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(Metro)   The iPhone 8 offers another unadvertised feature: popping open and breaking while charging   ( metro.co.uk) divider line
    More: PSA, alarmingly-overpriced new iPhone, IPhone, strange crackling sound, odd Twitter complaint, die-hard Apple fan, upcoming software release, small service fee, iPhone X release  
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1261 clicks; posted to Geek » on 05 Oct 2017 at 8:33 PM (10 weeks ago)   |   Favorite    |   share:  Share on Twitter share via Email Share on Facebook   more»



Voting Results (Smartest)
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2017-10-05 06:32:50 PM  
4 votes:
How many days until the first story of someone's phone burning or exploding?
2017-10-05 08:48:33 PM  
3 votes:
That's step 1 of most self repair jobs done for you right there.
2017-10-05 09:01:04 PM  
2 votes:

akula: Let me guess, these phones had been hauled around by a team of eunuchs in armored vehicles, right? Because I'm SURE nobody would shove one in their back pocket or someplace else it could suffer damage and then whine about how "nothing was wrong with it!"


The pictures look like legit swollen battery cases - not hugely uncommon, and I've seen a bunch of them. Lack of cracking on the screen and the bulge, rather than bend, in the middle are generally the give aways here. They usually occur with older devices, but there's always a few faulty products when you're selling millions of something, it's only a real concern if it's widespread. The battery swells as a safety measure, which is OK, rather than explodes as the Note 7 did.

A swollen battery isn't a massive concern though, and the good thing about Apple is that they'll replace it without any hassle, generally up to 2 years (unless they've changed in the last year, it used to be 3 years).
2017-10-05 02:33:25 PM  
2 votes:
You have to leave space for all the electricitys in the battery. When you fill it up it grows, this is basic stuff. Also don't download too much when surfing the webs, those dump-trucks and tubes... it can get messy.
2017-10-06 06:05:12 AM  
1 vote:

GrailOfThunder: FTA: "AppleCare+ users can have the screen fixed for a small service fee of $29, which ain't too bad.
But they charge $99 for repairs of any other damage. And, unfortunately, the new back glass falls under this category. You can throw tax on the end of that as well"

WTF, Apple? Why wouldn't this, an obvious manufacturing defect, be covered under warranty?


It almost certainly will be, that bit seems to be an addendum to the article about general repair costs unrelated to the battery swelling issue, along with the other addendum about the ear crackle.
2017-10-05 10:01:53 PM  
1 vote:

akula: maddermaxx: akula: Let me guess, these phones had been hauled around by a team of eunuchs in armored vehicles, right? Because I'm SURE nobody would shove one in their back pocket or someplace else it could suffer damage and then whine about how "nothing was wrong with it!"

The pictures look like legit swollen battery cases - not hugely uncommon, and I've seen a bunch of them. Lack of cracking on the screen and the bulge, rather than bend, in the middle are generally the give aways here. They usually occur with older devices, but there's always a few faulty products when you're selling millions of something, it's only a real concern if it's widespread. The battery swells as a safety measure, which is OK, rather than explodes as the Note 7 did.

A swollen battery isn't a massive concern though, and the good thing about Apple is that they'll replace it without any hassle, generally up to 2 years (unless they've changed in the last year, it used to be 3 years).

Yeah, I'm sure it CAN happen, I'm just skeptical at any product launch about "they're all going bad." The design of the 8 isn't far removed from that of the 7, and the 6/6s before that. Barring a bad batch of batteries from the supplier, these sound like random failures of new products (happens to everybody) or people trying to claim defects instead of admitting to abuse.

It's when there's tons of problems like with the Note 7 that it's really panic time.


Yeah, definitely. The problem isn't the users though, who probably have legit issues, and it's damn annoying to have a new phone fail on you, but the media that know that OMGYOUGONNADIEWTFBBQ gets clicks and sells papers, no matter what the actual extent of the problem is.
2017-10-05 09:20:53 PM  
1 vote:

maddermaxx: akula: Let me guess, these phones had been hauled around by a team of eunuchs in armored vehicles, right? Because I'm SURE nobody would shove one in their back pocket or someplace else it could suffer damage and then whine about how "nothing was wrong with it!"

The pictures look like legit swollen battery cases - not hugely uncommon, and I've seen a bunch of them. Lack of cracking on the screen and the bulge, rather than bend, in the middle are generally the give aways here. They usually occur with older devices, but there's always a few faulty products when you're selling millions of something, it's only a real concern if it's widespread. The battery swells as a safety measure, which is OK, rather than explodes as the Note 7 did.

A swollen battery isn't a massive concern though, and the good thing about Apple is that they'll replace it without any hassle, generally up to 2 years (unless they've changed in the last year, it used to be 3 years).


This and that. Apple's repair technician training covers, pretty extensively, the different types of battery failures because they are not unheard of thanks to manufacturing defects, wear and tear, abuse, or just plain "chemical batteries sometimes do weird shiat."

Expanded battery soft packs can be kind of cute in a Violet Beauregarde kind of way. The thermal event ones not so much.
 
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