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(Onion AV Club)   "I don't know why all these media companies thought the tech part of having a top-tier streaming service would be the easy part. Media companies have historically struggled to find and keep top tech talent"   (avclub.com) divider line
    More: Fail, Twitter, HBO Max, Vice president, Apple TV users, Devil, media companies, streaming service, App Store  
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1117 clicks; posted to STEM » and Entertainment » on 09 Jun 2021 at 9:24 AM (3 days ago)   |   Favorite    |   share:  Share on Twitter share via Email Share on Facebook



61 Comments     (+0 »)
View Voting Results: Smartest and Funniest


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3 days ago  
HBO max sucks for more than one reason.

I get HBO through Amazon Prime Video. It's very convenient using the Amazon app on my smart tv.
But some HBO Max content is only available through their shiatty app on my phone. (Which does not cost me any extra, it just adds nuisance. )

So instead of a nice tv remote and snappy interface I have to use my phone and control the playback with a delay like I am driving a rover on mars.

Also, it won't stream directly to my TV (like ALL of my other apps), only to the Chromecast.

Some morons at HBO way over complicated this crap.
 
3 days ago  
I thought HBO was built by, I've forgotten their name, they used to the mlb media company.

They've got a stellar reputation for online video and streaming.
 
3 days ago  
Anything AT&T touches turns to shiat.

Same thing over at DirecTV.  I've been a direcTV customer since 1997 and quality has gone downhill since AT&T bought them.  After the last update to the DVR, it's not uncommon for the remote control to not respond to input for 4 to 5 seconds with the occasional delay of up to 25 or 30 seconds.

As soon as Starlink gets to my area, I'm cancelling DirecTV.  fark that shiat.  It's just not worth the hassle.  Ironically, I wouldn't cancel service if it didn't suck so bad now.
 
3 days ago  

SpectroBoy: HBO max sucks for more than one reason.

I get HBO through Amazon Prime Video. It's very convenient using the Amazon app on my smart tv.
But some HBO Max content is only available through their shiatty app on my phone. (Which does not cost me any extra, it just adds nuisance. )

So instead of a nice tv remote and snappy interface I have to use my phone and control the playback with a delay like I am driving a rover on mars.

Also, it won't stream directly to my TV (like ALL of my other apps), only to the Chromecast.

Some morons at HBO way over complicated this crap.


You pay the same from Amazon as you do if you buy it from HBO directly, but the difference is Amazon gets their cut through their service.  This is HBO's way of pushing people to just pay them directly instead of the convenience of the amazon channel.

Now, if you pay your cable provider the $15/month charge for HBO, then you can use your cable provider credentials in the HBO Max app and get all the content directly.

It is, as you say, entirely too complicated.

As for the casting issue, if you're using AndroidTV, there are some apps that are incompatible with certain TV's.  If your TV can't get the app in the Play Store, it most likely won't accept a cast request, either.  I've got a Hisense TV that won't allow the Adult Swim app to be installed, so I can't cast to it either, but it works fine on the Sony TV.  That doesn't make it any less annoying, of course, but that seems to be the issue.
 
3 days ago  
Wait, a large mulit-national company can't keep tech talent?  Could that be because they want 40 years of experience for a college grad's salary?
Could it be because non-tech users have no-farking-clue how tech works...and most of them got lazy business degrees and are in top-tier management positions?
Could it be that maybe, just maybe, outsourcing wasn't such a good idea after all?


Naaawwww...
 
3 days ago  

Driedsponge: SpectroBoy: HBO max sucks for more than one reason.

I get HBO through Amazon Prime Video. It's very convenient using the Amazon app on my smart tv.
But some HBO Max content is only available through their shiatty app on my phone. (Which does not cost me any extra, it just adds nuisance. )

So instead of a nice tv remote and snappy interface I have to use my phone and control the playback with a delay like I am driving a rover on mars.

Also, it won't stream directly to my TV (like ALL of my other apps), only to the Chromecast.

Some morons at HBO way over complicated this crap.

You pay the same from Amazon as you do if you buy it from HBO directly, but the difference is Amazon gets their cut through their service.  This is HBO's way of pushing people to just pay them directly instead of the convenience of the amazon channel.

Now, if you pay your cable provider the $15/month charge for HBO, then you can use your cable provider credentials in the HBO Max app and get all the content directly.

It is, as you say, entirely too complicated.

As for the casting issue, if you're using AndroidTV, there are some apps that are incompatible with certain TV's.  If your TV can't get the app in the Play Store, it most likely won't accept a cast request, either.  I've got a Hisense TV that won't allow the Adult Swim app to be installed, so I can't cast to it either, but it works fine on the Sony TV.  That doesn't make it any less annoying, of course, but that seems to be the issue.


