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(Gizmodo)   Recently switched from an iPhone to Android? Not getting texts anymore from your friends with iPhones? It's not because they're mad at you for switching   (gizmodo.com ) divider line
    More: Fail, Android, iPhones, Apple ID  
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7049 clicks; posted to Geek » on 14 May 2014 at 12:11 PM (1 year ago)   |   Favorite    |   share:  Share on Twitter share via Email Share on Facebook   more»



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2014-05-14 10:44:22 AM  
Features.
It is not a defect when it is a "feature".

For your own good or was it most users like it that way?
 
2014-05-14 11:44:24 AM  
I'm very far from an Apple fanboi, but this guy is a whiny little biatch.

Support: "Can you try deleting the contact from your new iPhone and re-adding it?"
Me: "I can't tell everyone I know to delete and re-add me as a contact."


Because...you're a douchebag? Because it would take two minutes out of their lives to do that?

No one can fix this but Apple because it's a problem at the device level, which means people in my position have no recourse but to wait for Apple to figure out what the problem is.

No, you could fix it by telling people to delete your contact and then re-insert it. But again, your friends just don't have that kind of time on their hands, apparently.
 
2014-05-14 11:53:40 AM  
This isnt a new problem. I thought you could disable imsg or something.
 
2014-05-14 12:13:32 PM  

Lando Lincoln: I'm very far from an Apple fanboi, but this guy is a whiny little biatch.

Support: "Can you try deleting the contact from your new iPhone and re-adding it?"
Me: "I can't tell everyone I know to delete and re-add me as a contact."

Because...you're a douchebag? Because it would take two minutes out of their lives to do that?

No one can fix this but Apple because it's a problem at the device level, which means people in my position have no recourse but to wait for Apple to figure out what the problem is.

No, you could fix it by telling people to delete your contact and then re-insert it. But again, your friends just don't have that kind of time on their hands, apparently.


You really shouldn't have to do anything.  Apple doesn't own your phone number, so asking you or any of your friends to do anything is too much.
 
2014-05-14 12:14:44 PM  
I remember my little brother had a baby, and my 3 siblings were all on iPhone chatting away about it in a mass text.... I was on android and my replies would not go to the group, only the primary person, so everyone figured i was being a jerk about it, ignoring them.

The issue has since seemed to be resolved on KitKat.
 
2014-05-14 12:19:37 PM  
Straight up class action territory.
 
2014-05-14 12:19:46 PM  
The author is a bit of a crybaby. I had this issue when I switched last April. 30 seconds on Google and I found documentation from Apple that I would need to change my Apple ID password or wait 30 days for the phone # to drop off my account. I changed my password, problem solved. It can also be prevented by signing out of iMessage on the phone before wiping it.

I will concede it's a big issue that needs to be fixed, but there's an easy workaround.
 
2014-05-14 12:21:31 PM  
I have a sure-fire fix that has worked wonders for me since the 1990's.  If I see an Apple product I run screaming in the other direction.
 
2014-05-14 12:24:13 PM  

tea_and_cake: The author is a bit of a crybaby. I had this issue when I switched last April. 30 seconds on Google and I found documentation from Apple that I would need to change my Apple ID password or wait 30 days for the phone # to drop off my account. I changed my password, problem solved. It can also be prevented by signing out of iMessage on the phone before wiping it.

I will concede it's a big issue that needs to be fixed, but there's an easy workaround.


FTA: "There are no reliable solutions right now - for some people the standard fixes work immediately; many others are in my boat."

Doesn't sound like the workarounds work for everyone.
 
2014-05-14 12:28:07 PM  

The Singing Bush: You really shouldn't have to do anything.  Apple doesn't own your phone number, so asking you or any of your friends to do anything is too much.


The problem isn't your phone number. It's that all of your friend's Apple phones still think that your phone number is still connected to iMessage when you're not.
 
