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(Ask A Manager)   Company messes up employee's direct deposit twice and she doesn't get paid. Her boss is upset...with the employee. You will never guess why   (askamanager.org) divider line
    More: Asinine, Employment, Part-time, Full-time, Credit card, Jane Seymour, Yes It Is, next full pay cycle, pay day  
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2689 clicks; posted to Business » on 19 Oct 2021 at 11:12 PM (6 weeks ago)   |   Favorite    |   share:  Share on Twitter share via Email Share on Facebook



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2021-10-19 8:50:50 PM  
but who will manage the Managers?
 
2021-10-19 9:00:15 PM  
I will bet you 5 dollars that Jane is black and the letter writer is an older white man.
 
2021-10-19 9:17:28 PM  
The smackdown in the response is wonderful. A thorough dissection of how the writer is an asshole.
 
2021-10-19 9:24:06 PM  
Solid dressing down. Jane is a rockstar.
 
2021-10-19 9:25:55 PM  
Yeah, ummm... I'm a middle-aged white lady in management.  If my employee spoke to me and Payroll that way, and said, "This really isn't acceptable and I can't continue to work here if it's not taken care of" I'd turn around and say, "And that goes double from me.  Where's the head of Payroll so I can kick their ass for treating one of my folks this way?  And what's with the $500 in gift cards?  That's not even close to enough to cover her for the 2 paychecks you screwed her out of, and don't even get me started on the FLSA violations."

Ths manager sucks and should not be in a position of responsibility.  Anywhere.
 
2021-10-19 9:32:50 PM  
That was sure something to read. I see a middle-manager who doesn't know how to manage.
 
2021-10-19 9:42:15 PM  

IgG4: I will bet you 5 dollars that Jane is black and the letter writer is an older white man.


I'll bet $10 the entire story is fiction.
 
2021-10-19 10:10:06 PM  

IgG4: I will bet you 5 dollars that Jane is black and the letter writer is an older white man.


I had the same thought. Sounded very much like he thought Jane was getting uppity.
 
2021-10-19 10:16:33 PM  
The payroll manager was heavily in agreement, but I was speechless that she'd speak to management like that.

Go Fark yourself.  If I'm going a month of working for a company without a paycheck for my labour and all you can say is "Sorry, maybe next time we'll figure out how to pay your for your time" ...faaark you, that's not farking acceptable.  If you really think it is then you can wire me my paycheck from your personal funds and figure it out from there.
 
2021-10-19 10:23:31 PM  
I kept waiting for her to swear at them or something. That was entirely the most respectful way I could possibly think of for her to deal with that situation.
 
2021-10-19 10:39:12 PM  
I always explain one rule before I'm hired.
Don't fark with my paycheck.
I actually make them sign that they understand "don't fark with my paycheck"

Which is always hilarious in federal court.

Where I get paid more than I expected to

Then go get another job.

Judges are very cool with that.

Go ahead. If they won't sign it, you don't want to work for them. Trust me.

Get everything documented.
Save it.

Current employer reneged on a vacation contract, 20 years ago.

That adds up in court.

Retirement will be sweet.
 
2021-10-19 11:00:37 PM  
Tell me you've never been punched in the mouth for being an asshole without etc etc etc
 
2021-10-19 11:09:07 PM  
Fark user imageView Full Size
 
2021-10-19 11:16:56 PM  

RolandTGunner: IgG4: I will bet you 5 dollars that Jane is black and the letter writer is an older white man.

I'll bet $10 the entire story is fiction.


I bet you have zero job experience
 
BBH
2021-10-19 11:21:06 PM  

RolandTGunner: IgG4: I will bet you 5 dollars that Jane is black and the letter writer is an older white man.

I'll bet $10 the entire story is fiction.


Back in 1999-2000, the school district that I was working for had many issues with payroll. Some were paid zero, some had negative amounts, and some even had double paychecks, there was no rhyme or reason why or who this happened to. You would get a correct check, the next pay period, $0.00.
 
2021-10-19 11:25:32 PM  
FTA: I was speechless that she'd speak to management like that.

