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(The Consumerist)   Men's Wearhouse want to make Jos A Bank into a store with bad customer service, few options, poorly fitting rack suits and bad quality clothing via corporate osmosis   (consumerist.com) divider line 54
    More: Interesting, Men's Wearhouse, lawsuits, clothing  
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1666 clicks; posted to Business » on 10 Jan 2014 at 7:21 AM (1 year ago)   |  Favorite    |   share:  Share on Twitter share via Email Share on Facebook   more»



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2014-01-10 07:56:51 AM  
Men's Wearhouse: you are going to like the way you look. For about a month. And then your clothing will fall apart or wear out.
 
2014-01-10 07:58:51 AM  
I can't speak to the customer service, but it seems like Jos A Bank is already there on the rest.
 
2014-01-10 08:14:50 AM  
okay, so I guess I should ask, where should a man get a tailored suit?
 
2014-01-10 08:15:03 AM  

t3knomanser: I can't speak to the customer service, but it seems like Jos A Bank is already there on the rest.


I was going to say...I see commercials for them where you can buy one suit, and get like 2 free. That's not exactly Italian hand tailoring I'm guessing.
 
2014-01-10 08:15:53 AM  

somedude210: okay, so I guess I should ask, where should a man get a tailored suit?


Brooks Brothers has some reasonably priced lines at their outlet stores.
 
2014-01-10 08:24:42 AM  

somedude210: okay, so I guess I should ask, where should a man get a tailored suit?


I have purchased two suits in my life. One was bought and tailored by JAB and one by MW.

MW has local male sales people, they know what you need in a suit and how a suit should fit.

JAB has female sales associates. It seemed that they had no clue on how a suit should fit and I wouldn't have purchased the suit there had I not had a coupon. I was told her that I needed a 52 long, she insisted that I was only a 46 regular. After four coat changes I finally got a 52 long that was tailored.

I will let you guess which suit fits me better and I wear more often.

I know its not a straight comparision but how many male sales clerks are there at Victoria Secret?
 
2014-01-10 08:27:43 AM  

great_tigers: somedude210: okay, so I guess I should ask, where should a man get a tailored suit?

I have purchased two suits in my life. One was bought and tailored by JAB and one by MW.

MW has local male sales people, they know what you need in a suit and how a suit should fit.

JAB has female sales associates. It seemed that they had no clue on how a suit should fit and I wouldn't have purchased the suit there had I not had a coupon. I was told her that I needed a 52 long, she insisted that I was only a 46 regular. After four coat changes I finally got a 52 long that was tailored.

I will let you guess which suit fits me better and I wear more often.

I know its not a straight comparision but how many male sales clerks are there at Victoria Secret?


Well I am looking for a part time job & I guarantee that she'll look good in that VS she'll buy*.

*You know cause I'm a man, I like ladies, &^ I will confirm the look good part.
 
2014-01-10 08:29:42 AM  

Ivandrago: somedude210: okay, so I guess I should ask, where should a man get a tailored suit?

Brooks Brothers has some reasonably priced lines at their outlet stores.


BB has gone to crap, too.  not shiatting on you, ID, but BB's not worth the time, either.

Jos. Banks still makes pretty good suits and bidness clothes (for now), but their pricing model is so farked it's a crapshoot getting something good at a decent price if you're not willing to wait for one of their sales.
Nordstrom (if you have one) is a pretty good bet, too.
 
2014-01-10 08:33:46 AM  

elvisaintdead: Ivandrago: somedude210: okay, so I guess I should ask, where should a man get a tailored suit?

Brooks Brothers has some reasonably priced lines at their outlet stores.

BB has gone to crap, too.  not shiatting on you, ID, but BB's not worth the time, either.

Jos. Banks still makes pretty good suits and bidness clothes (for now), but their pricing model is so farked it's a crapshoot getting something good at a decent price if you're not willing to wait for one of their sales.
Nordstrom (if you have one) is a pretty good bet, too.


