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(Boston Globe)   Facing a PR meltdown, Market Basket executives double down, deny paychecks to protesting store managers   (bostonglobe.com ) divider line
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4036 clicks; posted to Business » on 02 Aug 2014 at 2:23 PM (1 year ago)   |   Favorite    |   share:  Share on Twitter share via Email Share on Facebook   more»



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2014-08-02 11:38:05 AM  
That's a bold strategy, Cotton. Let's see if it pays off for 'em.
 
2014-08-02 11:57:13 AM  
Withholding pay to punish employees for time missed?  Meh.
 
2014-08-02 12:47:31 PM  

basemetal: Withholding pay to punish employees for time missed?  Meh.


Sure. The reality is that they aren't working and doing what is necessary to earn a paycheck. That doesn't matter in a PR war. The protesters are going to have a field day with this news. The company is already radioactive. This will be twisted to make it even worse for the current board and CEOs. Unless they sell to Arthur T, the company is going under.
 
2014-08-02 01:02:20 PM  
"They're telling me that I haven't been working, but I've been going to stores for the past few weeks."

"Mike Meuse, a safety manager who works out of Market Basket headquarters in Tewksbury, said he also received a letter and had his pay withheld despite being cleared to go on vacation before the work stoppage began."

"The letters prompted a second warning from Massachusetts Attorney General Martha Coakley for Market Basket executives to abide by labor laws in the handling of its protesting employees."

Smooth. Really smooth you idiots.
 
2014-08-02 01:38:31 PM  
Wow. And I thought the job fair announcement was the worst possible PR move. Arthur S is a PR idiot.
 
2014-08-02 01:43:23 PM  

Serious Black: basemetal: Withholding pay to punish employees for time missed?  Meh.

Sure. The reality is that they aren't working and doing what is necessary to earn a paycheck. That doesn't matter in a PR war. The protesters are going to have a field day with this news. The company is already radioactive. This will be twisted to make it even worse for the current board and CEOs. Unless they sell to Arthur T, the company is going under.


From what little I've been able to figure out about this, it looks like the Board will let it go under or sell it at a spectacular devaluation rather than let Arthur T have it.  Farking children.
 
2014-08-02 01:44:34 PM  
I hope this is a case study for future MBA courses as to why putting profits above all else is a bad business strategy.

Market Basket was profitable because they had loyal employees and customers. Now, Market Basket is tainted. The only way for the board to save the company is to let Arthur T. buy a controlling stake and him telling the co-CEOs, the board and Arthur S. to get bent.
 
2014-08-02 02:33:54 PM  

SphericalTime: Wow. And I thought the job fair announcement was the worst possible PR move. Arthur S is a PR idiot.


His behavior and obtuseness reminds me of that guy who ran for POTUS in 2012...oh yeah, this guy.

3.bp.blogspot.com
 
2014-08-02 02:42:57 PM  

dustman81: I hope this is a case study for future MBA courses as to why putting profits above all else is a bad business strategy.

Market Basket was profitable because they had loyal employees and customers. Now, Market Basket is tainted. The only way for the board to save the company is to let Arthur T. buy a controlling stake and him telling the co-CEOs, the board and Arthur S. to get bent.


They sound like managers with MBA degrees but no clue about how to actually run a business. If they took over Rolls Royce they'd "increase profits" by replacing the current model with a Ford Mondeo with a RR grille stuck on the front and some wood and leather bits stuck around the cockpit. A car is a car, right? Millionaires would still buy it, wouldn't they?
 
2014-08-02 02:44:28 PM  

dustman81: I hope this is a case study for future MBA courses as to why putting

short term profits above all else is a bad business strategy.

Market Basket was profitable because they had loyal employees and customers. Now, Market Basket is tainted. The only way for the board to save the company is to let Arthur T. buy a controlling stake and him telling the co-CEOs, the board and Arthur S. to get bent.


FTFY
 
2014-08-02 02:51:38 PM  
When this sort of thing happens and there's a "job fair," have unions ever tried to flood the applicant pool with "spies" or agents provocateur? Get all your friends and family members to apply for the jobs. At least some of them will get hired, then they can turn around and walk right out, or they can stay and do a terrible job on purpose for awhile.

Stay strong, common men and women!
 
