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(Yahoo)   Houston man realizes fast food places upsell. Ric Romero is on the case   (yahoo.com) divider line
    More: Dumbass, English-language films, Question, Ask.com, Glen Tharp, Hamburger, local news source Click, Receipt, small option  
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3084 clicks; posted to Main » on 09 Jun 2021 at 6:30 AM (6 days ago)   |   Favorite    |   share:  Share on Twitter share via Email Share on Facebook



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6 days ago  
The word is upsell and every restaurant does it.
 
6 days ago  
This is why they keep replacing you guys with Californians.
 
6 days ago  
Would you like any dessert?
 
6 days ago  
As Click 2 reports, the difference between a small combo (small drink and small side) and a medium (medium drink and medium side) is 54 cents. But as Tharp explains, "It's the principle my stupidity about it."
 
6 days ago  
All of the fast food places I've been to list the different prices for small, medium, and large portions. They also have pictures.
 
6 days ago  
Upselling doesn't really bother me because I always specify the size when ordering.  What DOES bother me is when they're in such a damned hurry to ask "do you want cheese on that?!" that they're not paying attention and get the order wrong.
 
6 days ago  
"It all started when Glen Tharp went to order a delicious combo meal from a Houston Burger King"

Fark user imageView Full Size


You eat at Burger King because you need raw mats to craft a turd.  Not because the food is "delicious".
 
6 days ago  
Got BK for lunch yesterday, and upgraded to the large meal.  I've been tricked, deceived even! What low morals does this cruel world have?!

/I skipped breakfast!
//Was in a rush!
///Ok I just sound fat.
 
6 days ago  
If he's been offered small, medium or large then would he have complained that they did not offer the burger without cheese, it's only 25 cents less but it's the principle of the thing. Is it too much effort for them to read us the entire menu aloud?
 
6 days ago  
In my little world, the New York State rest stop in Angola, New York is the epitome of upsell for the food there. Such a cool rest stop though.
 
6 days ago  
My Dad, on his occasional custody visit, would take us to this steak dinner buffet line at the mall. I remember the chant clearly as it would fade into hearing range as we we approached the cashier:

"Fresh, hot delicious mushroom sauce? Fresh, hot delicious mushroom sauce?" -  ad infinitum.

It was memorizing. However, the add-on ladle of love was expensive (apparently) as dad absolutely refused to indulge us this steak-soaking addition to our meal. They even put it on the mashed potatoes...

/Fark you, dad. I make my own damn fresh, hot delicious sauce now and the kids love it! But we serve it on the side and call it 'soup'.

//not bitter
 
6 days ago  

Slayinit: "Fresh, hot delicious mushroom sauce? Fresh, hot delicious mushroom sauce?" -  ad infinitum.


Little known fact: This is what Donald Trump chants right before he busts a load in a hooker's face.
 
6 days ago  
This is why I only eat at Four Seasons restaurants. No upselling, but they do give me an attitude when I ask for ketchup packets for my beef bourguignon.
 
6 days ago  

Slayinit: My Dad, on his occasional custody visit, would take us to this steak dinner buffet line at the mall. I remember the chant clearly as it would fade into hearing range as we we approached the cashier:

"Fresh, hot delicious mushroom sauce? Fresh, hot delicious mushroom sauce?" -  ad infinitum.

It was memorizing. However, the add-on ladle of love was expensive (apparently) as dad absolutely refused to indulge us this steak-soaking addition to our meal. They even put it on the mashed potatoes...

/Fark you, dad. I make my own damn fresh, hot delicious sauce now and the kids love it! But we serve it on the side and call it 'soup'.

//not bitter


I used to bite my nails a lot when I was tiny.
My dad told me that if I quit biting my nails he'd buy me a pair of Air Jordans (this was in the late 80s maybe early 90s) and since I was in some respects a poor kid that would be great.  Most of my clothes came from hand me downs.

I was half a size too big for kids sizes so the price show up something like $20-$40 I can't remember.  He refused to pay the difference.

But at least I learned two awesome lessons that day.  I learned how to stop biting my nails, and I learned that adults are not to be trusted.
 
