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(CNBC)   Salesforce picks up the Slack   (cnbc.com) divider line
    More: Interesting, Stock market, London Stock Exchange, Revenue, Slack's shares, Marc Benioff, Stock, Software development, Fiscal year  
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2217 clicks; posted to Main » and Business » on 01 Dec 2020 at 6:25 PM (12 weeks ago)   |   Favorite    |   share:  Share on Twitter share via Email Share on Facebook



Voting Results (Smartest)
View Voting Results: Smartest and Funniest

 
2020-12-01 6:40:03 PM  
21 votes:

Gubbo: 27 billion for....what exactly is slack. I always assume it's like a glorified instant messenger platform?


27 billion for a platform with logs that contain admin credentials and vital trade secrets for thousands of companies.

/ or, yes, literally ICQ or IRC with slightly easier gif posting and 500x the memory footprint.
 
2020-12-01 5:57:29 PM  
20 votes:
27 billion for....what exactly is slack. I always assume it's like a glorified instant messenger platform?
 
2020-12-01 6:53:11 PM  
16 votes:
i.ebayimg.comView Full Size
 
2020-12-01 5:39:17 PM  
10 votes:
Maybe they can hire some developers
 
2020-12-01 8:17:57 PM  
9 votes:

studebaker hoch: What does Slack have that we didn't already have with FB and Gmail?


Fark user imageView Full Size
 
2020-12-01 6:45:50 PM  
9 votes:
My company uses SalesForce.  I've seen many such platforms.  This is supposed to be the cream of the crop?

I think I speak for most people that use it when I say, it's a pile of shiat.  A huge, confusing, inconsistent, unreliable, buggy, difficult to use, pile of shiat.

It's like they had 1000 developers all working on different parts of the thing, never communicated with each other, then just slapped all the modules together and said, "perfect!"
 
2020-12-01 6:20:28 PM  
8 votes:

Gubbo: 27 billion for....what exactly is slack. I always assume it's like a glorified instant messenger platform?


They paid $15 billion for crappier online Excel.....I mean Tableau.

Not exactly sure what they are aiming for here.
 
2020-12-01 6:50:45 PM  
7 votes:

Gubbo: 27 billion for....what exactly is slack. I always assume it's like a glorified instant messenger platform?


IRC for modern times, effectively.
 
2020-12-01 6:36:29 PM  
7 votes:
I've learned not to question too much the acquisitions that Salesforce has done. In the early days when they were buying things, I thought they were just being immature with their vision, being too grand. But they've turned most of them into integral pieces of their platform. They seem to be able to integrate a higher percentage of acquisitions than their competitors.

I can't envision a 27b investment getting them even that back, but, I've doubted them in the past and they are a hell of a competitor.
 
2020-12-01 6:24:11 PM  
6 votes:

DoBeDoBeDo: Gubbo: 27 billion for....what exactly is slack. I always assume it's like a glorified instant messenger platform?

They paid $15 billion for crappier online Excel.....I mean Tableau.

Not exactly sure what they are aiming for here.


Normally when I see these kinds of numbers and companies I assume that the Japanese money laundering powerhouse of SoftBank is involved

/I can think of no other reason for the things SoftBank does
 
2020-12-01 7:39:07 PM  
5 votes:
*shudder* Salesforce.

As someone who was a CRM Admin and also processed data from clients out of Salesforce, I've come to loathe that company.
 
2020-12-01 7:23:37 PM  
5 votes:
th.bing.comView Full Size

slack is something
you just can't buy
 
2020-12-01 6:51:16 PM  
5 votes:

durbnpoisn: My company uses SalesForce.  I've seen many such platforms.  This is supposed to be the cream of the crop?

I think I speak for most people that use it when I say, it's a pile of shiat.  A huge, confusing, inconsistent, unreliable, buggy, difficult to use, pile of shiat.

It's like they had 1000 developers all working on different parts of the thing, never communicated with each other, then just slapped all the modules together and said, "perfect!"