2014-08-02 02:54:36 PM  

dustman81: I hope this is a case study for future MBA courses as to why putting profits above all else is a bad business strategy.

Market Basket was profitable because they had loyal employees and customers. Now, Market Basket is tainted. The only way for the board to save the company is to let Arthur T. buy a controlling stake and him telling the co-CEOs, the board and Arthur S. to get bent.


That or they'll use it as a case study of why you should fark your employees over from day one, so that they get used to it and won't revolt when you try to do it some more. IE never offer vacation, sick leave, or a dime over minimum wage. Fire workers at random to keep the rest scared. Do all of that from day one, you won't have to worry about this kind of thing in the future.

/Feeling cynical these days
//MBAs seem to be the scourge of society
///Even more so than lawyers
 
2014-08-02 03:00:12 PM  
The first I heard of Market Basket was this week.  Now that I looked it up I really do not care as it does not affect me at all.
 
2014-08-02 03:01:22 PM  

quo vadimus: When this sort of thing happens and there's a "job fair," have unions ever tried to flood the applicant pool with "spies" or agents provocateur? Get all your friends and family members to apply for the jobs. At least some of them will get hired, then they can turn around and walk right out, or they can stay and do a terrible job on purpose for awhile.

Stay strong, common men and women!


I can't comment on specifics, but yes.  Our Local would send in members who work at other companies to go in and gather info on the hiring process, salaries, conditions, everything.
 
2014-08-02 03:05:00 PM  

Flint Ironstag: dustman81: I hope this is a case study for future MBA courses as to why putting profits above all else is a bad business strategy.

Market Basket was profitable because they had loyal employees and customers. Now, Market Basket is tainted. The only way for the board to save the company is to let Arthur T. buy a controlling stake and him telling the co-CEOs, the board and Arthur S. to get bent.

They sound like managers with MBA degrees but no clue about how to actually run a business. If they took over Rolls Royce they'd "increase profits" by replacing the current model with a Ford Mondeo with a RR grille stuck on the front and some wood and leather bits stuck around the cockpit. A car is a car, right? Millionaires would still buy it, wouldn't they?


VW did that with Bentley (Continental & Flying Spur = Phaeton with a 230% premium), and sales increased eight fold. in the US, VW sold more Bentleys than Phaetons.
 
2014-08-02 03:06:13 PM  

Serious Black: Unless they sell to Arthur T, the company is going under.


I think that was the plan all along. One CEO is known for heading companies that he put into serious trouble (like Radio Shack) and the other is into mergers and acquisitions. I hate to say it, but I have a feeling Market Basket is a thing of the past. I hope I'm wrong.
 
2014-08-02 03:08:12 PM  

Flint Ironstag: dustman81: I hope this is a case study for future MBA courses as to why putting profits above all else is a bad business strategy.

Market Basket was profitable because they had loyal employees and customers. Now, Market Basket is tainted. The only way for the board to save the company is to let Arthur T. buy a controlling stake and him telling the co-CEOs, the board and Arthur S. to get bent.

They sound like managers with MBA degrees but no clue about how to actually run a business. If they took over Rolls Royce they'd "increase profits" by replacing the current model with a Ford Mondeo with a RR grille stuck on the front and some wood and leather bits stuck around the cockpit. A car is a car, right? Millionaires would still buy it, wouldn't they?


Pardon the derail, but Ford did just that with Jaguar... Then took a Jag and bent it into an Aston Martin.
 
2014-08-02 03:10:36 PM  

Benevolent Misanthrope: quo vadimus: When this sort of thing happens and there's a "job fair," have unions ever tried to flood the applicant pool with "spies" or agents provocateur? Get all your friends and family members to apply for the jobs. At least some of them will get hired, then they can turn around and walk right out, or they can stay and do a terrible job on purpose for awhile.

Stay strong, common men and women!

I can't comment on specifics, but yes.  Our Local would send in members who work at other companies to go in and gather info on the hiring process, salaries, conditions, everything.


Hire an investigator too. Asset checks and fiscal profiles on the guys behind the decision, what private schools their kids go to etc. can do a lot to get working parents right miffed. Get a smart one, don't be afraid to pay a premium. Most PIs would get stymied by the various methods the rich use to hide their assets with various LLCs, S Corps, and other holdings schemes.

