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(Reuters)   People are buying cars - online. Because there's few things in life more scary than a car salesman that's actually infectious   (reuters.com) divider line
    More: Followup, Automobile, Automotive industry, Chief executive officer, online car sellers, U.S. automaker Ford Motor Co, rival Carvana, auto sales, DES MOINES  
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266 clicks; posted to Business » on 03 Aug 2020 at 9:54 AM (7 weeks ago)   |   Favorite    |   share:  Share on Twitter share via Email Share on Facebook



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TWX [TotalFark]
2020-08-03 8:50:58 AM  
Last two cars we bought online-ish.  E-mails to the dealerships, negotiating with the Internet sales rep, basically, "give us your best price on $STOCKNUMBER" and then we drove to the dealership, signed papers, and came home with the vehicles.

We don't trade-in though, and we arrange our own financing in advance.
 
2020-08-03 9:17:47 AM  

TWX: Last two cars we bought online-ish.  E-mails to the dealerships, negotiating with the Internet sales rep, basically, "give us your best price on $STOCKNUMBER" and then we drove to the dealership, signed papers, and came home with the vehicles.

We don't trade-in though, and we arrange our own financing in advance.


We always arrange our own financing in advance as well.  But they still make us go through the finance manager who does the hard sell on ...."you don't want to borrow from your credit union because they'll screw you.  use our financing instead!".
 
2020-08-03 9:28:11 AM  
Just don't let them bite you and turn you into one of them.
 
2020-08-03 9:29:24 AM  

BizarreMan: TWX: Last two cars we bought online-ish.  E-mails to the dealerships, negotiating with the Internet sales rep, basically, "give us your best price on $STOCKNUMBER" and then we drove to the dealership, signed papers, and came home with the vehicles.

We don't trade-in though, and we arrange our own financing in advance.

We always arrange our own financing in advance as well.  But they still make us go through the finance manager who does the hard sell on ...."you don't want to borrow from your credit union because they'll screw you.  use our financing instead!".


On my last car, they actually beat what my CU was offering.  Which was surprising.  But yes, I did secure the CU's in advance.  I wanted ammunition if I had to deal.
 
2020-08-03 9:56:59 AM  
I always find my car online first, even if I need to see it before purchase.  There is zero sense in letting some goombah from an auto dealership tell you why you want to buy the crap he needs to unload.
 
2020-08-03 9:57:07 AM  
car salesmen are infectious, but not in a way that you can catch at a dealership
 
2020-08-03 10:13:05 AM  

Diogenes: BizarreMan: TWX: Last two cars we bought online-ish.  E-mails to the dealerships, negotiating with the Internet sales rep, basically, "give us your best price on $STOCKNUMBER" and then we drove to the dealership, signed papers, and came home with the vehicles.

We don't trade-in though, and we arrange our own financing in advance.

We always arrange our own financing in advance as well.  But they still make us go through the finance manager who does the hard sell on ...."you don't want to borrow from your credit union because they'll screw you.  use our financing instead!".

On my last car, they actually beat what my CU was offering.  Which was surprising.  But yes, I did secure the CU's in advance.  I wanted ammunition if I had to deal.


I'm not past using the dealer financing if there is a deal. I saved about 1500 on my last car by financing the minimum allowed (I think it was 15000) and then paying it off in the minimum allowed time (4 months of payments then pay off). There can't be a pay off penalty for that to work though but there is often a deal if you use their financing; they aren't counting on you paying it off early.
 
2020-08-03 10:14:41 AM  

Diogenes: BizarreMan: TWX: Last two cars we bought online-ish.  E-mails to the dealerships, negotiating with the Internet sales rep, basically, "give us your best price on $STOCKNUMBER" and then we drove to the dealership, signed papers, and came home with the vehicles.

We don't trade-in though, and we arrange our own financing in advance.

We always arrange our own financing in advance as well.  But they still make us go through the finance manager who does the hard sell on ...."you don't want to borrow from your credit union because they'll screw you.  use our financing instead!".

On my last car, they actually beat what my CU was offering.  Which was surprising.  But yes, I did secure the CU's in advance.  I wanted ammunition if I had to deal.


Dealerships have some impressive deals behind the scenes to get people financed and into vehicles--after all, they can't sell the car unless the buyer can secure financing in many cases. If you go in with an existing offer, it's very likely they can beat it. In my last car purchase, I walked in ready to pay cash and they offered me 0% interest, which I was happy to oblige.
 
