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(Business Insider)   Kroger now sees Walmart's tail lights pulling away in the great U.S. grocery department race   ( businessinsider.com) divider line
    More: Fail, Supermarket, Walmart, Grocery store, Kroger, Kroger stores, Hypermarket, Cost, Safeway Inc.  
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1452 clicks; posted to Business » on 21 Apr 2017 at 10:45 AM (26 weeks ago)   |   Favorite    |   share:  Share on Twitter share via Email Share on Facebook   more»



48 Comments     (+0 »)
 
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2017-04-21 12:26:31 PM  
The Kroger near me is nice, clean, has everything in stock, and is staffed by nice people.

The Walmart near me is a dump, with stuff out of stock, barely staffed by people who act like they don't give a shiat that they're there.

Yeah, a 4% premium to shop at Kroger (and I doubt that from my own purchases) is worth it.
 
2017-04-21 12:52:00 PM  
I only shop at Whole Foods. Your inferior brand of food disgusts me.
 
2017-04-21 12:59:34 PM  

jake_lex: The Kroger near me is nice, clean, has everything in stock, and is staffed by nice people.

The Walmart near me is a dump, with stuff out of stock, barely staffed by people who act like they don't give a shiat that they're there.

Yeah, a 4% premium to shop at Kroger (and I doubt that from my own purchases) is worth it.


Same here. Dillons (what Kroger is called here) has a better selection and is staffed with nice people. I don't buy groceries at Walmart since their selection is terrible and I can always get a price match at a local store.
 
2017-04-21 01:04:01 PM  
Wegmans for my area, though Acme seems to have done a store makeover to "upscale" and the same with Foodtown. Shoprite is good and Stop and Shop is decent, Shop n' Bag is just horrid!
 
2017-04-21 01:05:09 PM  
Glad we have Meijer around here.
 
2017-04-21 01:12:11 PM  
Kroger vegetables always anger me. It is like they tow the onions behind the truck rather than put them in the bed. Sadly, still better than Walmart. HEB or Fiesta ftw.

/also Hong Kong Market!
 
2017-04-21 01:14:09 PM  
Aldi seen quietly filing nails

/going to walmart exposes you to risk of bodily harm or theft
 
2017-04-21 01:14:58 PM  
they shouldn't try to compete on proce with Wal-Mart, I suspect that and dumbassery is what did Randall's in when Safeway bought them out

Seriously, what dumbass thinks buying a chain known for service and premium goods and trying to compete against walmart by price slashing, and removing services will work in the long run
 
2017-04-21 01:16:28 PM  

pikov.yndropov: Aldi seen quietly filing nails

/going to walmart exposes you to risk of bodily harm or theft


Aldi kicks ass due to actually being efficient front and back

Which is amusing, because as well as Walmart runs their distribution, you'd think they'd try to make a more effecient front end
 
2017-04-21 01:17:55 PM  

DarkSoulNoHope: Wegmans for my area, though Acme seems to have done a store makeover to "upscale" and the same with Foodtown. Shoprite is good and Stop and Shop is decent, Shop n' Bag is just horrid!


I'm from the same general Northeast area as you. We have a bunch of super Walmart's here and I've not found the grocery prices to be as low as they claim to be. Milk is more than ACME, which has notoriously high prices all around. The selection is pretty terrible too. Wegmans prices are generally the same, or cheaper (except produce), although I do have to 'dress up' to shop there. Shoprite has excellent sales and loss leaders..my local one even triples coupons...I get free stuff every week. I don't think Shop 'n Bag exists anymore..they all changed to IGA (they are franchises though so it all depends on the owner, same for ShopRite).

/Nearest Walmart opened last year and is always DEAD for a super Walmart. I have zero idea why they opened this place.
 
2017-04-21 01:22:03 PM  

jake_lex: The Kroger near me is nice, clean, has everything in stock, and is staffed by nice people.

The Walmart near me is a dump, with stuff out of stock, barely staffed by people who act like they don't give a shiat that they're there.

Yeah, a 4% premium to shop at Kroger (and I doubt that from my own purchases) is worth it.


At Smith's, I get fuel points to use at Shell AND 6% back with Amex Blue Cash Preferred, so any markup is either eliminated or trivial.  Plus, Smith's mails me coupons for things I actually buy.

"My" Wal-Mart is only a short drive away, but not worth the trouble for grocery trips.  It's not a complete dump like some Wal-Marts in Las Vegas (Decatur/Charleston and Spring Mountain/Rainbow, I'm looking at you two), but it is pretty shiat sometimes-things aren't stocked, higher proportion of societal dregs, long waits at checkout lines etc.