Would you feel better if her lawyer spoke to you like that?
 
2021-10-19 11:26:54 PM  
In the early 90s I was fresh out of college and got a job at a reptile shop. My second paycheck the owner shorted me $1.42 and I did not notice. Three days later, trying to find out why things didn't balance he found out he had shorted me. The next day at work he gave me a check for $1.42 and a Snickers bar. 

Every paycheck after came with a Snickers bar. 

Good boss all around, but that was a nice part of it. :D
 
2021-10-19 11:37:02 PM  

alsih2o: In the early 90s I was fresh out of college and got a job at a reptile shop. My second paycheck the owner shorted me $1.42 and I did not notice. Three days later, trying to find out why things didn't balance he found out he had shorted me. The next day at work he gave me a check for $1.42 and a Snickers bar. 

Every paycheck after came with a Snickers bar. 

Good boss all around, but that was a nice part of it. :D


So it really is true -- Snickers satisfies you.
 
2021-10-19 11:43:27 PM  
This happened to me, first job in a new state, second day in town scored. I was happier than hell even though  I was being paid once a month. My first check was missed. One month of not having it. Bills are due, food is gone, instead of getting a check cut, I was given a list of food banks in the area. Remember, I just moved here, and really? I knew zero humans to beg from, so,  I posted for food, and was fed with love and care. I was laid off after month four, and waited two months for my last paycheck.

/Seattle Art Institute really sucked fecking balls.
//My ex-boss picked me up at a bus stop and told me about her firing.
 
2021-10-19 11:47:16 PM  

RolandTGunner: IgG4: I will bet you 5 dollars that Jane is black and the letter writer is an older white man.

I'll bet $10 the entire story is fiction.


I don't see why you think it is fiction. Payroll issues do happen, and there are managers that do have the attitude of "Wait till next pay period" and expect for you not to get mad
 
2021-10-19 11:57:16 PM  

alsih2o: In the early 90s I was fresh out of college and got a job at a reptile shop. My second paycheck the owner shorted me $1.42 and I did not notice. Three days later, trying to find out why things didn't balance he found out he had shorted me. The next day at work he gave me a check for $1.42 and a Snickers bar. 

Every paycheck after came with a Snickers bar. 

Good boss all around, but that was a nice part of it. :D


I recently had a situation in which I paid out of pocket for something and asked to be reimbursed for the total cost, which was less than $2.00. Oh, brother, was it a big deal. Payroll called me to ask if I was serious, the company treasurer called my supervisor to ask if I was serious, his supervisor called to ask if this was all serious.

In the end I was delivered an envelope with the money in cash, as it should be. This is a multi, multi million dollar organization. I'm not using my money for their stuff. Not one dime.
 
2021-10-20 12:03:03 AM  
Way too many people need to be throat punched.

Say what your want about Scott Adams, his theory on promoting people to their level of incompetence in America continues to be generally spot on.

/I absolutely refuse to manage people
 
2021-10-20 12:09:34 AM  

CFitzsimmons: I recently had a situation in which I paid out of pocket for something and asked to be reimbursed for the total cost, which was less than $2.00. Oh, brother, was it a big deal.


Because it costs a lot more in time than $2.00, for you and for the company.

I would chisel out $2.00 of extended break or sit and relax for a few minutes.
 
2021-10-20 12:12:55 AM  

CFitzsimmons: alsih2o: In the early 90s I was fresh out of college and got a job at a reptile shop. My second paycheck the owner shorted me $1.42 and I did not notice. Three days later, trying to find out why things didn't balance he found out he had shorted me. The next day at work he gave me a check for $1.42 and a Snickers bar.

Every paycheck after came with a Snickers bar.

Good boss all around, but that was a nice part of it. :D

I recently had a situation in which I paid out of pocket for something and asked to be reimbursed for the total cost, which was less than $2.00. Oh, brother, was it a big deal. Payroll called me to ask if I was serious, the company treasurer called my supervisor to ask if I was serious, his supervisor called to ask if this was all serious.

