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(The New York Times)   Facts or fax? When it comes to the virus, both are killing us   (nytimes.com) divider line
    More: Followup, Fax, Internet fax, Epidemiology, Health economics, Centers for Disease Control and Prevention, Electronic health record, Medicine, Public health officials  
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660 clicks; posted to Fandom » on 13 Jul 2020 at 7:55 AM (15 weeks ago)   |   Favorite    |   share:  Share on Twitter share via Email Share on Facebook



11 Comments     (+0 »)
 
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2020-07-13 8:50:19 AM  
They still use FAX machines?!?!?
 
2020-07-13 9:14:33 AM  
The medical and legal industries are the only things keeping fax machines alive. Mostly because someone somewhere decided these things were "secure" (not even close) and it became the standard.

Wait until you hear that the medical industry is still using beepers too...
 
2020-07-13 9:47:07 AM  

aetherspoon: The medical and legal industries are the only things keeping fax machines alive. Mostly because someone somewhere decided these things were "secure" (not even close) and it became the standard.

Wait until you hear that the medical industry is still using beepers too...


First house I bought featured this conversation
Realtor: I can fax it, sign, fax it back
Me: Don't have a fax machine, it's 2007.  Just scan, email, I'll print, sign, scan and email.
Realtor: *shocked face* can... Can we do that?!
Me: It's literally the exact same process, only faster, cheaper, in color, and with better quality.
Realtor: ... Never thought of it that way.

\FederalGFederal also LOVES fax machines for some reason
 
2020-07-13 10:58:22 AM  
I saw a spam fax for cheap printer toner sitting on the office printer the other day.  Didn't know that was still a thing.
 
2020-07-13 11:29:58 AM  
I work in UCaaS/CCaaS. I see this shiat every single day. Customers insist they need analog services to support actual fax machines for "process" or "compliance" reasons who won't even consider a more updated approach. It's like buying a farking spaceship, and demanding it comes with stables for your horses.
 
2020-07-13 11:32:48 AM  

cendojr: aetherspoon: The medical and legal industries are the only things keeping fax machines alive. Mostly because someone somewhere decided these things were "secure" (not even close) and it became the standard.

Wait until you hear that the medical industry is still using beepers too...

First house I bought featured this conversation
Realtor: I can fax it, sign, fax it back
Me: Don't have a fax machine, it's 2007.  Just scan, email, I'll print, sign, scan and email.
Realtor: *shocked face* can... Can we do that?!
Me: It's literally the exact same process, only faster, cheaper, in color, and with better quality.
Realtor: ... Never thought of it that way.

\FederalGFederal also LOVES fax machines for some reason


They're too cheap to spring for anything modern.
 
2020-07-13 11:35:09 AM  

cendojr: Me: It's literally the exact same process, only faster, cheaper, in color, and with better quality.


Unless you have a particularly fancy setup, it's not really faster. Better in every other way, but not really faster.
 
2020-07-13 12:37:58 PM  
One of the architectural requirements for my wife's office remodel is a locked space for a physical FAX machine because there are no acceptable HIPAA-compliant e-fax solutions.
 
2020-07-13 1:18:27 PM  

SpectroBoy: They still use FAX machines?!?!?


We are required by law to get documents via fax. Because politicians think a fax over an analog phone line is more secure than an encrypted email.
 
2020-07-13 1:56:12 PM  

Jclark666: One of the architectural requirements for my wife's office remodel is a locked space for a physical FAX machine because there are no acceptable HIPAA-compliant e-fax solutions.


This is exactly the problem. There may not be a way to setup secure e-fax, but there are damn sure ways to securely store, manage access, and account for the access to medical records that have nothing to do with fax machines at all.

This is the result of "we've always done it this way" thinking.
 
2020-07-13 10:29:35 PM  

SpectroBoy: They still use FAX machines?!?!?


Yes. Healthcare overall is still annoyingly fax-dependent.

My job right now is working to get labs to report electronically.  We're facing backlash both from the labs (although many are starting to see how much time and effort it's taking to submit all their results) as well as from the public health agencies that are demanding perfection while still complaining about having to manually key in all the faxed reports, about half of which are missing required information.  If they were willing to start at "similar quality metrics to the faxed reports, with continuing work to improve them" we would be saving them dozens of man-hours per day, but they're not ready to give up their paper yet...
 
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