Using a Roku with Plex, Amazon, Netflix, and HBO Max gives me everything I want except live TV.
 
3 days ago  
Anyone not in the tech industry just thinks "it's computer stuff. it happens by magic". And therefore, it's easy
 
3 days ago  

Driedsponge: You pay the same from Amazon as you do if you buy it from HBO directly, but the difference is Amazon gets their cut through their service.  This is HBO's way of pushing people to just pay them directly instead of the convenience of the amazon channel.

Now, if you pay your cable provider the $15/month charge for HBO, then you can use your cable provider credentials in the HBO Max app and get all the content directly.


This makes some sense. But I hate using my phone or tablet to control the tv. I like my remote which is snappy, controls the volume, etc. But at least now I know why they are trying to force me in to their shiatty app. 

I just have no tollerance for subscribing to many small walled gardens. I like Netflix and Amazon because they provide broad variety. The only smaller walled garden I subscribe to is disney  for Mandalorian, Loki, etc. 


It is, as you say, entirely too complicated.

I don't know how older / less technical people do it. I have been doing software for 30 years and it's a pain in MY ass.
 
3 days ago  
Every tech company I've worked at has been the same situation:

20% of the people do 80% of the work.

The remaining 80% of the people are basically incompetent and seem to exist only to impede the 20% from doing their work.

Upper management make absolutely no distinction between the two groups.

It's relatively *easy* to hire "tech people" who are mistaken for "talent".

It's exponentially more difficult to hire genuine "talent".
 
3 days ago  
I did notice that HBO Max crapped out on me through Roku, but when I accessed it through my Xfinity box, it was fine.
 
3 days ago  

leeto2: Wait, a large mulit-national company can't keep tech talent?  Could that be because they want 40 years of experience for a college grad's salary?
Could it be because non-tech users have no-farking-clue how tech works...and most of them got lazy business degrees and are in top-tier management positions?
Could it be that maybe, just maybe, outsourcing wasn't such a good idea after all?


Naaawwww...



Don't forget that media companies are driven by the insane ego-heavy culture of Hollywood, with all the sucking up and ass-kissing and fake compliments and fawning over each other.  And engineers are fatally allergic to that kind of crap.

Silicon Valley has its own problems with ego, but ego in SV generally comes from continually demonstrating competence.  Nobody remembers or cares about the Warren Beattys of Silicon Valley.
 
3 days ago  
Cut the tech part till it's bare bones then rake in the savings till something bad happens. Then claim "oopsies" and promise better while yelling at what remaining tech staff to jump through all the fire hoops to fix things quick. Pretty standard fare these days for suits.
 
3 days ago  

enry: Driedsponge: SpectroBoy: HBO max sucks for more than one reason.

I get HBO through Amazon Prime Video. It's very convenient using the Amazon app on my smart tv.
But some HBO Max content is only available through their shiatty app on my phone. (Which does not cost me any extra, it just adds nuisance. )

So instead of a nice tv remote and snappy interface I have to use my phone and control the playback with a delay like I am driving a rover on mars.

Also, it won't stream directly to my TV (like ALL of my other apps), only to the Chromecast.

Some morons at HBO way over complicated this crap.

You pay the same from Amazon as you do if you buy it from HBO directly, but the difference is Amazon gets their cut through their service.  This is HBO's way of pushing people to just pay them directly instead of the convenience of the amazon channel.

Now, if you pay your cable provider the $15/month charge for HBO, then you can use your cable provider credentials in the HBO Max app and get all the content directly.

It is, as you say, entirely too complicated.

As for the casting issue, if you're using AndroidTV, there are some apps that are incompatible with certain TV's.  If your TV can't get the app in the Play Store, it most likely won't accept a cast request, either.  I've got a Hisense TV that won't allow the Adult Swim app to be installed, so I can't cast to it either, but it works fine on the Sony TV.  That doesn't make it any less annoying, of course, but that seems to be the issue.

Using a Roku with Plex, Amazon, Netflix, and HBO Max gives me everything I want except live TV.


The only problem I've ever had with Android TV was this one instance of this one app for one show I had a hard time finding elsewhere due to copywrite restrictions and licensing issues (dubbed version of a newer Anime series).  Otherwise I have been very happy with my setup.  If I didn't have AndroidTV, though, Roku would probably be my backup.

If you want liveTV for at least the local stuff, SlingTV offers a free tier, and you can buy an antennae and tuner box (from AirTV) to add local broadcasts to the app.
 
3 days ago  
HBO Max is too loud
 
3 days ago  

SpectroBoy: HBO max sucks for more than one reason.

