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(BBC-US)   What's worse for your restaurant: a bad review by a local blogger, or making international news for suing your dissatisfied customers?   (bbc.com) divider line 84
    More: Dumbass, Google Search, Google, French law  
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9574 clicks; posted to Main » on 17 Jul 2014 at 6:19 PM (10 days ago)   |  Favorite    |   share:  Share on Twitter share via Email Share on Facebook   more»



84 Comments   (+0 »)
   
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ZAZ [TotalFark]
2014-07-17 05:40:36 PM
I'd say an obvious bad review near the top of search results is worse than a story about litigation involving the company.

But perhaps I'm biased against critics because I read too many "I got five croutons instead of six! One star!" type reviews today.
 
2014-07-17 06:22:20 PM
Amy's Baking Company called. They're suing you for stealing their schtick. You bleepity bleep!
 
2014-07-17 06:22:39 PM
That's OK, they can just sue Google later and demand this whole unpleasantness be "forgotten".
 
2014-07-17 06:24:34 PM
To be fair, France's constitution guarantees the right to provide bad service.
 
2014-07-17 06:27:24 PM
Acquataine -- didn't Henry II imprison his wife Eleanor of Aquataine for a bad review.
 
2014-07-17 06:28:40 PM
The judge sounds like an idiot who thinks the Interwebs are a series of tubes.
 
2014-07-17 06:30:51 PM
The folks on eccie.net count on all our good reviews.

It really is our duty, guys.
 
2014-07-17 06:30:53 PM
I just googled "Il Giardino Cap Ferret"

Looks like the restaurant owner will soon understand the meaning of the Streisand effect...
 
2014-07-17 06:32:04 PM
In her article, which has now been deleted, she complained of poor service and what she said was a poor attitude on the part of the owner during a visit in August 2013

How many here have ever spoken to a restaurant owner about bad service? I wonder what the owner said to her....
 
2014-07-17 06:32:21 PM

BitwiseShift: Acquataine -- didn't Henry II imprison his wife Eleanor of Aquataine for a bad review.

Will no one rid him of his turbulent queen?
 
2014-07-17 06:33:03 PM
This kind of thing would never happen in 'Murica.

FREEDUM OF SPPECH LIBTARDOS
 
2014-07-17 06:33:32 PM
French law has always been pretty screwed up.
 
2014-07-17 06:37:01 PM

Russ1642: French law has always been pretty screwed up.


Freedom of speech is a concept that Europe has never seemed to have grasped.
 
2014-07-17 06:37:02 PM

lostcat: The judge sounds like an idiot who thinks the Interwebs are a series of tubes.


kind of, but according to TFA: 'Under French law, a judge can issue an emergency order to force a person to cease any activity they find to be harming the other party in the dispute.' apparently it doesn't matter if its true, or even a subjective thing, the judge just judges if she feels that they are doing material harm to the other party. in this case, she believed that its place as the 4th ranking and the blog having 3,000 followers meant that the negative review was causing real harm to the restaurant and so she issued the order. The way i read this, its an emergency thing to allow the overall dispute to be settled... so in this case, if the blogger had wanted to she could have either A. appealed the emergency order on ground or B. fought the larger case of facts (which seemed to be some sort of libel complaint) and if she won the emergency order would become moot. not sure how the fines worked into that though since the article doesn't get too far into it.
 
2014-07-17 06:37:34 PM
What? Were the snails not slimy enough? Did the half-cooked song birds not burst with enough blood when you bit into them? Was the goose liver not bloaty enough for you?
 
ZAZ [TotalFark]
2014-07-17 06:38:09 PM
Russ1642

Translated into American, it sounds like the restaurant got a temporary restraining order or preliminary injunction against a party who didn't even hire a lawyer. We don't know what would have happened if the blogger had fought back instead of surrendering almost immediately.
 
2014-07-17 06:39:16 PM

Captain Darling: That's OK, they can just sue Google later and demand this whole unpleasantness be "forgotten".


