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(ZDNet)   "I just watched McDonald's new AI drive-thru and I've lost my appetite"   (zdnet.com) divider line
    More: Fail, McDonald's, Fast food, Customer, Robotics, Customer service, chirpy voice, lawsuit claims, Android  
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2914 clicks; posted to Food » and STEM » on 20 Jun 2021 at 4:35 PM (5 weeks ago)   |   Favorite    |   share:  Share on Twitter share via Email Share on Facebook



79 Comments     (+0 »)
View Voting Results: Smartest and Funniest


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2021-06-20 2:06:23 PM  
I don't give a fark what the voice sounds like (short of Fran Drescher), as long as my fries are hot.
 
2021-06-20 2:18:48 PM  
Even the AI sounds drunk and on meth.
 
2021-06-20 3:01:18 PM  
Or they could just have a touch screen. Or, better, pay a damn human to do the job.
 
2021-06-20 3:03:08 PM  

AliceBToklasLives: Or they could just have a touch screen. Or, better, pay a damn human to do the job.


Do you really want to touch things other McD customers touch?
 
2021-06-20 3:03:54 PM  
Speaking of touchscreens, all junior high schools should require a "here is how you use a touchscreen" class. Like they (used to?) teach home economics; it is an essentially skill for life and young people are as incompetent at using these things as old people.
 
2021-06-20 3:04:31 PM  

optikeye: AliceBToklasLives: Or they could just have a touch screen. Or, better, pay a damn human to do the job.

Do you really want to touch things other McD customers touch?


I have a lot of hand sanitizer.
 
2021-06-20 3:22:14 PM  
I think I'd prefer to go inside and use a touchscreen menu

Of course it would be nice when they notice your customized order, but I'll cut the workers a little slack since lots of places are short staffed
 
2021-06-20 4:01:00 PM  
The McDonald's robot continues: "We're currently serving a limited menu, so please review the menu before ordering."
There's little more welcoming than being greeted by an inhuman voice telling you that the thing you want to order may not actually be offered today.


I'm actually ok with this, as long as they address it properly.

"I'd like the Chicken McNuggets."
"I'm afraid I can't allow that, Dave."
 
2021-06-20 4:41:58 PM  
You're no Johnny Cab.

Fark user imageView Full Size
 
2021-06-20 4:50:03 PM  
FTFA:

Currently, many McDonald's franchisees complain they can't find staff. Some are even reluctant to re-open their restaurants for indoor dining, as they feel they're doing just fine with drive-thru and delivery.

But if your local McDonald's becomes one large modern vending machine, does that inspire love for the brand?


Oh how things have come full circle. Originally they didn't have indoor seating. And then when they added it, it was designed to encourage people to eat quickly and get the hell out. They would even turn off heating to discourage people from staying.

I'm surprised that they don't have an app that you can access via CarPlay/Android Auto for placing your order while in your car.
 
2021-06-20 4:50:25 PM  

Yaw String: I don't give a fark what the voice sounds like (short of Fran Drescher), as long as my fries are hot.


Gilbert Gottfried?
 
2021-06-20 4:57:31 PM  

thornhill: FTFA:

Currently, many McDonald's franchisees complain they can't find staff. Some are even reluctant to re-open their restaurants for indoor dining, as they feel they're doing just fine with drive-thru and delivery.

But if your local McDonald's becomes one large modern vending machine, does that inspire love for the brand?

Oh how things have come full circle. Originally they didn't have indoor seating. And then when they added it, it was designed to encourage people to eat quickly and get the hell out. They would even turn off heating to discourage people from staying.

I'm surprised that they don't have an app that you can access via CarPlay/Android Auto for placing your order while in your car.


They were starting to talk about getting rid of lobbies years ago. Why pay for the restrooms, clean up, play place, etc?

We had the opportunity for social change during the pandemic, and instead businesses are gonna use the opportunity to get rid of the jobs they were trying to anyway. And no UBI.

The rich do know how this story ends, right?
 
2021-06-20 4:58:18 PM  
You want some more?
 
2021-06-20 4:58:19 PM  

thornhill: FTFA:

Currently, many McDonald's franchisees complain they can't find staff. Some are even reluctant to re-open their restaurants for indoor dining, as they feel they're doing just fine with drive-thru and delivery.

But if your local McDonald's becomes one large modern vending machine, does that inspire love for the brand?

