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(The Register)   It's SysAdmin Day. YOU'RE WELCOME   (theregister.co.uk) divider line 75
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1553 clicks; posted to Geek » on 25 Jul 2014 at 10:02 AM (1 year ago)   |  Favorite    |   share:  Share on Twitter share via Email Share on Facebook   more»



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2014-07-25 09:38:07 AM  
My email isn't working.
 
2014-07-25 09:44:37 AM  

Mentat: My email isn't working.


Have you restarted your computer yet?
 
2014-07-25 09:47:14 AM  
RTFM.
 
2014-07-25 10:04:12 AM  
www.wwe.com
 
2014-07-25 10:04:52 AM  
MOVE!
 
2014-07-25 10:08:42 AM  
Is the BOFH still around?  I haven't read his stuff in years, but it was funny back in the day.
 
2014-07-25 10:10:57 AM  
Hold the power button down and count to 5. Not let go. Is it off? Yes? No? You hear something? Nevermind that's just the gray box on the floor that hums all the time? Wait. Is that gray box connected to your computer? It is? Does it have a button the front? A couple? A slot ... uh huh ... yeah ... ok. Yeah, no, I have an idea. Let's try something shall we? Yes, are you near your kitchen? You are? Great. Do you have a toaster? You do?? That's great! Can you unplug it and carry it into the bathroom? You can ... you are ... yes, yes you are doing great. We'll get you fixed in no time. Now, the next part requires you to listen carefully. I need you to fill up the bathtub with water ... oh I'm sorry. Yes, I, too, am glad you have a tub in the downstairs bathroom. Not everyone has one! Ok ... yes ... is it filling up? It is? Great! Now, I want you to plug in the toaster and set it next to the tub. Can you do this for me? You can? You are awesome. We are so close to being done. Your email will work in no time. Yes. Can you step into the water? Please? I know. Yes, remove your socks. It sucks to have wet socks on. Great. Now, I want you to take the toaster and turn it on. Does it have a switch or a leve.... a lever? Great. Yes! That's fantastic! Now, I want you to turn it on and then drop it in the water. Yes... drop it in the ... hello? Hello?

Eh, fark it. I'm going to lunch.
 
2014-07-25 10:11:11 AM  
i291.photobucket.com
 
2014-07-25 10:17:30 AM  

Zap_Rowsdower: Is the BOFH still around?  I haven't read his stuff in years, but it was funny back in the day.


The first ones in '95 were really funny, then it went completely the rails, then when it became a regular column (in The Register) it was consistently amusing.
 
2014-07-25 10:17:58 AM  

Zap_Rowsdower: Is the BOFH still around?  I haven't read his stuff in years, but it was funny back in the day.


Yep. Usually on Friday he'll put up a new post at The Register. Not every week, though.
 
2014-07-25 10:20:47 AM  
I have a tablet I use for running an irc server. It has a 1800.5 hour uptime. Does this make me a SysAdmin?
 
2014-07-25 10:28:59 AM  
No, you're welcome Subby.  I'll have someone on my team look into your issue.

/Systems Program Analyst
 
2014-07-25 10:31:05 AM  
Back when I used to teach college courses on the side, I used to tell my students that being an admin is kind of like being the phone company (yes, cell phones were already a thing, but most people still had landlines, so the analogy worked).

It comes down to this: when you do your job well, nobody notices. When you do your job poorly, EVERYBODY notices.
 
2014-07-25 10:31:10 AM  
I think back when I was a sys admin if someone came to my office to wish me a happy sys admin day while I was prepping to spend the weekend defragging the Exchange DBs I'd throw a shoe at them.
 
2014-07-25 10:33:56 AM  
Well, that explains the pasty mob milling about looking for free donuts.
 
2014-07-25 10:37:09 AM  
This job's easy!

img.fark.net
 
JW
2014-07-25 10:37:55 AM  
I wanted to read up no it but sysadminday.com is down :/

I put in a trouble ticket.

Fark wouldn't even let me post the URL because it's down.
 
2014-07-25 10:38:10 AM  
YAY! Time for my yearly rant.

SysAdmin day?! pfffff

The rest of us in electronics kept the world running long before there was sysadmins and we never got a day.
All of communications rely on electronic technicians, technologists and engineers, but the people who only know how to use the technology get a day?
They should just wrap sysadmin day in with secretary's day, both are just people who know how to type but don't know how the things work.
WHERE IS ELECTRONICS DAY!!!!!!