In addition, I'm convinced that Wal-Mart is actively sabotaging Samsung Pay transactions.  I have no problem using Samsung Pay anywhere else, but always have problems at Wal-Mart with card declines, "unable to read card", "invalid card number" errors, etc.  I've had some come up with invalid card #, but could see the authorization on the card website AND Samsung Pay showed it as a transaction.  It didn't post, but the fact it got that far told me that there was no problem with the (virtual) card number.
 
2017-04-21 01:29:16 PM  
aldis doesn't carry everything i need but the one that has been here a few years is being remodeled and another is being built across the street from a 24 hour walmart. a  dumpy save-a-lot near near this new aldis may just be doing a store rearrangement of its isles and pulling stuff into the back or maybe it is starting to shut down.
 
2017-04-21 01:30:21 PM  
I have a Giant, Shop Rite, Acme, Wegmans, Whole Foods, & Trader Joes around me. Shop Rite, Acme, Whole Foods are priced all crazy. The Giant is hit or miss with things. I honestly get stuff from Target because its cheaper than most other stores plus get 5% off using Target Red or Cartwheel deals. Wegmans sushi & bakery though are farking amazing.
 
2017-04-21 01:37:12 PM  
Here in Georgia, I have a choice of Publix, Kroger, or Ingles near me, and there's a Wal-Mart a little further up the road.  Generally, it's Kroger for the fuel points or Publix for the subs.
 
2017-04-21 01:52:22 PM  
Walmart's produce is dreadful, but otherwise aren't bad if you don't care about their ambiance.  If you want quality meat though, head over to Sam's Club.

We just had a Fresh Market announce they were closing and are discounting everything 30%, but Wegmans is still cheaper for most stuff.  Harris-Teeter has a large presence here, and most of the other big chains are in the area too.  Aldi is moving and most people are hoping a Trader Joe's replaces the Fresh Market.  Lots of options here!
 
2017-04-21 01:54:14 PM  
Add me to the "won't buy groceries @ Wal-Mart" list.  It's bad enough to have cashiers and baggers at dedicated grocery stores abuse my produce but Wal-Mart is absolutely awful about it.   I will buy prepackaged dry goods there from time to time but for real food it's a grocery store.  Buying food at Wal-Mart feels dirty.
 
2017-04-21 01:56:28 PM  
The quality of the groceries at Wal-Mart is horrendous. The few times I've purchased fruit or veggies, they've gone bad within a day or two, or been severely off, flavor or texture wise.

Maybe it's just my area, but everyone around here seems to have the same complaint. Non-grocery stuff? The prices are hard to beat (soap, paper towels, that kind of thing) but the experience of Wal-Mart makes it not worth it. 2 registers open with massive lines, filthy store, angry customers, angry employees, poorly stocked, etc.  Why deal with the headache for $1.50 on a pack of paper towels?
 
2017-04-21 02:17:03 PM  
My grocery store near me is like a 100% premium, and the service is not twice a good.  Yeah, prices on a lot of things are double what I'd pay at walmart grocery.    I still shop at both.
 
2017-04-21 03:05:56 PM  
Walmart is a crime infested dump. If I want cheap, I go to Aldis.

If I want produce, I go to Buford Highway Farmer's Market.
 
2017-04-21 03:16:48 PM  

pikov.yndropov: Aldi seen quietly filing nails

/going to walmart exposes you to risk of bodily harm or theft


Aldi kicks all their asses.
 
2017-04-21 03:20:43 PM  

jchic: Add me to the "won't buy groceries @ Wal-Mart" list.  It's bad enough to have cashiers and baggers at dedicated grocery stores abuse my produce but Wal-Mart is absolutely awful about it.   I will buy prepackaged dry goods there from time to time but for real food it's a grocery store.  Buying food at Wal-Mart feels dirty.


I love all the sugar wallymart puts in their baked beans. I trying for heart disease you know.
 
2017-04-21 03:53:58 PM  

jake_lex: The Kroger near me is nice, clean, has everything in stock, and is staffed by nice people.

The Walmart near me is a dump, with stuff out of stock, barely staffed by people who act like they don't give a shiat that they're there.

Yeah, a 4% premium to shop at Kroger (and I doubt that from my own purchases) is worth it.


I found I ended up throwing away more of the Walmart stuff because a quarter of a bag of oranges, say, would be no good. Kroger, Meijer, Aldi, and Trader Joe's are all convenient to me. I haven't walked into a Wallmart in years.
 
