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(Washington Post)   For your added convenience on deadline day, the Obamacare web site is being offered in special unavailable condition a second time. Thank you, come again for the trifecta   (washingtonpost.com) divider line 113
    More: Followup, obamacare, New Year's Day  
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582 clicks; posted to Politics » on 31 Mar 2014 at 5:18 PM (26 weeks ago)   |  Favorite    |   share:  Share on Twitter share via Email Share on Facebook   more»



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2014-03-31 04:34:56 PM
To clarify the headline, the reason for the second website crash was because 109,000 users were concurrently running sessions on the site, or more than double what HHS said it was capable of handling without queueing. The call centers have also been flooded with about triple the number of calls as they fielded back on December 23, the deadline for getting insurance with coverage starting on New Years Day.
 
2014-03-31 04:42:11 PM
As much as I like the idea of Obamacare and have lots of sympathy for the tech behind this, this is the kind of stuff "the cloud" was built for. Provide additional services on demand and release them when not needed. I can see a portion as dedicated hardware but this architecture is no longer rocket science. Netflix was able to handle releasing all of HoC S2 without a hiccup.
 
2014-03-31 05:21:55 PM

enry: As much as I like the idea of Obamacare and have lots of sympathy for the tech behind this, this is the kind of stuff "the cloud" was built for. Provide additional services on demand and release them when not needed. I can see a portion as dedicated hardware but this architecture is no longer rocket science. Netflix was able to handle releasing all of HoC S2 without a hiccup.


Netflix has also had over seven years to build out their streaming infrastructure.
 
2014-03-31 05:22:08 PM
And procrastinators will learn a valuable lesson!

/no they won't
//I never do
 
2014-03-31 05:24:37 PM
Seems to be working ok.
 
2014-03-31 05:25:49 PM

qorkfiend: Netflix has also had over seven years to build out their streaming infrastructure.


Perhaps we should ask our government stop hiring contractors who re-invent the wheel to inflate costs.
 
2014-03-31 05:27:05 PM
Seems to work perfectly fine for me, not sure what you are biatching about...

img.fark.net
 
2014-03-31 05:27:13 PM
This is terrible. My best friend's cousin's wife's uncle once wrote a website that never crashed. Why does zero-fart-hussien-bama suck so much?
 
2014-03-31 05:27:43 PM

qorkfiend: enry: As much as I like the idea of Obamacare and have lots of sympathy for the tech behind this, this is the kind of stuff "the cloud" was built for. Provide additional services on demand and release them when not needed. I can see a portion as dedicated hardware but this architecture is no longer rocket science. Netflix was able to handle releasing all of HoC S2 without a hiccup.

Netflix has also had over seven years to build out their streaming infrastructure.


That doesn't really change the fact that setting up something on a service like EC2 is pretty trivial these days, and this is exactly the type of thing it was built for.
 
2014-03-31 05:27:53 PM
And for those who try to complete the process today and can't, the deadline is extended for them until April 15.

Apparently that pragmatism has the GOP enraged. After all, the worst case scenario is even more people getting insurance coverage.

When will this nightmare end?
 
2014-03-31 05:27:54 PM

GoldSpider: qorkfiend: Netflix has also had over seven years to build out their streaming infrastructure.

Perhaps we should ask our government stop hiring contractors who re-invent the wheel to inflate costs.


Right, I'm sure that's exactly what happened.
 
2014-03-31 05:28:22 PM
so...their lack of planning makes the ACA useless?  were they waiting for the GOP to repeal it?
 
2014-03-31 05:28:41 PM
It's a sweet day for those few Republicans who reached across the aisle, out the door, and across the ocean to Team Putin to try a DOS attack. Who would ever be able to trace that?
 
2014-03-31 05:29:07 PM

GoldSpider: qorkfiend: Netflix has also had over seven years to build out their streaming infrastructure.

Perhaps we should ask our government stop hiring contractors who re-invent the wheel to inflate costs.


Thank Congress for the ridiculous Byzantine laws around contractors.
 
2014-03-31 05:29:38 PM

birchman: qorkfiend: enry: As much as I like the idea of Obamacare and have lots of sympathy for the tech behind this, this is the kind of stuff "the cloud" was built for. Provide additional services on demand and release them when not needed. I can see a portion as dedicated hardware but this architecture is no longer rocket science. Netflix was able to handle releasing all of HoC S2 without a hiccup.

Netflix has also had over seven years to build out their streaming infrastructure.

That doesn't really change the fact that setting up something on a service like EC2 is pretty trivial these days, and this is exactly the type of thing it was built for.