In the end I was delivered an envelope with the money in cash, as it should be. This is a multi, multi million dollar organization. I'm not using my money for their stuff. Not one dime.


What did you buy?
 
2021-10-20 12:17:33 AM  

jaytkay: CFitzsimmons: I recently had a situation in which I paid out of pocket for something and asked to be reimbursed for the total cost, which was less than $2.00. Oh, brother, was it a big deal.

Because it costs a lot more in time than $2.00, for you and for the company.

I would chisel out $2.00 of extended break or sit and relax for a few minutes.


They'd probably be just as happy if you stole $2.00 worth of small parts or office supplies instead of getting a check, too.
 
2021-10-20 12:18:42 AM  

IgG4: I will bet you 5 dollars that Jane is black and the letter writer is an older white man.


Is being a woman in the first place not enough?
 
2021-10-20 12:26:11 AM  

CFitzsimmons: alsih2o: In the early 90s I was fresh out of college and got a job at a reptile shop. My second paycheck the owner shorted me $1.42 and I did not notice. Three days later, trying to find out why things didn't balance he found out he had shorted me. The next day at work he gave me a check for $1.42 and a Snickers bar. 

Every paycheck after came with a Snickers bar. 

Good boss all around, but that was a nice part of it. :D

I recently had a situation in which I paid out of pocket for something and asked to be reimbursed for the total cost, which was less than $2.00. Oh, brother, was it a big deal. Payroll called me to ask if I was serious, the company treasurer called my supervisor to ask if I was serious, his supervisor called to ask if this was all serious.

In the end I was delivered an envelope with the money in cash, as it should be. This is a multi, multi million dollar organization. I'm not using my money for their stuff. Not one dime.


Imagine how much your boss and HR got paid for the time on phone calls to deal with your $2 charge.
 
2021-10-20 12:28:52 AM  

RolandTGunner: IgG4: I will bet you 5 dollars that Jane is black and the letter writer is an older white man.

I'll bet $10 the entire story is fiction.


I'd bet 50 it's true. This literally happened to me when I started my current job, except my manager wasn't a toolbag and went to payroll with me and made sure they cut me a check.
 
2021-10-20 12:32:44 AM  

IgG4: I will bet you 5 dollars that Jane is black and the letter writer is an older white man.


The letter writer is almost certainly a woman.
 
2021-10-20 12:38:42 AM  
Worked for a temp security agency many years back. 15.5 hours the first week, got paid at the end of the week.

Check bounced.
Demanded and got a new check, wasn't going to work until I did.
Second check bounced.
Got the state involved.
Third check passed.
Never spoke to them again.

Chucked several hundred dollars in uniforms and a winter coat in the trash. They never asked for it back.
 
2021-10-20 1:47:27 AM  

IgG4: I will bet you 5 dollars that Jane is black and the letter writer is an older white man.


I'm not going to bet against you but I had some black lady in Atlanta deny an expense report right before Christmas because it included a receipt for a restaurant she had a personal grudge against.

People are just assholes.

It also ended with senior execs involved.
 
2021-10-20 2:28:04 AM  
Well, that's a totally acceptable way of handling an employee's misgivings with your own payroll system. If you really want to go for that "manager of the year" plaque, after you resolve things, tell the employee they'll get it as a check that'll be mailed to them in approximately two weeks.

/Yes, I was in that situation before. My final check was direct deposit, btw.
 
2021-10-20 2:33:42 AM  

alsih2o: In the early 90s I was fresh out of college and got a job at a reptile shop. My second paycheck the owner shorted me $1.42 and I did not notice. Three days later, trying to find out why things didn't balance he found out he had shorted me. The next day at work he gave me a check for $1.42 and a Snickers bar.

Every paycheck after came with a Snickers bar.

Good boss all around, but that was a nice part of it. :D


He could at least have gotten the right candy bar.