2020-08-03 10:18:25 AM  
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TWX [TotalFark]
2020-08-03 10:23:05 AM  

roostercube: Diogenes: BizarreMan: TWX: Last two cars we bought online-ish.  E-mails to the dealerships, negotiating with the Internet sales rep, basically, "give us your best price on $STOCKNUMBER" and then we drove to the dealership, signed papers, and came home with the vehicles.

We don't trade-in though, and we arrange our own financing in advance.

We always arrange our own financing in advance as well.  But they still make us go through the finance manager who does the hard sell on ...."you don't want to borrow from your credit union because they'll screw you.  use our financing instead!".

On my last car, they actually beat what my CU was offering.  Which was surprising.  But yes, I did secure the CU's in advance.  I wanted ammunition if I had to deal.

Dealerships have some impressive deals behind the scenes to get people financed and into vehicles--after all, they can't sell the car unless the buyer can secure financing in many cases. If you go in with an existing offer, it's very likely they can beat it. In my last car purchase, I walked in ready to pay cash and they offered me 0% interest, which I was happy to oblige.


What's really pathetic is when they literally can't find the financing for a buyer, at any price.

I've seen that before.  The buyer ran a courier business and managed to put 6000 miles on the car before the dealership finally insisted on having it back.  And it sounds like they were left with a car that they had to sell as a used car because the mileage was too high to sell as new even with the lack of initially issued title.

The buyer was a slimeball though.  I was acquainted with him and his wife through an auto enthusiast club.  They ultimately scammed the club out of money when he managed to get elected club treasurer, at an officer's meeting the bank statements were reviewed and money was constantly being withdrawn and deposited in the club accounts and the amounts were never consistent through the transactions.  Unfortunately with the club incoming new president and an unwillingness to pursue police involvement the best we got was shunning them until they left the club.  Left a lot of other people that loaned them money high and dry too.

The guy was always willing to help-out people just enough to get in their good graces, especially at tech-sessions when we'd work on members' cars.  He knew just enough technically to be able to help, enough to make people personally like him.  Then draw them in and suck as much money as possible through hard-luck stories etc.
 
2020-08-03 10:49:39 AM  

TWX: Last two cars we bought online-ish.  E-mails to the dealerships, negotiating with the Internet sales rep, basically, "give us your best price on $STOCKNUMBER" and then we drove to the dealership, signed papers, and came home with the vehicles.

We don't trade-in though, and we arrange our own financing in advance.


I bought a Tesla off the website, showed up to get it, wrote a check, and done.  Very efficient and no stress.
 
TWX [TotalFark]
2020-08-03 10:52:20 AM  

KarmicDisaster: I'm not past using the dealer financing if there is a deal. I saved about 1500 on my last car by financing the minimum allowed (I think it was 15000) and then paying it off in the minimum allowed time (4 months of payments then pay off). There can't be a pay off penalty for that to work though but there is often a deal if you use their financing; they aren't counting on you paying it off early.


We haven't bothered to pay off our current cars early for a couple of reasons.  First, since we don't have a mortgage anymore, this helps maintain a positive credit-history.  Second, the interest rates are low enough that the amount of money we'll spend extra over the duration of the low is a small price to pay to maintain cash liquidity in our accounts.
 
2020-08-03 11:11:31 AM  

AcneVulgaris: TWX: Last two cars we bought online-ish.  E-mails to the dealerships, negotiating with the Internet sales rep, basically, "give us your best price on $STOCKNUMBER" and then we drove to the dealership, signed papers, and came home with the vehicles.

We don't trade-in though, and we arrange our own financing in advance.

I bought a Tesla off the website, showed up to get it, wrote a check, and done.  Very efficient and no stress.


I can't imagine buying a car I haven't test driven.
 
2020-08-03 11:40:52 AM  

TWX: Last two cars we bought online-ish.  E-mails to the dealerships, negotiating with the Internet sales rep, basically, "give us your best price on $STOCKNUMBER" and then we drove to the dealership, signed papers, and came home with the vehicles.

We don't trade-in though, and we arrange our own financing in advance.


Last car I bought we used Costco's car buying service.  It was free, we let the dealers fight it out.  I got a good deal, and was in an out in less than an hour.
 