All their developer-wrangling stuff makes way more sense when you consider it as being 100% designed for middle managers and PMs, with zero regard for how useful or usable it is for people actually making things, even though they are like 95% of the users.
 
2020-12-01 6:45:41 PM  
5 votes:
Salesforce was so bad/bloated (in my very limited experience).  Then again, could be the company that I worked for and their implementation of it.
 
2020-12-01 6:44:48 PM  
5 votes:

studebaker hoch: What does Slack have that we didn't already have with FB and Gmail?


The notification settings are easier to configure to something sane than email clients are, despite complaints about them being terrible. They're much better than email, especially in the hands of a non-nerd. And the UI is far less generally-shiat than Facebook, though still not great.
 
2020-12-01 7:02:02 PM  
4 votes:

Fara Clark: BFD


Its a BFD to me! I bought a chunk of Slack back in April or May and its been bleeding all year! Now I'm up 40% in 7 months.
 
2020-12-01 6:58:12 PM  
4 votes:

fallingcow: durbnpoisn: My company uses SalesForce.  I've seen many such platforms.  This is supposed to be the cream of the crop?

I think I speak for most people that use it when I say, it's a pile of shiat.  A huge, confusing, inconsistent, unreliable, buggy, difficult to use, pile of shiat.

It's like they had 1000 developers all working on different parts of the thing, never communicated with each other, then just slapped all the modules together and said, "perfect!"

All their developer-wrangling stuff makes way more sense when you consider it as being 100% designed for middle managers and PMs, with zero regard for how useful or usable it is for people actually making things, even though they are like 95% of the users.


Yep. The developers aren't the ones buying it though, it is the PM's and middle managers with the purse strings, so it is they who is the target market for the sale.
 
2020-12-01 7:19:19 PM  
3 votes:
Now both of them can stop biatching about Microsoft and Google
 
2020-12-01 7:00:15 PM  
3 votes:

durbnpoisn: My company uses SalesForce.  I've seen many such platforms.  This is supposed to be the cream of the crop?

I think I speak for most people that use it when I say, it's a pile of shiat.  A huge, confusing, inconsistent, unreliable, buggy, difficult to use, pile of shiat.

It's like they had 1000 developers all working on different parts of the thing, never communicated with each other, then just slapped all the modules together and said, "perfect!"


I've never used a vanilla salesforce instance before. It's always some cobbled together frankenstein monster of 3rd party plug-ins, homemade API calls, etc.

I don't love Salesforce, but I've used a lot worse.
 
2020-12-01 6:49:38 PM  
3 votes:
Fark user imageView Full Size
 
2020-12-01 8:48:33 PM  
2 votes:

SteelBoots: Slack seems a tad bloated.


How's it compare to the bloated warthog called Teams?
 
2020-12-01 8:39:41 PM  
2 votes:

trialpha: This is consistent with almost all enterprise grade software.

Hell, the more expensive it is, the shiattier it is.


I have a rough rule with software: if the company doesn't put a price tag on it, it's garbage. And that doesn't matter how much it is. Could be £5K or more, could be £100/user/month. And it's fine to say "volume licensing deals available call us". But what matters is that you can buy it off the shelf. No salesmen have to call, no consultants come in.

Because if it has a price tag, it also means small companies, companies too small to warrant a sales guy will buy it. And those companies generally consult between management and the people who use it every day. If it's garbage software, it never gets in. In a huge place, senior management are targeted. No-one asks the little people to check over a piece of software.

I've used a load of different bug/work management systems, and the corporate ones with big names on like HP are utter farking garbage compared to tools like Jira and Fogbugz where the price/month is upfront.
 
2020-12-01 8:17:02 PM  
2 votes:

Gubbo: 27 billion for....what exactly is slack. I always assume it's like a glorified instant messenger platform?


Pretty much. It does have some nice integration/API type features. Like if you're running a build on a server and it fails, you can get it to notify you via Slack.