/rant over
//start bashing me below
 
2014-07-25 10:39:59 AM  
Where's the 'any' key?
 
2014-07-25 10:40:28 AM  
 
2014-07-25 10:40:40 AM  

grokca: YAY! Time for my yearly rant.

SysAdmin day?! pfffff

The rest of us in electronics kept the world running long before there was sysadmins and we never got a day.
All of communications rely on electronic technicians, technologists and engineers, but the people who only know how to use the technology get a day?
They should just wrap sysadmin day in with secretary's day, both are just people who know how to type but don't know how the things work.
WHERE IS ELECTRONICS DAY!!!!!!

/rant over
//start bashing me below


We had one, but we had to shut it down due to improper grounding.  Damned thing almost started the whole data center on fire.
 
2014-07-25 10:44:26 AM  

grokca: YAY! Time for my yearly rant.

SysAdmin day?! pfffff

The rest of us in electronics kept the world running long before there was sysadmins and we never got a day.
All of communications rely on electronic technicians, technologists and engineers, but the people who only know how to use the technology get a day?
They should just wrap sysadmin day in with secretary's day, both are just people who know how to type but don't know how the things work.
WHERE IS ELECTRONICS DAY!!!!!!

/rant over
//start bashing me below


Awfully cocky for a guy who couldn't cut it as a mechanical engineer, ain'tcha?
 
2014-07-25 10:45:44 AM  

grokca: YAY! Time for my yearly rant.

SysAdmin day?! pfffff

The rest of us in electronics kept the world running long before there was sysadmins and we never got a day.
All of communications rely on electronic technicians, technologists and engineers, but the people who only know how to use the technology get a day?
They should just wrap sysadmin day in with secretary's day, both are just people who know how to type but don't know how the things work.
WHERE IS ELECTRONICS DAY!!!!!!

/rant over
//start bashing me below


We should discuss this in more detail.

Can I please get your email address for no particular reason?
 
2014-07-25 10:47:22 AM  

Farking Canuck: This job's easy!

[img.fark.net image 640x196]


couldnt agree more
 
2014-07-25 10:51:23 AM  

grokca: YAY! Time for my yearly rant.

SysAdmin day?! pfffff

The rest of us in electronics kept the world running long before there was sysadmins and we never got a day.
All of communications rely on electronic technicians, technologists and engineers, but the people who only know how to use the technology get a day?
They should just wrap sysadmin day in with secretary's day, both are just people who know how to type but don't know how the things work.
WHERE IS ELECTRONICS DAY!!!!!!

/rant over
//start bashing me below


Don't worry, it's not really SysAdmin day, either.  It's actually a holiday for sales and marketing slobs who needed an excuse for a sale.
 
2014-07-25 10:53:37 AM  

China White Tea: grokca: YAY! Time for my yearly rant.

SysAdmin day?! pfffff

The rest of us in electronics kept the world running long before there was sysadmins and we never got a day.
All of communications rely on electronic technicians, technologists and engineers, but the people who only know how to use the technology get a day?
They should just wrap sysadmin day in with secretary's day, both are just people who know how to type but don't know how the things work.
WHERE IS ELECTRONICS DAY!!!!!!

/rant over
//start bashing me below

Don't worry, it's not really SysAdmin day, either.  It's actually a holiday for sales and marketing slobs who needed an excuse for a sale.


On the up side, I've got venders paying for golf and dinner so the day's looking up.
 
2014-07-25 10:54:45 AM  

Oysterman: The story of Jack, the worst end user.


Strange, I think this guy worked at my company too.
 
2014-07-25 10:56:15 AM  

Oysterman: The story of Jack, the worst end user.


Great story. What an asshole.
 
2014-07-25 11:02:49 AM  
So, any other admins here with a good story?
 
2014-07-25 11:03:18 AM  

skozlaw: grokca: YAY! Time for my yearly rant.

SysAdmin day?! pfffff

The rest of us in electronics kept the world running long before there was sysadmins and we never got a day.
All of communications rely on electronic technicians, technologists and engineers, but the people who only know how to use the technology get a day?
They should just wrap sysadmin day in with secretary's day, both are just people who know how to type but don't know how the things work.
WHERE IS ELECTRONICS DAY!!!!!!