6 days ago  
I can't believe how whiny this guy is.
If he thinks HE had it bad, let me tell you what happened to me, and more than once!
I barely finished my order of two sandwiches (one burger-type and some chicken type), and of course a diet drink since I'm calorie conscious, yet this harpie on the speaker system had the AUDACITY to ask me if I wanted fries with that!!
Do you think if I WANTED fries I couldn't order fries?!
Or was she just fat-shaming me for ordering two sandwiches?!!
I swear, these people in fast food should look for other places to work.
Sheesh.
 
6 days ago  

omg bbq: Slayinit: My Dad, on his occasional custody visit, would take us to this steak dinner buffet line at the mall. I remember the chant clearly as it would fade into hearing range as we we approached the cashier:

"Fresh, hot delicious mushroom sauce? Fresh, hot delicious mushroom sauce?" -  ad infinitum.

It was memorizing. However, the add-on ladle of love was expensive (apparently) as dad absolutely refused to indulge us this steak-soaking addition to our meal. They even put it on the mashed potatoes...

/Fark you, dad. I make my own damn fresh, hot delicious sauce now and the kids love it! But we serve it on the side and call it 'soup'.

//not bitter

I used to bite my nails a lot when I was tiny.
My dad told me that if I quit biting my nails he'd buy me a pair of Air Jordans (this was in the late 80s maybe early 90s) and since I was in some respects a poor kid that would be great.  Most of my clothes came from hand me downs.

I was half a size too big for kids sizes so the price show up something like $20-$40 I can't remember.  He refused to pay the difference.

But at least I learned two awesome lessons that day.  I learned how to stop biting my nails, and I learned that adults are not to be trusted.


-the price *shot* up something like $20-$40.
 
6 days ago  

Ragin' Asian: All of the fast food places I've been to list the different prices for small, medium, and large portions. They also have pictures.


Yes, but when they ask size, they omit the small. It is a bit of trickery.
 
6 days ago  

Slayinit: My Dad, on his occasional custody visit, would take us to this steak dinner buffet line at the mall. I remember the chant clearly as it would fade into hearing range as we we approached the cashier:

"Fresh, hot delicious mushroom sauce? Fresh, hot delicious mushroom sauce?" -  ad infinitum.

It was memorizing. However, the add-on ladle of love was expensive (apparently) as dad absolutely refused to indulge us this steak-soaking addition to our meal. They even put it on the mashed potatoes...

/Fark you, dad. I make my own damn fresh, hot delicious sauce now and the kids love it! But we serve it on the side and call it 'soup'.

//not bitter


I was going to say, is you slather the mushroom sauce on a nicely marbled, well prepared steak, you're kind of a monster. Now you're kind of a hero.
 
6 days ago  

Ragin' Asian: Slayinit: My Dad, on his occasional custody visit, would take us to this steak dinner buffet line at the mall. I remember the chant clearly as it would fade into hearing range as we we approached the cashier:

"Fresh, hot delicious mushroom sauce? Fresh, hot delicious mushroom sauce?" -  ad infinitum.

It was memorizing. However, the add-on ladle of love was expensive (apparently) as dad absolutely refused to indulge us this steak-soaking addition to our meal. They even put it on the mashed potatoes...

/Fark you, dad. I make my own damn fresh, hot delicious sauce now and the kids love it! But we serve it on the side and call it 'soup'.

//not bitter

I was going to say, is you slather the mushroom sauce on a nicely marbled, well prepared steak, you're kind of a monster. Now you're kind of a hero.


I agree but he was at a steak dinner "buffet" so he could have been eating recycled Clydesdale.
 
hej
6 days ago  
I get really sick of the extended warranties they push at Wendy's.
 
6 days ago  
My only pet peeve along these lines are the sizes:  medium, large, extra-large.  no - that's small, med, and large.

I know there's a comedy / movie but about this but too lazy to go look.

[ sips extra-large Diet Coke ]
 
6 days ago  

cgremlin: cgremlin: Upselling doesn't really bother me because I always specify the size when ordering.  What DOES bother me is when they're in such a damned hurry to ask "do you want cheese on that?!" that they're not paying attention and get the order wrong.


Fast, good, cheap; you can only have two. You have picked fast and cheap.
 
6 days ago  

GalFisk: cgremlin: cgremlin: Upselling doesn't really bother me because I always specify the size when ordering.  What DOES bother me is when they're in such a damned hurry to ask "do you want cheese on that?!" that they're not paying attention and get the order wrong.

Fast, good, cheap; you can only have two. You have picked fast and cheap.