And later they will sue Google and demand that their first suit be forgotten.

And then...uh oh.

/it's lawsuits all the way down.
 
2014-07-17 06:39:49 PM

baronbloodbath: This kind of thing would never happen in 'Murica.

FREEDUM OF SPPECH LIBTARDOS


You sure about that?
http://arstechnica.com/tech-policy/2014/07/retailer-threatens-critic al -reviewers-on-amazon-with-legal-trouble/
 
2014-07-17 06:41:58 PM

wesmon: Russ1642: French law has always been pretty screwed up.

Freedom of speech is a concept that Europe has never seemed to have grasped.


No shiat, Sherlock.  That's why we left.  One of the reasons, anyway.
 
2014-07-17 06:42:29 PM

capt.hollister: I just googled "Il Giardino Cap Ferret"

Looks like the restaurant owner will soon understand the meaning of the Streisand effect...


THIS!!!


...I need wine for my children..(.said with a sarcastic French accent)
 
2014-07-17 06:42:36 PM

baronbloodbath: This kind of thing would never happen in 'Murica.

FREEDUM OF SPPECH LIBTARDOS


To be fair, you are free to say anything, anywhere, about anyone or anything. However, even in 'Murica, you are free to suffer the consequences from the things you say.
 
2014-07-17 06:45:30 PM

ZAZ: Russ1642

Translated into American, it sounds like the restaurant got a temporary restraining order or preliminary injunction against a party who didn't even hire a lawyer. We don't know what would have happened if the blogger had fought back instead of surrendering almost immediately.


Why would you translate into American? I'm Canadian. Hell, I'm somewhat French Canadian but don't spread that around.
 
2014-07-17 06:46:18 PM
Woah, are we personally responsible for the order in which our content may appear on a search? And something too prominent and negative constitutes defamation...wth?
 
2014-07-17 06:47:05 PM
2.bp.blogspot.com

Is not amused.
 
2014-07-17 06:48:13 PM
Hey France,

Let us know if you want to, you know, borrow this back from us for a while.

www.statesymbolsusa.org

Seems like you guys may need it just a little bit more than we do.

(Also all the stuff about sending us your huddled masses yearning to breath free jumped the shark here a while back.)

-USA
 
2014-07-17 06:48:40 PM
Let them eat cake.
 
2014-07-17 06:49:27 PM

BitwiseShift: Acquataine -- didn't Henry II imprison his wife Eleanor of Aquataine for a bad review.


No, he imprisoned Eleanor of Aquitaine.
What is this Aquataine of which you write, some kind of water-based amusement park ?
 
2014-07-17 06:51:59 PM

lostcat: Hey France,

Let us know if you want to, you know, borrow this back from us for a while.



Seems like you guys may need it just a little bit more than we do.

(Also all the stuff about sending us your huddled masses yearning to breath free jumped the shark here a while back.)

-USA


Maybe you should move it near your mexican border where your government conducts illegal searches of its citizens. Arizona would be a good start.
 
2014-07-17 06:54:24 PM
To be fair, French insults can be not very nice indeed.
 
2014-07-17 06:57:22 PM
It's obvious that Il Giardino  in Cap Ferret is a terrible restaurant and should be avoided at all costs. The owner is also a dirty surrender monkey and so is the judge that ruled against the blogger. If I ever were to go to Cap Ferret, I'd go to Il Giardino and warn people the people that are about to enter it about what a terrible restaurant this is. I mean, it's obvious that one place to avoid in Cap Ferret is Il Giardino
 
2014-07-17 06:59:47 PM

ZAZ: We don't know what would have happened if the blogger had fought back instead of surrendering almost immediately.


Well, to play devil's advocate, she is French.  Surrendering immediately is SOP.
 
2014-07-17 07:00:15 PM
It's almost like people don't know that the links near the top of any search are comprised of the most clicked on links.  It's not the only algorithm at play but it's a big one.