/farked one of their daughters, too
//proud to have done it
 
2014-08-02 03:12:36 PM  
4.bp.blogspot.com
 
2014-08-02 03:15:32 PM  
The consumers need to step in at this point.
 
2014-08-02 03:15:44 PM  
American Management at its finest.
 
2014-08-02 03:18:17 PM  
Also, just got back from my local Stop & Shop, they are so much busier that they've brought in rented shopping carts!  I started boycotting MB the day Artie T. got canned, and I was a loyal customer for decades.  I figured if the employees felt this strongly about the future of their company, then I'd be a hypocrite not to support them.

Curious to hear what people think about whether or not the fact that this is a non-union action with both rank-and-file employees and managers taking part changes the narrative and makes it harder for the company to smear them?
 
2014-08-02 03:40:17 PM  
"dumbobruni: VW did that with Bentley (Continental & Flying Spur = Phaeton with a 230% premium), and sales increased eight fold. in the US, VW sold more Bentleys than Phaetons."

And yes, Ford did that with Jag, but there is no excusing stupid American consumers. You want to buy it? Buy it, even if it's crap, don't care.
 
2014-08-02 03:45:40 PM  
Market Basket seems to be on the fast track to crashing and burning.
 
2014-08-02 03:54:40 PM  

Panty Sniffer: The first I heard of Market Basket was this week.  Now that I looked it up I really do not care as it does not affect me at all.


I think I can speak for everyone in this thread in saying how glad we are that you have shared this personal apathy update with us.
 
2014-08-02 04:00:29 PM  

dumbobruni: Flint Ironstag: dustman81: I hope this is a case study for future MBA courses as to why putting profits above all else is a bad business strategy.

Market Basket was profitable because they had loyal employees and customers. Now, Market Basket is tainted. The only way for the board to save the company is to let Arthur T. buy a controlling stake and him telling the co-CEOs, the board and Arthur S. to get bent.

They sound like managers with MBA degrees but no clue about how to actually run a business. If they took over Rolls Royce they'd "increase profits" by replacing the current model with a Ford Mondeo with a RR grille stuck on the front and some wood and leather bits stuck around the cockpit. A car is a car, right? Millionaires would still buy it, wouldn't they?

VW did that with Bentley (Continental & Flying Spur = Phaeton with a 230% premium), and sales increased eight fold. in the US, VW sold more Bentleys than Phaetons.


To be fair that example is more the other way round. VW built the Phaeton as a statement, and its engineering and production way over the top, vastly different from a Mondeo (which is actually a good car in its own right). Have a look at the factory, for example. Given the choice I'd choose the Phaeton.
 
2014-08-02 04:03:54 PM  
I wonder what company is going to buy these guys out. I'm sure the executives will get a nice deal; the peons will be fired.
 
2014-08-02 04:06:13 PM  
It has been years since I lived in the area, but I would go out of my way to shop at Market Basket for the sole reason that the employees were very nice. They seemed to be there for a career, where other stores in the area were there for a wage. Fantastic customer service. Prices were very decent. Until this dispute, I never really knew of the family issues.
 
2014-08-02 04:06:15 PM  

MBP2112: Flint Ironstag: dustman81: I hope this is a case study for future MBA courses as to why putting profits above all else is a bad business strategy.

Market Basket was profitable because they had loyal employees and customers. Now, Market Basket is tainted. The only way for the board to save the company is to let Arthur T. buy a controlling stake and him telling the co-CEOs, the board and Arthur S. to get bent.

They sound like managers with MBA degrees but no clue about how to actually run a business. If they took over Rolls Royce they'd "increase profits" by replacing the current model with a Ford Mondeo with a RR grille stuck on the front and some wood and leather bits stuck around the cockpit. A car is a car, right? Millionaires would still buy it, wouldn't they?

Pardon the derail, but Ford did just that with Jaguar... Then took a Jag and bent it into an Aston Martin.


And look what happened to the X-Type sales wise....

/Not a bad car, and not designed to sell to existing Jag customers.
 
2014-08-02 04:11:06 PM  
 
2014-08-02 04:13:53 PM  

Flint Ironstag: dustman81: I hope this is a case study for future MBA courses as to why putting profits above all else is a bad business strategy.

Market Basket was profitable because they had loyal employees and customers. Now, Market Basket is tainted. The only way for the board to save the company is to let Arthur T. buy a controlling stake and him telling the co-CEOs, the board and Arthur S. to get bent.

