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(USA Today)   Spirit Airlines initiates a use your cell phone fee on flights. Followed immediately by a no cell phone zone fee for the same flights   (usatoday.com) divider line 16
    More: Amusing, Spirit Airlines, cell phones, George Hobica, navigation system  
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1411 clicks; posted to Business » on 04 Jan 2014 at 5:56 PM (46 weeks ago)   |  Favorite    |   share:  Share on Twitter share via Email Share on Facebook   more»



16 Comments   (+0 »)
   
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2014-01-04 04:48:49 PM  
Of the 3,400 travelers asked if they'd pay a fee for a seat in a quiet zone, 53% said yes because they wouldn't "want to hear non-stop chatter" during a flight. The rest said they wouldn't pay a fee and "just grin and bear it."

Apparently "I'll use another airline" wasn't an answer.  I don't care to listen to some douchebag yammering next to me for hours on end so that everyone knows how important he is and that his company will fall apart if he's out of touch for a few hours, or worse yet some teenage girl talking about teenage girl stuff with her bff.

Related:  Delta CEO says no in-flight voice calls.

Thank you, Mr/Mrs/Ms Delta CEO.  I'll take that into consideration next time work has me fly somewhere.  And yes, we have some control over the flight they put us on, which is nice.
 
2014-01-04 06:40:32 PM  
I just flew Spirit from San Diego to Portland and back. Lets just say the appointments with my chiropractor to fix my farked up back offset any savings flying Spirit.
 
2014-01-04 06:52:57 PM  
It'll take more than cell phone restrictions to stop inane chatter on airliners. Some years ago, I spent several hours in first class on AA, from JFK to SFO, while some dork in the row behind me rattled on to the guy sitting next to him about his company, its product (some Real Time Software) and his own individual importance. I tried to ignore him, but there's a limit...
Just as we entered finals into SFO, he ran out of steam, and asked the guy sitting next to him what he did for a living.
"I'm an astronaut", he said.
Silence until we landed.
I looked back, and got the impression of a military gentleman of advanced age. I have no idea who he was, but the timing might suggest Mercury or Gemini.
Perhaps astronaut training gives them the ability to ignore assholes.
 
2014-01-04 07:37:52 PM  
Unless they're also installing sound-proof glass, separate sections wouldn't exactly help much against the loud mouthed guy guffawing over the phone. Could I then claim they violated my ticket and ask for a refund at my destination? =PPpp
 
2014-01-04 08:02:30 PM  
I know this is going to be a wild, way out there idea and all, but...

Why don't airlines assess all the costs of a flight route, add is a reasonable profit and divide it by the number of seats available on a flight?  This nickle & diming crap seems like a lot more trouble than it is worth.  Do they even make back the money the spent coming up with these ideas and the cost of actually implementing them?  Changes to the advertising, software back and front ends, employee training, etc.?

I think I'd be fine with a carrier that said "fark all that shiat, we will fly you from this point A to that point B for a flat rate of X dollars for 1st-class or Y dollars for slob-class seats".  If it's a flight with meals, just factor that into the cost.  Flight too short for meal?  Don't add it in.  Sell it as a no surprise, no bullshiat, all upfront flight.  No paying some schmuck to hide costs by inventing fees, no stupid changes to the software, no training issues for customer facing employees, and no pissed off customers banging their heads at the ticket counter.

Of course, I'll fly as soon as the TSA stops grabbing and/or photographing my junk.  And had somewhere I wanted to go.  And had the money to get there.  And so on and so on.

\just my four half-pence.
 
2014-01-04 08:12:57 PM  
Now if they would put a no child zone I would pay for it, most American parents let kids ramble on, scream, and run around. I say American because flying back from Amsterdam I flew back with a Bahamian family and these kids started acting up being noisy then reached over and grabbed something. Out of nowhere a hand comes up grabs the kid slams him back into the seat and says 'just sit there and be quiet' the rest of the flight it was silence.
 
2014-01-04 09:20:35 PM  

somemoron: I know this is going to be a wild, way out there idea and all, but...

Why don't airlines assess all the costs of a flight route, add is a reasonable profit and divide it by the number of seats available on a flight?  This nickle & diming crap seems like a lot more trouble than it is worth.  Do they even make back the money the spent coming up with these ideas and the cost of actually implementing them?  Changes to the advertising, software back and front ends, employee training, etc.?

I think I'd be fine with a carrier that said "fark all that shiat, we will fly you from this point A to that point B for a flat rate of X dollars for 1st-class or Y dollars for slob-class seats".  If it's a flight with meals, just factor that into the cost.  Flight too short for meal?  Don't add it in.  Sell it as a no surprise, no bullshiat, all upfront flight.  No paying some schmuck to hide costs by inventing fees, no stupid changes to the software, no training issues for customer facing employees, and no pissed off customers banging their heads at the ticket counter.

Of course, I'll fly as soon as the TSA stops grabbing and/or photographing my junk.  And had somewhere I wanted to go.  And had the money to get there.  And so on and so on.

\just my four half-pence.


The problem is Expedia.

Let's say a flight is $300 under your scheme.   Let's say 60% of people bring a carry-on. If I charge $25 for a carry-on,Expedia shows:

My airline: $285
Your airline: $300.