2014-05-14 12:29:28 PM  
I had this happen to me too when I switched. While I can't remember exactly what I did, I fixed it rather quickly without my friends having to do anything.
 
2014-05-14 12:29:44 PM  

Marcus Aurelius: I have a sure-fire fix that has worked wonders for me since the 1990's.  If I see an Apple product I run screaming in the other direction.


You must spend a lot of your day screaming and running. On the plus side, you're probably in pretty good shape.
 
2014-05-14 12:32:04 PM  
What's the big problem here? If Apple wanted you to receive text messages from Android phones they would have allowed it.
 
2014-05-14 12:34:13 PM  
i.imgur.com
 
2014-05-14 12:35:55 PM  
 
2014-05-14 12:36:33 PM  

change1211: FTA: "There are no reliable solutions right now - for some people the standard fixes work immediately; many others are in my boat."

Doesn't sound like the workarounds work for everyone.


It's not that he isn't getting the messages- its that they're going into Messages, so not appearing on his new phone (they would still be showing up in Messages).  This would have been solved 100% had he disassociated messages from his iPhone before he got rid of it- That's the 100% solution.

This is like changing your phone number and then complaining that your friends are unable to reach you at your last phone number, which they have in their contacts.

Of course, the part that baffles me is why anyone with a Mac would choose to move outside of the apple ecosystem on their phone.  It adds layers and layers of unnecessary configuration complexity if you want all the bits to be talking to each other all the time.
 
2014-05-14 12:48:07 PM  
As someone who did the Apple to Android switch I can attest to the massive pain in the ass of trying to disable my Apple Id from my phone number.
 
2014-05-14 12:50:26 PM  

Lando Lincoln: No, you could fix it by telling people to delete your contact and then re-insert it. But again, your friends just don't have that kind of time on their hands, apparently.


Some people have a great number of professional contacts on their phones, not just friends. Having to do that is not only unprofessional but also highly annoying.

The issue would seem to be that you need to dissociate your number before you jettison the iPhone, but once that's done, there could be real problems. As TFA says, sometimes it works better for some than for others and it doesn't sound like they really know why.

IMO, Apple needs to probably make a way for users to dissociate your number from iMessage; this could be done through the iCloud portal online or be calling Apple support. It might also be nice to be able to inform iMessage that some contacts are or are not iOS... I've found with recent iOS revisions that sometimes it will "forget" that a given contact is iMessage compatible and it will start sending messages as SMS and not iMessage. Seems like that may be connected to iCloud though (pops up when someone changes to a different device).
 
2014-05-14 12:50:37 PM  

Marcus Aurelius: I have a sure-fire fix that has worked wonders for me since the 1990's.  If I see an Apple product I run screaming in the other direction.


That has to be really awkward. I imagine you sitting in a chair on a coccourse waiting for your flight. You look up and see some hipster whip out an iPad and begin to smear his greasy fingers all over it. You look down, only to see your flight will board in 5 minutes.

The urge to scream and run is unbearable. Worse yet? You just know that farker is going to sit near you on the plane. Suddenly, your vacation plans to tour the North Dakota oilfields don't seem like they were all that good of an idea.
 
2014-05-14 12:50:40 PM  

unyon: Of course, the part that baffles me is why anyone with a Mac would choose to move outside of the apple ecosystem on their phone.  It adds layers and layers of unnecessary configuration complexity if you want all the bits to be talking to each other all the time.


Counterpoint: Stay the f*ck out of Apple's "ecosystem" altogether.
 
2014-05-14 12:51:35 PM  

Lando Lincoln: The Singing Bush: You really shouldn't have to do anything.  Apple doesn't own your phone number, so asking you or any of your friends to do anything is too much.

The problem isn't your phone number. It's that all of your friend's Apple phones still think that your phone number is still connected to iMessage when you're not.


So the problem isn't your phone number, it's your phone number.  Got it.
 
2014-05-14 12:53:15 PM  

tea_and_cake: It can also be prevented by signing out of iMessage on the phone before wiping it.


