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(Chicago Trib)   Macy's announces new cost-saving measures, like firing 2,500 employees and shuttering dozens of stores   (chicagotribune.com) divider line 41
    More: Fail, cost reduction  
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1747 clicks; posted to Business » on 08 Jan 2014 at 10:29 PM (45 weeks ago)   |  Favorite    |   share:  Share on Twitter share via Email Share on Facebook   more»



41 Comments   (+0 »)
   
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2014-01-08 08:16:16 PM  
I don't for the life of me understand why anyone shops at this store.  They have not a particularly compelling selection of stuff, and most of it has a quality just slightly above Target or Penny's, but at about three times the cost.

There are better options for almost everything they sell, including Amazon.
 
2014-01-08 08:21:03 PM  
It's not your grandfather's Macy's.  If I wanted to be ignored and talked down to by a bunch of arrogant, obnoxious biatches, I'd stay home.
 
2014-01-08 08:38:07 PM  

bronyaur1: I don't for the life of me understand why anyone shops at this store.  They have not a particularly compelling selection of stuff, and most of it has a quality just slightly above Target or Penny's, but at about three times the cost.

There are better options for almost everything they sell, including Amazon.


The prices are good on their clearance merchandise, but I agree that paying full price for anything there seems a bit silly.
 
2014-01-08 08:43:27 PM  
but who was Santa?
 
2014-01-08 09:48:37 PM  

TuteTibiImperes: bronyaur1: I don't for the life of me understand why anyone shops at this store.  They have not a particularly compelling selection of stuff, and most of it has a quality just slightly above Target or Penny's, but at about three times the cost.

There are better options for almost everything they sell, including Amazon.

The prices are good on their clearance merchandise, but I agree that paying full price for anything there seems a bit silly.


As I am old and I don't give a shiat anymore, I've found you can usually get the most expensive stuff from Macy's a year later at TJMaxx for 1/5th the cost.  The trick is finding anything in your size.  I found a nice pea coat from HUGO (Hugo Boss apparently won't sell their full brand at Macy's, so they call it HUGO or BOSS, but seemingly never the two together) for $85.
 
2014-01-08 09:48:45 PM  

Prey4reign: It's not your grandfather's Macy's.  If I wanted to be ignored and talked down to by a bunch of arrogant, obnoxious biatches, I'd stay home.



www.bbcamerica.com

"You only work in a  shop you know, you can drop the  attitude"
 
2014-01-08 10:02:41 PM  
The mall closest to me has two Macy's. They can probably close one. Turn it into a Nordstrom's or something.
 
2014-01-08 10:08:33 PM  

vudukungfu: but who was Santa?


My dad was in 1966 when he was out of work from acting and my mother who was working retail on 34th at the flagship store got him a seasonal job on the fly.

We were living in Jamaica Queens at the time.
 
2014-01-08 10:34:43 PM  
Macy's.... Sears.... JCPenney.... are there any department stores actually doing well these days?
 
2014-01-08 10:46:28 PM  

trialpha: Macy's.... Sears.... JCPenney.... are there any department stores actually doing well these days?


Let's ask Dillards or VonMar.
 
2014-01-08 10:59:41 PM  
When I was growing up in L.A., there was Broadway, Bullock's, Buffums, Robinson's, Mervyn's, May Co., and whatever else I can't remember. Then I moved east and there was Woodward & Lothrop, Wannamakers, Marshall Fields, Strawbridge & Clothier, and Hechts. Now it's all just Macy's. Sigh.
 
2014-01-08 11:18:46 PM  

TuteTibiImperes: The prices are good on their clearance merchandise


This. I get shirts for $15, marked down from $80. Sweaters for $30 marked down from $180.
 
2014-01-08 11:29:54 PM  
The mid-range mall-based department store model is dead. And frankly, nobody shops at Macy's unless you are a 50+ year old woman. Eveyone else is either shopping at at Kohl's on the lower end, or Nordstrom/etc. on the high end.  I really don't know Macy's has managed to stay in business all these years.
 
2014-01-08 11:38:16 PM  
FWIW, I worked this holiday season at a Macy's in suburban Mass. We seemed to do great for business, young and old.

