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(Ars Technica)   Zombie Circuit City set to rise again. Zombie CompUSA taking notes   ( arstechnica.com) divider line
    More: Strange, Circuit City, Retailing, Systemax, company CEO Ronny, Circuit City rebirth, big-box retail chain, online shopping experience, eventual brick-and-mortar showrooms  
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1103 clicks; posted to Business » on 11 Jan 2018 at 3:20 PM (9 days ago)   |   Favorite    |   share:  Share on Twitter share via Email Share on Facebook   more»



26 Comments     (+0 »)
 
View Voting Results: Smartest and Funniest
 
2018-01-11 02:37:52 PM  
Zombie Best Buy.
 
2018-01-11 02:40:54 PM  
The CC that used to be near us is now a BB.  Not sure it's any better.
 
2018-01-11 03:24:40 PM  
Circuit City was occasionally a decent place to find things. CompUSA was always worthless.

I still think backing DIVX (the pay-per-view home video discs, not the codec) over DVD was the beginning of the end for Circuit City. It was one of the most blatant and laughable attempts at anti-consumerism I remember in my lifetime.
 
2018-01-11 03:27:30 PM  
Only a Shmoel would believe it.
 
2018-01-11 03:28:28 PM  

dionysusaur: Only a Shmoel would believe it.


We hates the Amazon trying to steal the precious.
 
2018-01-11 03:29:08 PM  

clkeagle: Circuit City was occasionally a decent place to find things. CompUSA was always worthless.

I still think backing DIVX (the pay-per-view home video discs, not the codec) over DVD was the beginning of the end for Circuit City. It was one of the most blatant and laughable attempts at anti-consumerism I remember in my lifetime.


Back in the days before it became CompUSA, when it was SoftWarehouse, it was one of the few places to buy computer components.  This was the late 80's.
 
2018-01-11 03:31:08 PM  
Their biggest mistake was in an effort to save labor costs they fired all their specialists and hired part time first job teenagers for those roles instead. It didn't take people long, and maybe it was inevitable, but once you got rid of the knowledgeable staff - what reason was there to go when you could get better service elsewhere or *gasp* research for yourself on that thing called the interwebs.
 
2018-01-11 03:36:56 PM  

clkeagle: I still think backing DIVX (the pay-per-view home video discs, not the codec) over DVD was the beginning of the end for Circuit City. It was one of the most blatant and laughable attempts at anti-consumerism I remember in my lifetime.


DIVX is indistinguishable from what Apple, Google, and every TV provider do with movies right now except there's no actual disc any more
 
2018-01-11 03:42:54 PM  
Where service is state of the Auggggggghhhh TM.
 
2018-01-11 04:00:44 PM  
Shared this story before, but I'll repeat.

Towards the end, Circuit City operations was a rat's nest of outsourcing. Everything was outsourced, and no one knew who to contact to get anything done.
-In store maintenance (janitorial)
-HR/Payroll
-In-store displays
-A replacement POS system support
-Server Operations (IBM Brazil, IIRC)
-1st Level Support (Internal Helpdesk)
-Customer support.

Legacy POS and 2nd Level (Deskside) were still in house.

I was on their 1st Level Support in the mid-2000s, hosted by IBM Global Services here in Vancouver, BC (itself contracted out by Kelly Services).
They spent around $200 million on that Replacement POS system (IBM as well), right up until they shuttered.
It's amazing anything really ever got done.
 
2018-01-11 04:10:45 PM  

clkeagle: CompUSA was always worthless.


YOU TAKE THAT BACK!! Circuit City was the shiat! I could find parts & adapters there that could be found nowhere else except for maybe the dark web. I had a Compaq laptop I bought there with the shiatty $200 warranty that wasn't so shiatty: I used it on the last week of the 3 year term and got a complete factory rebuild when it came out that the MoBo was shiat. I still use that comp to this day, 12 years later. In fact, I have every single machine that I ever purchased there and use them all for something or another.

What was terrible was their attempts to sell that warranty, and worse: the crappy replacement for it after they were bought out by New Egg and rebranded or whatever. Their "guaranteed factory reconditioned" hardware was the one thing that I didn't trust as far as I could throw it, which I found out about when I was still an independent repairman (it did drive a lot of business to me, so there was that).

I would KILL to have something like a CompUSA here in West Texass, because apparently no one at Frys wants to come here >:^(
 
2018-01-11 04:11:18 PM  
Zombie Radio Shack running on free batteries.
 