Sure, for people who are building software systems that aren't as heavily regulated as this is. Would the government be allowed to store all this sensitive data on servers that they don't control? Doubt it.
 
2014-03-31 05:30:06 PM
 
2014-03-31 05:30:18 PM

Tarl3k: Seems to work perfectly fine for me, not sure what you are biatching about...

[img.fark.net image 850x477]


Nah, once you choose a s state and hit "Apply", it goes to an 'Oh, dear, we have a lot of visitors right now' page, so it definitely IS overloaded. I mean, it really is unfair, since they only told everyone yesterday about the deadline, or that the ACA had even been made a law.

/Not crying too hard for the people who couldn't do this yesterday, Saturday, or last weekend, even.
 
2014-03-31 05:30:39 PM
i60.tinypic.com

/oblig
 
2014-03-31 05:30:47 PM
ooops.  Wrong thread.
 
2014-03-31 05:31:54 PM

qorkfiend: Right, I'm sure that's exactly what happened.


You're awful defensive about this, considering I didn't blame either "side".
 
2014-03-31 05:33:49 PM

qorkfiend: birchman: qorkfiend: enry: As much as I like the idea of Obamacare and have lots of sympathy for the tech behind this, this is the kind of stuff "the cloud" was built for. Provide additional services on demand and release them when not needed. I can see a portion as dedicated hardware but this architecture is no longer rocket science. Netflix was able to handle releasing all of HoC S2 without a hiccup.

Netflix has also had over seven years to build out their streaming infrastructure.

That doesn't really change the fact that setting up something on a service like EC2 is pretty trivial these days, and this is exactly the type of thing it was built for.

Sure, for people who are building software systems that aren't as heavily regulated as this is. Would the government be allowed to store all this sensitive data on servers that they don't control? Doubt it.


As long as Amazon has security clearance for employees that can touch them and follows NIST requirements in their datacenters, (which I'm sure they do because it opens up the door for a wealth of business), then it shouldn't be a problem. I work in IT for a government contractor so I deal with this stuff off and on, but not an expert.
 
2014-03-31 05:34:54 PM

Mikey1969: Tarl3k: Seems to work perfectly fine for me, not sure what you are biatching about...

[img.fark.net image 850x477]

Nah, once you choose a s state and hit "Apply", it goes to an 'Oh, dear, we have a lot of visitors right now' page, so it definitely IS overloaded. I mean, it really is unfair, since they only told everyone yesterday about the deadline, or that the ACA had even been made a law.

/Not crying too hard for the people who couldn't do this yesterday, Saturday, or last weekend, even.


My bad.  I live in Colorado where the state has an exchange set up so it worked just fine for me...I guess that is one of the benefits of living in a state that isn't completely farked up...
 
2014-03-31 05:35:00 PM

qorkfiend: enry: As much as I like the idea of Obamacare and have lots of sympathy for the tech behind this, this is the kind of stuff "the cloud" was built for. Provide additional services on demand and release them when not needed. I can see a portion as dedicated hardware but this architecture is no longer rocket science. Netflix was able to handle releasing all of HoC S2 without a hiccup.

Netflix has also had over seven years to build out their streaming infrastructure.


Also... Taxbama spent $100T on a website that was only going to be busy for a short time. See, wasting our tax dollars again!!!11!

No matter what they do people are going to complain.
 
2014-03-31 05:36:38 PM

GoldSpider: qorkfiend: Right, I'm sure that's exactly what happened.

You're awful defensive about this, considering I didn't blame either "side".


Um, how is pointing out that you made an accusation completely unsupported by any facts "defensive"?

/ yes i realize you're probably just trolling
 
2014-03-31 05:42:12 PM

enry: As much as I like the idea of Obamacare and have lots of sympathy for the tech behind this, this is the kind of stuff "the cloud" was built for. Provide additional services on demand and release them when not needed. I can see a portion as dedicated hardware but this architecture is no longer rocket science. Netflix was able to handle releasing all of HoC S2 without a hiccup.


While I agree with your sentiment, these services are in a fundamentally different class of difficulty.

Streaming services require Big Phat Pipes and matching switch fabric, along with a backend that can deliver read-only data, but comparatively paltry write/update abilities. Content Distribution Networks aka CDNs for doing this have been turnkey since the MySpace era.

On the other hand a parallel database service which must present a Correct view, across the whole system, of data which is continuously being updated because of user input is universes harder to build. Even defining what "correct" means in this context is not trivial if you want to be able to parallelize it ("lock every database row user X accesses until their DB transaction is done" always works but does not scale for obvious reasons).