/not a bad job, too bad it was seasonal
//lotta cute CWs. Especially that girl in replenishing
 
2014-01-08 11:44:10 PM  

cheap_thoughts: Let's ask Dillards or VonMar.


Dillard's has been struggling for a while.  They were never the millionaires' store, and the 'small midwestern city attorney/accountant/banker/doctor' (and spouses thereof) market isn't clearing near what it used to, especially when you pay off student loans.

Von Maur... harder to say since it's privately held. Neiman-Marcus and Nordstrom do okay... because their market is doing just fine.
 
2014-01-09 12:40:54 AM  

trialpha: Macy's.... Sears.... JCPenney.... are there any department stores actually doing well these days?


Gordmans seems to be kicking ass
 
2014-01-09 01:13:30 AM  
The ones they closed around here were in malls that were pretty much dead anyways (Jamestown Mall in St. Louis and Metcalf South in Overland Park, KS). Still, it sucks to see this happen but at least they're offering workers the chance to work at another store.
 
2014-01-09 01:54:48 AM  
Look on the bright side, these unemployed workers wont be brutally FORCED to work on thanksgiving night next year.

so, theres that.
 
2014-01-09 02:04:27 AM  

ImpendingCynic: When I was growing up in L.A., there was Broadway, Bullock's, Buffums, Robinson's, Mervyn's, May Co., and whatever else I can't remember. Then I moved east and there was Woodward & Lothrop, Wannamakers, Marshall Fields, Strawbridge & Clothier, and Hechts. Now it's all just Macy's. Sigh.



L.A. shopping in the 80's definitely had a great selection.  This place always gave me a buzz:


i90.photobucket.comi90.photobucket.comi90.photobucket.com
 
2014-01-09 04:03:48 AM  

bronyaur1: I don't for the life of me understand why anyone shops at this store.  They have not a particularly compelling selection of stuff, and most of it has a quality just slightly above Target or Penny's, but at about three times the cost.

There are better options for almost everything they sell, including Amazon.


I got a Macy's gift card from work once.  That's my excuse.  Oddly enough the company changed to giving out Amazon gift certificates after that.  Must've been a lot of complaints.
 
2014-01-09 04:14:00 AM  
I tried to by shoes at Macy's, and it was awful. They just have one of each shoe out on display, and you have to ask the salesman for your size. I asked about a few shoes, and none were available in my size. It seemed like the Monty Python Cheese Shop sketch. I left and went to DSW. I found what I wanted in five minutes and the total interaction with sales people was "Do you need any help?" "Nope."
 
2014-01-09 06:20:49 AM  
Subby: shuttering dozens of stores
Actual article: Net opening of three stores.

I am actually somewhat surprised that subby wasn't truthful and accurate. My brother needed some "emergency dress pants." He tried a couple of stores and wound up at Macy's. The $75 pants cost $6.50 after all the markdowns.
 
2014-01-09 08:04:59 AM  
Almost bought a small dining room table there.  Found a decent (small) piece there that I felt would fit my space nicely.

I was tempted to buy it at the time, as it was also a relatively good price ($300) but we hadn't yet gotten rid of the table that was currently in that space so I put it off.

When I went back, the table was marked up to $399.  So I decided to wait until that original sale price came back around.

Went to their "lowest prices of the season" sale.  The table was $350.  Was told that the "lowest prices" thing only applied to select merchandise, basically making it entirely bullshiat.

Kept watching the price for 6 months.  It never went back down.  Finally went in and asked if they could honor the lowest advertised price on the item.  Was told no, and that I'd just have to keep waiting.

Finally gave up after about 8 months of not seeing what I wanted anywhere else, and went back to pull the trigger.

They wanted $80 to deliver it.  This was a table that me (a woman) and a strong-ish friend could have easily carried home on a bus or the train, if we couldn't find a car to borrow.  It would fit in a back seat easily.

I asked if I could pick it up.  No - they don't allow that.

I asked if they could deliver it the two blocks to my downtown office and I'd get it home.  Same $80 charge to do that.

