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(WWSB ABC 7)   Woman says she found bird skull in bag of frozen spinach; store feels proper compensation is a full refund of her $1.79   (mysuncoast.com) divider line 24
    More: Florida, A Sarasota, Publix, executive compensation, customer service  
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2772 clicks; posted to Main » on 09 Jan 2014 at 7:05 AM (14 weeks ago)   |  Favorite    |   share:  Share on Twitter share via Email Share on Facebook   more»



Voting Results (Smartest)
View Voting Results: Smartest and Funniest

2014-01-09 07:05:53 AM
6 votes:
Unless she ate it, sounds about right to me. And no you vapid, twit... You won't need therapy
2014-01-09 07:10:46 AM
4 votes:
Even if she had ate it. The store did not make or package the product. Why should they compensate for more than the cost of the product? What does subby think she should get a life altering some of money from Publix over a bird head?
2014-01-09 07:16:00 AM
3 votes:
That seems reasonable to me.
2014-01-09 07:11:19 AM
3 votes:
What should they give her, subby? A million dollars? If you buy a product and there's something wrong with it, you take it back and get another one. Get over it.
2014-01-09 07:41:19 AM
2 votes:

ReapTheChaos: "I will probably need therapy because that little thing is going to haunt me," she said.

Oh for fark sake, how does this woman even manage to live day to day?


I assumed that was just melodramatic overacting on her part, in preperation for her upcoming big-money lawsuit, where she claims she needs several million dollars for her extensive therapy sessions to get over the PTSD and flashbacks of decapitated birds every time someone mentions Popeye...

But, yeah, if she's really that delicate, she would've killed herself years ago, I'd think... She obviously must never have owned an outdoor cat, at least... Severed bird heads would be the least of the horrors she'd have witnessed!
2014-01-09 07:29:13 AM
2 votes:
"I will probably need therapy because that little thing is going to haunt me," she said.

Oh for fark sake, how does this woman even manage to live day to day?
2014-01-09 10:29:27 AM
1 votes:
Years ago, we bought about 4 cans of tuna from a local grocery store.  When we opened them to make tuna salad a couple of days later we found 1 of them actually contained cat food.  We took it back and got a refund for that can.  I think we got a free can of tuna too.

We did not report it to the media and we did not get grossed out by it.  We did have a good laugh about it, and still do to this day.
2014-01-09 09:48:51 AM
1 votes:
I work in corporate liability and handle a lot of claims for the Product Liability Act and Sale of Goods Act...so I get to play internet expert today!  Hurrah!

The compensation given by the store is pretty standard.  Typically, they don't even like giving out a gift card as a customer service gesture without going to someone in risk management first.  However, an offer of a gift card would likely be the first thing the guys in risk management will try .  In many cases, a nominal customer service gesture will be all that's needed to make the customer happy.

In the meantime, the spinach supplier will be put on notice.  Publix has the easy out here as there will most certainly be a hold harmless/indemnity agreement in the vendor contract.  So, anything would be handled by the spinach supplier and their insurance.

Now, as for any settlement?  If the customer didn't actually eat the spinach, it's basically a case of "go away" because apart from not being able to eat the spinach, there is no loss.  And hell, she was compensated for that, so there really is no loss.  Sure, she can go claim psychological injury, but the onus is on her to prove it, and that shiat's expensive.

In the end, this will likely be cheap for whatever insurance company will be handling it.

/This may be different in the US since I deal with Canadian stuff...so whatever.
2014-01-09 09:47:04 AM
1 votes:
Publix saw a birdy in the snow
its wing was broke
it could not go.
they lured it to them with some bread
then they smasked its f*cking head.

and so it goes.
2014-01-09 09:15:34 AM
1 votes:
Oh, and if you think a bird head is disturbing, how about a whole baby bird?

junch.com
2014-01-09 08:52:55 AM
1 votes:
The pull quote from the story...  I'll never eat frozen spinach again...I'll probably need therapy".
To decode that for the less informed:   Look out!  I've hired a lawyer to sue your ass
2014-01-09 08:41:36 AM
1 votes:

ReapTheChaos: "I will probably need therapy because that little thing is going to haunt me," she said.

Oh for fark sake, how does this woman even manage to live day to day?


She's strong to the finish.

It appears that she hates palookas that aren't on the up and square.
2014-01-09 07:45:04 AM
1 votes:

Coming on a Bicycle: If she didn't eat it, she can have the same product again, at no cost.


It would be hilarious if they gave her a replacement bag of spinach, and she opened it up to find the rest of the bird's body in that bag...
2014-01-09 07:40:56 AM
1 votes:
If she didn't eat it, she can have the same product again, at no cost. If the supermarket wants to save face, they could offer a higher amount. But that's it. It's a bit of a shame that trollsubby seems to think it is natural and appropriate and that it goes without thinking, that it should be any other way.
2014-01-09 07:40:35 AM
1 votes:

Peter von Nostrand: Unless she ate it, sounds about right to me. And no you vapid, twit... You won't need therapy


It looks like she is laying the ground for the law suit. It is possible that she may actually need therapy, but that should be funded by the family and community that sheltered her from life when she was growing up, and set her up to be traumatized by something this trivial.
2014-01-09 07:27:42 AM
1 votes:
Even if it came out of a public brand box it's not like a store manager could do more than give a refund. If she wants more she needs to get in touch with Publix corporate office.
2014-01-09 07:27:33 AM
1 votes:

Krusty_the_Barbarian: Even if she had ate it. The store did not make or package the product. Why should they compensate for more than the cost of the product? What does subby think she should get a life altering some of money from Publix over a bird head?


I didn't take away that Subby was actually complaining about it. But, that's me.

And, yes, this is all she should receive. I hate the 'free lunch' culture we've grown accustomed to. Not everything deserves a lawsuit.
2014-01-09 07:26:16 AM
1 votes:

Krusty_the_Barbarian: Even if she had ate it. The store did not make or package the product. Why should they compensate for more than the cost of the product? What does subby think she should get a life altering some of money from Publix over a bird head?


media.tumblr.com
2014-01-09 07:23:27 AM
1 votes:
I'd be like "Hey, free bird skull! Cool!"
2014-01-09 07:22:50 AM
1 votes:
A little bird head? Get over it lady.

Now, a baby head...
2014-01-09 07:21:02 AM
1 votes:
A smarter move for the business owner would be to at least give her an in-store gift certificate for $50 or $100.  Sure, it's not the store owner's fault -- nor should he admit any fault -- but the gift would help counteract the negative conditioning against shopping at his store that the customer experienced as a result of this incident.  It would be in the store owner's own best interest to do a little more than just refund the cost of the salad.
2014-01-09 07:19:41 AM
1 votes:
FTA: "I will probably need therapy because that little thing is going to haunt me," she said.

Wait, what does her marriage issues have to do with this?
2014-01-09 07:13:00 AM
1 votes:
It's better that finding a bird brain in your spinach.
2014-01-09 07:12:05 AM
1 votes:
Imalrightwiththis.jpg
 
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