2020-08-03 12:13:58 PM  

TWX: KarmicDisaster: I'm not past using the dealer financing if there is a deal. I saved about 1500 on my last car by financing the minimum allowed (I think it was 15000) and then paying it off in the minimum allowed time (4 months of payments then pay off). There can't be a pay off penalty for that to work though but there is often a deal if you use their financing; they aren't counting on you paying it off early.

We haven't bothered to pay off our current cars early for a couple of reasons.  First, since we don't have a mortgage anymore, this helps maintain a positive credit-history.  Second, the interest rates are low enough that the amount of money we'll spend extra over the duration of the low is a small price to pay to maintain cash liquidity in our accounts.


I always use other people's money if I can, especially now that the cost to rent money is so low.
 
2020-08-03 12:26:01 PM  
Or just a regular car salesman.
 
2020-08-03 12:34:29 PM  

BizarreMan: TWX: Last two cars we bought online-ish.  E-mails to the dealerships, negotiating with the Internet sales rep, basically, "give us your best price on $STOCKNUMBER" and then we drove to the dealership, signed papers, and came home with the vehicles.

We don't trade-in though, and we arrange our own financing in advance.

We always arrange our own financing in advance as well.  But they still make us go through the finance manager who does the hard sell on ...."you don't want to borrow from your credit union because they'll screw you.  use our financing instead!".


What about the test drive?  I was all about a Nissan Juke until I test drove one.  I didn't like how much the seat cupped/squashed me, which made for an uncomfortable drive.  Other than that, the less one has to deal with the more smarmy aspects of dealerships, the better.
 
2020-08-03 12:46:52 PM  
TWX
Last two cars we bought online-ish. E-mails to the dealerships, negotiating with the Internet sales rep, basically, "give us your best price on $STOCKNUMBER" and then we drove to the dealership, signed papers, and came home with the vehicles.

We don't trade-in though, and we arrange our own financing in advance.


Basically my last 2 auto purchasing experiences. I got pre-approved from my credit union to find out what my rate was but took the manufacturers financing (which took thousands of the vehicle price) and then refinanced the vehicle with my credit union a month later.
Always buy in October
 
2020-08-03 12:53:25 PM  
I just had to buy a car myself (suffice it to say that I really did need a different car due to change in life circumstances), and did it online too, with USAA's car buying service (done through TrueCar).  The experience was mostly painless, though I'm still a bit grumpy about the dealer's rep giving me a written quote, then when I asked him to explain the fees, giving me a new, slightly higher written quote in response and explaining he'd made a mistake.  I grumble about letting him get away with it, but it was only ~$100 difference, and the car was kind of a unicorn; a model in high demand, certified used with less than 10k miles, the right features, even the right color.  Saved almost 10k from new.  I don't think I'll go to that dealer again, but there's something to be said for the 'dealership experience' only being about an hour of paperwork signing.

I went with financing already in place too, plus I went to CarMax down the road to get a quote on the car I was trading in before going to the dealership.  Dealership made me the exact same offer as CarMax, so I took it and rolled the trade into the deal.  All worked out pretty well.

I bought my last two cars through Costco's car buying service with my financing pre-approved, and the experience was very similar; never perfect, but a sight better than walking into the dealership cold.  I doubt I'll ever buy another car without using a similar service.
 
TWX [TotalFark]
2020-08-03 1:01:09 PM  

tobcc: TWX: Last two cars we bought online-ish.  E-mails to the dealerships, negotiating with the Internet sales rep, basically, "give us your best price on $STOCKNUMBER" and then we drove to the dealership, signed papers, and came home with the vehicles.

We don't trade-in though, and we arrange our own financing in advance.

Last car I bought we used Costco's car buying service.  It was free, we let the dealers fight it out.  I got a good deal, and was in an out in less than an hour.


Tried to do that but the local Chrysler dealer that Costco is signed up with is oily.  We were looking to buy a remaining new 2015 in 2016 and they had ridiculous pricing.
 
2020-08-03 1:19:51 PM  

Chief Superintendent Lookout: BizarreMan: TWX: Last two cars we bought online-ish.  E-mails to the dealerships, negotiating with the Internet sales rep, basically, "give us your best price on $STOCKNUMBER" and then we drove to the dealership, signed papers, and came home with the vehicles.