I asked if that $80 could be correct, as this was such a small item and it would be delivered less than 5 miles away and was told that if I had purchased the four chairs to go with the table it would have pushed the delivery cost into the hundreds, so really I should be grateful that it was so cheap.

I was also informed that if I spent $999 or more they'd drop all charges.  Tempting....

I left and bought a table at Crate and Barrel.  F*ck those guys.  I hope they all go under.
 
2014-01-09 08:36:29 AM  

Prey4reign: It's not your grandfather's Macy's.  If I wanted to be ignored and talked down to by a bunch of arrogant, obnoxious biatches, I'd stay home.


Seriously.  My grandparents love Macy's because, back in their day, it was actually a really nice store.  Now?  They're selling jeans for $50 that I can get from a better brand for $40 elsewhere online.

I figure once the last of their generation dies, a lot of these stores will circle the drain and disappear fairly quickly.
 
2014-01-09 09:03:50 AM  
They built a second Macy's near me a couple of years ago and I can't figure out what on earth they were thinking. It's a full sized store with almost nothing in it. Compared to Sears or Target they have almost no selection and uncomfortably large spaces between racks. I feel like I'm at a going out of business sale every time I go in there. I'm sure somebody has their reasons for running it like that but for the life of me I can't figure it out.
 
2014-01-09 09:50:29 AM  
Interesting business model. They keep buying other chains, firing people, and closing stores. Meanwhile they get rich at the top.

This has NEVER happened before.
 
2014-01-09 09:52:28 AM  
The whole economy is one ticking time bomb. How many more jobs can we slash til we reach profitability. Quick ship more jobs to china. That should do it. Automate the rest. We should change the national motto to: "Profits Before People."
 
2014-01-09 10:05:26 AM  

trialpha: Macy's.... Sears.... JCPenney.... are there any department stores actually doing well these days?


Well, Macy's revenue and profit have been going up for the last three years, so they seem to be doing just fine.  They're just following the age-old wisdom of firing people when the stores are making money.  Maybe it will make them even more money, if people who don't know any better make the stock bump following this announcement.   Oh, wait...

/works every time
 
2014-01-09 10:29:35 AM  
Good riddance!

My wife wanted a few pieces of furniture from these assholes, and I resisted until the bitter end (happy wife, happy life and all that BS) for many reasons.

Three months later, after getting everything one piece at a time and late, in addition to these morons TWICE overdrawing my bank account to pay the full balance (we had no interest for a year), my wife finally understood my sheer hatred for Macy's.

When the second overdraw happened, Macy's was unwilling to reverse the transfer with the no interest loan (they were going to start charging interest because the no interest offer expired), I argued to no avail to reinstate the no interest loan, so I let the payment in full stand.

I then went off the rails and hurled every expletive in my arsenal at their managers. I spent a good 5 minutes barking into the phone, with my wife looking on in horror.

They sent a $25 gift card to apologize after I hung up. I traded it for a can of soda.

Never again.
 
2014-01-09 11:07:47 AM  

Walker: The mall closest to me has two Macy's. They can probably close one. Turn it into a Nordstrom's or something.


One was probably a foleys, and I'm surprised at how many dual stores in the malls they have, maybe because not all of those old leases have expired?
 
2014-01-09 12:06:10 PM  

Lawnchair: cheap_thoughts: Let's ask Dillards or VonMar.

Dillard's has been struggling for a while.  They were never the millionaires' store, and the 'small midwestern city attorney/accountant/banker/doctor' (and spouses thereof) market isn't clearing near what it used to, especially when you pay off student loans.


At least around here the Dillards stores all look like crap. Poorly merchandised, "meh" product, horrible staffing and zero updates in forever. It's like they gave up a decade ago (or more). At least with Macy's stores it doesn't feel like 1998 when you're shopping.
 
2014-01-09 12:12:22 PM  
I'll spare you the Macy's horror stories since they've been told in full in this thread.  RIP Hudson's.

Am I the only one who shops at Lord & Taylor?  Great for higher-end stuff, and their store brand is no slouch either.
 