Oh how things have come full circle. Originally they didn't have indoor seating. And then when they added it, it was designed to encourage people to eat quickly and get the hell out. They would even turn off heating to discourage people from staying.

I'm surprised that they don't have an app that you can access via CarPlay/Android Auto for placing your order while in your car.


It wasn't too long ago that McDonalds was renovating eat-in areas to look like an actual restaurant instead of a bus terminal with tables.
 
2021-06-20 5:07:12 PM  

Yaw String: I don't give a fark what the voice sounds like (short of Fran Drescher), as long as my fries are hot.


This, obviously. At this point, I'm happy to order from a kiosk, receive from a waldo, and drive the fark away without having to interact with a human at all if it means getting a freshly-prepared meal.
 
2021-06-20 5:07:29 PM  
Well at least it didn't ask her if she wanted to play a nice game of chess.
 
2021-06-20 5:10:08 PM  

AliceBToklasLives: Speaking of touchscreens, all junior high schools should require a "here is how you use a touchscreen" class. Like they (used to?) teach home economics; it is an essentially skill for life and young people are as incompetent at using these things as old people.


...And a class on how to film something without making the viewer sea-sick. Geebus -- up and down, back and forth.
 
2021-06-20 5:11:58 PM  

Raoul Eaton: thornhill: FTFA:

Currently, many McDonald's franchisees complain they can't find staff. Some are even reluctant to re-open their restaurants for indoor dining, as they feel they're doing just fine with drive-thru and delivery.

But if your local McDonald's becomes one large modern vending machine, does that inspire love for the brand?

Oh how things have come full circle. Originally they didn't have indoor seating. And then when they added it, it was designed to encourage people to eat quickly and get the hell out. They would even turn off heating to discourage people from staying.

I'm surprised that they don't have an app that you can access via CarPlay/Android Auto for placing your order while in your car.

It wasn't too long ago that McDonalds was renovating eat-in areas to look like an actual restaurant instead of a bus terminal with tables.


Notice how dining-in booths and chairs have no cushioning they're designed that way so customers don't get too comfortable and chill while getting ten free refills.
 
2021-06-20 5:14:50 PM  

Peki: thornhill: FTFA:

Currently, many McDonald's franchisees complain they can't find staff. Some are even reluctant to re-open their restaurants for indoor dining, as they feel they're doing just fine with drive-thru and delivery.

But if your local McDonald's becomes one large modern vending machine, does that inspire love for the brand?

Oh how things have come full circle. Originally they didn't have indoor seating. And then when they added it, it was designed to encourage people to eat quickly and get the hell out. They would even turn off heating to discourage people from staying.

I'm surprised that they don't have an app that you can access via CarPlay/Android Auto for placing your order while in your car.

They were starting to talk about getting rid of lobbies years ago. Why pay for the restrooms, clean up, play place, etc?

We had the opportunity for social change during the pandemic, and instead businesses are gonna use the opportunity to get rid of the jobs they were trying to anyway. And no UBI.

The rich do know how this story ends, right?


With you all continuing to do what you're told?
 
2021-06-20 5:21:27 PM  
Drive-Thru
Youtube sGoljjPSyBQ
 
2021-06-20 5:25:02 PM  
As long as the interface accepts what I order and doe not waste my time trying to upsell.
'Shall we upgrade to a number 6?'
'Do you want to make that a large fries?'
'For $0.25 I can supersize it and add 600 unwanted calories'
No, just provide what I ordered
 
2021-06-20 5:25:45 PM  

CastIronStove: Peki: thornhill: FTFA:

Currently, many McDonald's franchisees complain they can't find staff. Some are even reluctant to re-open their restaurants for indoor dining, as they feel they're doing just fine with drive-thru and delivery.

But if your local McDonald's becomes one large modern vending machine, does that inspire love for the brand?

Oh how things have come full circle. Originally they didn't have indoor seating. And then when they added it, it was designed to encourage people to eat quickly and get the hell out. They would even turn off heating to discourage people from staying.

I'm surprised that they don't have an app that you can access via CarPlay/Android Auto for placing your order while in your car.

They were starting to talk about getting rid of lobbies years ago. Why pay for the restrooms, clean up, play place, etc?

We had the opportunity for social change during the pandemic, and instead businesses are gonna use the opportunity to get rid of the jobs they were trying to anyway. And no UBI.

The rich do know how this story ends, right?

With you all continuing to do what you're told?