2018-01-11 04:19:39 PM  
DOUBLE TAP! DOUBLE TAP!
 
2018-01-11 04:26:14 PM  
Heh. both the Circuit City and CompUSA trademarks were owned by Systemax for a little while, until they found they had more brand equity in their existing TigerDirect format (which they would also divest in 2016).
 
2018-01-11 04:42:52 PM  
I was ashamed of how happy I felt that Circuit City closed. Their customer service was fork-bendingly bad.

Sorry for the people who lost jobs, but that was one terrible store. If that CEO was rewarded, then [muttered pun something like Robespierre to pay Paul]
 
2018-01-11 05:03:55 PM  

ElwoodCuse: clkeagle: I still think backing DIVX (the pay-per-view home video discs, not the codec) over DVD was the beginning of the end for Circuit City. It was one of the most blatant and laughable attempts at anti-consumerism I remember in my lifetime.

DIVX is indistinguishable from what Apple, Google, and every TV provider do with movies right now except there's no actual disc any more


DIVX: Buy their specialty hardware to enable me to haul my ass to the store and rent a disc. DRM cripples an existing technology.

Online rental: Use any of a half dozen devices I already own to instantly rent something without standing up. DRM enables a new level of convenience.

Other than that, sure, same thing.
 
2018-01-11 05:19:58 PM  
Still waiting for Zombie Pony Express to plan their comeback. You know for Zombie Ponies. That'd be awesome!
 
2018-01-11 05:24:17 PM  

ElwoodCuse: clkeagle: I still think backing DIVX (the pay-per-view home video discs, not the codec) over DVD was the beginning of the end for Circuit City. It was one of the most blatant and laughable attempts at anti-consumerism I remember in my lifetime.

DIVX is indistinguishable from what Apple, Google, and every TV provider do with movies right now except there's no actual disc any more


Nope, I don't have physical discs sitting on the shelf for Amazon rentals.

The way I explained this back then... imagine having a young child in the house. Imagine that kid sees their favorite Disney movie on the shelf. Now imagine having to explain to that child that you aren't going to rent that movie and watch it again, but those other movies (VHS back then) could be watched anytime. But Disney being Disney - there hadn't been a VHS release of that same movie in a decade, so the DIVX disc is the only way to watch it.

DIVX discs were in no way ahead of their time, as you seem to be implying. Amazon and other streaming rentals are instead the modern version of Blockbuster and Hollywood and cable pay-per-view. Circuit City's scheme was the absolute worst of both worlds - an early attempt by that segment of the entertainment industry that doesn't want you to actually own their product for yourself.
 
2018-01-11 06:06:33 PM  
Early 90s Circuit City theme
Youtube 6ATYT8L2hjU
 
2018-01-11 08:49:14 PM  

Daedalus27: [YouTube video: Early 90s Circuit City theme]


"You are watching a laserdisc" lol

I gotta capture that frame.
 
2018-01-11 09:46:00 PM  
I'm sure they'll fold again, and hopefully before October so Spirit Halloween stores everywhere have their spot to setup.
img.fark.netView Full Size
img.fark.netView Full Size
img.fark.netView Full Size
 
2018-01-11 10:48:13 PM  
PrintersPlus+ seen quietly sobbing in the corner.

img.fark.netView Full Size
 
2018-01-12 08:46:49 AM  

Bimmer Jones: Heh. both the Circuit City and CompUSA trademarks were owned by Systemax for a little while, until they found they had more brand equity in their existing TigerDirect format (which they would also divest in 2016).


And two Systemax execs went to prison for a kickback scheme as well.

Still, I miss TigerDirect - there was a store just a short drive from me. MicroCenter and Fry's are much further away (but at least are available). I was wondering "WTF are they thinking?" when they tried their CompUSA rebrand, and eventually they ended up switching it back to TigerDirect.

Their Naperville store (also a long drive for me) was awesome, since it was built right into their warehouse. If it wasn't on the shelf, it could be ordered from the warehouse right then and there for you to take home.
 
2018-01-12 10:50:25 AM  
So some dropshipper bought up the trademark and will sell meh products to idiots and grandmas on the Internet a-la www.montgomeryward.com and www.servicemerchandise.com (although that one is supposedly operated by one of the original founders).
 
2018-01-12 11:01:27 AM  

baronbloodbath: Where service is state of the Auggggggghhhh TM.


He must have died while advertising.
 
2018-01-12 06:13:48 PM  
I thought HH Gregg was Zombie Circuit City, so wouldn't this new Circuit City be Zombie HH Gregg?
 
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