I wasn't talking about Golden Fleece, or even the half canvassed lines, just that if you want a suit at around $400, you can do much worse.
But with like most suits it's the tailoring after the initial purchase that's critical.
 
2014-01-10 08:37:48 AM  

somedude210: okay, so I guess I should ask, where should a man get a tailored suit?


Thrift store. Know what to look for in condition, brand, quality, and fit, and for $100 ($10 for the suit plus tailoring) you can end up with a hand-sewn-and-tailored suit that probably cost the original owner a couple grand.

Jos. A. Bank: when you buy three suits for the price of one, chances are they aren't worth the price of one.
 
2014-01-10 08:46:02 AM  

great_tigers: I was told her that I needed a 52 long


Are you a wookiee?
 
2014-01-10 08:47:19 AM  

GoldSpider: somedude210: okay, so I guess I should ask, where should a man get a tailored suit?

Thrift store. Know what to look for in condition, brand, quality, and fit, and for $100 ($10 for the suit plus tailoring) you can end up with a hand-sewn-and-tailored suit that probably cost the original owner a couple grand.

Jos. A. Bank: when you buy three suits for the price of one, chances are they aren't worth the price of one.


And what if you're part of the 99% who don't know what to look for?
 
2014-01-10 08:53:41 AM  

AntonChigger: GoldSpider: somedude210: okay, so I guess I should ask, where should a man get a tailored suit?

Thrift store. Know what to look for in condition, brand, quality, and fit, and for $100 ($10 for the suit plus tailoring) you can end up with a hand-sewn-and-tailored suit that probably cost the original owner a couple grand.

Jos. A. Bank: when you buy three suits for the price of one, chances are they aren't worth the price of one.

And what if you're part of the 99% who don't know what to look for?


There's something called "the Internet" where such information can be found.

If I were on anything other than my phone at work, I'd be happy to share my resources. I could later if you'd like.
 
2014-01-10 09:04:46 AM  

t3knomanser: I can't speak to the customer service, but it seems like Jos A Bank is already there on the rest.


Rest assured, their service sucks as well. Rarely in my life have I had such difficulty getting a company to take my money, but I guess as a 25 year-old out shopping for work clothes on a Saturday afternoon, jeans and a t-shirt weren't appropriate attire if I wanted service from the esteemed clothier Jos. A. Bank.

You'd have thought I rolled into a Ferrari dealership in a Pinto from the attention (or lack of) I received. I think I wound up at S&K. At least they understand that the kind of guy that's in the market for a sub-$500 suit isn't wearing them to go shopping for more on the weekend.
 
2014-01-10 09:05:54 AM  

AntonChigger: And what if you're part of the 99% who don't know what to look for?


Look at the materials used to make the suit. The blends of the fabrics. Polyester blends vs. wool. Look at the stitching. Is it tight or starting to come loose. Look for signs of tailoring and quality tailoring. Is the transition from original stitching to tailoring seamless?
A good suit can be ruined by bad tailoring. I had a really nice Hickey Freeman suit that was ruined by a bad tailor and my new better tailor has spent the last 3 weeks trying to unfark what the last guy did.
You can check, but if you find a fully or half-canvassed suit at a thrift store, I'd be impressed. Pinch the fabric on the outside and inside of the jacket below the bottom button and pull apart gently. If you feel a floating piece of fabric in between the two parts you've pinched, that's a fully canvassed suit and those usually start at over $1000, so that's a pretty good find. It doesn't work for half-canvassed suits, so you'd have research the designer and specific line of suit you're looking at. Also bear in mind that outlet malls usually have different and separate lines just for outlets. You can check the tag on the inside of the inside breast pockets to see if it's a named line from the designer or just a numbered. Often if the line just has a number, it was produced for an outlet. That's the best I can do. Generally, if it feels like a quality garment, it is.
 
2014-01-10 09:13:42 AM  

GoldSpider: AntonChigger: GoldSpider: somedude210: okay, so I guess I should ask, where should a man get a tailored suit?