You've not had a good diner breakfast.
 
6 days ago  

omg bbq: Slayinit: My Dad, on his occasional custody visit, would take us to this steak dinner buffet line at the mall. I remember the chant clearly as it would fade into hearing range as we we approached the cashier:

"Fresh, hot delicious mushroom sauce? Fresh, hot delicious mushroom sauce?" -  ad infinitum.

It was memorizing. However, the add-on ladle of love was expensive (apparently) as dad absolutely refused to indulge us this steak-soaking addition to our meal. They even put it on the mashed potatoes...

/Fark you, dad. I make my own damn fresh, hot delicious sauce now and the kids love it! But we serve it on the side and call it 'soup'.

//not bitter

I used to bite my nails a lot when I was tiny.
My dad told me that if I quit biting my nails he'd buy me a pair of Air Jordans (this was in the late 80s maybe early 90s) and since I was in some respects a poor kid that would be great.  Most of my clothes came from hand me downs.

I was half a size too big for kids sizes so the price show up something like $20-$40 I can't remember.  He refused to pay the difference.

But at least I learned two awesome lessons that day.  I learned how to stop biting my nails, and I learned that adults are not to be trusted.


You can trust the adults driving vans with candy. Not only did I always have a big bag of candy, I was the first kid in the neighborhood to lose his virginity.
 
6 days ago  

Ragin' Asian: GalFisk: cgremlin: cgremlin: Upselling doesn't really bother me because I always specify the size when ordering.  What DOES bother me is when they're in such a damned hurry to ask "do you want cheese on that?!" that they're not paying attention and get the order wrong.

Fast, good, cheap; you can only have two. You have picked fast and cheap.

You've not had a good diner breakfast.


To expound, there are diners that serve a one armed bandit (one egg prepared how you like, sausage, bacon, or sometimes schwarma, toast, and a coffee) for six bucks.
 
6 days ago  
Hi, I'd like some fries.

Uh, do you want fries with that?

No thanks, just the fries.

\got nuttin
 
6 days ago  
And you know what they call a... a... a Quarter Pounder with Cheese in Paris?
 
6 days ago  

GalFisk: Fast, good, cheap; you can only have two. You have picked fast and cheap.


I'm under no illusions that a meal bought via a fast-food drive-through is going to be good.  I do, however, ask that it actually be what I ordered.
 
6 days ago  
If you must get fast food, just order a sandwich and drink water. You'll feel better.
 
6 days ago  
When I get my occasional fast food I NEVER order the upsale.....don't need it, don't want it either.......but I do order the burger & fries no drink.....I usually have a beer in my truck w/me anywhoz...so screw em on the drink or combos!
 
6 days ago  
I think the consensus is almost unanimous: People need to protect themselves against the tricks of business rather than business should not trick people.

Blame the victims.

Blood for the Blood God!
 
6 days ago  

PickleBarrel: I think the consensus is almost unanimous: People need to protect themselves against the tricks of business rather than business should not trick people.

Blame the victims.

Blood for the Blood God!


Bloat for the Food God!
 
6 days ago  

GalFisk: PickleBarrel: I think the consensus is almost unanimous: People need to protect themselves against the tricks of business rather than business should not trick people.

Blame the victims.

Blood for the Blood God!

Bloat for the Food God!


Trust me, Burger King is 100% Team Nurgle.
 
6 days ago  
The other day I went to BK to get the S.O. a Whopper and fry. No drink. I saw a new chicken sandwich was available so I ordered it. The worker was having a hard time with inputting the order apparently, couldn't fathom why I didn't want two meals, charged me for two meals anyway. But I got just the two sandwiches and fry.  It was a nightmare trying to explain to her that wasn't even what I wanted and requested a refund if she wasn't going to give me what she charge me for.

I've worked fast food before, it wasn't hard to ring up single menu items.
 
6 days ago  
Imagine if he put this much focus, effort and energy into say...feeding hungry children in his city. But no, let's complain about burgers.
 
6 days ago  
For only 25 cents less, you can get a super-small
Youtube UYYgUwLaWw8
 
6 days ago  
"They forced me to make a decision! WHAT DOES IT MEAN?!?!?!"
 
6 days ago  
Top upseller
Dude Where's My Car - "And Then"
Youtube CkdyU_eUm1U
 
6 days ago  
Meh. Most of the time, the menus at these restaurants are clear enough about upcharges to medium and large meals.