But it's a dumb farking business, especially since Teams came along. If you tell corporate IT that they can get Teams for Free AND it's from Microsoft and completely integrates with O365 Enterprise and Exchange server, and does more than Slack, Slack is toast. Corporates are heavily about Microsoft stuff. It's a no-brainer to bolt on the Microsoft tool that is also free and integrates with the corporate directory.
 
2020-12-01 7:55:52 PM  
2 votes:

durbnpoisn: My company uses SalesForce.  I've seen many such platforms.  This is supposed to be the cream of the crop?

I think I speak for most people that use it when I say, it's a pile of shiat.  A huge, confusing, inconsistent, unreliable, buggy, difficult to use, pile of shiat.

It's like they had 1000 developers all working on different parts of the thing, never communicated with each other, then just slapped all the modules together and said, "perfect!"


This is consistent with almost all enterprise grade software.

Hell, the more expensive it is, the shiattier it is.
 
2020-12-01 7:50:04 PM  
2 votes:
Oh and the ones where it comes off as rudimentary is usually because they have 3 or 4 other platforms that are competing with it in its space. "Yeah, we do teams, but we also expect our folks to monitor these slack channels, and we use pagerduty for broadcasts, and then we have a homegrown thing that manages....."

So everyone half asses it on all platforms, biatches about all of them because they aren't using it right, and none can displace the others and shine.
 
2020-12-01 7:23:45 PM  
2 votes:

Fark_Guy_Rob: Slack is a lot more like a modern IRC alternative.

I like it, but I can't fathom why companies pay money for it.


My company has Skype for corporate communication, although we're going to Microsoft Teams soon.

My office, though, uses RocketChat, because for 30 users, a small VM is powerful enough to host chat and memes, and sometimes it's nice to communicate outside the grasp of Big Corporate. And if the boss says I need to delete the database, then sudo rm -rf and it's gone.
 
2020-12-01 6:30:32 PM  
2 votes:

Gubbo: DoBeDoBeDo: Gubbo: 27 billion for....what exactly is slack. I always assume it's like a glorified instant messenger platform?

They paid $15 billion for crappier online Excel.....I mean Tableau.

Not exactly sure what they are aiming for here.

Normally when I see these kinds of numbers and companies I assume that the Japanese money laundering powerhouse of SoftBank is involved

/I can think of no other reason for the things SoftBank does


Ehh could just be for licensing revenue.  Just keep them as separate companies doing their thing, though a Slack integration in SFDC would be nice as Chatter is "meh" at best.  But the companies they are picking up seem to have healthy revenue streams.
 
2020-12-02 11:23:24 AM  
1 vote:

Mikey1969: studebaker hoch: What does Slack have that we didn't already have with FB and Gmail?

FB? Why would a company use FB for employee communications? AT my previous job, I got maybe one legit email a week. All of my interaction with users was either thru Slack or Zoom. Not only that, there are dozens, if not hundreds, of bots and integrations that can be used. People were able to submit IT tickets in Slack, we had an AI bot that could take a question, search the wiki space, and provide an answer. Slack is quicker than email, and a lot easier to track conversations in.

dj_bigbird: Slack is cool, but with so many companies going to Office 365, Teams integration with Cisco Jabber, Slack will quickly become an also-ran. Sure, Slack has some nice integration with Jira and other tools, but that's easily replicated in Teams.

Sorry, Teams is the 'also ran', trailing Slack by a year or two, at least. I used both side by side when Teams was first rolling out, and it was also my first experience with Slack. Slack is the better platform.


Teams is terrible and Slack is way the fark better, but being better isn't how you make enterprise sales.

Closer Salesforce integration and (especially) bundling might give Slack a long-term fighting chance for markets other than startups. Teams was gonna be a serious problem for them. Every company of any size subscribes to O365, so has Teams, but they also all use Salesforce. The only problem is that O365 is usually available to and used by most or all of the company, while Salesforce tools typically are not. This may actually be a play to push out tools that don't cost a farkton per seat and are useful for more than one or two departments (unlike most Salesforce stuff) to a broader set of enterprise users, using Slack as the camel's nose.
 