Yep. If you aren't going to be using a service, sign out of it. Is that concept really so hard?
 
2014-05-14 12:56:23 PM  

Rev.K: unyon: Of course, the part that baffles me is why anyone with a Mac would choose to move outside of the apple ecosystem on their phone.  It adds layers and layers of unnecessary configuration complexity if you want all the bits to be talking to each other all the time.

Counterpoint: Stay the f*ck out of Apple's "ecosystem" altogether.


THIS!

People want  choice,that's why Apple is experiencing a fairly large exodus of their iPhone users to other devices.
 
2014-05-14 12:58:58 PM  

phimuskapsi: Apple is experiencing a fairly large exodus of their iPhone users to other devices.


That's a bold claim. Care to back it up with some actualy numbers?
 
2014-05-14 12:59:54 PM  

Lando Lincoln: I'm very far from an Apple fanboi, but this guy is a whiny little biatch.

Support: "Can you try deleting the contact from your new iPhone and re-adding it?"
Me: "I can't tell everyone I know to delete and re-add me as a contact."

Because...you're a douchebag? Because it would take two minutes out of their lives to do that?

No one can fix this but Apple because it's a problem at the device level, which means people in my position have no recourse but to wait for Apple to figure out what the problem is.

No, you could fix it by telling people to delete your contact and then re-insert it. But again, your friends just don't have that kind of time on their hands, apparently.


Lando doth protest too much
 
2014-05-14 01:02:00 PM  

The Singing Bush: Lando Lincoln: The Singing Bush: You really shouldn't have to do anything.  Apple doesn't own your phone number, so asking you or any of your friends to do anything is too much.

The problem isn't your phone number. It's that all of your friend's Apple phones still think that your phone number is still connected to iMessage when you're not.

So the problem isn't your phone number, it's your phone number.  Got it.


The problem WOULD be the phone number IF your non-iOS-owning friends also had the same problem. They do not.
 
2014-05-14 01:03:45 PM  
Who the fark uses imessage?
 
2014-05-14 01:03:50 PM  

Altair: Lando doth protest too much


I'll give you a year of TF if you can find a tech thread where I praise Apple products over some other product.

You're not going to find one, but go ahead and try if you're really bored.
 
2014-05-14 01:05:29 PM  
Not an issue I have to deal with but I did just get an unpleasant flashback from the last time I made the mistake of letting itunes *organize* my music library.

/shudder
 
2014-05-14 01:05:31 PM  

Lando Lincoln: Altair: Lando doth protest too much

I'll give you a year of TF if you can find a tech thread where I praise Apple products over some other product.

You're not going to find one, but go ahead and try if you're really bored.


Free access to a free website?!  Holy shiat, let me get right on that.
 
2014-05-14 01:05:42 PM  

skinbubble: As someone who did the Apple to Android switch I can attest to the massive pain in the ass of trying to disable my Apple Id from my phone number.


So there's the iMessage thing. Any other problems?
 
2014-05-14 01:05:46 PM  

Lando Lincoln: I'm very far from an Apple fanboi, but this guy is a whiny little biatch.

Support: "Can you try deleting the contact from your new iPhone and re-adding it?"
Me: "I can't tell everyone I know to delete and re-add me as a contact."

Because...you're a douchebag? Because it would take two minutes out of their lives to do that?

No one can fix this but Apple because it's a problem at the device level, which means people in my position have no recourse but to wait for Apple to figure out what the problem is.

No, you could fix it by telling people to delete your contact and then re-insert it. But again, your friends just don't have that kind of time on their hands, apparently.


Apparently, this is the new "You're holding it wrong."
 
2014-05-14 01:06:15 PM  
 
2014-05-14 01:06:28 PM  

Altair: Free access to a free website?!  Holy shiat, let me get right on that.


You should hear what they're saying about you on the TF threads.
 
