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(   Disabled airline passenger forced to stand for 3 hours on his flight. Apparently the crew skipped the day they trained about treating the handicapped   ( divider line
    More: Fail, Virgin Australia, airport terminals, Jet Star Inc., business class  
•       •       •

8015 clicks; posted to Main » on 06 May 2014 at 1:08 AM (3 years ago)   |   Favorite    |   share:  Share on Twitter share via Email Share on Facebook   more»

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2014-05-06 12:49:59 AM  
4 votes:

Gig103: "Disabled passenger tries to use condition to get extra leg room for no charge; is sad when it fails"

FTA: So he asked for another solution. But despite seeing numerous suitable options, both in economy and business class, Mr Cawthorn claims the cabin supervisor refused to accommodate him, due to "airline policy". He even offered to pay for an upgrade, but was denied
2014-05-06 12:21:27 AM  
3 votes:
"Disabled passenger tries to use condition to get extra leg room for no charge; is sad when it fails"
2014-05-06 08:47:39 AM  
1 vote:
I fly for business and 1) this guy is full of shiat and 2) Fark doesn't know shiat about flying.

He GAMBLED AND LOST. He was expecting to get upgraded due to his disability and the airline wasn't going for his bluff. Kudos on the airline for giving him an empty row. I can't imagine HOW he couldn't be comfortable in an empty row--3 open seats? I've balled up and SLEPT on 3 seats, and you can't tell me that your 'leg' doesn't fit across 3 seats....unless you're Shaq.
If there were seats available in first, he could have purchased them at time of check in. Trust me--the airline does everything they can to sell these.
2014-05-06 03:41:10 AM  
1 vote:

Gyrfalcon: "Unfortunately this information was not provided in advance and therefore while our crew endeavoured to assist Mr Cawthorn within safety policies and procedures, we were unable to meet his requests on this occasion

No, the airline--and everyone else here on Fark--is missing the entire point. They didn't,in fact, attempt to assist this guy at all. They had their "policies and procedures" which are apparently cast in stone and didn't bother to deviate one bit. You are supposed to notify the airline ahead of time: End of story. Was it impossible for you to do so? Tough f*cking titty.

Did the flight attendants ask anyone if they would mind changing seats? To be upgraded if that was their preference? Apparently not--because there's no mention of that being done. And as far as his not being able to pay on the flight--you move the guy to a different seat and then charge him the difference when the plane lands, dummies. It's not like he can flee the airport without paying, since he kind of has to go through the entire place to get out of the building.

But clearly the flight attendant, like everyone here on Fark, did not think of that. They thought--as you all did--"We can't charge his credit card for the ticket, ohnoes! We must not give him a free upgrade because that would be wrong!" And so they didn't. Nor did they think to ask another passenger if they would mind changing seats, because "That wouldn't be 'fair'." Or they thought--as you all did--this guy with one arm and one leg is just trying to scam the airlines. I'm surprised nobody suggested he cut off his own limbs so as to get free goodies around the world.

No--this is just a failure of imagination and a blind adherence to THE RULEZ because they are THE RULEZ. And how it is is "safer" to have a disabled passenger stand at the rear of the plane for 3 hours than to comp him a seat because RULEZ is beyond my comprehension, even if his only intent was to scam a free upgrade. The cost of the upgrade (cost of 1st class - cost of coach) has to be less than cost of lawsuit if the plane hit an air pocket and he got thrown against the ceiling.

Have you ever been on a plane?
The aircraft does NOT, repeat, does not take off or land unless everyone is seated and buckled.

He obviously had a safe spot, or they never would have left the ground. The same spot he would have been directed to in turbulence. The same spot he sat when they landed.

It's a five to six hour flight. He stood for half of it. It was his choice to stand at the back, in the WAY, to make his point. Food and beverage service carts probably traveled past his seat four times.

He wasn't comfy. Wah. Nobody is. He is platinum wah, big deal high roller. It's Virgin. The McDonalds of airlines.
2014-05-06 01:39:35 AM  
1 vote:

itsaidwhat: Pro-tip: Take two Tylenol PM's after the flight takes off

I'd recommend Benadryl instead... Same active ingredient for the drowsy feeling (as I understand), but no acetaminophen eating away your liver.
2014-05-06 01:27:26 AM  
1 vote:
Unless his disability is forgetting he has a disability, he should take responsibility for assuring his own comfort. I've been squashed in many a sh:tty seat and never once did I not have the option to buy a first class seat at booking. And anyone that's a platinum or higher flyer knows the drill - you go online and choose the flight and the equipment that has the open seat that you want. If you don't do that, you takes your chances. I've had plenty of aisle seats with a fatty in the middle seat pushing me into the aisle so that I get banged by the cart. Yes, it sucks but you screw on a smile and survive it. Whiners.

Pro-tip: Take two Tylenol PM's after the flight takes off. They'll knock you out, you won't give a crap about your sh:tty seat and you'll actually be rested when you arrive over night.
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