Big enough that you used to be able to "google bomb" completely irrelevant results to the top spot.

A famous google bomb used to be that searching for "miserable failure" would bring up George W. Bush's biography in the number one spot.
 
2014-07-17 07:02:41 PM

lostcat: Hey France,

Let us know if you want to, you know, borrow this back from us for a while.

[www.statesymbolsusa.org image 264x428]

Seems like you guys may need it just a little bit more than we do.

(Also all the stuff about sending us your huddled masses yearning to breath free jumped the shark here a while back.)

-USA


They have like nine of them.
http://en.wikipedia.org/wiki/Replicas_of_the_Statue_of_Liberty#Franc e

Hasn't seemed to help either of us, lately.
 
2014-07-17 07:04:04 PM

cftc: baronbloodbath: This kind of thing would never happen in 'Murica.

FREEDUM OF SPPECH LIBTARDOS

You sure about that?
http://arstechnica.com/tech-policy/2014/07/retailer-threatens-critic al -reviewers-on-amazon-with-legal-trouble/


I wonder if the makers of Tuscan Milk ever thought about suing.

Boo_Guy: It's almost like people don't know that the links near the top of any search are comprised of the most clicked on links.  It's not the only algorithm at play but it's a big one.

Big enough that you used to be able to "google bomb" completely irrelevant results to the top spot.

A famous google bomb used to be that searching for "miserable failure" would bring up George W. Bush's biography in the number one spot.


blippitt.com
 
2014-07-17 07:05:15 PM

lostcat: Hey France,

Let us know if you want to, you know, borrow this back from us for a while.

[www.statesymbolsusa.org image 264x428]

Seems like you guys may need it just a little bit more than we do.

(Also all the stuff about sending us your huddled masses yearning to breath free jumped the shark here a while back.)

-USA


They already have one.

heindorffhus.motivsamler.dk
 
2014-07-17 07:05:51 PM
Le Cafe' Streisand?
 
2014-07-17 07:10:47 PM

Captain Darling: That's OK, they can just sue Google later and demand this whole unpleasantness be "forgotten".


Yeah, but only if the event transpired several years back, as to be no longer relevant.

So, 10-15 years from now perhaps.

---

Amy's Bakery actually got tons of customers based on their notority. Maybe it'll work out for this place as well.

/or they could just change their name.
 
2014-07-17 07:11:17 PM

Solty Dog: To be fair, French insults can be not very nice indeed.


I just read the original critique. It contains not a single insult, but simply relates the tale of when the blogger and her mom had dinner there, something they apparently used to do every year when vacationing at Cap Ferret, but will not be doing again.
 
2014-07-17 07:13:11 PM

baronbloodbath: This kind of thing would never happen in 'Murica.

FREEDUM OF SPPECH LIBTARDOS


You can still be sued for slander, libel, threats etc.

No-one said she couldn't write that headline, just that she had to pay 1500Euro for it, and change it.

Also, she choose not to be represented by a lawyer (I read about this case from other places). But instead of just changing the headline, he deleted the whole article, and went on a whine fest.
 
2014-07-17 07:15:13 PM

ZAZ: I'd say an obvious bad review near the top of search results is worse than a story about litigation involving the company.

But perhaps I'm biased against critics because I read too many "I got five croutons instead of six! One star!" type reviews today.


Who cares? What kind of FUBAR law allows a restaurant to sue and win because someone wrote a bad review about them online?

Translated into American, it sounds like the restaurant got a temporary restraining order or preliminary injunction against a party who didn't even hire a lawyer. We don't know what would have happened if the blogger had fought back instead of surrendering almost immediately.

The lack of an attorney shouldn't be relevant. The douchebag restaurant owner sued over a bad review. Any law that makes any farking sense combined with any judge with an iota of intelligence would have seen the suit thrown it out.

