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(Short List)   Woman regrets buying Neil Diamond album. FARK: because it cost her $4364   (shortlist.com ) divider line
    More: Stupid, phone bills, Kruger National Park, James Blunt  
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9333 clicks; posted to Main » on 14 Apr 2014 at 2:13 PM (2 years ago)   |   Favorite    |   share:  Share on Twitter share via Email Share on Facebook   more»



86 Comments     (+0 »)
 
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2014-04-14 12:37:54 PM  
I guess she should have done the maths.
 
2014-04-14 12:49:36 PM  
So good. So good. So good.
 
2014-04-14 12:55:35 PM  
Sure, the first 11 records just cost one cent, but after that, you're really screwed.
 
2014-04-14 12:58:58 PM  
♫ Holly holy sh*t... ♫
 
2014-04-14 01:18:03 PM  
DRTFA, but for that price it should be made out of real diamonds.  Or at least real Neal Diamond.
 
2014-04-14 01:48:46 PM  
Good times never looked so bad.
 
2014-04-14 02:18:17 PM  
Seems to be village idiots in every corner of the world, Its quite easy - find the way to "Turn data roaming" off, and you won't have that problem.
 
2014-04-14 02:18:59 PM  

unyon: DRTFA, but for that price it should be made out of real diamonds.  Or at least real Neal Diamond.


She was in South Africa when she downloaded the album to her phone, so I think they were more the blood diamond type.
 
2014-04-14 02:19:09 PM  
Roaming, how does it work?
 
2014-04-14 02:19:48 PM  
"I also feel it is morally wrong to be expected to pay this sort of money for a Neil Diamond album."

She did not pay for the album, she paid for the data. When on a foreign vacation, one should be aware of ones data plan
 
2014-04-14 02:20:09 PM  
Well there's your problem right there, you're an idiot.
 
2014-04-14 02:20:24 PM  
theoffdutymime.files.wordpress.com
 
2014-04-14 02:20:48 PM  
(reads article)

OK, so she didn't pay that much for the album. She paid that much for the data usage because she was roaming internationally.

If you're so obtuse you can't be bothered to pay attention to where your phone plan covers data and where it does not then life will be very expensive for you.
 
2014-04-14 02:21:13 PM  
I guess now she'll have to live in a van down by the river.
 
2014-04-14 02:21:23 PM  
I'd have thought Diamonds would be cheaper in South Africa.
 
2014-04-14 02:21:35 PM  
While you can say you expect everyone to understand how roaming works, because it's part of your contract, if you really think something like this is fair because it's all her fault, well...
I have nothing to say to your kind.

I'm sure Neil Diamond would spare her the cash if he somehow found out, and get someone to tear this company a new bunghole.
 
2014-04-14 02:22:33 PM  
And no one heard at all.  Not even the chair.
 
2014-04-14 02:22:36 PM  
Talk about a song sung blue....
 
2014-04-14 02:22:59 PM  
popup "You're now roaming, everything will cost £shiatload. Do you really want to use our scam disguised as an internet service?"

How hard would that be?
 
2014-04-14 02:23:22 PM  
I think it'd be cool as fark if Neil Diamond himself paid this for her...
 
2014-04-14 02:24:55 PM  
This is why I will never buy a phone plan with open-ended billing, only flat-rate and/or prepaid ones.
 
2014-04-14 02:25:44 PM  

nymersic: While you can say you expect everyone to understand how roaming works, because it's part of your contract, if you really think something like this is fair because it's all her fault, well...
I have nothing to say to your kind.

I'm sure Neil Diamond would spare her the cash if he somehow found out, and get someone to tear this company a new bunghole.


So you propose companies throw out their agreements and just wipe away all roaming charges because 'Lil Miss Moron can't be bothered to think through her travel plans?

Fact is, she's on the hook for her own stupidity. The data provider didn't trick her into downloading the album. Any adjustments to her bill would be an act of grace by the carrier, not due her because of any malfeasance on their part.
 
2014-04-14 02:25:44 PM  
I mean, I don't think there's something inherently wrong with a person, let's say, because they don't know how many MB a given album would equal, or because they assume that an agreement they enter in a civilized country isn't going to gouge her on this level.  I think of myself as a pretty open-market-ish guy, but this shiat shouldn't fly anywhere.

This isn't how you make people smarter, by teaching them lessons like this; this is how you screw peoples' lives over and leave them only with anger and frustration.
 
2014-04-14 02:26:01 PM  
I bet she had soggy pretzels that night at the bar.
 
2014-04-14 02:26:40 PM  

Jument: Roaming, how does it work?


Don't ask AT&T Wireless.  They'll tell you there are no roaming charges and then send you a bill.

Fark AT&T.

And this woman was stupid.  I won't knock Neil Diamond, because even though I'm not a huge fan, I have to admit he has some talent.  If I had a rental car with a cassette player and I found myself in a truck stop I might even buy Neil Diamond's Greatest Hits.   But only if they had sold out of the soundtrack to Convoy.

If and when I ever leave my home country for whatever reason, I'm just going to leave my cell phone at home.
 