Thrift store. Know what to look for in condition, brand, quality, and fit, and for $100 ($10 for the suit plus tailoring) you can end up with a hand-sewn-and-tailored suit that probably cost the original owner a couple grand.

Jos. A. Bank: when you buy three suits for the price of one, chances are they aren't worth the price of one.

And what if you're part of the 99% who don't know what to look for?

There's something called "the Internet" where such information can be found.

If I were on anything other than my phone at work, I'd be happy to share my resources. I could later if you'd like.


Occupy GoldSpider.
 
2014-01-10 09:18:03 AM  

Ivandrago: elvisaintdead: Ivandrago: somedude210: okay, so I guess I should ask, where should a man get a tailored suit?

Brooks Brothers has some reasonably priced lines at their outlet stores.

BB has gone to crap, too.  not shiatting on you, ID, but BB's not worth the time, either.

Jos. Banks still makes pretty good suits and bidness clothes (for now), but their pricing model is so farked it's a crapshoot getting something good at a decent price if you're not willing to wait for one of their sales.
Nordstrom (if you have one) is a pretty good bet, too.

I wasn't talking about Golden Fleece, or even the half canvassed lines, just that if you want a suit at around $400, you can do much worse.
But with like most suits it's the tailoring after the initial purchase that's critical.


true dat.
every man needs a good tailor/seamstress.
 
2014-01-10 09:31:15 AM  

GoldSpider: Jos. A. Bank: when you buy three suits for the price of one, chances are they aren't worth the price of one.


I've bought a bunch of wool pants at Jos A Bank during sales, and they fit pretty good and look nice. And cashmire sweaters. And sport coats. And a really nice overcoat.

They practically give away the store in their big sales and it's a great way to build a wardrobe for a new job/new city/etc. I don't know how JAB can make a profit from their giveaway prices, but they do.

Yeah, it's not Italian cloth and hand-tailoring from scratch (I have some handmade bespoke suits and only buy custom-made shirts), but for everyday off-the-rack semi-casual work clothes, Jos A Bank is a really good deal.

Never bought anything from Mens Warehouse though. They're pretty shiatty. I guarantee it.
 
2014-01-10 09:34:10 AM  

somedude210: okay, so I guess I should ask, where should a man get a tailored suit?


um... a tailor?
 
2014-01-10 09:40:57 AM  

t3knomanser: I can't speak to the customer service, but it seems like Jos A Bank is already there on the rest.


I was thinking the same. 15, 10 even 5 years ago, they were my go to haberdasher for work clothes. Now? Their shirts last a year before the cuffs and collar have shrunk to the point that I can't button them (And that's if I get a 17" neck and not the 16" that is my size. If I get a 16", it's only about 6 months before asphyxiation starts.), and I fight a constant battle with the pants to see which seem will bust next. I've switched to Brooks Brothers.
 
2014-01-10 10:09:17 AM  

somedude210: okay, so I guess I should ask, where should a man get a tailored suit?


Hong Kong.
 
2014-01-10 10:33:10 AM  
I guarantee it
 
2014-01-10 10:34:17 AM  
I have a Jos suit.  It's decent.

I won't buy shirts from them anymore, though.  Their cuts are too big.  BR regular fit small fits me perfectly.
 
2014-01-10 10:35:12 AM  
I don't bother with suits, because anytime I ask for advice on where to get a good one, it's made perfectly clear to me that I can't afford anything of any quality.

Ivandrago: Brooks Brothers has some reasonably priced lines at their outlet stores.


Perfect example. "Brooks Brothers" and "reasonably priced" should not belong in the same sentence.
 
2014-01-10 10:35:39 AM  
slight threadjack. If you are looking for a quality shirt to go with the suit, I've been thoroughly impressed with Charles Tyrwhitt shirts I've bought when they have one of their crazy promotions. For $39, they're amazing. For $129, well...I will never spend that kind of scratch on a dress shirt.
 