I get HBO through Amazon Prime Video. It's very convenient using the Amazon app on my smart tv.
But some HBO Max content is only available through their shiatty app on my phone. (Which does not cost me any extra, it just adds nuisance. )

So instead of a nice tv remote and snappy interface I have to use my phone and control the playback with a delay like I am driving a rover on mars.

Also, it won't stream directly to my TV (like ALL of my other apps), only to the Chromecast.

Some morons at HBO way over complicated this crap.


Sounds like the key issue is that your smart TV is so old that it doesn't have an HBO Max app available for download. That's the issue with smart TVs, the hardware and OS was underpowered on older models so either apps are slow and clunky or just not available at all.

What should solve your issue is buying a cheap FireTV stick on Prime Day and using that for HBO Max. Or a Roku or Apple TV. Just get the streaming off your TV and onto a faster and more capable external device.
 
3 days ago  

Gubbo: I thought HBO was built by, I've forgotten their name, they used to the mlb media company.

They've got a stellar reputation for online video and streaming.


BamTech. But Disney bought them (they are now a division of Disney with a new name), so I doubt HBO would have used them.
 
3 days ago  

AliceBToklasLives: Gubbo: I thought HBO was built by, I've forgotten their name, they used to the mlb media company.

They've got a stellar reputation for online video and streaming.

BamTech. But Disney bought them (they are now a division of Disney with a new name), so I doubt HBO would have used them.


Ah presumably they've moved on then.

They built the first streaming site for HBO while they were still with MLB.
 
3 days ago  
I used to work at a nationwide media company, very little thought was given to retaining technical staff and everything was siloed.

We were internal IT, and the company had outsourced all of their streaming and webhosting; that side of the business was uninteresting in accepting any input from their own employees about resolving issues with the public-facing services, even when we'd point out exactly what the issue was and how to fix it (we ran the same brand of load-balancers internally as the hosting provider used).

As margins shrank, raises and bonuses got fewer and far between.  The running joke was the only way to get a real increase in pay was to quit and come back as a consultant.

So I did.
 
3 days ago  
Serves you right for buying an Apple TV. Works fine on my Roku
 
3 days ago  

Gubbo: AliceBToklasLives: Gubbo: I thought HBO was built by, I've forgotten their name, they used to the mlb media company.

They've got a stellar reputation for online video and streaming.

BamTech. But Disney bought them (they are now a division of Disney with a new name), so I doubt HBO would have used them.

Ah presumably they've moved on then.

They built the first streaming site for HBO while they were still with MLB.


And their old app was less buggy than HBO Max, so that makes sense. That's my only complaint about HBO Max; content-wise, it is much better than any other streaming service, but it is buggy as hell (and I hate the fact that on Roku I have to leave a program to toggle closed captions).
 
3 days ago  

SpectroBoy: Driedsponge: You pay the same from Amazon as you do if you buy it from HBO directly, but the difference is Amazon gets their cut through their service.  This is HBO's way of pushing people to just pay them directly instead of the convenience of the amazon channel.

Now, if you pay your cable provider the $15/month charge for HBO, then you can use your cable provider credentials in the HBO Max app and get all the content directly.

This makes some sense. But I hate using my phone or tablet to control the tv. I like my remote which is snappy, controls the volume, etc. But at least now I know why they are trying to force me in to their shiatty app. 

I just have no tollerance for subscribing to many small walled gardens. I like Netflix and Amazon because they provide broad variety. The only smaller walled garden I subscribe to is disney  for Mandalorian, Loki, etc. 


It is, as you say, entirely too complicated.

I don't know how older / less technical people do it. I have been doing software for 30 years and it's a pain in MY ass.


The new chromecast dongle has a remote that can control your TV power/volume/input as well.  It's got full GoogleTV baked in, no more need for using your phone.

Or Amazon usually puts the firestick on a ridiculous deal during Prime Day, I think we picked up the 4k dongle for my parents for $20 last year, and that also has a remote.

The Roku stuff is nice because they don't prioritize streaming services, and play equally well with nearly everyone at this point.

In a year or two when my TV's stop getting software updates, I'll probably switch to one of these on all the TV's in the house.  Word has it that GoogleTV vendors are actually going to be putting in a "dumb TV" setting that shuts off all the 'smart' features to default on an external source.
 
3 days ago  

Mad_Radhu: Sounds like the key issue is that your smart TV is so old that it doesn't have an HBO Max app available for download. That's the issue with smart TVs, the hardware and OS was underpowered on older models so either apps are slow and clunky or just not available at all.


My TV is about 1 year old and it was the top of the line (Flagship) 4K OLED when I got it.

It's not old, but it is true LG doesn't have the HBO Max app.

Very frustrating.

/But what a gorgeous picture!
 