2014-01-09 12:36:54 PM  

Unobtanium: Subby: shuttering dozens of stores
Actual article: Net opening of three stores.

I am actually somewhat surprised that subby wasn't truthful and accurate. My brother needed some "emergency dress pants." He tried a couple of stores and wound up at Macy's. The $75 pants cost $6.50 after all the markdowns.


The fact that there actually were any pants for sale for $6.50 outside a "Dollar Close Out Mart Store" type place is an indication the place is in trouble.
 
2014-01-09 02:52:00 PM  

blackminded: I'll spare you the Macy's horror stories since they've been told in full in this thread.  RIP Hudson's.

Am I the only one who shops at Lord & Taylor?  Great for higher-end stuff, and their store brand is no slouch either.


I worked in L&T management many years ago.  It's generally much better than the other brick and mortar old school department stores, but it has really changed a lot over the years.  It's more like Macy's and it, like the other chains, got caught in this coupon every week nonsense which cheapens it, IMO.  The customer service also used to be top-notch.  It was L&T's differentiating factor, and now, well let's just say the less said about their associates, the better.

The higher end product lines are still outstanding.  But I'll let you in on a secret.  Private label merchandise for ALL the major chains comes from basically 3 or 4 large companies that farm out the work to Chinese and Southeast Asia textile houses.  There are meetings every year where buyers from all the chains get together and buy product from the manufacturers all at once.  So while there might be some differentiation between an L&T sweater and a Macy's sweater, I can tell you for a fact that they are almost exactly the same product.
 
2014-01-09 08:48:20 PM  
I only shop at Alexander's.
 
2014-01-10 12:08:47 AM  

Geotpf: Unobtanium: Subby: shuttering dozens of stores
Actual article: Net opening of three stores.

I am actually somewhat surprised that subby wasn't truthful and accurate. My brother needed some "emergency dress pants." He tried a couple of stores and wound up at Macy's. The $75 pants cost $6.50 after all the markdowns.

The fact that there actually were any pants for sale for $6.50 outside a "Dollar Close Out Mart Store" type place is an indication the place is in trouble.


You don't understand what happened there.  The way to shop at Macy's is to ignore them until the two-day sale, then use your card to get an additional 20% off last season's 70% discounted merchandise. Every other day, and for non discounted items, shop at one of the other 1000 stores in your area.
 
2014-01-10 12:35:47 AM  

cheap_thoughts: trialpha: Macy's.... Sears.... JCPenney.... are there any department stores actually doing well these days?

Let's ask Dillards or VonMar.


images.encyclopediadramatica.es
 
2014-01-10 10:15:38 AM  
Not sure why this is a fail... should they keep the stores open that are losing money?

In the malls around here they tend to have separate stores for Mens and Womens clothing. That's crazy.
 
2014-01-10 10:17:24 AM  

bronyaur1: I don't for the life of me understand why anyone shops at this store.  They have not a particularly compelling selection of stuff, and most of it has a quality just slightly above Target or Penny's, but at about three times the cost.

There are better options for almost everything they sell, including Amazon.


If you buy anything they give you a coupon for 20% off the next thing you buy. If you have their card you get 15% off and they run coupons for 15% to 30% off for sales or whatever.

Really isn't more expensive than other places.
 
2014-01-10 10:20:51 AM  

Unobtanium: Subby: shuttering dozens of stores
Actual article: Net opening of three stores.

I am actually somewhat surprised that subby wasn't truthful and accurate. My brother needed some "emergency dress pants." He tried a couple of stores and wound up at Macy's. The $75 pants cost $6.50 after all the markdowns.


You have to understand that lefties like subby aren't really capable of handling the markdown and coupon process. They're the ones who pay sticker.
 
2014-01-10 10:23:59 AM  

Franco: The whole economy is one ticking time bomb. How many more jobs can we slash til we reach profitability. Quick ship more jobs to china. That should do it. Automate the rest. We should change the national motto to: "Profits Before People."


So you're saying you'd rather Macys go out of business and have 175,000 people lose their jobs than 2,500 people? Some of which are open positions and not actually people getting fired? Some of which are people getting transferred to the new stores they're opening?
 
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