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(Ars Technica)   Ric Romero now working for the California Public Utilities Commission, finds that AT&T spent jack sh*t on upkeep for their phone network   (arstechnica.com) divider line
    More: Obvious, Household income in the United States, AT&T, poor service quality, Frontier's California network, severe price increases, California Public Utilities Commission, California state government, service trouble reports  
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565 clicks; posted to STEM » on 23 Feb 2021 at 4:09 AM (5 days ago)   |   Favorite    |   share:  Share on Twitter share via Email Share on Facebook



23 Comments     (+0 »)
 
View Voting Results: Smartest and Funniest
 
5 days ago  
Ooooh! Do the Texas electrical grid next!
 
5 days ago  
If the fine for not maintaining the infrastructure they're supposed to maintain is less than the maintenance costs, they'll pay the fine and laugh their way to the bank while their infrastructure burns to the ground around us.

'Murica.
 
5 days ago  
My wife switched from AT&T to Verizon years ago when we vacationed in the Catskills and I had service but she didn't.
 
5 days ago  
On the plus side, AT&T isn't going to blow up or burn down a neighborhood due to lack of maintenance.

And, with that little ray of sunshine out of the way, fark AT&T!
 
5 days ago  

Monty_Zoncolan: Ooooh! Do the Texas electrical grid next!


There was a time in the 1980s when Texas had one of the best public utility commissions in the country.  They forced AT&T to do stuff like actually supply digital ISDN phone service at reasonable prices to most businesses in Texas.
 
5 days ago  
I'm gonna have overpriced Frontier branded FIOS or AT&T gigabit internet annnnny day now. They're totally doing upgrades in my area.
 
5 days ago  

make me some tea: My wife switched from AT&T to Verizon years ago when we vacationed in the Catskills and I had service but she didn't.


My wife did the same when we lived in a large city and I had service in the 30% of it that she didn't.
 
5 days ago  

King Something: If the fine for not maintaining the infrastructure they're supposed to maintain is less than the maintenance costs, they'll pay the fine and laugh their way to the bank while their infrastructure burns to the ground around us.

'Murica.


You're forgetting the part where they beg the government for millions of dollars in grants for building more infrastructure. Which they promptly bank and use to build nothing whatsoever.
 
5 days ago  
Fark AT&T.  Everything they touch turns to shiat.
 
5 days ago  
I've been flat out told by local LECs that they are purposely jacking prices and letting the old copper networks deteriorate to get customers to switch to VOIP.  They don't want to have to maintain parallel networks.  Which is great in urban areas - much less so out in rural areas where they haven't extended broadband.
 
5 days ago  
UCSB:

The very week AT&T announced no new DSL subscribers, our slow-but-steady service that had been rock-solid since ~2008, even through heavy heavy storms that brought cable down for weeks, started experiencing *daily* outages.

I tend to not be conspiracy-minded, but I find it hard to believe that's not a coincidence.
 
5 days ago  
Anyone that has Verizon copper service, at least here in the northeast, knows this isn't just an AT&T problem.

That's okay, just get FiOS, you say?  Sorry, not available at your location.

/Misses the days when "the phone company" actually cared about quality of service
/Once (decades ago) had them send people down manholes and up poles for 3 days to diagnose an occasional noise on my line and they worked on it until it was fixed.
 
5 days ago  

make me some tea: My wife switched from AT&T to Verizon years ago when we vacationed in the Catskills and I had service but she didn't.


I notice that a lot up here in MA. My co-workers with Verizon have issues with low cell reception. With AT&T, I still can make calls everywhere around here and can even grab some in "dead spots" for Verizon

And the less said about Sprint, the better
 
5 days ago  

elaw: Anyone that has Verizon copper service, at least here in the northeast, knows this isn't just an AT&T problem.

That's okay, just get FiOS, you say?  Sorry, not available at your location.