3 days ago  

Mad_Radhu: What should solve your issue is buying a cheap FireTV stick on Prime Day and using that for HBO Max. Or a Roku or Apple TV. Just get the streaming off your TV and onto a faster and more capable external device.


I do have a ChromeCast but i just HATE controlling video with a tablet or phone. The remote is so much more responsive and convenient.
 
3 days ago  

SpectroBoy: Mad_Radhu: What should solve your issue is buying a cheap FireTV stick on Prime Day and using that for HBO Max. Or a Roku or Apple TV. Just get the streaming off your TV and onto a faster and more capable external device.

I do have a ChromeCast but i just HATE controlling video with a tablet or phone. The remote is so much more responsive and convenient.


How is the *remote* more responsive?
 
3 days ago  

SpectroBoy: Mad_Radhu: Sounds like the key issue is that your smart TV is so old that it doesn't have an HBO Max app available for download. That's the issue with smart TVs, the hardware and OS was underpowered on older models so either apps are slow and clunky or just not available at all.

My TV is about 1 year old and it was the top of the line (Flagship) 4K OLED when I got it.

It's not old, but it is true LG doesn't have the HBO Max app.

Very frustrating.

/But what a gorgeous picture!


That's even worse, a very new TV not having the app yet. They are using WebOS, which is a bit niche, but you'd think that HBO Max would get around supporting the platform by now.

That's what I like about my Apple TV. At this point, every new service makes sure they have an app on day one. It also looks like they just fixed the app on Apple TV by reverting to the video player built into the operating system while they work to get their custom player working properly.
 
3 days ago  

BafflerMeal: SpectroBoy: Mad_Radhu: What should solve your issue is buying a cheap FireTV stick on Prime Day and using that for HBO Max. Or a Roku or Apple TV. Just get the streaming off your TV and onto a faster and more capable external device.

I do have a ChromeCast but i just HATE controlling video with a tablet or phone. The remote is so much more responsive and convenient.

How is the *remote* more responsive?


I read it as using A remote is more responsive than casting the app from a phone. Even Google acknowledged that people want a remote when they added one to the latest Chromecast.
 
3 days ago  

leeto2: Wait, a large mulit-national company can't keep tech talent?  Could that be because they want 40 years of experience for a college grad's salary?
Could it be because non-tech users have no-farking-clue how tech works...and most of them got lazy business degrees and are in top-tier management positions?
Could it be that maybe, just maybe, outsourcing wasn't such a good idea after all?


Naaawwww...


Don't forget about "we want 40 years experience in this 3 year old technology, but don't actually be 50 years old because we don't hire old people."
 
3 days ago  

ChicagoKev: I used to work at a nationwide media company, very little thought was given to retaining technical staff and everything was siloed.

We were internal IT, and the company had outsourced all of their streaming and webhosting; that side of the business was uninteresting in accepting any input from their own employees about resolving issues with the public-facing services, even when we'd point out exactly what the issue was and how to fix it (we ran the same brand of load-balancers internally as the hosting provider used).

As margins shrank, raises and bonuses got fewer and far between.  The running joke was the only way to get a real increase in pay was to quit and come back as a consultant.

So I did.


Pretty much the only way to get a raise higher then the cost of living is to switch jobs.
 
3 days ago  
I have a Sony tv with Android tv as the app system. Most of the apps that i use work fine. the HBO max app works ok except for two issues. First they added the always sound on autoplay commercial to the homescreen. I can't find a way to stop the video or at least disable the sound. This sucks big. The other issue is that the app does not have a proper exit closeout. this will cause memory issues and having things not load up when you next enter the app. To correct this, I have to force stop the app.
 
3 days ago  

SpectroBoy: Driedsponge: You pay the same from Amazon as you do if you buy it from HBO directly, but the difference is Amazon gets their cut through their service.  This is HBO's way of pushing people to just pay them directly instead of the convenience of the amazon channel.

Now, if you pay your cable provider the $15/month charge for HBO, then you can use your cable provider credentials in the HBO Max app and get all the content directly.

This makes some sense. But I hate using my phone or tablet to control the tv. I like my remote which is snappy, controls the volume, etc. But at least now I know why they are trying to force me in to their shiatty app. 

I just have no tollerance for subscribing to many small walled gardens. I like Netflix and Amazon because they provide broad variety. The only smaller walled garden I subscribe to is disney  for Mandalorian, Loki, etc. 


It is, as you say, entirely too complicated.

I don't know how older / less technical people do it. I have been doing software for 30 years and it's a pain in MY ass.


Dude, you're not supposed to put the USB drive in there.
 
3 days ago  
Here is my experience.