2014-05-14 01:07:19 PM  

Lando Lincoln: I'm very far from an Apple fanboi, but this guy is a whiny little biatch.


Not really.
If what he is describing i strue, then there is a major flaw in the iMessage code.
First if his friends are seeing their messages as going through, then the code is NOT properly regestering delivery, which could lead to other messages getting lost not just in this case. They should ONLY get a delivered recept when the message is delivered to an actual phone, if they are getting it when the message is not delivered, then the code is broken.

Also, that they can not fix it is rediculous, this should be as simple as a single database entry, on a single table. They should be able to go and in a couple clicks disassociate the # from iMessage, and then when someone sends a message to him they get a response that is is not iMessage compatable, causing the software to use SMS.

From the article I get the feeling that either his friends phones are where the compatability is stored, and not on some central database, or theose phones do not double check after adding the contact.
 
2014-05-14 01:08:11 PM  

Tobin_Lam: phimuskapsi: Apple is experiencing a fairly large exodus of their iPhone users to other devices.

That's a bold claim. Care to back it up with some actualy numbers?


Well, I'd say your request was honored.
 
2014-05-14 01:09:04 PM  
Lando Lincoln:

No, you could fix it by telling people to delete your contact and then re-insert it. But again, your friends just don't have that kind of time on their hands, apparently.

The fark? Mass text to friends, co-workers and business contacts apologizing for ignoring them and asking them each to figure out how to delete your number, then add your number again from memory?

No one's going to do it. I know like two people who might be arsed to do this, and I might have to do it for one of them. The problem isn't the user or their friends, it's the bizarre conceit that apple users mate for life with the brand.
 
2014-05-14 01:10:57 PM  
What if you've never had an iPhone, but anytime someone with one sends you a picture message (from a different carrier), the attachment fails. Is that a phone or carrier problem?

Or if a text message goes over the character limit, it gets broken into multiple messages. Why does it always seem to arrive out of order?
 
2014-05-14 01:12:09 PM  

phimuskapsi: Tobin_Lam: phimuskapsi: Apple is experiencing a fairly large exodus of their iPhone users to other devices.

That's a bold claim. Care to back it up with some actualy numbers?

[static3.businessinsider.com image 850x637] 

[cdn1.appleinsider.com image 660x330] 

[www.washingtonpost.com image 850x446] 

http://appleinsider.com/articles/14/03/07/report-iphone-5s-soon-to-a cc ount-for-1-in-5-iphones-5c-growth-stagnant 

http://www.washingtonpost.com/blogs/the-switch/wp/2013/08/20/this-ch ar t-shows-how-far-behind-apple-is-in-the-global-phone-market/ 

http://www.businessinsider.com/chart-of-the-day-the-iphones-market-s ha re-is-dead-in-the-water-2013-5


I don't see customer retention rate anywhere in there. That's not an exodus, that's failing to sell to new customers.
 
2014-05-14 01:12:51 PM  

Tobin_Lam: tea_and_cake: It can also be prevented by signing out of iMessage on the phone before wiping it.

Yep. If you aren't going to be using a service, sign out of it. Is that concept really so hard?


If a piece of software requires you to be signed in, and is compotently written, then there is a time out where if you are not active in so long, you get logged out. They require you to actually be connected to be signed in, Auto-sign featurers In is also common, when a connection is re-established/the device turned on so you do not notice.
 
2014-05-14 01:14:17 PM  

Lando Lincoln: I'll give you a year of TF if you can find a tech thread where I praise Apple products over some other product.


In this thread, your boobies clearly state that an iphone is better than two tin cans with string tied between them. Check and mate.
 
2014-05-14 01:14:36 PM  

moothemagiccow: The fark? Mass text to friends, co-workers and business contacts apologizing for ignoring them and asking them each to figure out how to delete your number, then add your number again from memory?


IF they have an iPhone.

And no, they don't have to add your number again "from memory." There's this cool new technology, called a "pen" and "paper." Great archival capabilities, I hear.