/Misses the days when "the phone company" actually cared about quality of service
/Once (decades ago) had them send people down manholes and up poles for 3 days to diagnose an occasional noise on my line and they worked on it until it was fixed.


That was their job. To fix things. Whether they were out fixing things or not, they were getting paid the same.

Thank God the world learned that contracting out that work can make it much cheaper....
 
5 days ago  

Spadababababababa Spadina Bus: King Something: If the fine for not maintaining the infrastructure they're supposed to maintain is less than the maintenance costs, they'll pay the fine and laugh their way to the bank while their infrastructure burns to the ground around us.

'Murica.

You're forgetting the part where they beg the government for millions of dollars in grants for building more infrastructure. Which they promptly bank and use to build nothing whatsoever.


That's the state highway departments..

They spent the fuel tax on bike lanes and office upgrades...
 
5 days ago  
Gotta love all the farkers in this thread talking about their cell service while commenting on an article about the copper wire POTS network.
 
5 days ago  

King Something: If the fine for not maintaining the infrastructure they're supposed to maintain is less than the maintenance costs, they'll pay the fine and laugh their way to the bank while their infrastructure burns to the ground around us.

'Murica.


There was a company who was dumping waste in the ocean until they were finally caught and told to stop or be fined. The fine was less than the cost of doing it correctly.  So any guesses on what they did?

But yeah, the free market without government oversight will take care of itself.
 
5 days ago  

make me some tea: My wife switched from AT&T to Verizon years ago when we vacationed in the Catskills and I had service but she didn't.


The farking article is talking about landlines only.  In fact, one of the accusations is that AT&T is taking money it charges for landlines and is using it to upgrade their cell phone network instead.
 
5 days ago  
This just in:
turns out capitalism is in fact an adversarial system, not a cooperative one.
 
5 days ago  
I spent 3 years contracting in the bowels of AT&T HQ in Dallas. during that time every quarter was wave after wave of "surplusing" long time employees. a large chunk seemed to be anyone who was older with any long history of employment within AT&T, but mostly it seemed to be gutting people that maintain copper (meaning traditional phone lines not cel service)
 
4 days ago  

OdradekRex: I've been flat out told by local LECs that they are purposely jacking prices and letting the old copper networks deteriorate to get customers to switch to VOIP.  They don't want to have to maintain parallel networks.  Which is great in urban areas - much less so out in rural areas where they haven't extended broadband.


This is true.  Copper phone line service was much more expensive in my office than VOIP.  It's aged tech.
 
4 days ago  
AT&T is the poster child for why regulations are needed. Like a character in a Flannery O'Connor novel AT&T cannot behave decently unless held at gunpoint.

In the 80's, I owned no car and had no phone. I walked to the local AT&T location. It was about a one hour walk from my home. There were a few people there paying their bills or buying phone books. I signed up for phone service and picked out a phone, walked home, and plugged it in. I believe that I then crossed the hall and used my neighbors phone to call AT&T to tell them "It's plugged in. Turn on service."

The first bill that I received AT&T had charged me a hefty installation fee. I called customer service to no avail. So, I unplugged the phone and walked the hour to the local AT&T location. I was ticked off and chewed the customer service rep out in front of God and all the waiting customers. I banged the phone down on the counter, demanded a refund for the phone and the installation charges, and told the rep to cancel my phone service. Instead, the rep credited back the installation fee and urged me to keep the phone for one more month before I made up my mind about canceling service.

It was outrageous that AT&T tried to get away with charging people who installed their own phones an installation fee. When I was older, I often wondered if that customer service representative was fired for giving me that credit.
 
4 days ago  

scanman61: Gotta love all the farkers in this thread talking about their cell service while commenting on an article about the copper wire POTS network.


Yeah this is about the fiber and home internet service, not wireless.  That being said, we ditched our AT&T landlines a long time ago but still get their internet.  Too bad this article did not talk about the wireless service because when we get hit with the power shut downs we lose all service and are totally blind to the world.
 
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