2014-04-14 02:26:49 PM  

stonicus: I think it'd be cool as fark if Neil Diamond himself paid this for her...


Neil Diamond thinks it would be cool if he still had that kind of money.
 
2014-04-14 02:29:31 PM  

gfid: Jument: Roaming, how does it work?

Don't ask AT&T Wireless.  They'll tell you there are no roaming charges and then send you a bill.

Fark AT&T.

And this woman was stupid.  I won't knock Neil Diamond, because even though I'm not a huge fan, I have to admit he has some talent.  If I had a rental car with a cassette player and I found myself in a truck stop I might even buy Neil Diamond's Greatest Hits.   But only if they had sold out of the soundtrack to Convoy.

If and when I ever leave my home country for whatever reason, I'm just going to leave my cell phone at home.


Point taken - carriers are frustrating to deal with.

Airplane mode FTW. Another great option is buying a local SIM. I did both when in Italy last year - I had pre-downloaded maps which were extremely useful. I kept my phone in airplane mode most of the time to save battery and used a local SIM when I wanted to go online. It was a great experience and very economical.
 
2014-04-14 02:29:35 PM  
It's a good thing I don't use a lot of minutes because of what I am: a solitary man.
 
2014-04-14 02:29:55 PM  

gfid: They'll tell you there are no roaming charges and then send you a bill.


Don't ever assume the question the clerk is answering is the question you're asking. You could be unclear in your question, the clerk could be a moron, it could be a combination. Read your agreement... that contains the answers you seek.

As a rule of thumb- if you're crossing national borders then turn off data roaming.
 
2014-04-14 02:30:22 PM  
Everywhere around the world
A roaming charge for data
Squeeze you 'til your pubes uncurl
A roaming charge for data
 
2014-04-14 02:30:59 PM  

akula: So you propose companies throw out their agreements and just wipe away all roaming charges because 'Lil Miss Moron can't be bothered to think through her travel plans?


I wasn't proposing anything; just making a statement on fairness.  I'm pretty sure everyone in this thread knows better, but I'll be you my mother wouldn't, none of my neighbors would...
If the company feels they do honest business (in, you know, providing a service to customers for a reasonable fee and not trying to screw them) and feels they should act in good faith toward the customer, then yes, I propose this company does throw out this particular agreement and show some grace, and perhaps revise the way they do such things.

Of course we know that won't happen; there's less money in such practices.
 
2014-04-14 02:34:41 PM  

nymersic: I wasn't proposing anything; just making a statement on fairness.


I'm not so sure. Is it fair to hold someone to a contract that the person willingly signed?

I would argue that is certainly the case. The "reasonable fees" have already been agreed upon by the customer and the company; it happened when she signed the agreement. I don't think it's legitimate to ask companies to divine the intentions of the consumer every time they do something expensive. There's ways to deactivate roaming data plans on the handset... if she didn't take the moment to do that then I wouldn't expect the company to NOT respect her wishes when she uses roaming data. She's tech savvy enough to download an album on a smartphone, she's tech savvy enough to be able to find the potential costs for doing that when she's clear on the other side of the globe from her home.
 
2014-04-14 02:37:04 PM  

Rhino_man: stonicus: I think it'd be cool as fark if Neil Diamond himself paid this for her...

Neil Diamond thinks it would be cool if he still had that kind of money.


Dude is one of the most successful songwriters of all time. CelebrityNetWorth.com has him listed at $175 million. He's drowning in royalties.
 
GBB
2014-04-14 02:37:04 PM  

Ivo Shandor: This is why I will never buy a phone plan with open-ended billing, only flat-rate and/or prepaid ones.


hey, I think someone is following you.
 
2014-04-14 02:39:42 PM  
Here's a thought....read your plan before you travel. Add the one time international data option to your plan before you leave your home country. Pack your common sense. Shut Yer Beak and don't whine if you fail to do these things and get hit with a huge bill later.
 
GBB
2014-04-14 02:41:25 PM  

nymersic: I mean, I don't think there's something inherently wrong with a person, let's say, because they don't know how many MB a given album would equal, or because they ASSUME that an agreement they enter in a civilized country isn't going to gouge her on this level.  I think of myself as a pretty open-market-ish guy, but this shiat shouldn't fly anywhere.

This isn't how you make people smarter, by teaching them lessons like this; this is how you screw peoples' lives over and leave them only with anger and frustration.


What is it they say about that word again?
 
2014-04-14 02:41:29 PM  
He should bring her flowers.
 
2014-04-14 02:43:10 PM  

akula: nymersic: I wasn't proposing anything; just making a statement on fairness.

I'm not so sure. Is it fair to hold someone to a contract that the person willingly signed?

I would argue that is certainly the case. The "reasonable fees" have already been agreed upon by the customer and the company; it happened when she signed the agreement. I don't think it's legitimate to ask companies to divine the intentions of the consumer every time they do something expensive. There's ways to deactivate roaming data plans on the handset... if she didn't take the moment to do that then I wouldn't expect the company to NOT respect her wishes when she uses roaming data. She's tech savvy enough to download an album on a smartphone, she's tech savvy enough to be able to find the potential costs for doing that when she's clear on the other side of the globe from her home.


