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(Tech Crunch)   AOL revamps homepage to highlight video content, confuse its remaining elderly users   (techcrunch.com) divider line 16
    More: Misc, Cnet Technology Inc., Rachel Zoe, Home Shopping Network, distribution deal, Tim Gunn, Tiki Barber, video player  
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602 clicks; posted to Geek » on 15 Apr 2014 at 3:06 PM (18 weeks ago)   |  Favorite    |   share:  Share on Twitter share via Email Share on Facebook   more»



16 Comments   (+0 »)
   
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2014-04-15 12:44:41 PM
Wanna bet AARP Internet gets a surge in new membership today?
 
2014-04-15 02:13:51 PM
I actually worked AOL tech support like a decade ago.  If any of you had to call AOL tech support when you were kids or whatever, I apologize. It wasn't my fault, it's their policies.
 
2014-04-15 03:12:49 PM

Mugato: I actually worked AOL tech support like a decade ago.  If any of you had to call AOL tech support when you were kids or whatever, I apologize. It wasn't my fault, it's their policies.


You mean I really didn't have to come to the call center and sit on your lap?
 
2014-04-15 03:17:02 PM

Gary-L: Mugato: I actually worked AOL tech support like a decade ago.  If any of you had to call AOL tech support when you were kids or whatever, I apologize. It wasn't my fault, it's their policies.

You mean I really didn't have to come to the call center and sit on your lap?


Yeah but the other stuff I made up, sorry.
 
2014-04-15 03:28:40 PM

Mugato: Gary-L: Mugato: I actually worked AOL tech support like a decade ago.  If any of you had to call AOL tech support when you were kids or whatever, I apologize. It wasn't my fault, it's their policies.

You mean I really didn't have to come to the call center and sit on your lap?

Yeah but the other stuff I made up, sorry.


I still feel dirty....
 
2014-04-15 04:18:37 PM
I made the mistake of installing AVG Free, C-Cleaner, ,and defragging my parents computers.  Guess who is now the computer go-to genius/idiot that spends as much time at family computers as feasting and watching the game?

I should make their homepage Fark, or some pr0n site and maybe they'll leave me along.
 
2014-04-15 04:37:41 PM

Mugato: I actually worked AOL tech support like a decade ago.  If any of you had to call AOL tech support when you were kids or whatever, I apologize. It wasn't my fault, it's their policies.


I was actually product manager of the games channel a decade ago. I have no excuse - I sold my soul
 
2014-04-15 05:18:28 PM
FTFA: "People wanted more and more video," AOL.com and AOL Lifestyle President Maureen Sullivan told me.

Oh, horseshiat.

Let's take a poll: who here clicks on a news portal hoping to see all the articles as videos instead of in print?
 
2014-04-15 05:24:13 PM

GRCooper: Mugato: I actually worked AOL tech support like a decade ago.  If any of you had to call AOL tech support when you were kids or whatever, I apologize. It wasn't my fault, it's their policies.

I was actually product manager of the games channel a decade ago. I have no excuse - I sold my soul


Well, you didn't write the software we had to use. To elaborate, it's this flow chart you have to follow based on the answers to the questions you ask the idiot member. And we were ordered to follow it even if we know that it was wrong. Exact words. And if you waste too much time on the wild goose chase the flowchart led you on, you were yelled at for talk time. Oh and at the end of every call, you have to try to sell them something unrelated and got yelled at if you didn't sell enough shiat.

Luckily I was fired for showing up drunk once. Well not once, I was caught once. That job isn't on my resume.
 
2014-04-15 05:25:30 PM
I got my tenses all mixed up in that post, sorry, multi-tasking.
 
2014-04-15 05:56:40 PM

Dragonflew: FTFA: "People wanted more and more video," AOL.com and AOL Lifestyle President Maureen Sullivan told me.

Oh, horseshiat.

Let's take a poll: who here clicks on a news portal hoping to see all the articles as videos instead of in print?


And they're probably all autostart too.

/stab, stab, stab
 
2014-04-15 06:26:11 PM

Mugato: it's this flow chart you have to follow based on the answers to the questions you ask the idiot member. And we were ordered to follow it even if we know that it was wrong. Exact words. And if you waste too much time on the wild goose chase the flowchart led you on, you were yelled at for talk time. Oh and at the end of every call, you have to try to sell them something unrelated and got yelled at if you didn't sell enough shiat.


Why this is called "Quality Assurance" is beyond me, that is the biggest BS department in any organisation. Luckily the ISP for which I work has no QA department, so we are productive, efficient, and our customers are happy.
 
2014-04-15 06:34:47 PM
Woulda been more interesting the way I 1st read it..."AOL revenge"
 
2014-04-15 06:37:14 PM

abhorrent1: Dragonflew: FTFA: "People wanted more and more video," AOL.com and AOL Lifestyle President Maureen Sullivan told me.

Oh, horseshiat.

Let's take a poll: who here clicks on a news portal hoping to see all the articles as videos instead of in print?

And they're probably all autostart too.

/stab, stab, stab


From the video on the page, she says their millions of users were already consuming tons of video.  Then you autostart it on the page, that doesn't count as them consuming it.  That's you force feeding it to them and you should look at your abandon rates to see just how much the users really like that.
 
2014-04-16 12:58:12 AM

LiberalZombie: abhorrent1: Dragonflew: FTFA: "People wanted more and more video," AOL.com and AOL Lifestyle President Maureen Sullivan told me.

Oh, horseshiat.

Let's take a poll: who here clicks on a news portal hoping to see all the articles as videos instead of in print?

And they're probably all autostart too.

/stab, stab, stab

From the video on the page, she says their millions of users were already consuming tons of video.  Then you autostart it on the page, that doesn't count as them consuming it.  That's you force feeding it to them and you should look at your abandon rates to see just how much the users really like that.


Translation: we sell a lot of 10-second video commercials and we like money.
 
2014-04-16 09:09:20 PM

abhorrent1: Let's take a poll: who here clicks on a news portal hoping to see all the articles as videos instead of in print?

And they're probably all autostart too.

/stab, stab, stab


I stopped going to AOL.com when they removed the pause button. They said it's "not needed" because you just have to hover your mouse to stop the pages from scrolling by. Problem is... I will open something interesting on page 2 into another tab, read that other tab, close it to return to the main page, and it has scrolled to page 16, so I have to scroll back to page 2 to pick up where I left off. Screw that! Now I go to Yahoo.
 
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