Well it's that or form unions. But the rich have done an excellent job demonizing unions and generally smashing any sense of class consciousness. We could kill the rich and form a soviet republic, except that seems to bring us right back where we started. A post-industrial automation-driven society based on anarcho-syndicalist principles? Well that's just silly. Of course, the simplest solution would be for everyone to pay attention and vote in favor of their actual interests. Which needs to happen in 2022 or we are well and truly farked.
 
2021-06-20 5:26:32 PM  
The McFlurry Secret Police!

...

Yaw String: I don't give a fark what the voice sounds like (short of Fran Drescher), as long as my fries are hot.


but... I... might even pay extra for that?
 
2021-06-20 5:28:17 PM  

CastIronStove: Peki: thornhill: FTFA:

Currently, many McDonald's franchisees complain they can't find staff. Some are even reluctant to re-open their restaurants for indoor dining, as they feel they're doing just fine with drive-thru and delivery.

But if your local McDonald's becomes one large modern vending machine, does that inspire love for the brand?

Oh how things have come full circle. Originally they didn't have indoor seating. And then when they added it, it was designed to encourage people to eat quickly and get the hell out. They would even turn off heating to discourage people from staying.

I'm surprised that they don't have an app that you can access via CarPlay/Android Auto for placing your order while in your car.

They were starting to talk about getting rid of lobbies years ago. Why pay for the restrooms, clean up, play place, etc?

We had the opportunity for social change during the pandemic, and instead businesses are gonna use the opportunity to get rid of the jobs they were trying to anyway. And no UBI.

The rich do know how this story ends, right?

With you all continuing to do what you're told?


Just hasn't hit that point yet.

Are you excited for the potential explosion, or do you think maybe we should try something else before repeating history for the umpteenth time?
 
2021-06-20 5:28:52 PM  
Soupmaster described it as "the most dystopian thing I have ever seen in the 27 years of my life."

Yes.  Going somewhere of your own volition and ordering food of your choosing sounds insanely dystopian.

Because the robot voice in testing wasn't friendly enough.
 
2021-06-20 5:30:27 PM  

AliceBToklasLives: CastIronStove: Peki: thornhill: FTFA:

Currently, many McDonald's franchisees complain they can't find staff. Some are even reluctant to re-open their restaurants for indoor dining, as they feel they're doing just fine with drive-thru and delivery.

But if your local McDonald's becomes one large modern vending machine, does that inspire love for the brand?

Oh how things have come full circle. Originally they didn't have indoor seating. And then when they added it, it was designed to encourage people to eat quickly and get the hell out. They would even turn off heating to discourage people from staying.

I'm surprised that they don't have an app that you can access via CarPlay/Android Auto for placing your order while in your car.

They were starting to talk about getting rid of lobbies years ago. Why pay for the restrooms, clean up, play place, etc?

We had the opportunity for social change during the pandemic, and instead businesses are gonna use the opportunity to get rid of the jobs they were trying to anyway. And no UBI.

The rich do know how this story ends, right?

With you all continuing to do what you're told?

Well it's that or form unions. But the rich have done an excellent job demonizing unions and generally smashing any sense of class consciousness. We could kill the rich and form a soviet republic, except that seems to bring us right back where we started. A post-industrial automation-driven society based on anarcho-syndicalist principles? Well that's just silly. Of course, the simplest solution would be for everyone to pay attention and vote in favor of their actual interests. Which needs to happen in 2022 or we are well and truly farked.


Anything tech-based is going to struggle in a world with climate change. I don't know how many people have figured that out yet. It's hard to generate electricity if your infrastructure is frozen, burned down, flooded, or torn down by wind.
 
2021-06-20 5:30:47 PM  

FarkaDark: As long as the interface accepts what I order and doe not waste my time trying to upsell.
'Shall we upgrade to a number 6?'
'Do you want to make that a large fries?'
'For $0.25 I can supersize it and add 600 unwanted calories'
No, just provide what I ordered


It's like the pay at the pump for gas. No, I don't want to sign up for your credit card to save 5 cents per gallon. No, I don't want a car wash. No, I don't want a coupon for $1 off your shiatty pizza. Damn! Just let me pump my gas.
 
2021-06-20 5:31:27 PM  
Hmm... not talking to a robot to not order food that I won't eat.
I really don't have a problem with whatever way this does or doesn't work out.
 
2021-06-20 5:33:43 PM  
The author is ok with squeaky mc pimpleface, the 16 year old at the take out window, but a computer makes them lose their appetite?
 