A better analogy would have been with Facebook or similar interactive social-media sites. And even then I don't think social media sites often run into "Oh crap our user load increased 4x literally overnight" situations.
 
2014-03-31 05:42:40 PM
This is crazy.  There's no way a simple thing like too many hits on a website should Fark it.

img.fark.net
 
2014-03-31 05:42:54 PM
Luckily anyone can just call any insurance salesman in their state and sign up for "Obamacare" health insurance.  All health insurance is "Obamacare".

In Kansas we have Coventry or Blue Cross.  I can go to either of their websites and pick out various plans that are bronze, silver, gold, or platinum.  They are all "Obamacare".   Everyone that has health insurance in America has "Obamacare".   It is not necessary or required to go through the healthcare.gov website to be on "Obamacare", all you need to do is purchase health insurance for yourself or have your employer purchase it for you or take Medicare or Medicaid benefits.

I went to the BCBSofKS website and got a gold plan for myself that covers all my preexisting conditions and its $205/month.   I thought it was very reasonable.  I previously had a catastrophic only plan that only covered my hospitalizations and no doctors visits and I was paying $175/mo.   I get no subsidy either.

/Yawn at scaremongers.
 
2014-03-31 05:42:59 PM
Trifecta, subby? Have we had only three threads about this subject today?
 
2014-03-31 05:43:13 PM
It's almost as though this is deliberate so they can scrap the whole unworkable mess in favor of a single payer system.
 
2014-03-31 05:43:38 PM

Wooly Bully: Um, how is pointing out that you made an accusation completely unsupported by any facts "defensive"?


Aside from the small fact that the website has had a short but rich history of technical problems?  Problems that a competent IT contractor could have mitigated with proper planning?  Making excuses for such a monumental failure because your guy occupies the Oval Office is the definition of "defensive".
 
2014-03-31 05:44:14 PM

Smeggy Smurf: It's almost as though this is deliberate so they can scrap the whole unworkable mess in favor of a single payer system.


If only....
 
2014-03-31 05:46:47 PM

Smeggy Smurf: It's almost as though this is deliberate so they can scrap the whole unworkable mess in favor of a single payer system.


nah, they just need moar tubes.
 
2014-03-31 05:47:58 PM

Smeggy Smurf: It's almost as though this is deliberate so they can scrap the whole unworkable mess in favor of a single payer system.


The website is having problems, so the Republican controlled House is going to pass single-payer? Brilliant.
 
2014-03-31 05:48:52 PM

GoldSpider: Wooly Bully: Um, how is pointing out that you made an accusation completely unsupported by any facts "defensive"?

Aside from the small fact that the website has had a short but rich history of technical problems?  Problems that a competent IT contractor could have mitigated with proper planning?  Making excuses for such a monumental failure because your guy occupies the Oval Office is the definition of "defensive".


I didn't make any excuses. I pointed out two things: one, that comparing Netflix's streaming architecture (with nearly a decade's worth of development time) to a relatively new website is a flawed comparison; and two, the suggestion that this is entirely due to contractors wanting to inflate costs is laughable.

I suppose you could consider people pointing out your absurdity as "defensive".
 
2014-03-31 05:49:07 PM

GoldSpider: Wooly Bully: Um, how is pointing out that you made an accusation completely unsupported by any facts "defensive"?

Aside from the small fact that the website has had a short but rich history of technical problems? Problems that a competent IT contractor could have mitigated with proper planning? Making excuses for such a monumental failure because your guy occupies the Oval Office is the definition of "defensive".


The unsupported accusation was "contractors reinventing the wheel to inflate costs" and you have nothing to back that up.

And the person you accused of being "defensive" didn't made any "excuses". He or she actually just pointed how full of sh*t your claim was.

/ yes i know you're just trolling, and i'm just wasting a couple of minutes at work here
 
2014-03-31 05:49:36 PM

Tarl3k: Mikey1969: Tarl3k: Seems to work perfectly fine for me, not sure what you are biatching about...

[img.fark.net image 850x477]

Nah, once you choose a s state and hit "Apply", it goes to an 'Oh, dear, we have a lot of visitors right now' page, so it definitely IS overloaded. I mean, it really is unfair, since they only told everyone yesterday about the deadline, or that the ACA had even been made a law.

/Not crying too hard for the people who couldn't do this yesterday, Saturday, or last weekend, even.

My bad.  I live in Colorado where the state has an exchange set up so it worked just fine for me...I guess that is one of the benefits of living in a state that isn't completely farked up...


Probably so. I have decent insurance, so I only tried to see if the story was accurate. These people most definitely could have signed up earlier, that's for sure, and this is coming from someone who has to plan the shiat out of new expenses. Even living mostly paycheck to paycheck, my wife and I wouldn't have waited until today to join, that's for sure.
 
