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(Boston Herald)   Boston police dispatchers warn of 'dire straits' staffing levels, having to install microwave ovens, move refrigerators and color TVs   (bostonherald.com) divider line
    More: Obvious, Dispatcher, police department, Sheriff, Police, Sting, Sean Murphy, Boston Police dispatchers, John Boyle, 5th Earl of Cork  
•       •       •

792 clicks; posted to Politics » on 21 Sep 2021 at 7:18 AM (10 weeks ago)   |   Favorite    |   share:  Share on Twitter share via Email Share on Facebook



48 Comments     (+0 »)
View Voting Results: Smartest and Funniest
 
2021-09-21 7:21:21 AM  
That ain't working
 
2021-09-21 7:26:28 AM  

TrollingForColumbine: That ain't working


That's the way you do it
 
2021-09-21 7:30:18 AM  
They shoulda learned to play the guitar.
 
2021-09-21 7:31:38 AM  

thealgorerhythm: They shoulda learned to play the guitar.


They shoulda learned to play them drums.
 
2021-09-21 7:32:16 AM  
I want my MTV
 
2021-09-21 7:35:38 AM  
Police don't need their own jet airplanes
 
2021-09-21 7:37:19 AM  

TofuTheAlmighty: Police don't need their own jet airplanes


morrisonhotelgallery.comView Full Size
 
2021-09-21 7:37:34 AM  
What's that...Hawaiian noises?
 
2021-09-21 7:39:32 AM  

TofuTheAlmighty: Police don't need their own jet airplanes


De Do Do Do, De Da Da Da
 
2021-09-21 7:40:19 AM  
Bangin' on the bongos like a chimpanzee
 
2021-09-21 7:40:34 AM  

thealgorerhythm: TofuTheAlmighty: Police don't need their own jet airplanes

[morrisonhotelgallery.com image 773x489]


Ouch, that Sommners
 
2021-09-21 7:40:57 AM  
That little Clampett, he's a millionaire.
 
2021-09-21 7:45:07 AM  
I was going to make a comment about the story, but I see I'm not wanted here.

Carry on.

/That's the way you do it
 
2021-09-21 7:45:30 AM  
The Fast Show - Colin Hunt 6
Youtube iH8P-KwoloQ
 
2021-09-21 7:47:58 AM  
I have been a 911 operator and police dispatcher since 2006.

If the public had any idea how long calls are holding and how few call takers there are answering calls even in major metro areas there would be considerable panic.

I work in a county of over 400k people.  Right now there are two of us on phones, and we dispatch fire while taking calls.  If there's a house fire or an entrapment accident a CPR call in a rural area with a long response time or any number of events requiring the full attention of a fire dispatcher then there's one person taking calls.  One emergency call taker for more than 400k people.  And that's not uncommon.

I feel for Boston.  I feel for Portland.  Google the nearest city to you along with "911 hold times" or "911 staffing".  See?
 
2021-09-21 7:54:14 AM  

washburn777: I have been a 911 operator and police dispatcher since 2006.

If the public had any idea how long calls are holding and how few call takers there are answering calls even in major metro areas there would be considerable panic.

I work in a county of over 400k people.  Right now there are two of us on phones, and we dispatch fire while taking calls.  If there's a house fire or an entrapment accident a CPR call in a rural area with a long response time or any number of events requiring the full attention of a fire dispatcher then there's one person taking calls.  One emergency call taker for more than 400k people.  And that's not uncommon.

I feel for Boston.  I feel for Portland.  Google the nearest city to you along with "911 hold times" or "911 staffing".  See?


Don't worry about MA, the GQP governor will simply order the national guard to do it rather than meeting the union part way on their demands and hiring more personnel.
It's what he's already done with public school bus drivers.
/Maybe the Army will add school bus driver as a new MOS.
 
2021-09-21 7:58:53 AM  
But why worry? All that 'easy unemployment' has expired, so they will get a raft of new prospects any day and backfill all those early retirees positions. Right?
 
2021-09-21 8:00:45 AM  

Northern: washburn777: I have been a 911 operator and police dispatcher since 2006.

If the public had any idea how long calls are holding and how few call takers there are answering calls even in major metro areas there would be considerable panic.

I work in a county of over 400k people.  Right now there are two of us on phones, and we dispatch fire while taking calls.  If there's a house fire or an entrapment accident a CPR call in a rural area with a long response time or any number of events requiring the full attention of a fire dispatcher then there's one person taking calls.  One emergency call taker for more than 400k people.  And that's not uncommon.

I feel for Boston.  I feel for Portland.  Google the nearest city to you along with "911 hold times" or "911 staffing".  See?

Don't worry about MA, the GQP governor will simply order the national guard to do it rather than meeting the union part way on their demands and hiring more personnel.
It's what he's already done with public school bus drivers.
/Maybe the Army will add school bus driver as a new MOS.