Stuff built into your TV, etc.: Sucks, don't use it if you have an option not to

Chromecast: Cheap, works OK, no Amazon prime video (Google and Amazon were having a spat last time I tried to use these, don't know if they still are)

Amazon fire stick:  Cheap, works OK, no Youtube

Roku: Works great, bit more expensive

X-box/PlayStation: Generally works great (since they are overpowered they are snappy and full featured, support 4K/HDR/etc.). But, updates can be slow since the providers consider them in the same tier as the "built into TVs" versions. Sony occasionally forgets they have customers and shuts their whole network down for months.

I have not used Apple TV.


Conclusion: Use your XB/PS if you already have one or buy a Roku
 
3 days ago  

kryptoknightmare: Serves you right for buying an Apple TV. Works fine on my Roku


How well did HBO Max work on your Roku between May and December of last year? Worked great on my Apple TV then.
 
3 days ago  

BafflerMeal: SpectroBoy: Mad_Radhu: What should solve your issue is buying a cheap FireTV stick on Prime Day and using that for HBO Max. Or a Roku or Apple TV. Just get the streaming off your TV and onto a faster and more capable external device.

I do have a ChromeCast but i just HATE controlling video with a tablet or phone. The remote is so much more responsive and convenient.

How is the *remote* more responsive?


If I want to FFWD, REW, or PAUSE the remote is nearly instant. Doing it through the app seems sluggish.

Also, the remote is always on and always next to my chair. My phone and tablet either sleep, or need to stay plugged in if the battery is less than full. Then a tablet takes both hands and looking at the screen. The remote is muscle memory.

I know.... first world problems....
 
3 days ago  

Mad_Radhu: BafflerMeal: SpectroBoy: Mad_Radhu: What should solve your issue is buying a cheap FireTV stick on Prime Day and using that for HBO Max. Or a Roku or Apple TV. Just get the streaming off your TV and onto a faster and more capable external device.

I do have a ChromeCast but i just HATE controlling video with a tablet or phone. The remote is so much more responsive and convenient.

How is the *remote* more responsive?

I read it as using A remote is more responsive than casting the app from a phone. Even Google acknowledged that people want a remote when they added one to the latest Chromecast.


This
 
3 days ago  

NewportBarGuy: SpectroBoy: Driedsponge: You pay the same from Amazon as you do if you buy it from HBO directly, but the difference is Amazon gets their cut through their service.  This is HBO's way of pushing people to just pay them directly instead of the convenience of the amazon channel.

Now, if you pay your cable provider the $15/month charge for HBO, then you can use your cable provider credentials in the HBO Max app and get all the content directly.

This makes some sense. But I hate using my phone or tablet to control the tv. I like my remote which is snappy, controls the volume, etc. But at least now I know why they are trying to force me in to their shiatty app. 

I just have no tollerance for subscribing to many small walled gardens. I like Netflix and Amazon because they provide broad variety. The only smaller walled garden I subscribe to is disney  for Mandalorian, Loki, etc. 


It is, as you say, entirely too complicated.

I don't know how older / less technical people do it. I have been doing software for 30 years and it's a pain in MY ass.

Dude, you're not supposed to put the USB drive in there.


HINDsight is always 20/20 my friend.
 
3 days ago  

stuff: Here is my experience.

Stuff built into your TV, etc.: Sucks, don't use it if you have an option not to

Chromecast: Cheap, works OK, no Amazon prime video (Google and Amazon were having a spat last time I tried to use these, don't know if they still are)

Amazon fire stick:  Cheap, works OK, no Youtube

Roku: Works great, bit more expensive

X-box/PlayStation: Generally works great (since they are overpowered they are snappy and full featured, support 4K/HDR/etc.). But, updates can be slow since the providers consider them in the same tier as the "built into TVs" versions. Sony occasionally forgets they have customers and shuts their whole network down for months.

I have not used Apple TV.


Conclusion: Use your XB/PS if you already have one or buy a Roku


Which Roku is best? (don't much care about cost)

Will my harmony remote work on the Roku? (from my cold dead hands....)
 
3 days ago  

stuff: Here is my experience.

Stuff built into your TV, etc.: Sucks, don't use it if you have an option not to

Chromecast: Cheap, works OK, no Amazon prime video (Google and Amazon were having a spat last time I tried to use these, don't know if they still are)

Amazon fire stick:  Cheap, works OK, no Youtube

Roku: Works great, bit more expensive

X-box/PlayStation: Generally works great (since they are overpowered they are snappy and full featured, support 4K/HDR/etc.). But, updates can be slow since the providers consider them in the same tier as the "built into TVs" versions. Sony occasionally forgets they have customers and shuts their whole network down for months.

I have not used Apple TV.