/rant over
//start bashing me below

Awfully cocky for a guy who couldn't cut it as a mechanical engineer, ain'tcha?


static.comicvine.com
 
2014-07-25 11:08:35 AM  

Joe USer: So, any other admins here with a good story?


Not really a story, per se, but I discovered the other day that one of my users didn't know that they can use the shift key to capitalize a single letter.  They would toggle the caps-lock on, type the letter they wanted capitalized, and then toggle it back off.  I inquired about this, thinking maybe the key was broken or jammed, and they said, "How else would you do it?"

Got an email from him a day later reading, "This shift key trick is AWESOME!"
 
2014-07-25 11:15:04 AM  
 
2014-07-25 11:15:07 AM  

Oysterman: The story of Jack, the worst end user.


That's funny, but there are parts of it I find questionable, like the single firewall-bypassing laptop - that just doesn't make sense, both as a strategy, and as a problem.  Even if you did that for some reason, the laptop wouldn't be configured to bypass the firewall, the firewall would be configured to allow the laptop to bypass it.  That's a 10 second problem.
 
2014-07-25 11:18:41 AM  

Joe USer: So, any other admins here with a good story?


My friend's VP said that they would "save 50% on their datacenter costs" if they unplugged one of the power supplies on any equipment with redundant power supplies. No, really.

Even better: some dual-homed power supplies are designed so that if one of the connections fails, the device will actually consume MORE power due to increased cooling requirements for a single power supply.
 
2014-07-25 11:20:01 AM  

Joe USer: So, any other admins here with a good story?


I think my most surreal moment was the time we discovered that a contractor one of our tenants hired had run a bundle of cables through a pipe that drained water from the roof. We discovered it when building maintenance wound up uncapping the pipe on the roof when they installed a new A/C unit. When they turned it on it started dripping into the tenant's employee lounge because the contractor had uncapped it, run some cables out of their server room and through the pipe to an MDF. I guess they thought it was conduit. Or maybe they were just lazy. Or stupid.
 
2014-07-25 11:21:24 AM  

China White Tea: like the single firewall-bypassing laptop


I think when he says firewall he means web filter. Which getting around is usually just a simple matter of having access to a router that's not subject to the filtering.
 
2014-07-25 11:26:48 AM  
I spent 3 years teaching an older gentleman how to right click with his mouse. I mean, it wasn't the only thing I was fixing or doing for him. It got very frustrating. I'll tell you, however, he eventually got it. And when it 'clicked' he was so proud of himself. He'd say 'Now Nadie, look. Right. Click'. Heh.

Almost makes up for the time he called me in the middle of a date to ask me where his email, that he'd spent 20 minutes working on, went. He'd minimized it by accident and had no idea anything like that could happen. Should he write a new one? I walked him through finding the start button "Oh yeah, right there" and then move to the right until a box read the name of the email. He clicked on it "Nadie, it showed back up. How did that happen?" I told him computer magic and I'd explain later. Lots of fun stories with him. Great guy, if electronics weren't involved.
 
2014-07-25 11:32:31 AM  
I recently had a user who was very upset that there was a 90 second delay on checking pop3 mail.

Gave a very long detailed complaint on how this would be very detrimental to his business if he had to wait 90 full seconds between email checks. I just turned off the warning, it still takes 90 seconds to get email, but apparently it's ok if you don't mention it.
 
2014-07-25 11:45:00 AM  
If you aren't also maintaining the website and/or a programmer, you have the easiest job in the company.
 
2014-07-25 11:55:13 AM  

SacriliciousBeerSwiller: If you aren't also maintaining the website and/or a programmer, you have the easiest job in the company.


Bullshiat.  You guys can just whip out everything and start over.  No temporal constraints.  Some of us have to deal with the stupid shiat you did last year.

/pissed off DBA
 
2014-07-25 12:11:35 PM  
Ok, here's a fun one. Many years ago, streaming audio was starting to become popular. My boss would love to listen to some public radio station that would stream all day. Problem was, we only had a T-1 for the entire company, including hosting, and the boss would easily chew up a good chunk of it. So, I went up to his office and had a talk about it. He explained that the show was only 2kb, and he couldn't possibly be using up all that bandwidth. He then pointed to the playlist file on his mac, and sure enough, it was 2kb. I explained how it was just a pointer to a larger stream, but he couldn't comprehend it, until I unplugged his computer while it was playing and it stopped 10 seconds later.