2017-04-21 03:55:41 PM  
I love how Business Insider (which is a pretty terrible blog on a good day) celebrates the race to the bottom here without realizing any of the consequences of it.

Kroger has done an amazing job holding its own against Walmart without giving up on being a halfway decent place to shop. They've even got an Aldi competitor brand (Ruler Foods).

It's not a good thing for Wal-Mart to aggressively undercut the industry; it's a sign that they're once again trying to run competitors out of business with a pricing war instead of quality service and a decent experience.
 
2017-04-21 04:20:11 PM  

jake_lex: The Kroger near me is nice, clean, has everything in stock, and is staffed by nice people.

The Walmart near me is a dump, with stuff out of stock, barely staffed by people who act like they don't give a shiat that they're there.

Yeah, a 4% premium to shop at Kroger (and I doubt that from my own purchases) is worth it.


Around here, Kroger is one tier below the premiums and typically patronized by those who lean toward the upper middle class. Wally is one tier above the government cheese truck and patronized by the bottom 50% of earners. It's no wonder Wally is winning; look at the direction the country is going.
 
2017-04-21 04:37:24 PM  

Nick Nostril: jake_lex: The Kroger near me is nice, clean, has everything in stock, and is staffed by nice people.

The Walmart near me is a dump, with stuff out of stock, barely staffed by people who act like they don't give a shiat that they're there.

Yeah, a 4% premium to shop at Kroger (and I doubt that from my own purchases) is worth it.

Around here, Kroger is one tier below the premiums and typically patronized by those who lean toward the upper middle class. Wally is one tier above the government cheese truck and patronized by the bottom 50% of earners. It's no wonder Wally is winning; look at the direction the country is going.


Amazon is going to destroy Walmart and Kroger.
 
2017-04-21 04:42:20 PM  

Nick Nostril: jake_lex: The Kroger near me is nice, clean, has everything in stock, and is staffed by nice people.

The Walmart near me is a dump, with stuff out of stock, barely staffed by people who act like they don't give a shiat that they're there.

Yeah, a 4% premium to shop at Kroger (and I doubt that from my own purchases) is worth it.

Around here, Kroger is one tier below the premiums and typically patronized by those who lean toward the upper middle class. Wally is one tier above the government cheese truck and patronized by the bottom 50% of earners. It's no wonder Wally is winning; look at the direction the country is going.


By income, I should be going to Wal-Mart, but I usually go to Winco* ( Pacific NW chain) or Fred Meyer (Kroger).

/* Winco is as cheap or cheaper than Walmart with and has higher quality food, except for the produce...
 
2017-04-21 04:46:33 PM  

HempHead: Nick Nostril: jake_lex: The Kroger near me is nice, clean, has everything in stock, and is staffed by nice people.

The Walmart near me is a dump, with stuff out of stock, barely staffed by people who act like they don't give a shiat that they're there.

Yeah, a 4% premium to shop at Kroger (and I doubt that from my own purchases) is worth it.

Around here, Kroger is one tier below the premiums and typically patronized by those who lean toward the upper middle class. Wally is one tier above the government cheese truck and patronized by the bottom 50% of earners. It's no wonder Wally is winning; look at the direction the country is going.

Amazon is going to destroy Walmart and Kroger.


From what I've seen Amazon prices are not particularly competitive for food. Most of the blame lies with manufacturers who do not prioritise trade spend through ecommerce channels.
 
2017-04-21 05:12:18 PM  

Shaggy_C: HempHead: Nick Nostril: jake_lex: The Kroger near me is nice, clean, has everything in stock, and is staffed by nice people.

The Walmart near me is a dump, with stuff out of stock, barely staffed by people who act like they don't give a shiat that they're there.

Yeah, a 4% premium to shop at Kroger (and I doubt that from my own purchases) is worth it.

Around here, Kroger is one tier below the premiums and typically patronized by those who lean toward the upper middle class. Wally is one tier above the government cheese truck and patronized by the bottom 50% of earners. It's no wonder Wally is winning; look at the direction the country is going.

Amazon is going to destroy Walmart and Kroger.

From what I've seen Amazon prices are not particularly competitive for food. Most of the blame lies with manufacturers who do not prioritise trade spend through ecommerce channels.


I was thinking the Amazon Go stores. No checking out, no lines, no cashiers to pay.
 