Fark user imageView Full Size
 
2021-10-20 2:40:24 AM  
Most people go to jobs to earn paychecks, do they not? There's a fair amount of dysfunction in the company where I've been more or less happily employed for the last seven years, but our head of payroll is the most organized person I've ever met and they never mess with our salaries. Also make a push to get the direct deposits handled a couple of days early when holidays are coming up.
 
2021-10-20 3:08:40 AM  

Nullav: Well, that's a totally acceptable way of handling an employee's misgivings with your own payroll system. If you really want to go for that "manager of the year" plaque, after you resolve things, tell the employee they'll get it as a check that'll be mailed to them in approximately two weeks.

/Yes, I was in that situation before. My final check was direct deposit, btw.


In Minnesota

(Minn. Stat. § 181.14.) If an employer fails to pay the full wages owed, and if the employee submits a written demand for payment, the employer may have to pay a penalty if the employer fails to pay within 24 hours.
 
2021-10-20 3:10:31 AM  

Nonrepeating Rotating Binary: Nullav: Well, that's a totally acceptable way of handling an employee's misgivings with your own payroll system. If you really want to go for that "manager of the year" plaque, after you resolve things, tell the employee they'll get it as a check that'll be mailed to them in approximately two weeks.

/Yes, I was in that situation before. My final check was direct deposit, btw.

In Minnesota

(Minn. Stat. § 181.14.) If an employer fails to pay the full wages owed, and if the employee submits a written demand for payment, the employer may have to pay a penalty if the employer fails to pay within 24 hours.


I not only had the bounced check, I've had idiot managers attempt to withhold my pay for dickish reasons.  Nope, sorry, you get to play with the state on that one, then your company's legal department and HR will have a chat with you about it.
 
2021-10-20 5:27:50 AM  

ajgeek: Say what your want about Scott Adams, his theory on promoting people to their level of incompetence in America continues to be generally spot on.


Scott Adams didn't come up with that. The Peter Principle has been around for some time.
 
2021-10-20 5:35:13 AM  
You know who isn't all that "respectful" about bills set to auto pay that return INSUFFICIENT_FUNDS? A landlord, your phone company, electrical company, water/sewer department, car loan provider, credit card company. It sounds like HR did the right thing and the boss is lucky a few staplers weren't shoved down her throat, respectfully.
 
2021-10-20 5:46:15 AM  
There is a principle in life : don't fark with someone's livelyhood. If there is one time an employee has a freaking right to be testy with management, is when they screw with their paycheck.
 
2021-10-20 5:56:29 AM  

Miss Cellania: ajgeek: Say what your want about Scott Adams, his theory on promoting people to their level of incompetence in America continues to be generally spot on.

Scott Adams didn't come up with that. The Peter Principle has been around for some time.


Peter Principle is that people are promoted to their level of incompetence.  The Dilbert principle is similar, but expounds upon that slightly:  the truly incompetent are shuffled into middle management where they can do the least damage.
 
2021-10-20 6:04:35 AM  
Someone who has risen to low-level management through longevity and obsequious kowtowing finds it galling and not a little threatening to see her junior demonstrating the confidence and self-respect which the manager lacks.

She always thought she'd get slapped down hard if she asserted herself, and she thought finally reaching managerial level would mean getting to lord it over the noobs, and maybe this wasn't wrong in her day, but now her understanding is being pulled out from under her by the company's reaction to a female employee showing a modicum of firmness.

/just a guess
 
2021-10-20 6:21:41 AM  
FTFA...she's got very big britches....

First of all, Mr. Article-Writer, fark you for being an oblivious D-bag.

But fark you harder for your deviant spelling of "breeches".  The reader is supposed to read breeches, scratch their head and mutter to themselves "What the hell are breaches?", look up the definition of breeches, have that eureka moment when they realized the word is breeches, and then remark to a stranger they are sitting next to on the bus what an idiotic way to spell "breeches."  It takes all the fun out of reading the word "breeches" if you spell it like it sounds.

Fark you hardest of all for a reference to very big breeches and then delivering zero pictures of what very big breeches would look like.