Around here, we have drive thrus that automatically upsize to medium in the hopes that the customer doesn't notice or is unwilling to fight for a price correction. The official line is that "most" customers don't want the small, but the medium instead (bulls***). I asked a worker at a Rally's drive thru once why they kept doing that (I specifically ordered the small and they charged me for a medium all the same) to which she replied "fark you" and slammed their window closed.
 
6 days ago  

Ragin' Asian: All of the fast food places I've been to list the different prices for small, medium, and large portions. They also have pictures.


Not always, sometimes some places make the medium the default for combos and won't let the customer order small.

Or with Wendy's, they'll have new/special menu items that come as single/double/triple.  Having never ordered the item before and thus having zero frame of reference or past knowledge of the item, I ask at the box for it and the worker immediately says "double or triple?".  I thought that meant the default was a double, not that the worker was upselling, so I ordered the default double.  At the payment window I discovered it cost a lot more than I anticipated, so I canceled and restarted the order as a single.
 
6 days ago  
I don't know if BK has an app (bc I don't eat there), but McDonald's does. Use it. It eliminates all the bullshiat and usually all the mistakes.
 
6 days ago  

Ragin' Asian: All of the fast food places I've been to list the different prices for small, medium, and large portions. They also have pictures.


It's not that though.  The menus for combos always list the price for a small option as the main displayed price to make the prices look as low as possible, and typically have small-print options for upsizes with "add $xx for medium" and such.  When you're at the drive-thru you might be too far away from the menu to see the fine print upsizes, and when they verbally restrict the options offered on a combo to only upsizes -- a psychological trick to make you assume those are the only options available -- that's only one step away from the nefarious "negative option billing" some services have scammed (and in some cases continue to scam) people with.  That's what he has an issue with.  In principle I agree with him, even though the difference in price is paltry; I'd wager good money that more people fall for that trick who would otherwise have chosen small if it had been offered to them verbally than not.
 
6 days ago  
I live in a neighborhood just north of downtown Houston called The Heights and theres a pretty popular italian place I like called Coltivare. During the pandemic they were open for carry out only. Now this place is fairly pricey for day to day dining, average $40 for entree/side/desert, but I eat out for every meal basically so its worth it. After you place an order they ask "How much do you want to tip? 12,18 or 20%?" to which I reply "Zero" because who exactly am I tipping and what for? First off ive gotta line up out back by the dumpster like a junkie and wait for someone to bring out my food in a plastic bag. And if you ask for extra napkins they look at you like you just fingered the babysitter. If they want to raise prices they should just grow a set and do it instead of trying to make the customers look like dicks.
 
6 days ago  
Heart disease is the leading cause of death in men each year. Men are more likely than women to die from most of these causes.
 
6 days ago  
I've been known to point out when a salesperson missed an opportunity to upsell.  It's their job. My job is to ask for exactly what I want and pay for that.
 
6 days ago  
motherjones.comView Full Size
 
6 days ago  

omg bbq: GalFisk: PickleBarrel: I think the consensus is almost unanimous: People need to protect themselves against the tricks of business rather than business should not trick people.

Blame the victims.

Blood for the Blood God!

Bloat for the Food God!

Trust me, Burger King is 100% Team Nurgle.


I've only 1 time in my life that I can recall getting any food over luke warm from tacobell, and that was the churros.

BK is around 50/50 on the heat, so at best, they are only half committing to Nurgle.
 
6 days ago  

Combustion: Imagine if he put this much focus, effort and energy into say...feeding hungry children in his city. But no, let's complain about burgers.


I believe that fending off death threats from crazy "I don't want no socializm" types takes more energy than shiatting on fast food for an hour's worth of typing.
 
6 days ago  
I thought "Medium" was the new "Small" in most fast food joints?
Seinfeld - Season 4 - Medium Coke
Youtube pAD5dz9-Qg8
 
6 days ago  

Insain2: When I get my occasional fast food I NEVER order the upsale.....don't need it, don't want it either.......but I do order the burger & fries no drink.....I usually have a beer in my truck w/me anywhoz...so screw em on the drink or combos!


Isn't the combo at most fast food places usually cheaper than the just the burgers and fries? It's been years since I calculated it so it might have changed.
 
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