2021-06-20 5:36:18 PM  
The robot then asks if the customer wants anything else and invites the customer to "please full forward," because no mere human would know to do that.


I rarely drove through before the pandemic, since the pandemic I've been driving through a lot and every single time that I can remember, the human person who took my order invited me to please pull forward.
 
2021-06-20 5:41:33 PM  

Peki: AliceBToklasLives: CastIronStove: Peki: thornhill: FTFA:

Currently, many McDonald's franchisees complain they can't find staff. Some are even reluctant to re-open their restaurants for indoor dining, as they feel they're doing just fine with drive-thru and delivery.

But if your local McDonald's becomes one large modern vending machine, does that inspire love for the brand?

Oh how things have come full circle. Originally they didn't have indoor seating. And then when they added it, it was designed to encourage people to eat quickly and get the hell out. They would even turn off heating to discourage people from staying.

I'm surprised that they don't have an app that you can access via CarPlay/Android Auto for placing your order while in your car.

They were starting to talk about getting rid of lobbies years ago. Why pay for the restrooms, clean up, play place, etc?

We had the opportunity for social change during the pandemic, and instead businesses are gonna use the opportunity to get rid of the jobs they were trying to anyway. And no UBI.

The rich do know how this story ends, right?

With you all continuing to do what you're told?

Well it's that or form unions. But the rich have done an excellent job demonizing unions and generally smashing any sense of class consciousness. We could kill the rich and form a soviet republic, except that seems to bring us right back where we started. A post-industrial automation-driven society based on anarcho-syndicalist principles? Well that's just silly. Of course, the simplest solution would be for everyone to pay attention and vote in favor of their actual interests. Which needs to happen in 2022 or we are well and truly farked.

Anything tech-based is going to struggle in a world with climate change. I don't know how many people have figured that out yet. It's hard to generate electricity if your infrastructure is frozen, burned down, flooded, or torn down by wind.


Sure, I suspect that is widely known in Farkistan. But what other options do we have? Plus cities can be more sustainable than everyone having their own farm or whatever.
 
2021-06-20 5:41:53 PM  

optikeye: Even the AI sounds drunk and on meth.


Fark user imageView Full Size
 
2021-06-20 5:44:02 PM  

optikeye: AliceBToklasLives: Or they could just have a touch screen. Or, better, pay a damn human to do the job.

Do you really want to touch things other McD customers touch?


Touch screen with a huge QR code you can scan that opens the browser with a UUID that you can then place your order on using your phone.

No registering, no inputs. Just the display you see on the screen that updates when you press things.

Once the order is complete the UUID stops working.
 
2021-06-20 5:45:58 PM  
Maybe if they looked like this, they might seem so unfriendly.


Fark user imageView Full Size
Fark user imageView Full Size
 
2021-06-20 6:04:49 PM  

AliceBToklasLives: Peki: AliceBToklasLives: CastIronStove: Peki: thornhill: FTFA:

Currently, many McDonald's franchisees complain they can't find staff. Some are even reluctant to re-open their restaurants for indoor dining, as they feel they're doing just fine with drive-thru and delivery.

But if your local McDonald's becomes one large modern vending machine, does that inspire love for the brand?

Oh how things have come full circle. Originally they didn't have indoor seating. And then when they added it, it was designed to encourage people to eat quickly and get the hell out. They would even turn off heating to discourage people from staying.

I'm surprised that they don't have an app that you can access via CarPlay/Android Auto for placing your order while in your car.

They were starting to talk about getting rid of lobbies years ago. Why pay for the restrooms, clean up, play place, etc?

We had the opportunity for social change during the pandemic, and instead businesses are gonna use the opportunity to get rid of the jobs they were trying to anyway. And no UBI.

The rich do know how this story ends, right?

With you all continuing to do what you're told?

Well it's that or form unions. But the rich have done an excellent job demonizing unions and generally smashing any sense of class consciousness. We could kill the rich and form a soviet republic, except that seems to bring us right back where we started. A post-industrial automation-driven society based on anarcho-syndicalist principles? Well that's just silly. Of course, the simplest solution would be for everyone to pay attention and vote in favor of their actual interests. Which needs to happen in 2022 or we are well and truly farked.

Anything tech-based is going to struggle in a world with climate change. I don't know how many people have figured that out yet. It's hard to generate electricity if your infrastructure is frozen, burned down, flooded, or torn down by wind.

Sure, I suspect that is widely known in Farkistan. But what other options do we have? Plus cities can be more sustainable than everyone having their own farm or whatever.


