
"It seems completely uncalled for, but hotel manager Danny Vyas feels justified. In the police report, the reason he gave for asking the pair to leave was that "Leger had given the motel a bad review." While he is standing by his decision, Hotels.com has temporarily removed the hotel from its site. The booking site also issued Susan a refund for her stay. "

It appears he feels proud of what he did and fully in the right and says it was the review.
 
2022-08-07 9:32:07 PM  
In addition to what has already been said here, I personally wouldn't review an experience while still in the middle of it. Not because I'm afraid of getting bad treatment, but because I don't yet have a complete picture of my experience. For example, what if, as one Farker in this thread has experienced, the breakfast bar that you were promised doesn't even exist?

/Actually kind of weird that Hotels.com asks you in the middle of your trip to review it right this minute.
 
2022-08-07 9:33:32 PM  

Fireproof: Herr Flick's Revenge: Fireproof: Like 10 years ago, Fark had a story of a British  hotelier who was leaving incredibly butthurt replies to every negative review, usually pointing out that they didn't leave in the middle of the night, so that it must not have been so bad. And therefore they're just whiners.

This farkhead kicked a grandmother and granddaughter out in the middle of the night for a 3/5 review and called the cops when they didn't immediately comply.

Someone finally topped the British guy in pettiness.

You have no idea what kind of monsters the grandma and kid were.
We only have their version of what happened.
In my experience if you have issues with your room and ask nicely to have them fixed, they get fixed or you get a new room.

The only way they were bad enough to justify getting kicked is if TFA (and more accurately, the predecessor articles that it stole from), did a horrid job of journalism. But I don't think they did. They cited the police report, and it's only mentioning the negative review as the reason for booting them.

The closest thing to suggesting that they were justified is that they refused to comply when they were first asked to leave.


And even that... if I wrote a mediocre, not even that scathing review of a hotel and 5 minutes later someone knocks on my door telling me I'm getting kicked out I'd think it was a joke or a scam.
 
2022-08-07 9:34:28 PM  

Fireproof: In addition to what has already been said here, I personally wouldn't review an experience while still in the middle of it. Not because I'm afraid of getting bad treatment, but because I don't yet have a complete picture of my experience. For example, what if, as one Farker in this thread has experienced, the breakfast bar that you were promised doesn't even exist?

/Actually kind of weird that Hotels.com asks you in the middle of your trip to review it right this minute.


They have their server set to push out emails at midnight.
There was no demand to immediately do it.
They probably assumed the message wouldn't be seen until later.
 
2022-08-07 9:35:32 PM  
Just looked at reviews.. they are pretty bad. I think I'd go to KOA before that place, unless I was dumping bodies..
 
2022-08-07 9:36:38 PM  

Fano: Fireproof: Herr Flick's Revenge: Fireproof: Like 10 years ago, Fark had a story of a British  hotelier who was leaving incredibly butthurt replies to every negative review, usually pointing out that they didn't leave in the middle of the night, so that it must not have been so bad. And therefore they're just whiners.

This farkhead kicked a grandmother and granddaughter out in the middle of the night for a 3/5 review and called the cops when they didn't immediately comply.

Someone finally topped the British guy in pettiness.

You have no idea what kind of monsters the grandma and kid were.
We only have their version of what happened.
In my experience if you have issues with your room and ask nicely to have them fixed, they get fixed or you get a new room.

The only way they were bad enough to justify getting kicked is if TFA (and more accurately, the predecessor articles that it stole from), did a horrid job of journalism. But I don't think they did. They cited the police report, and it's only mentioning the negative review as the reason for booting them.

The closest thing to suggesting that they were justified is that they refused to comply when they were first asked to leave.

And even that... if I wrote a mediocre, not even that scathing review of a hotel and 5 minutes later someone knocks on my door telling me I'm getting kicked out I'd think it was a joke or a scam.


They were only mad because they hadn't finished hiding the corpse of their last victim.
I saw their picture in the article, you can just sense they are wronguns.
 
2022-08-07 9:37:19 PM  

Fireproof: Actually kind of weird that Hotels.com asks you in the middle of your trip to review it right this minute.


Travel sites are nuts. I've had them ask for reviews of trips I haven't taken yet. They need to adjust their requests to appear once your stay is over, not immediately after you place your reservation.
 
2022-08-07 9:38:49 PM  

Fireproof: DrunkenIrishOD: Old news

But the manager still sucks ass

Did a Google News search of the hotel to find if there had been any followups. No dice, but I did see articles from a week or two before yours, making this a November 2021 story.

Whatever happened to that manager, it didn't make the news.


Based off the newer reviews he's still there...
 
2022-08-07 9:38:50 PM  
Three stars should be good enough except that in America people in charge think anything less than 5 is trash.
It's just like "Always meets every job expectation" and "Does the bare minimum" are the same thing from different managers.
 
2022-08-07 9:41:55 PM  
Again? Is this another one or a repeat from 4 months ago?
 
2022-08-07 9:50:02 PM  
I think they just Streisaned themselves.
 
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