Oooo... the blogger has 3,000 followers. What happens when the New York Times gives a restaurant a shiatty review. Oh wait... this is France. Does Le Monde do restaurant reviews? If not, pick a huge French publication that does.

Next up: Movie critic successfully sued for giving a shiatty movie a shiatty review, thus allegedly hurting ticket sales.
 
2014-07-17 07:15:24 PM
img.fark.net
 
2014-07-17 07:15:50 PM

Russ1642: ZAZ: Russ1642

Translated into American, it sounds like the restaurant got a temporary restraining order or preliminary injunction against a party who didn't even hire a lawyer. We don't know what would have happened if the blogger had fought back instead of surrendering almost immediately.

Why would you translate into American? I'm Canadian. Hell, I'm somewhat French Canadian but don't spread that around.


He's somewhat French Canadian!
 
2014-07-17 07:16:10 PM

wesmon: Russ1642: French law has always been pretty screwed up.

Freedom of speech is a concept that Europe has never seemed to have grasped.


Yet people keep saying America sucks donkey nuts and how we all should aspire to be more like Europeans. No thanks.
 
2014-07-17 07:16:37 PM

fusillade762: cftc: baronbloodbath: This kind of thing would never happen in 'Murica.

FREEDUM OF SPPECH LIBTARDOS

You sure about that?
http://arstechnica.com/tech-policy/2014/07/retailer-threatens-critic al -reviewers-on-amazon-with-legal-trouble/

I wonder if the makers of Tuscan Milk ever thought about suing.

Boo_Guy: It's almost like people don't know that the links near the top of any search are comprised of the most clicked on links.  It's not the only algorithm at play but it's a big one.

Big enough that you used to be able to "google bomb" completely irrelevant results to the top spot.

A famous google bomb used to be that searching for "miserable failure" would bring up George W. Bush's biography in the number one spot.

[blippitt.com image 500x369]


Google censors out a LOT of auto-complete terms these days -- http://www.2600.com/googleblacklist/

1.bp.blogspot.com
 
2014-07-17 07:16:54 PM
"They're being blackmailed!" -- Arizona republicans.
 
2014-07-17 07:17:47 PM

jtown: wesmon: Russ1642: French law has always been pretty screwed up.

Freedom of speech is a concept that Europe has never seemed to have grasped.

No shiat, Sherlock.  That's why we left.  One of the reasons, anyway.


Oh. Are you sure it wasn't about 1. I'm oppressed because of my weird religion. 2. I am poor. 3. I was kicked out?

I'm pretty sure it wasn't freedom of speech, or the right to carry guns as reason 97. or 98. or that it was on the list of reasons at all.
 
2014-07-17 07:20:49 PM
jehovahs witness protection:

He's somewhat French Canadian!

So am I,  and I fart in your general direction!

davidkanigan.files.wordpress.com

www.screamingfrog.co.uk
 
2014-07-17 07:21:54 PM
spawn73:
No-one said she couldn't write that headline, just that she had to pay 1500Euro for it, and change it.

Also, she choose not to be represented by a lawyer (I read about this case from other places). But instead of just changing the headline, he deleted the whole article, and went on a whine fest.


Really? You're defending a restaurant that sues over a bad review? Wow. The stupid burns.

/ Il Giardino in Cap-Ferret should be avoided at all costs. Some say the Il Giardino serves rat feces with every meal. Just to be safe, avoid eating at Il Giardino if you don't want to risk eating rat feces.
 
2014-07-17 07:24:14 PM

ReapTheChaos: lostcat: Hey France,

Let us know if you want to, you know, borrow this back from us for a while.

[www.statesymbolsusa.org image 264x428]

Seems like you guys may need it just a little bit more than we do.

(Also all the stuff about sending us your huddled masses yearning to breath free jumped the shark here a while back.)

-USA

They already have one.

[heindorffhus.motivsamler.dk image 346x316]


kickpoint.ca
 
2014-07-17 07:25:05 PM
Place must be doing good to afford that good of a bribe...
 
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