2017-04-21 05:13:50 PM  
Horse. shiat. I have 2 Walmarts and a Kroger near my house. I pick the Kroger for everything food related. Their quality is better, their stores cleaner, their service and checkout experience are mountains higher. The extra price is worth it, and it's really not that far off. Now my store even has their pick list service where I order it the day before then pick it up today. They load it. This has been a huge improvement for my wife and myself in terms of our shopping habits. We've drastically improved how we shop and for what because my wife can sit and take hours to find what she needs, compare pricing, look for sales, etc, all without having to fight some redneck who won't control her 6 crotch fruit blocking every single item on the shelf.

Fark Walmart grocery.
 
2017-04-21 05:21:18 PM  

Another Government Employee: Walmart is a crime infested dump. If I want cheap, I go to Aldis.

If I want produce, I go to Buford Highway Farmer's Market.


I really miss NCs Triad Farmer's Market...sigh....That was a beautiful produce market.
 
2017-04-21 05:24:02 PM  
I've seen a lot of moldy cheese, rotten fruit, and expired foods at Wal-Mart.

I'm not getting my food there.
 
2017-04-21 05:38:17 PM  

HempHead: I was thinking the Amazon Go stores. No checking out, no lines, no cashiers to pay.


Grocery stores in Europe already have that model; Waitrose has a nice app where you just scan everything as you pick it up, bagging straight into your cart. They still require you to pay at the register (typically a separate self-check line at the big stores) but it is incredibly fast and efficient compared to the more traditional model.

I expect the only reason more grocery stores haven't gone for the full RFID model is due to the cost. Adding an RFID tag to a pallet is no big deal, but it's still cost-prohibitive to slap one on every individual box that comes on that pallet. And, as long as you're counting on consumers to scan their own items, you will have to expect a high amount of "accidental" (term used very lightly) mistakes that end up with product not being paid for.
 
2017-04-21 05:52:51 PM  
+1 for Kroger over Wal-Mart. In my last year or so of grad school a new Kroger opened up in the neighboring town, and I would drive the extra miles and spend a little bit more to shop there instead of at one of the two Wal-Marts closeby. The difference was night and day. Kroger was always cleaner, the produce, meat, and deli sections had way higher quality food, and the price wasn't that much more. It was worth it.
 
2017-04-21 05:56:05 PM  

Forbidden Doughnut: Nick Nostril: jake_lex: The Kroger near me is nice, clean, has everything in stock, and is staffed by nice people.

The Walmart near me is a dump, with stuff out of stock, barely staffed by people who act like they don't give a shiat that they're there.

Yeah, a 4% premium to shop at Kroger (and I doubt that from my own purchases) is worth it.

Around here, Kroger is one tier below the premiums and typically patronized by those who lean toward the upper middle class. Wally is one tier above the government cheese truck and patronized by the bottom 50% of earners. It's no wonder Wally is winning; look at the direction the country is going.

By income, I should be going to Wal-Mart, but I usually go to Winco* ( Pacific NW chain) or Fred Meyer (Kroger).

/* Winco is as cheap or cheaper than Walmart with and has higher quality food, except for the produce...


Winco is cheap, but they can justify that by offering select brands (they only sell regular Jif and Skippy peanut butter for example, but not their "natural"--the "natural" PB they carry, Adams, is nasty in a glass jar) and not taking credit cards. They carry some specialty items, but it's not worth the extra drive. Just like Walmart, I would not buy meat or produce there.
 
2017-04-21 06:01:26 PM  
Meijer or Kroger.  I'll pick certain foods up at Walmart if I happen to be there for something else, but don't do my regular grocery shopping there, too crowded most of the time.
 
2017-04-21 06:07:32 PM  
My Wal-Mart doesn't have the diversity of products that my local Kroger's (Ralph's in Southern California) has, especially with things like organic food.  But I'm at a place in life where it is worth it to me to pay a little extra for things like lower sodium food.
 
2017-04-21 06:08:20 PM  
I stopped going to Walmart well over a decade ago.  I had issues with some of their business practices then (I've learned more since) but figured most other places weren't notably better.  But the location near me did something I've never seen before.  It's a weekend evening around an hour before close.  The place had clearly been through a heck of a day and everyone working is either picking up or checking out customers.  I was just in there for one thing but left without buying.  As I'm walking back to whatever department I needed, an announcement comes on the PA system saying basically that nobody is cleaning up some department and somebody had best get on that or they'd all be there all night.  So management is using the PA to criticize employees during operating hours.  It was definitely not a note about a cleanup being required in a specific location, as if there was a spill, but passive-aggressive critique of the entire staff.   I turned around and walked out after hearing it.

I did end up getting sunglasses at a Walmart after that incident, but that was in 2005.  What I had broke on a camping trip once because literally they were the only place I could for 50-100 miles.  I felt bad about it.
 