\breeches
 
2021-10-20 6:40:18 AM  
My employer subcontracts payroll and my pay has been screwed up a couple of times over the years.  It happens - payroll clerks are human even if they work for another company overseas.  To my employer's credit they always fixed it asap when I flagged it up.  Likewise one time they paid me double overtime so I flagged it immediately.  They said to keep it and it would be reconciled the next month, which it was.

More recently there was a company-wide issue paying overtime, commission, bonuses, etc... basically anything above base salary, which in this company means a substantial portion of many people's pay was missing.  The head of HR got ahead of the issue and sent a mass-email warning before the underpayment hit everyone's accounts, however he declared it would be fixed next month.  That lasted about three hours before he sent another mass message apologizing and promising to fix it within 24 hours.  In the end they sent us all an additional payment re-using figures from the previous month, which is I guess about all they could do if they genuinely didn't have the data on what we were owed for that month.  Under/overpayment was then reconciled in the next pay period.
 
2021-10-20 6:41:41 AM  

BBH: RolandTGunner: IgG4: I will bet you 5 dollars that Jane is black and the letter writer is an older white man.

I'll bet $10 the entire story is fiction.

Back in 1999-2000, the school district that I was working for had many issues with payroll. Some were paid zero, some had negative amounts, and some even had double paychecks, there was no rhyme or reason why or who this happened to. You would get a correct check, the next pay period, $0.00.


Hey someone else who worked for LAUSD during the BTS payroll software debacle:) People to this day don't get why I have my pay check mailed to me, because fark direct deposit after that.
 
2021-10-20 7:15:42 AM  

Decorus: BBH: RolandTGunner: IgG4: I will bet you 5 dollars that Jane is black and the letter writer is an older white man.

I'll bet $10 the entire story is fiction.

Back in 1999-2000, the school district that I was working for had many issues with payroll. Some were paid zero, some had negative amounts, and some even had double paychecks, there was no rhyme or reason why or who this happened to. You would get a correct check, the next pay period, $0.00.

Hey someone else who worked for LAUSD during the BTS payroll software debacle:) People to this day don't get why I have my pay check mailed to me, because fark direct deposit after that.


I'm guessing managing payrolls was just a side gig until their boy band took off?
 
2021-10-20 7:21:25 AM  
Fark user imageView Full Size
 
2021-10-20 7:26:07 AM  
As a former Payroll Manager, I'm getting a kick...

Dear Manager.

If you didn't drill your HR and Payroll people a new one for this fark up, you suck.
 
2021-10-20 7:26:44 AM  

debug: [Fark user image 425x219]


Oh, trust me. This level of cluster fark happens all the time.
 
2021-10-20 7:33:21 AM  
Sounds like a typical manager.
 
2021-10-20 7:40:43 AM  
One of my managers in my early civilian career was a total tool.  To my knowledge, he has never voluntarily left a company by choice (it's been over 25 years since working together).  Anyway, he had me coming in around 5:30 every morning to perform backups on an old Wang VS system as part of my responsibilities in desktop support.  Several months go by and a lady in accounting remarked to me that I should be paid for Shift Differential.  What?  Turns out I am entitled to Shift Differential because the rest of the employees' (it was a law firm) normal working hours start at 8am.  So, I inform him of this.  His response is to roll his eyes, scoff at me, and dress me down by reminding me that my position is to "support" the other people there in IT.  I disclosed this conversation to the HelpDesk lady who had been there for 13 years.  She was fuming (she hated him with a passion) and told me to have a chat with the manager of the firm.  It took me a couple of days to work up the courage to talk to him, but when I did he was very understanding and said he would get to the bottom of it.  Two days later, the Tool calls me into his office and tells me he needs me to amend my timesheets for the past several months.  When I finished he proceeded to snidely ask me what hours I intended to work while I was there.  WTF?  Well, I figured the usual 40 hours and extra when required.  Nope.  He did not want me to work more than 40 hours per week ever (I had been working 50 regularly), so shift differential was off the table.  Not sure why he cared, because the firm dumped money into IT by the truckload.

Suffice to say, I quit about three months later and he was fired about 6 months after my departure.
 
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