2014-01-10 10:52:36 AM  
I'm just here to biatch about the hipster skinny suit fad and flat front pants.  And I'm not even overweight. Stupidiest men's fashion trends ever, including parachute pants and acid wash jeans.


/and don't even think about cutting that street corner by crossing on my lawn
 
2014-01-10 11:09:43 AM  
The service quality between stores is breathtaking. I needed at least one new suit and went to about 4 different stores before finding a MW with a sales person who actually seemed to give a shiat.

And someone already pointed out the female salespeople at these places. Holy crap they were terrible. In two different stores they had no idea what they were doing and in both cases tried to pass me off to a male sales person who had too many people to deal with, so I just walked out.
 
2014-01-10 11:14:56 AM  

kronicfeld: great_tigers: I was told her that I needed a 52 long

Are you a wookiee?


Might as well be one. Long arms, big shoulders and used to have a 36 inch waist. Just a big dude.
 
2014-01-10 11:27:35 AM  

PC LOAD LETTER: Men's Wearhouse: you are going to like the way you look. For about a month. And then your clothing will fall apart or wear out.


I have some suit jackets from them that have lasted awhile

of course I had to go to their big and tall store and everything was pretty much customized to fit, so there is that.

Also it's Houston, so maybe corporate keeps a better eye on those stores
 
2014-01-10 12:13:23 PM  

Mateorocks: somedude210: okay, so I guess I should ask, where should a man get a tailored suit?

Hong Kong.


Vietnam.
 
2014-01-10 12:37:54 PM  
I have a tailor who comes in from Thailand every couple of months and sends out an email to all his past and current customers when he is in town.  He usually goes to several cities in the US, but he always comes to San Francisco.  You can get amazing quality tailored suits, shirts, pants (monogrammed with your initial, even!) for incredibly low prices.  Maybe $800 for the best suit you've ever had (cheaper options, too), and about $50 for shirts and $100 for pants (all prices only guidelines, obviously).  All incredibly worth it.  He absolutely is a master tailor and I could not possibly recommend his work enough.  If anybody in the Bay Area is looking for a new wardrobe, send me an email and request that I forward his info the next time he's in town.
 
2014-01-10 12:40:30 PM  

Karma Curmudgeon: I'm just here to biatch about the hipster skinny suit fad and flat front pants.  And I'm not even overweight. Stupidiest men's fashion trends ever, including parachute pants and acid wash jeans.


/and don't even think about cutting that street corner by crossing on my lawn


Yeah what's with flat front pants anyway?  I don't buy dress clothes often but went into our local 'men's store' a couple months ago to buy a couple pants and they said that's all there was.  The owner apologized and said he can't even order 'normal' pants at this point.  I might have the specifics wrong but the stupid pants look stupid and feel stupid.
 
2014-01-10 12:43:47 PM  

WhackingDay: The service quality between stores is breathtaking. I needed at least one new suit and went to about 4 different stores before finding a MW with a sales person who actually seemed to give a shiat.

And someone already pointed out the female salespeople at these places. Holy crap they were terrible. In two different stores they had no idea what they were doing and in both cases tried to pass me off to a male sales person who had too many people to deal with, so I just walked out.


Last time I was in one was at least 10 years ago.  The 'woman' trying to sell me stuff was rude and clueless.  She kept trying to sell me some colorful crap that I didn't want and I just kept saying 'but I need to wear it to work not a 70s disco'.  She didn't clue in that I wasn't interested in 'fashion' just wanted a suit.
 
2014-01-10 12:55:13 PM  
i.nordstromimage.com
Same suits you can buy at Nordy's but cheaper, tailor on premises, you can also pick up shoes, a coat, etc. and you'll fit in just fine when you're on the 100th floor with all the offices that have real doors.  What's not to love?
 
2014-01-10 01:05:02 PM  

un4gvn666: I don't bother with suits, because anytime I ask for advice on where to get a good one, it's made perfectly clear to me that I can't afford anything of any quality.

Ivandrago: Brooks Brothers has some reasonably priced lines at their outlet stores.