Conclusion: Use your XB/PS if you already have one or buy a Roku


For me Apple TV has been very solid. All the services are supported, plus you get Apple TV+ with purchase for a year which has some good shows and movies. The biggest issues are the price, and that the remote was designed by Satan. They recent fixed the remote issue with a new model that works so much better.

One underrated feature on the FireTV sticks is that they are the only streamer I've used that can deal with a captive Wi-Fi portal click through page, so they are great for travel. I took a Chromecast I was given on my last trip and it wasn't able to deal with the Wi-Fi page at my hotel.
 
3 days ago  

InfoFreako: leeto2: Wait, a large mulit-national company can't keep tech talent?  Could that be because they want 40 years of experience for a college grad's salary?
Could it be because non-tech users have no-farking-clue how tech works...and most of them got lazy business degrees and are in top-tier management positions?
Could it be that maybe, just maybe, outsourcing wasn't such a good idea after all?


Naaawwww...

Don't forget about "we want 40 years experience in this 3 year old technology, but don't actually be 50 years old because we don't hire old people."


That is way more SV Startup mentality than it is multinational corp. You're senior material at 25 and too old at 30 in a startup, you can retire from large corps.

Then again, they don't pay as well as FAANG but they pay you in dollars instead of the options you'll get at a startup, so it's sort of a wash.
 
3 days ago  

SpectroBoy: stuff: Here is my experience.

Stuff built into your TV, etc.: Sucks, don't use it if you have an option not to

Chromecast: Cheap, works OK, no Amazon prime video (Google and Amazon were having a spat last time I tried to use these, don't know if they still are)

Amazon fire stick:  Cheap, works OK, no Youtube

Roku: Works great, bit more expensive

X-box/PlayStation: Generally works great (since they are overpowered they are snappy and full featured, support 4K/HDR/etc.). But, updates can be slow since the providers consider them in the same tier as the "built into TVs" versions. Sony occasionally forgets they have customers and shuts their whole network down for months.

I have not used Apple TV.


Conclusion: Use your XB/PS if you already have one or buy a Roku

Which Roku is best? (don't much care about cost)

Will my harmony remote work on the Roku? (from my cold dead hands....)


One thing you may want to consider since you have an LG OLED is that the Fire TV Stick 4K and Apple TV 4K support Dolby Vision, which is a better HDR format than the HDR+ that is supported by Roku.

Not sure about the FireTV, but on my Apple TV 4K there is a pretty good amount of Dolby Vision content available, so it could make it worth the extra cost. For example, all of the new theatrical releases on HBO Max have been in 4K Dolby Vision.
 
3 days ago  

Mad_Radhu: kryptoknightmare: Serves you right for buying an Apple TV. Works fine on my Roku

How well did HBO Max work on your Roku between May and December of last year? Worked great on my Apple TV then.


He fails to mention that HBO released a shiatty update for the App and have admitted it is their fault.

And while I work for Apple I have had a Roku since the first one that was a black sheet metal box that you could use as a step ladder, A chromecast 4k, and a Firestick.

And not because I work for Apple but my 5 year old Apple TV still blows them out of the water(the remote sucks donkey balls though).

I use the Chromecast for travel because it allows you to use captive networks(accept terms and conditions) and it just plugs into HDMI.  I do not need a power cable and an HDMI cable.

I do not like the Remote App for the Chromecast.
 
3 days ago  

stuff: Here is my experience.

Stuff built into your TV, etc.: Sucks, don't use it if you have an option not to

Chromecast: Cheap, works OK, no Amazon prime video (Google and Amazon were having a spat last time I tried to use these, don't know if they still are)

Amazon fire stick:  Cheap, works OK, no Youtube

Roku: Works great, bit more expensive

X-box/PlayStation: Generally works great (since they are overpowered they are snappy and full featured, support 4K/HDR/etc.). But, updates can be slow since the providers consider them in the same tier as the "built into TVs" versions. Sony occasionally forgets they have customers and shuts their whole network down for months.

I have not used Apple TV.


Conclusion: Use your XB/PS if you already have one or buy a Roku


I have a cheap Intel nuc with a wireless keyboard/trackpad thingy plugged into my smart tv. It's now the smartest of tvs.

Except the tv is 4k and the scaling is an issue and the fonts are tiny and maybe my eyes are getting worse and ugh getting old sucks.
 
3 days ago  

Mad_Radhu: SpectroBoy: stuff: Here is my experience.

Stuff built into your TV, etc.: Sucks, don't use it if you have an option not to

Chromecast: Cheap, works OK, no Amazon prime video (Google and Amazon were having a spat last time I tried to use these, don't know if they still are)

Amazon fire stick:  Cheap, works OK, no Youtube

Roku: Works great, bit more expensive

X-box/PlayStation: Generally works great (since they are overpowered they are snappy and full featured, support 4K/HDR/etc.). But, updates can be slow since the providers consider them in the same tier as the "built into TVs" versions. Sony occasionally forgets they have customers and shuts their whole network down for months.