2014-03-31 05:51:43 PM

qorkfiend: I pointed out two things: one, that comparing Netflix's streaming architecture (with nearly a decade's worth of development time) to a relatively new website is a flawed comparison


A new website that was built on technology much older than streaming video.

qorkfiend: and two, the suggestion that this is entirely due to contractors wanting to inflate costs is laughable.


I'm willing to concede "intentional cost inflation" to "incompetence and poor planning".
 
2014-03-31 05:52:37 PM

qorkfiend: I suppose you could consider people pointing out your absurdity as "defensive".


Obama fellation detected.  Why you libtards always want to shove this crappy law down our throat while ass-raping us with your taxes and then bukkaking your free healthcare all over us is disgusting.  Santorum.
 
2014-03-31 05:53:15 PM

GoldSpider: I'm willing to concede


That's a piss poor substitute for "I was wrong and I'll STFU now".
 
2014-03-31 05:54:34 PM
I filed my taxes early and they said they wouldn't start processing anything until like march or something because of the goverment shutdown. No1curred.


This however is a disaster beyond all reason and comprehension by mere mortal man
 
2014-03-31 05:55:10 PM

Wooly Bully: i'm just wasting a couple of minutes at work here


How much does "partisan water-carrier" pay these days?
 
2014-03-31 05:56:14 PM

Skleenar: qorkfiend: I suppose you could consider people pointing out your absurdity as "defensive".

Obama fellation detected.  Why you libtards always want to shove this crappy law down our throat while ass-raping us with your taxes and then bukkaking your free healthcare all over us is disgusting.  Santorum.


how YOU doin'?
 
2014-03-31 05:57:10 PM
The Fed said, "everyone deserves to go to college," and Sallie Mae was mutated. Every university in the country gladly raised tuition because why the hell not, right? Since then, the Feds are having to eat loads of defaulted student loans, the quality of our labor force has declined, and this sort of action is tolerated.

The Fed said, "everyone deserves to own a house," and Freddie Mac was mutated. Every mortgage lender in the country gladly lent 400 thousand dollars to people with 50K a year incomes. The subsequent foreclosures have consolidated tons of property into the hands of a few rich investors, and the Section 8 voucher program is now tres chic and not shrinking.

The Fed said, "everyone deserves a phone," and Carlos Slim made billions. As a result, violent flash mobs have proliferated, but at least everyone now has access to Facebook and World Star Hip Hop.

The Fed said, "everyone deserves healthcare," and the ACA was mutated. Healthcare and health coverage will not improve and it will not be cheaper. President Obama and the democrats misled the country. I say purposefully and for nefarious reasons, but that's just my humble opinion - the only one I'll offer in this comment.
 
2014-03-31 05:57:38 PM
As an ex-admin of government sites...this happens all the time.
Releases and deadlines are the bane of their existence.
You'd think they'd learn by now.

And sometimes the answer is a easy one.
Like I fixed the Mint's sale site with one well-placed index.

But, it is to be expected.
And they did...which is why they allowed the extension for those who has technical issues.
 
2014-03-31 05:58:45 PM

GoldSpider: Wooly Bully: i'm just wasting a couple of minutes at work here

How much does "partisan water-carrier" pay these days?


Right, pointing out your dishonesty is "partisan water carrying". How much do you get paid to troll?
 
2014-03-31 05:58:50 PM
I don't know which is more hilarious ... media reporters acting like software developers, or rooty poot software developers acting like they have any concept of the scope this project entails.
 
2014-03-31 05:59:20 PM

GoldSpider: Wooly Bully: i'm just wasting a couple of minutes at work here

How much does "partisan water-carrier" pay these days?


Probably in the neighborhood of "fussy concern troll". :)
 
2014-03-31 05:59:25 PM
MJMaloney187: derp

what the actual f*ck are you talking about
 
2014-03-31 06:01:01 PM

DeArmondVI: And for those who try to complete the process today and can't, the deadline is extended for them until April 15.

Apparently that pragmatism has the GOP enraged. After all, the worst case scenario is even more people getting insurance coverage.

When will this nightmare end?


They'll still be able to take credit for all the good while blaming for the bad.
 
2014-03-31 06:01:16 PM

Wooly Bully: Right, pointing out your dishonesty is "partisan water carrying".


No, spending hours on here day in and day out, defending every word and deed of your party, without acknowledging a single shortcoming is "partisan water carrying".

Wooly Bully: How much do you get paid to troll?


That's a service I provide free of charge.  You're welcome!
 
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