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(Reuters)   Italy's consumer association sues Apple for planned iPhone obsolescence. Apple replied "it had never done anything to intentionally shorten the life of any Apple product, or degrade the user experience to drive customer upgrades" without laughing   (reuters.com) divider line
    More: Followup, European Union, Italian consumer association Altroconsumo, Apple Inc., Italy, Spain, Euro, European consumer association Euroconsumers, statement Altroconsumo  
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190 clicks; posted to Business » on 25 Jan 2021 at 12:16 PM (5 weeks ago)   |   Favorite    |   share:  Share on Twitter share via Email Share on Facebook



9 Comments     (+0 »)
 
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2021-01-25 12:25:11 PM  
I know we aren't supposed to like Apple here, but my experience has been that the apple hardware lasts at least as long - and often longer - than their competitors

My laptop is a 2012 model. It's still great. My iPad is an iPad 2. My wife has a first generation iPad Air. Both fine. They don't have the full slew of new features, but the ones they had when they came out are still there and still work as well as ever. And there were years of improvement before they were dropped from the develop cycles. Yet I still get security patches so they were never fully retired.

My iPhone 5 was fantastic until I finally chose to replace it with an 11.

That's not bad
 
2021-01-25 12:37:51 PM  
Yeah aren't they plastered on YouTube stating the opposite?

That was a bold strategy Cotton...
 
2021-01-25 12:49:03 PM  
I thought Apple already admited to the battery life thing?
 
2021-01-25 1:02:38 PM  

morg: I thought Apple already admited to the battery life thing?


The "battery thing" was this:  when the battery got old and weak, they would slow down the phone to save battery life, and so that it wouldn't just shut off suddenly in the middle of something. iHaters turned this into "Apple is slowing down phones to force people to upgrade".

Out here in reality, my iPhone SE from 2016 (new battery in 2018) still gets updates, still runs fast, and still runs the latest version of iOS. Logically, if Apple wanted to make me upgrade to a newer phone, my phone would not be doing any of that.
 
2021-01-25 1:06:43 PM  
My gripe is that some apps stop working after updating the operating system if the developer doesn't make an updated version.
 
2021-01-25 1:15:33 PM  
I'm an Android and Windows guy through and through. I've never seen an Android device maintained, supported, and usable as long as a modern Apple device.

This is stupid.
 
2021-01-25 5:49:27 PM  

bingethinker: morg: I thought Apple already admited to the battery life thing?

The "battery thing" was this:  when the battery got old and weak, they would slow down the phone to save battery life, and so that it wouldn't just shut off suddenly in the middle of something. iHaters turned this into "Apple is slowing down phones to force people to upgrade".

Out here in reality, my iPhone SE from 2016 (new battery in 2018) still gets updates, still runs fast, and still runs the latest version of iOS. Logically, if Apple wanted to make me upgrade to a newer phone, my phone would not be doing any of that.


They slowed down people's older phones without telling them they were doing it.  there is nothing above board about that.
 
2021-01-25 6:16:06 PM  

caljar: bingethinker: morg: I thought Apple already admited to the battery life thing?

The "battery thing" was this:  when the battery got old and weak, they would slow down the phone to save battery life, and so that it wouldn't just shut off suddenly in the middle of something. iHaters turned this into "Apple is slowing down phones to force people to upgrade".

Out here in reality, my iPhone SE from 2016 (new battery in 2018) still gets updates, still runs fast, and still runs the latest version of iOS. Logically, if Apple wanted to make me upgrade to a newer phone, my phone would not be doing any of that.

They slowed down people's older phones without telling them they were doing it.  there is nothing above board about that.


It was a bad idea to implement the feature without making it obvious and toggleable, but it was hardly underhanded given the end-goal. If Apple really wanted to drive people to upgrade by slowing down older models there are more effective, more easily hidden ways to do so.

I'd love it if my other consumer electronics received the same after-purchase support that Apple's do (e.g., my perfectly good Pixel 2 no longer gets even security-related OS updates because *shrug*).
 
2021-01-25 9:30:44 PM  
My previous MBP lasted 11 years. (and still works, if I replace the failed non-Apple SSD in it)

bingethinker
Out here in reality, my iPhone SE from 2016 (new battery in 2018) still gets updates, still runs fast, and still runs the latest version of iOS. Logically, if Apple wanted to make me upgrade to a newer phone, my phone would not be doing any of that.

What did you do to that poor battery? My SE (bought in 2017) still has the original battery and lasts all day.
 
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