We don't trade-in though, and we arrange our own financing in advance.

We always arrange our own financing in advance as well.  But they still make us go through the finance manager who does the hard sell on ...."you don't want to borrow from your credit union because they'll screw you.  use our financing instead!".

What about the test drive?  I was all about a Nissan Juke until I test drove one.  I didn't like how much the seat cupped/squashed me, which made for an uncomfortable drive.  Other than that, the less one has to deal with the more smarmy aspects of dealerships, the better.


That's my thought as well.  No matter what the reviews say.  Until it's my ass in the seat, my legs touching the pedals, my hands on the wheel, and attempting to reach the various controls.  I don't believe how comfortable and wonderful a particular car is to drive.
 
2020-08-03 1:33:38 PM  
Bought my current used car on Carvana. Super simple; delivered to my house; 7-day return window (on day one I took it to my mechanic; no problems). 6 months and 4k miles later, I remain satisfied with the experience. The price was slightly more than what dealers wanted, but it was a massive time saver not to have to go to dealers and then find out about the hidden fees.
 
2020-08-03 1:57:39 PM  

NightSteel: I just had to buy a car myself (suffice it to say that I really did need a different car due to change in life circumstances), and did it online too, with USAA's car buying service (done through TrueCar).  The experience was mostly painless, though I'm still a bit grumpy about the dealer's rep giving me a written quote, then when I asked him to explain the fees, giving me a new, slightly higher written quote in response and explaining he'd made a mistake.  I grumble about letting him get away with it, but it was only ~$100 difference, and the car was kind of a unicorn; a model in high demand, certified used with less than 10k miles, the right features, even the right color.  Saved almost 10k from new.  I don't think I'll go to that dealer again, but there's something to be said for the 'dealership experience' only being about an hour of paperwork signing.

I went with financing already in place too, plus I went to CarMax down the road to get a quote on the car I was trading in before going to the dealership.  Dealership made me the exact same offer as CarMax, so I took it and rolled the trade into the deal.  All worked out pretty well.

I bought my last two cars through Costco's car buying service with my financing pre-approved, and the experience was very similar; never perfect, but a sight better than walking into the dealership cold.  I doubt I'll ever buy another car without using a similar service.


I used Costco for my last car.   First dealership I went to, went thru it all, but when I went to sign the paperwork he changed the loan from 0% (Thru Toyota) to 1.2% thru Wells Fargo.  He tired to say "I cant make any money with this deal".  I told him to F - off and drove 15 minutes to another dealer listed with Costco.  That place did the deal with no questions, I was pissed and told him as much.

I told Costco, and found out thru dealer #2 how to do a sales survey thru Toyota.  Dont think it helped but made me feel better.
 
2020-08-03 2:05:37 PM  

tobcc: used Costco for my last car.   First dealership I went to, went thru it all, but when I went to sign the paperwork he changed the loan from 0% (Thru Toyota) to 1.2% thru Wells Fargo.  He tired to say "I cant make any money with this deal".  I told him to F - off and drove 15 minutes to another dealer listed with Costco.  That place did the deal with no questions, I was pissed and told him as much.

I told Costco, and found out thru dealer #2 how to do a sales survey thru Toyota.  Dont think it helped but made me feel better.


Why should you pay more interest so he can make more money?
 
2020-08-03 3:47:48 PM  
Last one I bought, I botched the deal as usual and the dealer sucked ass. Still love the car though, and left the dealer a long shiatty review on Google so I felt better about being a car-buying dumbass.
 
2020-08-03 4:01:45 PM  
Several analysts attribute Teslas selling exclusively online to it's 2nd quarter results.  Their opinions are the ease of buying a Tesla probably got several thousand people motivated to jump on the train.

/We'll probably buy a Model 3 in a couple years and donate the Kia to the Humane Society.
//Unless the Giga Berlin comes up with a sub-compact hatchback "world" car.
///Or maybe from Giga Shanghai
 
2020-08-03 4:26:16 PM  
I bought my current one from my usual dealership after shopping around a bit.  I was going to trade-in and lease but the rep talked me out of it since financing would reduce my interest rate 1.5 points from my CU and give me another $3000 off the car as a rebate to the already negotiated price point.  And I wouldn't lose the "equity", if you can call it that, by trading on a lease
 
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