Perfect example. "Brooks Brothers" and "reasonably priced" should not belong in the same sentence.


I don't know shiat about suits, but needed one recently. I got a Ralph Lauren one on sale at Macy's for just over $200. My wife liked it, and I got some compliments. It doesn't look like a stereotypical cheap suit. I'm sure most of this thread wouldn't like it, but it sounds like it might be what you're looking for.
 
2014-01-10 01:06:46 PM  

stewbert: un4gvn666: I don't bother with suits, because anytime I ask for advice on where to get a good one, it's made perfectly clear to me that I can't afford anything of any quality.

Ivandrago: Brooks Brothers has some reasonably priced lines at their outlet stores.

Perfect example. "Brooks Brothers" and "reasonably priced" should not belong in the same sentence.

I don't know shiat about suits, but needed one recently. I got a Ralph Lauren one on sale at Macy's for just over $200. My wife liked it, and I got some compliments. It doesn't look like a stereotypical cheap suit. I'm sure most of this thread wouldn't like it, but it sounds like it might be what you're looking for.


See, that's good advice right there. Thanks man. I definitely will.
 
2014-01-10 01:24:45 PM  

un4gvn666: stewbert: un4gvn666: I don't bother with suits, because anytime I ask for advice on where to get a good one, it's made perfectly clear to me that I can't afford anything of any quality.

Ivandrago: Brooks Brothers has some reasonably priced lines at their outlet stores.

Perfect example. "Brooks Brothers" and "reasonably priced" should not belong in the same sentence.

I don't know shiat about suits, but needed one recently. I got a Ralph Lauren one on sale at Macy's for just over $200. My wife liked it, and I got some compliments. It doesn't look like a stereotypical cheap suit. I'm sure most of this thread wouldn't like it, but it sounds like it might be what you're looking for.

See, that's good advice right there. Thanks man. I definitely will.


I got a jos a bank suit once, and it took an hour to find a single suit that i could wear (let alone like), and it was the most expensive thing in the store.  would not have purchased but for a gift card.

i usually go to department stores, and macy's is pretty good (especially if there's a sale, you have a coupon, and there's some other deal going on).  I've bought the last couple suits from macy's for between 200-300 a suit.

however, i won't use their tailor.  he killed one of the suits, had to have it retailored.  i was getting the pants taken in a little, and when he was done, the whole inseam on both sides had this bunching.
 
2014-01-10 01:36:37 PM  
It seems like every other commercial on TV is for JAB having BUY X GET Y FREE or having some kind of massive sale.

How the fark are they still in business?

/ AT. JOSEPH! A! BANK!
 
2014-01-10 01:40:36 PM  
I had INCREDIBLE issues with J.A.B when when renting the tux for my wedding (and the stuff for the groomsmen). Granted, this was recently, and they were in the middle of this weird, huge computer upgrade to all their stores, but it was *bad*.
 
2014-01-10 01:59:29 PM  

mcreadyblue: Mateorocks: somedude210: okay, so I guess I should ask, where should a man get a tailored suit?

Hong Kong.

Vietnam.


lh3.ggpht.com
 
2014-01-10 02:23:41 PM  
I bought a suit from JAB right out of college for about $300 and it's fine 11 years later.  However, I remember going to one of their "Buy 1 Get 2 Free" sales a couple weeks later and noticing all the suits I was looking at for $300 were now $900.

They also cut their shirts to fit fat guys, so I can't wear them without looking like a pirate in a puffy shirt.
 
2014-01-10 02:54:43 PM  

The Singing Bush: They also cut their shirts to fit fat guys, so I can't wear them without looking like a pirate in a puffy shirt.


Yeah, I mentioned my experience with that up-thread.  I've actually thrown out all my Jos shirts.  Banana Republic all the way now.
 
2014-01-10 03:08:24 PM  

tricycleracer: The Singing Bush: They also cut their shirts to fit fat guys, so I can't wear them without looking like a pirate in a puffy shirt.