2020-12-02 11:17:54 AM  
1 vote:

Gubbo: fallingcow: trerro: Gubbo: 27 billion for....what exactly is slack. I always assume it's like a glorified instant messenger platform?

It's a shiatty version of Discord with a bunch of corporate PR attached to it.

Weird. We've been using Discord for pen-and-paper RPGs during These Our Times of COVID, and I'd have called Discord the shiatty version of Discord.

People keep telling me that discord is great. But I'll be damned if I know how to find anything on it.


Every time I want to change my display name for a session I have to click like all five different settings buttons that are on the screen at a given time, before I find the one that has that in it.
 
2020-12-02 7:03:46 AM  
1 vote:

ox45tallboy: durbnpoisn: My company uses SalesForce.  I've seen many such platforms.  This is supposed to be the cream of the crop?

I think I speak for most people that use it when I say, it's a pile of shiat.  A huge, confusing, inconsistent, unreliable, buggy, difficult to use, pile of shiat.

It's like they had 1000 developers all working on different parts of the thing, never communicated with each other, then just slapped all the modules together and said, "perfect!"

I'm not disagreeing with you, but compare that to Slack's interface. It's much cleaner and intuitive. Perhaps this kind of design is what Salesforce is looking to integrate into their platform?


I don't even know what Slack is.  But from reading this thread, it sounds like it's essentially a chat/IM app.  Something that SF currently lacks.  Such to the extent that my company uses Teams for all that sort of thing.

So it would be an improvement/addition to SF's functionality, not a replacement.
 
2020-12-02 2:52:15 AM  
1 vote:

SteelBoots: A company I know looked at implementing Slack but decided to go open source and use RocketChat (which met their needs).  They've got decent tech people though.  Slack seems a tad bloated.


Get ready for it to become even more bloated. Salesforce's target audience is sales and marketing people, and they aren't used to typing / commands to do something, they need to see buttons. Pretty, shiny buttons.
 
2020-12-01 11:10:16 PM  
1 vote:

cfreak: smd31: Salesforce was so bad/bloated (in my very limited experience).  Then again, could be the company that I worked for and their implementation of it.

All the cloud CRM/ERP systems are good at one thing: siphoning money from the company bottom line. Everyone's implementation is bad because if it was good, there would be no reason to give them more money.

We use NetSuite ... god I hate it so much. We're about to drop another $80k a year on it because the VP complains that it's "slow". Never-mind  all the crappy, consultant-written code my predecessors saddled it with.


I had never heard of NetSuite, and so I tried to look it up.  All I could find were pages that tried to get my email address so they could send salespeople after me.  I can't even find a reasonable description of what it does other than "NetSuite software is an online service that enables companies to manage all key business processes in a single system" which even I know is a giant screaming red flag of corporate parasites.

Companies like this do what they do, badly, because their clients do not understand what they do and that means they never have to get better at it.

shiat, look at something like Jenkins.  It is free.  It is also farking awful, but everyone uses it because it's free, so they have no competition and therefore no reason to stop sucking.

/I swear to god when I die I will probably have a web page open with a google search for 'Why can't Jenkins do X without farking it up'
 
2020-12-01 10:45:20 PM  
1 vote:
external-content.duckduckgo.comView Full Size


*sigh* CEO Stuart Butterfield's Glitch in-game avatar snapped while dozing off before the game was shut down

Flickr was a result of Stuart Butterfield's first game failing and a pivot to using its database for pictures, it was called Game Neverending

Slack was a result of Stuart Butterfield's second game failing and a pivot to using its messaging system, it was called Glitch. My kids and I got into it as it was an MMO that was accessible and nonviolent, even though kids below the age of 14 weren't supposed to be allowed to play. Think of it as an adult drugged out version of Club Penguin, with psychedelic drugs and brew your own alcohol. There's a project to bring Glitch back, but it's hardly complete and not the same without the community.

The joke was that Butterfield should try a third game once he's done with Slack, maybe it will stick this time. He's certainly got the money now.
 