I have not used Apple TV.


Conclusion: Use your XB/PS if you already have one or buy a Roku

Which Roku is best? (don't much care about cost)

Will my harmony remote work on the Roku? (from my cold dead hands....)

One thing you may want to consider since you have an LG OLED is that the Fire TV Stick 4K and Apple TV 4K support Dolby Vision, which is a better HDR format than the HDR+ that is supported by Roku.

Not sure about the FireTV, but on my Apple TV 4K there is a pretty good amount of Dolby Vision content available, so it could make it worth the extra cost. For example, all of the new theatrical releases on HBO Max have been in 4K Dolby Vision.


I have LG 4k TVs and they have great pics for the price, but LG uses a shiatty wifi module that breaks down and you either have to repair it yourself or come up with a kludge.  Like i have a ethernet dongle that grabs the wifi and pretends to be ethernet. IT works but it is extra wires and power supply and the configuration was a pain in the ass.

I like Web OS and actually on my bed room tv used the web apps.  Well, mainly Plex and Netflix.  But with the Wifi issue(I could fix it but it would involve me taking the tv off the wall).  So I came up with my other kludge.

Plus, it has an Imac connected to it anway and I have a hand held remote with a track pad that I can control from the bed...
 
3 days ago  

SpectroBoy: Which Roku is best? (don't much care about cost)

Will my harmony remote work on the Roku? (from my cold dead hands....)



I think to get full 4K/HDR you have to get the most expensive Roku; but that is still only like $100.  My IR only harmony works with my Roku and my XBox, but both are last gen.
 
3 days ago  

Mad_Radhu: One thing you may want to consider since you have an LG OLED is that the Fire TV Stick 4K and Apple TV 4K support Dolby Vision, which is a better HDR format than the HDR+ that is supported by Roku.

Not sure about the FireTV, but on my Apple TV 4K there is a pretty good amount of Dolby Vision content available, so it could make it worth the extra cost. For example, all of the new theatrical releases on HBO Max have been in 4K Dolby Vision.



My XBox one S supports both Dolby vision and HDR, but my older Roku does not. I had hoped the latest gen would.  I have not noticed much difference between the formats though.

Luckily my LG OLED has not patched itself and screwed up its black levels; but if you have one make sure to turn off automatic updates.
 
3 days ago  

Mad_Radhu: SpectroBoy: stuff: Here is my experience.

Stuff built into your TV, etc.: Sucks, don't use it if you have an option not to

Chromecast: Cheap, works OK, no Amazon prime video (Google and Amazon were having a spat last time I tried to use these, don't know if they still are)

Amazon fire stick:  Cheap, works OK, no Youtube

Roku: Works great, bit more expensive

X-box/PlayStation: Generally works great (since they are overpowered they are snappy and full featured, support 4K/HDR/etc.). But, updates can be slow since the providers consider them in the same tier as the "built into TVs" versions. Sony occasionally forgets they have customers and shuts their whole network down for months.

I have not used Apple TV.


Conclusion: Use your XB/PS if you already have one or buy a Roku

Which Roku is best? (don't much care about cost)

Will my harmony remote work on the Roku? (from my cold dead hands....)

One thing you may want to consider since you have an LG OLED is that the Fire TV Stick 4K and Apple TV 4K support Dolby Vision, which is a better HDR format than the HDR+ that is supported by Roku.

Not sure about the FireTV, but on my Apple TV 4K there is a pretty good amount of Dolby Vision content available, so it could make it worth the extra cost. For example, all of the new theatrical releases on HBO Max have been in 4K Dolby Vision.


Thanks.

I'll check out firestick if/when the time comes.

Dolby Vision is gorgeous on OLED
 
3 days ago  
Roku devices - all of them, in my experience - have a laggy system interface. I thought it might be the remotes, or something to do with Bluetooth, but I've had to deal with enough of them over time that I just think it's their user interface. There's a lot of clickclickclickclickclick - One thing finally happens but then it happens five more times. That kind of thing is infuriating to me.

Roku also doesn't directly support playback of local content. You need a Plex server or something if you have your own source for videos. fark that too.

As far as FireOS devices lacking Youtube, that's kind of been fixed, but there's also a better way to handle Youtube for anything that runs Android or FireOS can run Smart Youtube Next instead. Smart Youtube next is a Youtube client that doesn't have ads and allows users to choose which video stream they want to play instead of letting the app decide. No, it's not in the Play Store, since it's a client that ditches the ads, which is technically a no-no, but the source for the software is on Github.

