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(Network World)   Everything you ever wanted to know about Apple retail stores   (networkworld.com) divider line 21
    More: Interesting, Apple Stores  
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2031 clicks; posted to Geek » on 20 May 2014 at 11:25 AM (13 weeks ago)   |  Favorite    |   share:  Share on Twitter share via Email Share on Facebook   more»



21 Comments   (+0 »)
   
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2014-05-20 09:04:50 AM
There was also a time where you could walk in and find that all of the hard drive icons on every mac in the store had been renamed to 'Toaster'.
 
2014-05-20 11:30:37 AM
The Apple Store in the Mall of America is directly across from the Microsoft Store.

Aside from the difference in logo, it's very hard to tell them apart.
 
2014-05-20 11:34:48 AM
No mention in the slideshow on the weight of their doors...

racked.com
Or how that man in blue bent like that.
 
2014-05-20 11:37:49 AM

Hunter4242: The Apple Store in the Mall of America is directly across from the Microsoft Store.

Aside from the difference in logo, it's very hard to tell them apart.


Of course not, since Microsoft is desperately trying to copy Apple's image with their stores.
 
2014-05-20 11:38:58 AM
Things I don't really want to know about Apple Stores: whatever was in the rest of the friggin' SLIDE SHOW.
 
2014-05-20 11:40:45 AM
.
 
2014-05-20 11:50:06 AM
This is all I need to know that it's best to keep out of Apple stores...

2.bp.blogspot.com
 
2014-05-20 11:50:19 AM
"full of assholes" was not one of the slides. I demand my money back.
 
2014-05-20 12:01:43 PM

Hunter4242: The Apple Store in the Mall of America is directly across from the Microsoft Store.

Aside from the difference in logo, it's very hard to tell them apart.


In Seattle, we have the exact same thing in our U-District Shopping Center.
 
2014-05-20 12:07:56 PM
Huh, I didn't know the one in Tyson's Corner was the first.  That was interesting.
 
2014-05-20 12:10:33 PM
Having only had one experience with an apple store, it was rather pleasant.
Son dropped my wife's iPad on it's face and it lost video. It worked if we connected it to an external monitor, touch worked and everything. Called up support they told me it was out of warranty so could cost at least $70 to fix it. I made an appointment for a store in ATL. Called back the next day and rescheduled for the following weekend. Happened to be the weekend just after the 5c released.
Get to the store after fighting traffic in the parking lot for 45minutes. Line up outside the store is insane, so I find a guy in a blue shirt and tell him we have an appointment. He checks, says that it was set for the previous weekend. Quick explanation of what happened with the call and he's like ok, let me check. There is a 4pm spot, it's 3:40. Great.
Go in, sign in with another blue-shirt. Sit and wait.
4:00 another blue-shirt shows up with a brand new iPad, the old one still under warranty.

Not a fan of the product, but the support at the stores is spot on.
 
2014-05-20 12:11:53 PM
EverythingA very small sample of things you never wanted to know about Apple retail stores.

FTFY
 
2014-05-20 12:34:49 PM
I live by an Apple store and walk by it every day on my way to work.  Every few months or so (probably coincides with new products, I don't really follow their stuff), I see people camped outside the store, with tents and sleeping bags, waiting for it to open.  I just want to scream at them, "What the hell is wrong with you?!?!  Get a life!!!  Go do something productive with yourself!!!"
 
2014-05-20 01:13:19 PM
Gee, why isn't there a slideshow about "Everything you ever wanted to know about the Microsoft store?" Oh yeah, nobody gives a flying f**k.
 
2014-05-20 01:14:27 PM

Altman: I live by an Apple store and walk by it every day on my way to work.  Every few months or so (probably coincides with new products, I don't really follow their stuff), I see people camped outside the store, with tents and sleeping bags, waiting for it to open.  I just want to scream at them, "What the hell is wrong with you?!?!  Get a life!!!  Go do something productive with yourself!!!"


It still amazes me that so many people buy such a complex and expensive product without having tried it, read actual reviews or user feedback. I love my HTC and have had three in a row now but I'd still never buy one on launch day. How would I know I'd like it?
 
2014-05-20 01:25:25 PM

Flint Ironstag: Altman: I live by an Apple store and walk by it every day on my way to work.  Every few months or so (probably coincides with new products, I don't really follow their stuff), I see people camped outside the store, with tents and sleeping bags, waiting for it to open.  I just want to scream at them, "What the hell is wrong with you?!?!  Get a life!!!  Go do something productive with yourself!!!"

It still amazes me that so many people buy such a complex and expensive product without having tried it, read actual reviews or user feedback. I love my HTC and have had three in a row now but I'd still never buy one on launch day. How would I know I'd like it?


You are buying a conversation piece for the next six months until the next ones comes out so that you can 'learn it' with the people you associate with in order to feel both collaborative, social and productive. We don't produce much at our jobs any more, and the individual career paths of ever more specialization results in having few people to collaborate with when it gets down to the nitty gritty of a task. We already know what the status is of everyone we know through social apps, so what else do we talk about when we occasionally meat(yes)up together.
 
2014-05-20 02:39:14 PM

TheNewJesus: "full of assholes and 'geniuses'" was not one of the slides. I demand my money back.


Or is that redundant?
 
2014-05-20 04:11:20 PM
Yeah, this is a terrible slideshow and a terrible headline.  I want to know the nitty gritty - how do employees handle irate customers because you sold them a piece of shiat?  What do the idiots at the "Genius Bar" do when they have no idea how to handle a technical issue?  This is the sort of thing I came for - leaving very disappointed.
 
2014-05-20 10:26:25 PM
I once went in to the Apple store in Santa Monica to buy a couple of overpriced charging cables for my phone and ipod.  I paid with my company credit card and the person looked at the company name and asked what I did.  I answered I am a visual effects artist, which in Santa Monica must be about as common as the homeless.  Then she said, "Well you must use all our great Apple products in your work".  I politely explained that, while it is possible to do vfx  work on Macs, it is prohibitively expensive compared to pc/linux setups. Small shops use pcs, big shops use linux. Graphic designers use Macs.

I hold out the unlikely hope that I contributed to her deconversion, as it appeared that up to that point she believed the marketing without question.
 
2014-05-20 11:15:40 PM

bingethinker: Gee, why isn't there a slideshow about "Everything you ever wanted to know about the Microsoft store?" Oh yeah, nobody gives a flying f**k.


You just keep parroting that anti-Microsoft propaganda.
 
2014-05-21 04:58:04 PM

Vash's Apprentice: bingethinker: Gee, why isn't there a slideshow about "Everything you ever wanted to know about the Microsoft store?" Oh yeah, nobody gives a flying f**k.

You just keep parroting that anti-Microsoft propaganda.


I took it as more anti-Apple than anything. A sort of "Why are you knobs developing a cult around a tool?"

But I could be wrong
 
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