They sound like managers with MBA degrees but no clue about how to actually run a business. If they took over Rolls Royce they'd "increase profits" by replacing the current model with a Ford Mondeo with a RR grille stuck on the front and some wood and leather bits stuck around the cockpit. A car is a car, right? Millionaires would still buy it, wouldn't they?


Schwinn did the same thing. They allow their name to be slapped onto cheap Huffy bikes.

I'm sure it makes money now, but it devalues the brand over time.
 
2014-08-02 04:22:11 PM  
Several of these guys are going to have a heck of a lawsuit, and if I was them I would file as soon as possible. This ship is sinking faster than the Titanic
 
2014-08-02 04:36:26 PM  

Piizzadude: Several of these guys are going to have a heck of a lawsuit, and if I was them I would file as soon as possible. This ship is sinking faster than the Titanic


Why? No work, no pay. What's wrong with that?
 
2014-08-02 04:37:22 PM  

Piizzadude: Several of these guys are going to have a heck of a lawsuit, and if I was them I would file as soon as possible. This ship is sinking faster than the Titanic


Presumably if things work out they won't want to sue.
 
2014-08-02 04:40:21 PM  

Debeo Summa Credo: Piizzadude: Several of these guys are going to have a heck of a lawsuit, and if I was them I would file as soon as possible. This ship is sinking faster than the Titanic

Why? No work, no pay. What's wrong with that?


Federal Protection of striking employees. They're guaranteed a salary, If i'm not mistaken.
 
2014-08-02 04:45:00 PM  
 
2014-08-02 04:52:41 PM  

Debeo Summa Credo: Piizzadude: Several of these guys are going to have a heck of a lawsuit, and if I was them I would file as soon as possible. This ship is sinking faster than the Titanic

Why? No work, no pay. What's wrong with that?


They're not doing a great job of distinguishing between employees who are striking and those who are working, for one.  TFA had one employee who'd been at work, and another who'd been approved for vacation time. I don't think you can blanket fire everyone without checking to see if you've paid them for what they have earned.

simrobert2001: Federal Protection of striking employees. They're guaranteed a salary, If i'm not mistaken.


Managers aren't permitted to strike.

Notice how everyone who works at a Wal Mart for more than six weeks and has a pulse is a manager or assistant manager of something.  That's not because they're managing anything.
 
2014-08-02 04:56:32 PM  
This is the perfect storm. A labor dispute with people who feel they have nothing to lose in pro-worker New England. I'm hoping that either management gives in or the company crashes and burns. If either one of these happens, Wal-Mart is done before 2020, if they can't adapt to being a regional chain again.
 
2014-08-02 04:58:24 PM  

simrobert2001: Debeo Summa Credo: Piizzadude: Several of these guys are going to have a heck of a lawsuit, and if I was them I would file as soon as possible. This ship is sinking faster than the Titanic

Why? No work, no pay. What's wrong with that?

Federal Protection of striking employees. They're guaranteed a salary, If i'm not mistaken.


Geez, I'm no labor lawyer but I don't think so. That would be ludicrous and awful.

Unions commonly set up "strike insurance" funds to replace wages when members go on strike and aren't working.
 
2014-08-02 05:01:36 PM  
Who said a business had democracy?
It is actually a dictatorship. That is the natural structure of it. Sadly.
 
2014-08-02 05:03:46 PM  

msqualia: Debeo Summa Credo: Piizzadude: Several of these guys are going to have a heck of a lawsuit, and if I was them I would file as soon as possible. This ship is sinking faster than the Titanic

Why? No work, no pay. What's wrong with that?

They're not doing a great job of distinguishing between employees who are striking and those who are working, for one.  TFA had one employee who'd been at work, and another who'd been approved for vacation time. I don't think you can blanket fire everyone without checking to see if you've paid them for what they have earned.

simrobert2001: Federal Protection of striking employees. They're guaranteed a salary, If i'm not mistaken.

Managers aren't permitted to strike.

Notice how everyone who works at a Wal Mart for more than six weeks and has a pulse is a manager or assistant manager of something.  That's not because they're managing anything.


Simply calling someone "manager" doesn't work for hourly exemption, and it probably wouldn't pass for other areas of labor law.