This is definitely one of those "first-world problem" threads, isn't it.
 
2014-05-14 01:16:35 PM  

Lando Lincoln: skinbubble: As someone who did the Apple to Android switch I can attest to the massive pain in the ass of trying to disable my Apple Id from my phone number.

So there's the iMessage thing. Any other problems?


The iMessage thing is my only problem so far.
 
2014-05-14 01:17:51 PM  

sjmcc13: From the article I get the feeling that either his friends phones are where the compatability is stored, and not on some central database, or theose phones do not double check after adding the contact.


Sounds like to me like the latter. Chances are, iOS registers the contact as an iMessage contact, so it knows to forward that SMS appropriately. So, instead of sending the SMS over the short message system (cellular system), it sends it via standard data transmission to iMessage servers and as long as it is received on the central server, it returns a 'delivered' flag. Or maybe it does send via SMS, but instead of going to your friends number, it goes to a general purpose iMessage number that routes the message to the proper inbox. Either way, it looks like the destination address is stored on the client devices instead of a central store, which is just farking stupid. Did apple never consider that people might change devices or phone numbers?
 
2014-05-14 01:18:05 PM  

Lando Lincoln: The problem WOULD be the phone number IF your non-iOS-owning friends also had the same problem. They do not.


By that rationale, if some people are not experiencing the problem, then there is no problem.
 
2014-05-14 01:21:02 PM  

phimuskapsi: Tobin_Lam: phimuskapsi: Apple is experiencing a fairly large exodus of their iPhone users to other devices.

That's a bold claim. Care to back it up with some actualy numbers?

[static3.businessinsider.com image 850x637]
[cdn1.appleinsider.com image 660x330]
[www.washingtonpost.com image 850x446]
http://appleinsider.com/articles/14/03/07/report-iphone-5s-soon-to-a cc ount-for-1-in-5-iphones-5c-growth-stagnant
http://www.washingtonpost.com/blogs/the-switch/wp/2013/08/20/this-ch ar t-shows-how-far-behind-apple-is-in-the-global-phone-market/
http://www.businessinsider.com/chart-of-the-day-the-iphones-market-s ha re-is-dead-in-the-water-2013-5


Let's see here.

Chart 1: Android is clearly gaining marketshare as people switch from dumb phones to cheap Android phones. Doesn't address conversion from any particular OS to the others.
Chart 2: The relative percentage of iPhone models over time. Older models are losing relative share as newer models are gaining relative share. Nothing groundbreaking and reasonably obvious. Doesn't address any OS at all or other manufacturers.
Chart 3: Total phone sales seem to be relatively stable over that last several quarters when accounting for seasonal variation. Doesn't address conversion from any particular OS to the others.

You can't just hand out random numbers and expect us to believe anything you say.
 
2014-05-14 01:26:20 PM  

moothemagiccow: I don't see customer retention rate anywhere in there. That's not an exodus, that's failing to sell to new customers.


My English teacher was always getting on to me for saying things is short, succinct sentences. "Elaborate, elaborate, elaborate!" Sometimes, responses like yours are better but all I hear is "Elaborate, elaborate, elaborate!"
 
2014-05-14 01:28:58 PM  
Really shows how effective the Apple propaganda is when so many believe this must be a mistake that will be fixed ASAP.
 
2014-05-14 01:29:40 PM  
Why would you want to receive text messages from anyone stupid enough to have an iPhone?
 
2014-05-14 01:30:10 PM  

Tobin_Lam: moothemagiccow: I don't see customer retention rate anywhere in there. That's not an exodus, that's failing to sell to new customers.

My English teacher was always getting on to me for saying things is short, succinct sentences. "Elaborate, elaborate, elaborate!" Sometimes, responses like yours are better but all I hear is "Elaborate, elaborate, elaborate!"


From my experience, short is better because if you elaborate most people stop listening/reading.
 
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