My boss was a dba for many years before he started his own company. He has a background in the industry, he understands data. To this day I don't understand how he could think that 2 hours of public radio could be compressed into about 2000 bytes.

He went back to the FM radio to listen and we had a DSL line installed just for his offices.
 
2014-07-25 12:16:43 PM  
 
2014-07-25 12:17:51 PM  

Joe USer: My boss was a dba for many years before he started his own company. He has a background in the industry, he understands data. To this day I don't understand how he could think that 2 hours of public radio could be compressed into about 2000 bytes.


That's simple. Our brains suck.

He wanted the stream to be not the problem, his brain noticed 2KB, his brain locked onto that and never looked back. That is also why people very often have moments of insight where they notice they hold idiotic ideas.
 
2014-07-25 12:19:33 PM  
i280.photobucket.com
 
2014-07-25 12:21:07 PM  
 
2014-07-25 12:23:08 PM  
One last story.

I'm was working for a startup as an admin. Small datacenter, as in an office with two windows, 3 racks and two desks.  So, I go on vacation for a week in August. The day after I leave, I hear from my boss the the A/C has broken down. This is a small office, it's a window unit, I told him to have another window unit installed in the other window. He decided that $400 was too much to pay, so he sent the unit to be repaired, in August, with no cooling system. The room went up to 120+ degrees.

Unfortunately for him, the vendor that we purchased our servers from was visiting, and when he saw the state of the room he sent a notice that the warranties on our servers specifically require air conditioning and that the boss has voided them. Hey, but at least he saved $400.
 
2014-07-25 12:24:12 PM  
I'm a sysadmin, but none of my stories are good. Most of them are frankly depressing.
 
2014-07-25 12:32:43 PM  
Let me tell you the story of the $50,000 AC belt.

It was Labor day weekend a couple of years ago. I was all of a year in as the sole on site IT guy for the place, and redundancy wasn't a high priority.

I get a call because none of our shiat was working. I come in on a Saturday to find the server room's AC unit had failed, no failover, no alerts or alarms. The room had to be triple digits.

I aired it out, set up fans, then assessed damage. We lost one motherboard and an HDD of one SAN, and an HDD off the other SAN.

Did I mention we also didn't hold with best practices? Both our Domain Controllers, our file server, our print server, etc. were all virtuals stored on those SANs.

It gets better. We had data backups, but no server snapshots. And the data backups weren't complete. We also didn't hold with comprehensive data backup back then either, apparently.

The heat caused the logical drive to fail on both SANs. I spent all day that Saturday trying to get them back online with phone support for the hardware, but after 12 hours, they told me I was SOL, we'd need to find a data recovery group.

So we had some guys from corporate drive over, and spend the Sunday and Monday of Labor Day weekend pretty much setting the entire system back up from scratch.

We did eventually get the data back, 8 months and $50,000 later, so there was that.

What had happened is the belt in the AC unit had snapped. It was running, but not moving air, so it didn't kick up any alerts. We since implemented a slew of backup and alert systems. I think I ended up 36 hours over what was supposed to be a 3 day holiday weekend, let alone the rest of the work week as I had to be there to deal with issues that came up as we put some meat on the skeleton system we had running.

Nothing like working 18 hours on a Labor Day(that was also my birthday, as it turned out).
 
2014-07-25 12:33:06 PM  
Thanks for forcing updates onto my instrument PC even after we explicitly told you not to and why.

I really like spending half a day scouring my source and rebuilding everything after communication was lost and my columns toasted and sprayed phase everywhere.  I really enjoy having to rerun everything that was suppose to acquire overnight.  I also like having to call your help desk over and over to get someone to uninstall those god damn updates that made the instrument software quit communicating with it.

Thanks.
 
2014-07-25 12:34:13 PM  

asquian: I'm a sysadmin, but none of my stories are good. Most of them are frankly depressing.


Those ARE the good ones. That's why the owner of one place would buy 2 bottles of good scotch for us. One would be kept in the back of a filing cabinet for emergencies.
 
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