My wife's officers openly dread the rare occasions they need to cover a bathroom break for her when she's solo.  National Guard troops would probably send rescue to an alarm call and officers to a fire.
 
2021-09-21 8:01:02 AM  

washburn777: I have been a 911 operator and police dispatcher since 2006.

If the public had any idea how long calls are holding and how few call takers there are answering calls even in major metro areas there would be considerable panic.

I work in a county of over 400k people.  Right now there are two of us on phones, and we dispatch fire while taking calls.  If there's a house fire or an entrapment accident a CPR call in a rural area with a long response time or any number of events requiring the full attention of a fire dispatcher then there's one person taking calls.  One emergency call taker for more than 400k people.  And that's not uncommon.

I feel for Boston.  I feel for Portland.  Google the nearest city to you along with "911 hold times" or "911 staffing".  See?


Thought about it, but can't meet the mandatory wpm
 
2021-09-21 8:18:59 AM  
Is there a song about musicians jealous of appliance installers?

Look at them workers, that's the way you do it
Haulin' microwaves and flat TVs
That's good workin' - that's the way you do it
Get your money for workin' and your chips for 3 (pounds)

We get to screw these / young horny women
Backstage passes and dirty knees
We get to screw these / young desp'rate women
We get to screw a lot of groupieeees

Screw-a Screw-a
 
2021-09-21 8:27:23 AM  

washburn777: I have been a 911 operator and police dispatcher since 2006.

If the public had any idea how long calls are holding and how few call takers there are answering calls even in major metro areas there would be considerable panic.

I work in a county of over 400k people.  Right now there are two of us on phones, and we dispatch fire while taking calls.  If there's a house fire or an entrapment accident a CPR call in a rural area with a long response time or any number of events requiring the full attention of a fire dispatcher then there's one person taking calls.  One emergency call taker for more than 400k people.  And that's not uncommon.

I feel for Boston.  I feel for Portland.  Google the nearest city to you along with "911 hold times" or "911 staffing".  See?


I think you have a grossly flawed notion of what people actually think dispatch is like.
 
2021-09-21 8:33:13 AM  
Also, Harry doesn't mind, if he doesn't, make the scene
He's got a daytime job, he's doing alright.
 
2021-09-21 8:52:09 AM  
Everywhere has staffing issues. Every employee thinks they deserve $100k, every employer thinks they're worth $10/hour. I don't know where the fix for that is.
 
2021-09-21 8:57:42 AM  
Fark user imageView Full Size
 
2021-09-21 9:01:05 AM  

Botkin of the Yard: [Fark user image image 750x450]


Fark user imageView Full Size
 
2021-09-21 9:03:08 AM  

baka-san: washburn777: I have been a 911 operator and police dispatcher since 2006.

If the public had any idea how long calls are holding and how few call takers there are answering calls even in major metro areas there would be considerable panic.

I work in a county of over 400k people.  Right now there are two of us on phones, and we dispatch fire while taking calls.  If there's a house fire or an entrapment accident a CPR call in a rural area with a long response time or any number of events requiring the full attention of a fire dispatcher then there's one person taking calls.  One emergency call taker for more than 400k people.  And that's not uncommon.

I feel for Boston.  I feel for Portland.  Google the nearest city to you along with "911 hold times" or "911 staffing".  See?

Thought about it, but can't meet the mandatory wpm


I'd do it, but my dyslexia keeps me from passing the numbers test. They want you to be able to remember a seven-digit string of random numbers (like a phone number) for ten seconds, and my brain trips out at five.

Sorry...I've done emergency dispatch and I do feel for these folks.
 
2021-09-21 9:05:20 AM  

havocmike: Everywhere has staffing issues. Every employee thinks they deserve $100k, every employer thinks they're worth $10/hour. I don't know where the fix for that is.


Easy, give the employees 100k. Suddenly you have lots of workers and they will probably stay and become high quality, well trained employees.

Tax the rich to pay for it.

It's so easy to see the solution, raise wages.
 
2021-09-21 9:20:26 AM  
in which cops learn that they are the representatives of their jobs to potential applicants and don't like the result
 
2021-09-21 9:24:27 AM  

washburn777: I have been a 911 operator and police dispatcher since 2006.

If the public had any idea how long calls are holding and how few call takers there are answering calls even in major metro areas there would be considerable panic.

I work in a county of over 400k people.  Right now there are two of us on phones, and we dispatch fire while taking calls.  If there's a house fire or an entrapment accident a CPR call in a rural area with a long response time or any number of events requiring the full attention of a fire dispatcher then there's one person taking calls.  One emergency call taker for more than 400k people.  And that's not uncommon.

I feel for Boston.  I feel for Portland.  Google the nearest city to you along with "911 hold times" or "911 staffing".  See?