In theory, but in practice, this thinking is why we have had millions of people struggling to keep their homes over here the last few years.

Some business practices are intended to screw who they can.  A government can try to restrict a company's ability to screw over dupes, which is why there's usury laws governing pay day loan sharks, etc.  What was it, 8 pounds per MB?  To Antarctica or something?  Are their satellites gold-plated, or what?

Charges like this might be slightly less insane if someone is using $20 worth of web-surfing fee - less insane, but still grossly overpriced - but I'm pretty sure I've met a thousand people in my lifetime who could figure out how to download an album off a smartphone yet wouldn't be able to approximate how many MB that would be - or who might miss the meaning of "132MB" or whatever next to it because they'd drink a few - and I don't think we're doing anyone a favor by letting them get handed a $5000 bill for it.

I mean, that's all I have to say about this:  this isn't a good thing.  This doesn't make anything better, but worse.
 
2014-04-14 02:46:23 PM  
GBB: "ASSUME" - What is it they say about that word again?

99% of what people do in their lives is driven by habit and assumption, and if you think you're any different, you're deluding yourself.  Luckily, most of our habits are solid and our assumptions are correct, though of course, sometimes they come back to bite us in the ass.

It's absurd to even consider telling people that they can't assume anything - that they can't assume that every last entity isn't trying to screw them over - because such a life truly would be impossible.  That's why rules get put in place, you know.
 
2014-04-14 02:48:24 PM  
"I also feel it is morally wrong to be expected to pay this sort of money for a Neil Diamond album."

At least it wasn't Manilow or Nickleback.
 
2014-04-14 02:49:38 PM  
Really, people?  This has nothing to do with Neil Diamond.  It has everything to do with her having agreed to international data charges, and not realizing that she was being charged for actually using the data plan.

It's no wonder the company is basically telling her she's beat.  It was her mistake.  They had to cough up the bandwidth she used.  And that's the thing.  She used it.

Maybe next time she'll pay more attention, regardless of how much wine she was drinking.
 
2014-04-14 03:01:33 PM  

durbnpoisn: Maybe next time she'll pay more attention, regardless of how much red red wine she was drinking.


FTFY
 
2014-04-14 03:02:38 PM  
I'll smack you in the mouth I am Neil Diamond!
 
2014-04-14 03:02:58 PM  
I am not a huge Neil Diamond fan, but I don't mind his music.

And I think it was cool as all fark he showed up to sing "Sweet Caroline" in Boston just out of the blue when all that crap went down last year...
 
2014-04-14 03:03:45 PM  

akula: gfid: They'll tell you there are no roaming charges and then send you a bill.

Don't ever assume the question the clerk is answering is the question you're asking. You could be unclear in your question, the clerk could be a moron, it could be a combination. Read your agreement... that contains the answers you seek.


Yeah, that's the lesson I learned with AT&T Wireless.  I was a bit stupid because I really didn't think my plan included roaming outside of the state I lived in, but it was also a case of poor understanding of English and a too eager to tell the customer what they want to hear because some guy in Pakistan or maybe India told me I wouldn't be hit with roaming charges.  I even asked, "Are you sure?" and of course he was sure.  He was probably more sure that his job depended on telling people what they wanted to hear than the truth,

I'm guessing that my cell phone bill has averaged about $70 a month since I dumped AT&T after that fraud.  Not only did I not pay that bill to AT&T, they also lost 10 years of revenue at a guesstimated $70 a month.  That's over $8,000.  Okay, a loss of  $8,000 isn't going to bankrupt AT&T Wireless  They're also going to lose revenue for however long I am alive because I will never do business with AT&T Wireless again.

Yeah, I sure showed them.  Whatever.

Holy shiat, I've paid $8000 for a cell phone for the last 10 years?  Yeah, I guess I have.


Businesses crumble one customer at a time.  If your wireless carrier farks you up the ass, ditch them.  Of course you can only do this a couple of times because it's not like there's much competition in the market.     Fortunately Verizon has not seen fit to fark me up the ass.  If I got pissed off at them, I'd have to go to T-Mobile.  And if I got pissed off at T-Mobile, then what?
 
2014-04-14 03:04:18 PM  
"a result of using 326MB of data, charged at £8 per megabyte"

That must have been every damn song the guy ever sang. I have his 3 disc set which is supposedly his all time hits and then some and it's only 80 mb of data.
 
2014-04-14 03:07:09 PM  
i1.ytimg.com

Everywhere around the world, they're coming to America.
 
2014-04-14 03:18:03 PM  
"Oh, you used all of that data on downloading an ALBUM?! OH! Well, in THAT case, you should only be charged five bucks."

"Really?!"

"No."
 
2014-04-14 03:20:26 PM  
Hand woman cell phone.
Add wine.
Sit back and wait for it.
 
2014-04-14 03:24:53 PM  
 
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