Yeah, I mentioned my experience with that up-thread.  I've actually thrown out all my Jos shirts.  Banana Republic all the way now.


BR shirts fit great, as well as J. Crew.  I wish they'd be more honest about how shirts are cut.  Instead of slim/athletic fit shirts for normal people, they should have Fatass FitTM for...um... fatasses.
 
2014-01-10 04:05:51 PM  

great_tigers: somedude210: okay, so I guess I should ask, where should a man get a tailored suit?

I have purchased two suits in my life. One was bought and tailored by JAB and one by MW.

MW has local male sales people, they know what you need in a suit and how a suit should fit.

JAB has female sales associates. It seemed that they had no clue on how a suit should fit and I wouldn't have purchased the suit there had I not had a coupon. I was told her that I needed a 52 long, she insisted that I was only a 46 regular. After four coat changes I finally got a 52 long that was tailored.

I will let you guess which suit fits me better and I wear more often.

I know its not a straight comparision but how many male sales clerks are there at Victoria Secret?


At my local JAB I have never seen a female sales employee, Its all guys and I've never had anything but good experience including with their in house tailor. Never been to MW because I'm happy with JAB
 
2014-01-10 04:08:28 PM  
You guys sound like a bunch of dandies.
 
2014-01-10 04:15:22 PM  

The Googles Do Nothing: You guys sound like a bunch of dandies.


I was thinking The Singing Bush and tricycleracer should get a room.
 
2014-01-10 04:25:56 PM  

R.A.Danny: The Googles Do Nothing: You guys sound like a bunch of dandies.

I was thinking The Singing Bush and tricycleracer should get a room.


Dressing room together at least.
 
2014-01-10 04:50:19 PM  

stewbert: un4gvn666: I don't bother with suits, because anytime I ask for advice on where to get a good one, it's made perfectly clear to me that I can't afford anything of any quality.

Ivandrago: Brooks Brothers has some reasonably priced lines at their outlet stores.

Perfect example. "Brooks Brothers" and "reasonably priced" should not belong in the same sentence.

I don't know shiat about suits, but needed one recently. I got a Ralph Lauren one on sale at Macy's for just over $200. My wife liked it, and I got some compliments. It doesn't look like a stereotypical cheap suit. I'm sure most of this thread wouldn't like it, but it sounds like it might be what you're looking for.


For all the hate thrown Macy's way they still do pretty good on their suits. Just make sure you go to the right store in a better part of town.
 
2014-01-10 06:03:58 PM  

mjohnson71: stewbert: un4gvn666: I don't bother with suits, because anytime I ask for advice on where to get a good one, it's made perfectly clear to me that I can't afford anything of any quality.

Ivandrago: Brooks Brothers has some reasonably priced lines at their outlet stores.

Perfect example. "Brooks Brothers" and "reasonably priced" should not belong in the same sentence.

I don't know shiat about suits, but needed one recently. I got a Ralph Lauren one on sale at Macy's for just over $200. My wife liked it, and I got some compliments. It doesn't look like a stereotypical cheap suit. I'm sure most of this thread wouldn't like it, but it sounds like it might be what you're looking for.

For all the hate thrown Macy's way they still do pretty good on their suits. Just make sure you go to the right store in a better part of town.


I went to MW and JAB first, but the salesforce completely ignored me. Macy's ignored my shorts and sandals and helped me find a suit that looked and fit good.
 
2014-01-10 06:05:11 PM  

The Singing Bush: tricycleracer: The Singing Bush: They also cut their shirts to fit fat guys, so I can't wear them without looking like a pirate in a puffy shirt.

Yeah, I mentioned my experience with that up-thread.  I've actually thrown out all my Jos shirts.  Banana Republic all the way now.

BR shirts fit great, as well as J. Crew.  I wish they'd be more honest about how shirts are cut.  Instead of slim/athletic fit shirts for normal people, they should have Fatass FitTM for...um... fatasses.


As someone who looks fat, I agree. There's more to a shirt than sleeve length and neck size.
 
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