OK, so independent of policing, I am hearing this in every industry and field. Oh, our operations are at the breaking point, our shipping is about to collapse, we're short 25% of how many people we need.

Doesn't matter what business it is, everyone is going through the same thing. 

So what's the answer?
 
2021-09-21 9:25:38 AM  

havocmike: Everywhere has staffing issues. Every employee thinks they deserve $100k, every employer thinks they're worth $10/hour. I don't know where the fix for that is.


I see I've been beat to the punch here
 
2021-09-21 9:29:17 AM  

Northern: Don't worry about MA, the GQP governor will simply order the national guard to do it rather than meeting the union part way on their demands and hiring more personnel.
It's what he's already done with public school bus drivers.
/Maybe the Army will add school bus driver as a new MOS.


police unions have always and will always ask for more police to become part of the union

rarely do they consider the possibility of doing less with lessaround Boston for example, they still have a police detail on every construction site
 
2021-09-21 9:33:18 AM  

INTERTRON: Northern: Don't worry about MA, the GQP governor will simply order the national guard to do it rather than meeting the union part way on their demands and hiring more personnel.
It's what he's already done with public school bus drivers.
/Maybe the Army will add school bus driver as a new MOS.

police unions have always and will always ask for more police to become part of the union

rarely do they consider the possibility of doing less with lessaround Boston for example, they still have a police detail on every construction site


Police details aren't taking away police manpower, though?
 
2021-09-21 9:48:09 AM  

INTERTRON: Northern: Don't worry about MA, the GQP governor will simply order the national guard to do it rather than meeting the union part way on their demands and hiring more personnel.
It's what he's already done with public school bus drivers.
/Maybe the Army will add school bus driver as a new MOS.

police unions have always and will always ask for more police to become part of the union

rarely do they consider the possibility of doing less with lessaround Boston for example, they still have a police detail on every construction site


Dispatch and clerical aren't officers, different unions (if they even have one) and they're usually the last ones to see any kind of budget increase be it for people or equipment.  Everyone wants to hear that however many more officers are on the street but if you have to wait five to ten minutes for the phone to be answered it's fairly useless.
 
2021-09-21 9:53:46 AM  

Ken VeryBigLiar: INTERTRON: Northern: Don't worry about MA, the GQP governor will simply order the national guard to do it rather than meeting the union part way on their demands and hiring more personnel.
It's what he's already done with public school bus drivers.
/Maybe the Army will add school bus driver as a new MOS.

police unions have always and will always ask for more police to become part of the union

rarely do they consider the possibility of doing less with lessaround Boston for example, they still have a police detail on every construction site

Dispatch and clerical aren't officers, different unions (if they even have one) and they're usually the last ones to see any kind of budget increase be it for people or equipment.  Everyone wants to hear that however many more officers are on the street but if you have to wait five to ten minutes for the phone to be answered it's fairly useless.


I guess what I am saying is, of the officers currently watching construction happen, I have full confidence in their capability to answer phones instead

I have no doubt that in some cases, this will differ from "the way we've always done things", but if they're actually feeling overworked, this will result in less work for them, and at the same time deal with the operator shortage, and at the same time, reduce OT, which will free up more money to increase salaries

they signed up to protect and serve their community, this is how they can do that right now

or we could just wait for more of them to resign, use those salaries to fund dispatcher requisitions, and permanently remove construction detail due to manpower shortages
 
2021-09-21 9:55:42 AM  
"Then came the lawyers then came the rules"

(lets see the real who the real fans are)
 
2021-09-21 10:01:03 AM  

Jaesop: INTERTRON: Northern: Don't worry about MA, the GQP governor will simply order the national guard to do it rather than meeting the union part way on their demands and hiring more personnel.
It's what he's already done with public school bus drivers.
/Maybe the Army will add school bus driver as a new MOS.

police unions have always and will always ask for more police to become part of the union

rarely do they consider the possibility of doing less with lessaround Boston for example, they still have a police detail on every construction site

Police details aren't taking away police manpower, though?


it's work for someone who is allegedly feeling overworked, let's unburden them of it
 
2021-09-21 10:04:18 AM  
Banging on their bongos like a chimpanzee.
 
2021-09-21 10:11:44 AM  
The construction detail is a funded grift. It is a tax paid by developers directly to the PD. There is no way they are stopping doing that even if they don't respond to crimes as a result.

In don't think that is what the article is about, though. DNRTFA
 
2021-09-21 10:19:08 AM  

INTERTRON: I guess what I am saying is, of the officers currently watching construction happen, I have full confidence in their capability to answer phones instead

I have no doubt that in some cases, this will differ from "the way we've always done things", but if they're actually feeling overworked, this will result in less work for them, and at the same time deal with the operator shortage, and at the same time, reduce OT, which will free up more money to increase salaries

they signed up to protect and serve their community, this is how they can do that right now

or we could just wait for more of them to resign, use those salaries to fund dispatcher requisitions, and permanently remove construction detail due to manpower shortages


Officers answering phones is a dicey proposition even in smaller departments.  They really aren't trained for all the different programs you have to use.  If it's covering a quick run to the bathroom you should be fine but all day long, shiate won't run well.
 