Victory or community gardens absolutely need to be a thing for a variety of reasons; reduced transportation costs, reduced emissions, greater ability to plant native foods, which would lead toward ecological restoration, and a reduced reliance on monoculture, which would help reduce fertilizer use and preserve top soil. I've looked at vertical farming, but unless there's a real commitment towards preserving small businesses and local control, it'll just become a conglomerate like every other industry. 

What I get: people can't see doing any of this with 60 hours work weeks.

We lost the plot on improving society when we decided that every family needs two incomes to survive. We need free time for hobbies, building community, and the other personal and community development projects that make life worth living. But right now capitalism increasingly wants to monetize our every moment; how long before they import ads into our dreams?

I've been personally advocating for a general strike since at least March of last year, but I recognize that's all but impossible so long as healthcare is tied to jobs. It's an incredibly tangled shiatshow, and it's annoying how people insist that a single answer will solve everything. It's like six answers all at once.
 
2021-06-20 6:16:49 PM  

Peki: thornhill: FTFA:

Currently, many McDonald's franchisees complain they can't find staff. Some are even reluctant to re-open their restaurants for indoor dining, as they feel they're doing just fine with drive-thru and delivery.

But if your local McDonald's becomes one large modern vending machine, does that inspire love for the brand?

Oh how things have come full circle. Originally they didn't have indoor seating. And then when they added it, it was designed to encourage people to eat quickly and get the hell out. They would even turn off heating to discourage people from staying.

I'm surprised that they don't have an app that you can access via CarPlay/Android Auto for placing your order while in your car.

They were starting to talk about getting rid of lobbies years ago. Why pay for the restrooms, clean up, play place, etc?

We had the opportunity for social change during the pandemic, and instead businesses are gonna use the opportunity to get rid of the jobs they were trying to anyway. And no UBI.

The rich do know how this story ends, right?


The rich do not care how our story ends. They live on gated estates, in gated communities, with their own security forces. They do not live anywhere near a McDonalds. They do not live where protestors march, or shooters go wild. If the masses ever approach them with torches and pitchforks, they will get on their helicopters and fly to one of their other estates, while laughing at the notion that the peons will get them to pay taxes at the rate that the peons do.
 
2021-06-20 6:32:40 PM  
McDonald's confesses the robot only grasps your order 85% of the time.

Burnistoun - Voice Recognition Lift
Youtube TqAu-DDlINs
 
2021-06-20 6:33:07 PM  

Peki: thornhill: FTFA:

Currently, many McDonald's franchisees complain they can't find staff. Some are even reluctant to re-open their restaurants for indoor dining, as they feel they're doing just fine with drive-thru and delivery.

But if your local McDonald's becomes one large modern vending machine, does that inspire love for the brand?

Oh how things have come full circle. Originally they didn't have indoor seating. And then when they added it, it was designed to encourage people to eat quickly and get the hell out. They would even turn off heating to discourage people from staying.

I'm surprised that they don't have an app that you can access via CarPlay/Android Auto for placing your order while in your car.

They were starting to talk about getting rid of lobbies years ago. Why pay for the restrooms, clean up, play place, etc?

We had the opportunity for social change during the pandemic, and instead businesses are gonna use the opportunity to get rid of the jobs they were trying to anyway. And no UBI.

The rich do know how this story ends, right?


Yes.

The stupid ones try (far too late) to fix things. They are the ones rewarded with a livestreamed lynching.

The smart ones wait out the revolution in exile with "soulmates" at least 50 years their junior. The last tyrant standing will need financing for his plans to restore order.
 
2021-06-20 6:34:37 PM  
FTFA: But if your local McDonald's becomes one large modern vending machine, does that inspire love for the brand?

Well, Japan and Singapore seems to do OK with the occasional vending machine cafe, so why not? There were Automats in the US during the 40s through the 60s that did very well during their time. (Horn & Hardart, anyone?) As long as the hot food is hot, the cold food is cold, and the prices are reasonable, you'd be surprised at how many people would forgo interaction with another person to grab a decent meal and go.
 
2021-06-20 6:40:58 PM  

PunkTiger: FTFA: But if your local McDonald's becomes one large modern vending machine, does that inspire love for the brand?

Well, Japan and Singapore seems to do OK with the occasional vending machine cafe, so why not? There were Automats in the US during the 40s through the 60s that did very well during their time. (Horn & Hardart, anyone?) As long as the hot food is hot, the cold food is cold, and the prices are reasonable, you'd be surprised at how many people would forgo interaction with another person to grab a decent meal and go.