2020-12-01 8:05:57 PM  
1 vote:

Gonz: we're going to Microsoft Teams soon.


Ugh.  Corporate likes Teams.  They tried to run a 200-participant video meeting over Teams a few months ago, and the video and audio quality were both total poop festivals.  Subsequent meetings have been done over Zoom, with much better results.

When Slack became a thing a lot of people used at my orkplace, a weird thing happened:  People started treating the Slack "channels" as things that would always be around, and would always be searchable.  This is antithetical to how any SaaS company operates.  For a few weeks, corporate tried to get everyone off Slack and using Teams instead.  They failed.  The user interface in Teams is worse, Teams didn't have that several years worth of stored knowledge, and they ultimately decided it was worth it to reactivate Slack for a bunch of users.

I've been copy-pasting anything important anyone posts in Slack to a set of text files in my ~/dev/slack-archives/ for the last few years, but not everyone knows how to do that or can think that far ahead.  Today's users do not seem to understand the differences among "your local hard disk", "the cloud", "amazon glacier", "your phone", and "a removable USB2 disk".  I think this is deliberate obfuscation by marketing bozos.  ICBW.  YMMV.
 
2020-12-01 8:03:48 PM  
1 vote:

Magnanimous_J: durbnpoisn: My company uses SalesForce.  I've seen many such platforms.  This is supposed to be the cream of the crop?

I think I speak for most people that use it when I say, it's a pile of shiat.  A huge, confusing, inconsistent, unreliable, buggy, difficult to use, pile of shiat.

It's like they had 1000 developers all working on different parts of the thing, never communicated with each other, then just slapped all the modules together and said, "perfect!"

I've never used a vanilla salesforce instance before. It's always some cobbled together frankenstein monster of 3rd party plug-ins, homemade API calls, etc.

I don't love Salesforce, but I've used a lot worse.


That's what we've got.  Frankenstein's monster.
Speaking as an analyst who needs to pull reports from it, the best I can say is that I've found ways to make it functional.  But it is torture having to build anything new.
 
2020-12-01 7:47:47 PM  
1 vote:

Gubbo: 27 billion for....what exactly is slack. I always assume it's like a glorified instant messenger platform?


Its like everything else, and probably countless products alphabet and the likes rolled out, blew people's mind, but nobody used them right.

I've seen organizations use it to tremendous benefit. I've seen some use it where it basically comes off as a somewhat rudimentary version of AIM.

Its all about how you do it. Same thing with Teams, Discord, etc.

Notes in its hayday was a hell of a product and probably best in class and ahead of its time in many respects compared to the competition. Problem was nobody used it to its potential, and that is why we are all on exchange and gmail today.
 
2020-12-01 7:34:39 PM  
1 vote:

Fark_Guy_Rob: studebaker hoch: What does Slack have that we didn't already have with FB and Gmail?

Slack is a lot more like a modern IRC alternative.

I like it, but I can't fathom why companies pay money for it.


Because IRC is really damn useful, but everybody wants somebody else to run the server.
 
2020-12-01 6:56:25 PM  
1 vote:

durbnpoisn: My company uses SalesForce.  I've seen many such platforms.  This is supposed to be the cream of the crop?

I think I speak for most people that use it when I say, it's a pile of shiat.  A huge, confusing, inconsistent, unreliable, buggy, difficult to use, pile of shiat.

It's like they had 1000 developers all working on different parts of the thing, never communicated with each other, then just slapped all the modules together and said, "perfect!"


That's middleware for you.

I haven't used it or it's competitors myself, but from what I understand, these thigns exist to make oil and water mix; when done right, the results can be fantastic - but when done wrong, it just makes a mess.
 
2020-12-01 6:53:26 PM  
1 vote:

studebaker hoch: What does Slack have that we didn't already have with FB and Gmail?


Slack is a lot more like a modern IRC alternative.

I like it, but I can't fathom why companies pay money for it.
 
2020-12-01 6:37:42 PM  
1 vote:
What does Slack have that we didn't already have with FB and Gmail?
 
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