2021-09-21 10:39:11 AM  

havocmike: Everywhere has staffing issues. Every employee thinks they deserve $100k, every employer thinks they're worth $10/hour. I don't know where the fix for that is.


Raising the minimum wage, which conservative Democrats voted against.
 
2021-09-21 10:59:59 AM  

Ken VeryBigLiar: INTERTRON: I guess what I am saying is, of the officers currently watching construction happen, I have full confidence in their capability to answer phones instead

I have no doubt that in some cases, this will differ from "the way we've always done things", but if they're actually feeling overworked, this will result in less work for them, and at the same time deal with the operator shortage, and at the same time, reduce OT, which will free up more money to increase salaries

they signed up to protect and serve their community, this is how they can do that right now

or we could just wait for more of them to resign, use those salaries to fund dispatcher requisitions, and permanently remove construction detail due to manpower shortages

Officers answering phones is a dicey proposition even in smaller departments.  They really aren't trained for all the different programs you have to use.  If it's covering a quick run to the bathroom you should be fine but all day long, shiate won't run well.


I am fine with training them to answer phones, just like any normal organization is fine training its employees in new skills that become necessary as the world changes

I mean, they seem to be doing fie finding training for new skills when the skills are REX-KWAN-DO MAXIMUM KILLIFICATION OFFENSIVE SELF-DEFENSE TRAINING
 
2021-09-21 11:07:13 AM  

havocmike: Everywhere has staffing issues. Every employee thinks they deserve $100k, every employer thinks they're worth $10/hour. I don't know where the fix for that is.


Give everyone 100k? Duh!
 
2021-09-21 12:05:04 PM  
I'm surprised! I thought they got their money for nothing and their chicks for free.
 
2021-09-21 12:18:14 PM  

Northern: /Maybe the Army will add school bus driver as a new MOS.


That'd be just one more thing the ASVAB would say I should never, under any circumstances, be allowed to do.
 
2021-09-21 6:48:42 PM  

DoctorCal: washburn777: I have been a 911 operator and police dispatcher since 2006.

If the public had any idea how long calls are holding and how few call takers there are answering calls even in major metro areas there would be considerable panic.

I work in a county of over 400k people.  Right now there are two of us on phones, and we dispatch fire while taking calls.  If there's a house fire or an entrapment accident a CPR call in a rural area with a long response time or any number of events requiring the full attention of a fire dispatcher then there's one person taking calls.  One emergency call taker for more than 400k people.  And that's not uncommon.

I feel for Boston.  I feel for Portland.  Google the nearest city to you along with "911 hold times" or "911 staffing".  See?

I think you have a grossly flawed notion of what people actually think dispatch is like.


Also a 911 dispatcher here.
Most people think I'm magic!  I instantly know where they are, who they're talking about and every past call involving them and their cousins in a 5 mile radius.  It's just like their favorite shows on the teevee with lots of computers and floating hologram displays.
I'll do all this without asking any questions and if I try to ask any it's proof they reached the  other 911 where the cops are fake and I'm fake and they hang up.
 
2021-09-21 7:37:45 PM  

ILoveBurritos: Most people think I'm magic!  I instantly know where they are, who they're talking about and every past call involving them and their cousins in a 5 mile radius.


I'm reminded of the last time I called 9-1-1.  I was on the "Big Island" of Hawaii, on the east-west highway between the mountains, and had just seen (in my rear-view mirror) some locals in a lifted pickup miss a curve, overcorrect, cross the road (possibly spinning in the process) and park it upside-down in a lava field.

Dispatcher asked where I was.  I told them the name of the road.  They sounded confused at first, asked a few more questions, then told me they were going to have to call that island's dispatch center and conference them in - the cellular network had magically sent my 9-1-1 call to Honolulu.  200 miles and 3 farking islands away.  Oopsie.

/The locals claimed they were fine, but I bet they felt it the next day.
//A passing construction worker gave me a cheap high-vis vest so cars could see me. The aloha spirit!
 
2021-09-21 10:37:06 PM  
"The cellular network had magically sent my 9-1-1 call to Honolulu.  200 miles and 3 farking islands away.  Oopsie."

This happens all the goddamn time.
 
2021-09-22 2:37:14 AM  

Moroning: havocmike: Everywhere has staffing issues. Every employee thinks they deserve $100k, every employer thinks they're worth $10/hour. I don't know where the fix for that is.

Give everyone 100k? Duh!


bold strategy cotton dot jpeg.
 
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