2017-04-21 06:19:20 PM  
Walmart is winning the battle by doing two things:

1. Cutting grocery prices to near wholesale cost.  They can do this by making it up in volume, and

2.  Making their profit on non-grocery items, where the markup is much greater, but still low enough to have the lowest prices in town, which is also made up for in volume.

And, of course, using their size to force vendors to lower their own prices or lose Walmart's business.
 
2017-04-21 06:36:30 PM  
I grow my own fruit and vegetables and raise my own chicken and cattle. So there.

Not really. But here in NW AR, Walmart has some pretty nice stores and produce, prices, etc. But I'll be damned if I'll fight the crowds. F that. I get meat from the butcher and the rest from the local chain, Harp's. Though, their stores are really getting "yellow".
 
2017-04-21 07:27:23 PM  
Is that 4% the full list price, or the discounted price for giving Kroger your buying habits?  I shop at Vons (the local Krogers) and if I don't knock at least 25% off my bill via Just 4 u I either messed up somewhere or I just dashed in to buy something I needed Right Now.  Savings of 33-45% are typical.

5-6 years ago I tried getting groceries at Wal Mart.  They had maybe 1/3 of the stuff I was looking for.  Nothing I wanted was exotic, just standard stuff.  But to be fair, this was about 6 months into them selling groceries.

/ Of course, the phone number used is a friend who doesn't care
// They get gas points and such for my groceries
/// We're both happy
 
2017-04-21 07:42:55 PM  

Linux_Yes: I love all the sugar wallymart puts in their baked beans. I trying for heart disease you know.


Ironically, Walmart does seem to have a greater selection of sugar free items than real grocery stores, but only because the real grocery stores around me keep dropping sugar free products.  That's the only thing I might go there for.
 
2017-04-21 07:53:07 PM  
Kroger offers their trans workers full health benefits through their insurance, so I shop at Kroger. Even if I do pay more I'd rather my dollars go to a company that passes them along to someone so they can get surgery or drug therapy than a company that hands their workers a SNAP application with their tax forms.

https://www.forbes.com/sites/clareoconnor/2015/10/12/kroger-largest-u​-​s-supermarket-chain-offers-transgender-workers-full-health-benefits/#6​7db51ef6933
 
2017-04-21 08:03:10 PM  
Well, that and the Butterfinger ice cream...
 
2017-04-21 08:39:52 PM  
There is one way to fight back ...

Kroger Promise #1:
Our stores are not constantly on fire

Kroger Promise #2:
Employees are free of active sores and lesions.

Kroger Promise #3:
Homeless people do not deficate in our store aisles.
 
2017-04-21 09:39:20 PM  
Kroger kinda angers me, they have a near-monopoly on groceries in my city (Louisville) and they keep closing stores to consolidate. The store that's closest to me is now a zoo as a result of all the closings and consolidation, it's fairly stressful with all the sheer number of people in the parking lot at most times, but it's still more than twice as close as the nearest competitor.
 
2017-04-21 10:19:38 PM  
I won't buy food from a Walmart. Anything else if I can't get it at Target or Meijer, I'll order from amazon and wait a day or so.

/Meijer opens here in town in two weeks
//should give Walmart some decent competition
 
2017-04-22 09:47:51 AM  

Shaggy_C: HempHead: I was thinking the Amazon Go stores. No checking out, no lines, no cashiers to pay.

Grocery stores in Europe already have that model; Waitrose has a nice app where you just scan everything as you pick it up, bagging straight into your cart. They still require you to pay at the register (typically a separate self-check line at the big stores) but it is incredibly fast and efficient compared to the more traditional model.

I expect the only reason more grocery stores haven't gone for the full RFID model is due to the cost. Adding an RFID tag to a pallet is no big deal, but it's still cost-prohibitive to slap one on every individual box that comes on that pallet. And, as long as you're counting on consumers to scan their own items, you will have to expect a high amount of "accidental" (term used very lightly) mistakes that end up with product not being paid for.


Stop and Shop has the same system here in the Boston area.  I scan everything as I put it in my cart, then I go to the self checkout and scan a barcode that pops up on my phone.
 
2017-04-22 05:15:34 PM  

Gestalt: Kroger kinda angers me, they have a near-monopoly on groceries in my city (Louisville) and they keep closing stores to consolidate. The store that's closest to me is now a zoo as a result of all the closings and consolidation, it's fairly stressful with all the sheer number of people in the parking lot at most times, but it's still more than twice as close as the nearest competitor.


Sound like Publix needs to move it.

/That'll fix it.
 
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