I wouldn't want an Apple box because it's an Apple box, and for all the claims that it supports everything, sometimes they don't, as Apple has at different times been in spats with both Google and Amazon over different things. If I had to pick or recommend a box, I'd suggest an nVidia Shield TV or a Mi TV device as best of breed Android TV devices.

Also, I have an LG TV with WebOS, which in the long before times was PalmOS. If anyone is wondering so much stuff doesn't work on LG TVs, now you know. Smart functions on a TV are ALWAYS going to be an afterthought, and the TV will only have as much capacity as they can drop in cheap, and it's pretty common to find that a TV that isn't directly running a well known consumer OS (either Android or FireOS) is probably SOL after a couple years. I have a relatively new and very expensive Samsung TV at home that hasn't gotten an update for its Tizen OS in a couple years. Last time I looked, it couldn't authenticate on Netflix any more.

Another advantage to buying set top boxes is that it standardizes the navigation. Something I've noticed is that two TVs from the same brand in the same model year don't necessarily have the same interface for their smart features, and that's something that just needs to die.
 
3 days ago  

SpectroBoy: Driedsponge: You pay the same from Amazon as you do if you buy it from HBO directly, but the difference is Amazon gets their cut through their service.  This is HBO's way of pushing people to just pay them directly instead of the convenience of the amazon channel.

Now, if you pay your cable provider the $15/month charge for HBO, then you can use your cable provider credentials in the HBO Max app and get all the content directly.

This makes some sense. But I hate using my phone or tablet to control the tv. I like my remote which is snappy, controls the volume, etc. But at least now I know why they are trying to force me in to their shiatty app.

I just have no tollerance for subscribing to many small walled gardens. I like Netflix and Amazon because they provide broad variety. The only smaller walled garden I subscribe to is disney  for Mandalorian, Loki, etc.


It is, as you say, entirely too complicated.


I don't know how older / less technical people do it. I have been doing software for 30 years and it's a pain in MY ass.

I'm soooo glad to read this! I thought my confusion over this app/streaming/smart tv/roku/firestick world we live in was just due to being a 61-year-old fark.
 
3 days ago  
I like how most of this thread is a workaround for various tech problems (app, wifi connectivity).

Silicon Valley may be full of overpaid man-children, but the difference between a well-built app and, well, HBO Max is pretty stark. I canceled my HBO sub and will wait a few years until their app catches up, then binge all the stuff I care about. Not worth throwing money at them until they figure out the basics.
 
3 days ago  

FrancoFile: leeto2: Wait, a large mulit-national company can't keep tech talent?  Could that be because they want 40 years of experience for a college grad's salary?
Could it be because non-tech users have no-farking-clue how tech works...and most of them got lazy business degrees and are in top-tier management positions?
Could it be that maybe, just maybe, outsourcing wasn't such a good idea after all?


Naaawwww...


Don't forget that media companies are driven by the insane ego-heavy culture of Hollywood, with all the sucking up and ass-kissing and fake compliments and fawning over each other.  And engineers are fatally allergic to that kind of crap.

Silicon Valley has its own problems with ego, but ego in SV generally comes from continually demonstrating competence.  Nobody remembers or cares about the Warren Beattys of Silicon Valley.


Good thoughts on Hollywood, but Silicon Valley's fawning is due to money and hype, not competence.
 
3 days ago  

enry: Driedsponge: SpectroBoy: HBO max sucks for more than one reason.

I get HBO through Amazon Prime Video. It's very convenient using the Amazon app on my smart tv.
But some HBO Max content is only available through their shiatty app on my phone. (Which does not cost me any extra, it just adds nuisance. )

So instead of a nice tv remote and snappy interface I have to use my phone and control the playback with a delay like I am driving a rover on mars.

Also, it won't stream directly to my TV (like ALL of my other apps), only to the Chromecast.

Some morons at HBO way over complicated this crap.

You pay the same from Amazon as you do if you buy it from HBO directly, but the difference is Amazon gets their cut through their service.  This is HBO's way of pushing people to just pay them directly instead of the convenience of the amazon channel.

Now, if you pay your cable provider the $15/month charge for HBO, then you can use your cable provider credentials in the HBO Max app and get all the content directly.

It is, as you say, entirely too complicated.

As for the casting issue, if you're using AndroidTV, there are some apps that are incompatible with certain TV's.  If your TV can't get the app in the Play Store, it most likely won't accept a cast request, either.  I've got a Hisense TV that won't allow the Adult Swim app to be installed, so I can't cast to it either, but it works fine on the Sony TV.  That doesn't make it any less annoying, of course, but that seems to be the issue.

Using a Roku with Plex, Amazon, Netflix, and HBO Max gives me everything I want except live TV.


Add an aerial for "live" t.v.
 
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