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(The New Republic)   The reason no one's talking in your open office is that they're all busy IM'ing eachother   (newrepublic.com) divider line 62
    More: Ironic, online chats, St. Louis University, social dynamics, Justice Kennedy  
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3754 clicks; posted to Main » on 06 Mar 2014 at 6:18 PM (1 year ago)   |  Favorite    |   share:  Share on Twitter share via Email Share on Facebook   more»



62 Comments   (+0 »)
   
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2014-03-06 08:56:57 PM  
IM fits a really nice role that isn't well served by e-mail or phone conversations.

IM conversations are great for "Hey, can you change this firewall setting for me when you get a chance", "Yup, just did that", "Oh, hmm, still not working - failed 15 minutes into the process again, perhaps it's a permissions issue?" "Ok, give me a couple minutes before I can look at that though, in the middle of something else".

With a phone, you demand immediate and full attention - not so good for an extended process that would involve a lot of waiting and dead air.
You could do that over email, but it would just make a lot of inbox clutter - that would be a pain to archive and reference later - and emails only sync to my phone periodically, whereas IMs are instant.
 
2014-03-06 09:34:51 PM  
The open office is the dumbest thing ever.  It's louder, more distracting and ultimately more annoying.  So yes, you tend to chat with people via IM even if they're sitting across from you if you don't want everyone hearing the conversation (and I actually LIKE talking to people face-to-face...it's more productive).
 
2014-03-06 09:53:56 PM  

RogermcAllen: mccallcl: I find that liars and the passive-aggressive prefer text-based communication. Just my observation. Gives them more time to compose disingenuous messages.

Written communication also helps us to remember exactly what you said that we can twist  your words around to use them against you.


Yeah, like when people request x and then claim they didn't request x.
 
2014-03-06 10:15:53 PM  
I'm actually cool with IM in the office. I get quite tired of all the distraction from the constant banter. And then there are things you would rather discuss in private.
 
2014-03-06 10:40:01 PM  

Shakin_Haitian: RogermcAllen: mccallcl: I find that liars and the passive-aggressive prefer text-based communication. Just my observation. Gives them more time to compose disingenuous messages.

Written communication also helps us to remember exactly what you said that we can twist  your words around to use them against you.

Yeah, like when people request x and then claim they didn't request x.


More like you request x, but I know that you are confused and really need X.  I'm lazy, so instead of delivering X like you need, I only only give you x.  When you complain that your X doesn't work I point to the email where you only asked for x.  Then you have to open another ticket to get your x upgraded to X.

/Metrics are based on tickets, not actual work done = fun times
//I don't actually work this way, but I'm pretty sure my IT department does
 
2014-03-06 10:44:16 PM  
Still using my 7 digit ICQ account number at work... as do several coworkers.  We use it constantly for work stuff, sending urls, etc.

Whats funny is that IT has had an officially supported IM system up for a few years, but they don't tell anyone about it, so they are the only ones to use it.
 
2014-03-06 10:52:12 PM  
Must be nice... it's annoying to have people talking too much in a shared space. It's distracting, and in my opinion should be kept to a minimum unless it's the very end or very beginning of a work day. IM is a way for people to communicate without destroying everyone else's ability to work. Yeah, sometimes you just need to go and talk to someone; I recognize that if the issue weren't whether or not others are disturbed, that frequently it would be better just to talk face to face. But it's fooking annoying to hear people talking all the time.
 
2014-03-06 10:55:37 PM  
If I wanted to gossip at work, the very last thing I would use would be the IM system on the company network.
 
2014-03-06 10:56:50 PM  
Much more sinister is the crop dusting of the open office environment.
 
2014-03-06 11:08:18 PM  

GRCooper: Meh, place I worked at 10 years ago did pretty much all of its communication via I'M

/AOL
//was pretty funny when the first cell phones with IM came out - you'd be in the bathroom and hear clicking from the stalls




Masterbating?
 
2014-03-06 11:13:50 PM  
I'd murder half the people in my open office for a wall at my back.
 
2014-03-07 01:44:33 PM  

Persnickety: If I wanted to gossip at work, the very last thing I would use would be the IM system on the company network.


Meh. I know the IT guys can read my IMs if they want to. Somehow I doubt they're gonna care that the guy next to me keeps farting or that the lady a few cubes over is constantly having problems with her delinquent foster kids.

I don't use IM to gossip about the IT team or upper management. Been here for the better part of a decade. If they were gonna can me for that I figure they already would have. Of course I do get a lot done, even if I occasionally spend too much time on fark.
 
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