As far as their blanket statement, I really think The Fink is trying to do a Stalinist purge.
 
2014-08-02 05:04:16 PM  

msqualia: They're not doing a great job of distinguishing between employees who are striking and those who are working, for one.  TFA had one employee who'd been at work, and another who'd been approved for vacation time. I don't think you can blanket fire everyone without checking to see if you've paid them for what they have earned.


This.

I know this is a company, and you need to make money and all to stay in business.  But pissing off the majority of your customers, breaking USDA regulations (it's been reported a few times in regards to food delivery issues) and then breaking labor laws in the process, the latter two most likely to draw fines/lawsuits? That's not how you do it, Arthur S.
 
2014-08-02 05:10:25 PM  

basemetal: Withholding pay to punish employees for time missed?  Meh.


Are they actually missing work? Another artivle said that the employees were still showing up for their shifts and protesting when they're off the clock.
 
2014-08-02 05:52:08 PM  

RINO: basemetal: Withholding pay to punish employees for time missed?  Meh.

Are they actually missing work? Another artivle said that the employees were still showing up for their shifts and protesting when they're off the clock.


Artivle?  I know you mean article, but how do you make that typo?  Also, this article has at least one example of someone doing his job as best he could given the circumstances, and another person that had been approved to take vacation before all this shiat happened.
 
2014-08-02 06:01:27 PM  

MBP2112: Pardon the derail, but Ford did just that with Jaguar... Then took a Jag and bent it into an Aston Martin.


they cheapened the aston I got to ride in once, it was very ford like on the interior
 
2014-08-02 06:03:03 PM  
RINO, never mind my Boobies.  I see the "c" and "v" keys are right next to each other on my keyboard.

To all:  From what I can find, they are also withholding unused vacation time after termination which is against Massachusetts law.

FTA:  There are also accrued vacation benefits and other benefits that they're entitled to." Louison said he planned to file complaints in Massachusetts Superior Court and with the National Labor Relations Board.

Links regarding termination and vacation pay in Mass:

http://www.mass.gov/ago/doing-business-in-massachusetts/labor-laws-a nd -public-construction/wage-and-hour/vacation.html

https://malegislature.gov/Laws/GeneralLaws/PartI/TitleXXI/Chapter149 /S ection148
 
2014-08-02 06:12:44 PM  

Panty Sniffer: The first I heard of Market Basket was this week.  Now that I looked it up I really do not care as it does not affect me at all.


i still haven't bothered to look it up
 
2014-08-02 06:27:56 PM  

nyseattitude: Dear Market Basket (video)


Heh, just submitted this to the video before seeing your post.  Sorry if you subbed it as well.  Rock 101 did a Twisted Sister parody cover, but I can't find it on youtube.
 
2014-08-02 06:34:40 PM  

FriarReb98: I know this is a company, and you need to make money and all to stay in business.  But pissing off the majority of your customers, breaking USDA regulations (it's been reported a few times in regards to food delivery issues) and then breaking labor laws in the process, the latter two most likely to draw fines/lawsuits? That's not how you do it, Arthur S.


Thats _exactly_ how you do it if you're intent on salting the earth to spite your more popular brother.
 
2014-08-02 06:53:58 PM  

beakerxf: Flint Ironstag: dustman81: I hope this is a case study for future MBA courses as to why putting profits above all else is a bad business strategy.

Market Basket was profitable because they had loyal employees and customers. Now, Market Basket is tainted. The only way for the board to save the company is to let Arthur T. buy a controlling stake and him telling the co-CEOs, the board and Arthur S. to get bent.

They sound like managers with MBA degrees but no clue about how to actually run a business. If they took over Rolls Royce they'd "increase profits" by replacing the current model with a Ford Mondeo with a RR grille stuck on the front and some wood and leather bits stuck around the cockpit. A car is a car, right? Millionaires would still buy it, wouldn't they?

Schwinn did the same thing. They allow their name to be slapped onto cheap Huffy bikes.

I'm sure it makes money now, but it devalues the brand over time.


I have a Schwinn Homegrown frame in the basement from the late 90's, one of the last of the good Schwinn bikes.  I spent over $2000 on it.  It was an awesome bike.  Now Schwinn just sells garbage and I wouldn't wish that crap on my worst enemy.
 
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