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(The Windsor Star)   "The loss of access to our VPN system to our core network nodes affected our timely ability to begin identifying the trouble and, hence, delayed the restoral efforts," so Canadian phones are Borg technology?   (windsorstar.com) divider line
    More: Creepy, Core network, Chief Technology Officer of the United States, Bell Canada, Computer network, Rogers executives, Rogers' network employees, The Network, The Core  
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545 clicks; posted to STEM » on 25 Jul 2022 at 5:38 AM (28 weeks ago)   |   Favorite    |   share:  Share on Twitter share via Email Share on Facebook



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2022-07-25 3:27:59 AM  
6 votes:
So they broke work-from-home and nobody was willing to go into the office to fix that shiat onsite? At least you tried, sort of.
 
2022-07-25 7:57:55 AM  
4 votes:

Lonestar: Any over/under on the possibility that is was a Chinese state sponsored hack?

Perhaps for the Russians?


According to the article, something went wrong on step 6 of a 7 step, multi-week upgrade process. They deleted a routing rule that ended up causing a cascading failure due to an overload. I don't feel like we need the tinfoil hats yet. But we can certainly tell them they farked up and they need to do better.
 
2022-07-25 11:50:45 AM  
4 votes:

Stephen_Falken: Yes they sure as hell CAN cloud host anything they want. Maybe Rogers has become an internet service reseller. Also, it's entirely possible that they're using SaaS to provide their VPN services, in which case it would not be a hardware problem, but one introduced by whatever content delivery network was being used to provide said service.


Rogers is an ISP, not a reseller. They certainly cannot cloud host the physical networking equipment that runs their network.

You can't just cloud host infinitely - somewhere physical hardware has to actually exist. Rogers owns that hardware.

This was basically the equivalent of AWS breaking.
 
2022-07-25 12:51:26 AM  
2 votes:
Rodgers rodgered themselves.
 
2022-07-25 4:17:04 PM  
2 votes:
I hope Interac gets a back-up carrier.

Losing my phone was one thing. Losing my ability to pay for stuff is another thing entirely.
 
2022-07-25 6:18:12 AM  
1 vote:
Any over/under on the possibility that is was a Chinese state sponsored hack?

Perhaps for the Russians?
 
2022-07-25 10:05:04 AM  
1 vote:
Restoral?
 
2022-07-25 3:17:18 PM  
1 vote:

I am Tom Joad's Complete Lack of Surprise: PhoenixFarker: Restoral?

Cromulent


Usually used in building lingo, to differentiate restoration of a house from Restoration Era architectural style. I've never heard/seen it used in a non-renovation context before (but I don't restore furniture/books/art/paint/whatever).

Restoral Definition & Meaning | Dictionary.com
 
2022-07-25 4:24:56 PM  
1 vote:

Nexzus: I hope Interac gets a back-up carrier.

Losing my phone was one thing. Losing my ability to pay for stuff is another thing entirely.


Yah that part of the outage sucked the most, at least the vendors in the mall I frequent for lunches had an equal spread of bell backed vs rogers backed transaction machines.  The ones backed by rogers did not get much business let me tell you.

Meanwhile the Luddite cash-only types were rejoicing that all their dug-in heels paid off for that one moment in time where my cashless self was forced to buy lunch from an indian food place because the shawarma placed used rogers for its interac machines.
 
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