If I have an opportunity to forgo interaction with another person, the hot food can be cold, the cold food hot, the prices high and the meal not decent and I'd go for that option.
 
2021-06-20 6:44:44 PM  
> McDonald's confesses the robot only grasps your order 85% of the time.

> Soupmaster orders two medium Oreo McFlurries. The response: "Alright." In a voice that suggests you may shortly be approached by two members of the secret police.
The robot then asks if the customer wants anything else and invites the customer to "please full forward," because no mere human would know to do that.


Is this amateurs designing an order system? I expected the voice to repeat the order back to demonstrate it understood it correctly.
 
2021-06-20 6:53:09 PM  
Still cheaper to hire workers than fully automate a fast food place

Still waiting for a McSwiney to open up serving the finest Porcuswine burgers on Bit'O heaven
 
2021-06-20 6:55:05 PM  

Tchernobog: Soupmaster described it as "the most dystopian thing I have ever seen in the 27 years of my life."


What white privilege looks like, amiright?
 
2021-06-20 7:12:26 PM  

Peki: thornhill: FTFA:

Currently, many McDonald's franchisees complain they can't find staff. Some are even reluctant to re-open their restaurants for indoor dining, as they feel they're doing just fine with drive-thru and delivery.

But if your local McDonald's becomes one large modern vending machine, does that inspire love for the brand?

Oh how things have come full circle. Originally they didn't have indoor seating. And then when they added it, it was designed to encourage people to eat quickly and get the hell out. They would even turn off heating to discourage people from staying.

I'm surprised that they don't have an app that you can access via CarPlay/Android Auto for placing your order while in your car.

They were starting to talk about getting rid of lobbies years ago. Why pay for the restrooms, clean up, play place, etc?

We had the opportunity for social change during the pandemic, and instead businesses are gonna use the opportunity to get rid of the jobs they were trying to anyway. And no UBI.

The rich do know how this story ends, right?


Private security forces and the corpses of hungry people in the streets.

Was it something else?
 
2021-06-20 7:40:53 PM  
"Drive Thru Voice" - Gabriel Iglesias
Youtube JOQJiZ_g3Ho
 
2021-06-20 7:43:46 PM  
"...does that inspire love for the brand? "

What the fark do love have to do with ordering an extremely consistent mediocre cheeseburger or two, great fries and a drink?  I go to McD's while traveling because I know exactly what I'll get, plus or minus a pickle slice.

/don't do kiosks in-store, they are filthy.
 
2021-06-20 8:08:36 PM  
I really hate the kiosks, not because I'm a germophobe, but because I invariably get behind someone who is too stupid to figure it out. Sadly, it isn't usually us seniors who hold up the process. Same with those Coke Freestyle machines and self-check-out stations at Kroger.
 
2021-06-20 8:10:48 PM  

PunkTiger: FTFA: But if your local McDonald's becomes one large modern vending machine, does that inspire love for the brand?

Well, Japan and Singapore seems to do OK with the occasional vending machine cafe, so why not? There were Automats in the US during the 40s through the 60s that did very well during their time. (Horn & Hardart, anyone?) As long as the hot food is hot, the cold food is cold, and the prices are reasonable, you'd be surprised at how many people would forgo interaction with another person to grab a decent meal and go.


The automats went out of business because people stopped going there because they stopped liking them after the novelty wore off.
 
2021-06-20 8:10:50 PM  

PunkTiger: FTFA: But if your local McDonald's becomes one large modern vending machine, does that inspire love for the brand?

Well, Japan and Singapore seems to do OK with the occasional vending machine cafe, so why not? There were Automats in the US during the 40s through the 60s that did very well during their time. (Horn & Hardart, anyone?) As long as the hot food is hot, the cold food is cold, and the prices are reasonable, you'd be surprised at how many people would forgo interaction with another person to grab a decent meal and go.


Hell, with a good number of restaurants in Japan you order and pay at a machine. The machine spits out a ticket that you hand to the person making your food at the counter. You don't even need to talk to them.
 
2021-06-20 8:17:07 PM  

trialpha: Hell, with a good number of restaurants in Japan you order and pay at a machine. The machine spits out a ticket that you hand to the person making your food at the counter. You don't even need to talk to them.


Apart from paying at a checkout register that is pretty much the Wawa setup; tickets
 
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