And if you do a LOT of those fees, pretty soon it's:

My airline: $250
Your airline: $300

And if there's a LOT of airlines:
.... airlines ....
My Airline: $250
.... next page of results ....
Your airline: $300

And trust me, I've seen the data on this.  Your airline is FARKED if you're on the second page.  It's an AVERAGE of a 50% drop in clickthroughs on a webpage that doesn't show prices between the top item and the 6th item.  Being on the 2nd page farks you over.

And that's before we get to the arbitrage.  Flying luggage costs fuel, which costs money.  So if I'm smart (and enough people are), if I have luggage, I fly your airline, and I don't, I fly my airline.  And so your airline slowly but surely gets more expensive.  So now it's:

My airline: $230
Your airline: $320

Now sure, it's possible to take this too far (Spirit.  Fark Spirit.  Only airline worse that Spirit is United), but there's a reason why EVERYONE jumped on that bandwagon at some point or another to some degree.

/And Humans are very much non-rational actors.  JC Penny did just this, and they got SCREWED.
//Note: All numbers pulled straight out of my ass.
 
2014-01-04 11:06:11 PM  
Spirit is the worst airline I've ever been on. It will be justice when they go bankrupt.
 
2014-01-05 12:56:54 AM  

somemoron: I know this is going to be a wild, way out there idea and all, but...

Why don't airlines assess all the costs of a flight route, add is a reasonable profit and divide it by the number of seats available on a flight?  This nickle & diming crap seems like a lot more trouble than it is worth.  Do they even make back the money the spent coming up with these ideas and the cost of actually implementing them?  Changes to the advertising, software back and front ends, employee training, etc.?

I think I'd be fine with a carrier that said "fark all that shiat, we will fly you from this point A to that point B for a flat rate of X dollars for 1st-class or Y dollars for slob-class seats".  If it's a flight with meals, just factor that into the cost.  Flight too short for meal?  Don't add it in.  Sell it as a no surprise, no bullshiat, all upfront flight.  No paying some schmuck to hide costs by inventing fees, no stupid changes to the software, no training issues for customer facing employees, and no pissed off customers banging their heads at the ticket counter.

Of course, I'll fly as soon as the TSA stops grabbing and/or photographing my junk.  And had somewhere I wanted to go.  And had the money to get there.  And so on and so on.

\just my four half-pence.


I find it curious that you're ok with a distinction between "first class" and "coach", but "phones" vs. "no phones" is stepping out of line.  They're the same root concept, just different luxuries being paid for in each case.
 
2014-01-05 01:07:35 AM  

CatfoodSpork: Spirit is the worst airline I've ever been on. It will be justice when they go bankrupt.



Why Spirit Airlines Soared 153% in 2013, and Expects to Stay Above the Clouds in 2014
 
2014-01-05 01:17:40 AM  
no one under 30 wants to talk on the phone do they? i don't. i would prefer to text a bit....do other stuff..online dating? how funny would it be to be using the locals online feature on a plane and see a fellow passenger and hit on her?
 
2014-01-05 03:44:52 AM  
I hate the new generation of budget airlines that nickle-and-dime you to death. Allegiant charges you for a bag, even if it is going in the overhead bin. fark that, if I'm even traveling for a weekend I need a few changes of clothes, so don't break it out as a fee.

I don't even bother trying to figure out if that "$32 fare" is going to come out cheaper than the major carriers, which it might. My time and aggravation isn't worth it.


Meanwhile, I wish airlines would allow one bag free, either overhead OR checked. That way folks that don't want to deal with the boarding process or have liquids aren't screwed out of $50 round-trip, if they're willing to check their only bag. But that doesn't make them money.
 
2014-01-05 09:54:01 AM  
No surprise to me. There's no shortage of fools who will pay good hard-earned money for stupid, worthless crap and services.
 
2014-01-05 07:33:37 PM  

serial_crusher: somemoron: I know this is going to be a wild, way out there idea and all, but...

Why don't airlines assess all the costs of a flight route, add is a reasonable profit and divide it by the number of seats available on a flight?  This nickle & diming crap seems like a lot more trouble than it is worth.  Do they even make back the money the spent coming up with these ideas and the cost of actually implementing them?  Changes to the advertising, software back and front ends, employee training, etc.?

I think I'd be fine with a carrier that said "fark all that shiat, we will fly you from this point A to that point B for a flat rate of X dollars for 1st-class or Y dollars for slob-class seats".  If it's a flight with meals, just factor that into the cost.  Flight too short for meal?  Don't add it in.  Sell it as a no surprise, no bullshiat, all upfront flight.  No paying some schmuck to hide costs by inventing fees, no stupid changes to the software, no training issues for customer facing employees, and no pissed off customers banging their heads at the ticket counter.

Of course, I'll fly as soon as the TSA stops grabbing and/or photographing my junk.  And had somewhere I wanted to go.  And had the money to get there.  And so on and so on.

\just my four half-pence.

I find it curious that you're ok with a distinction between "first class" and "coach", but "phones" vs. "no phones" is stepping out of line.  They're the same root concept, just different luxuries being paid for in each case.


It wasn't so much that in particular, just the fee-upon-fee crap airlines in general have been pulling, nothing more than that really.

meyerkev - thanks for that.  Makes sense, but it's still stupid.  And I'd probably be guilty myself.  It'd be comparing apples to oranges, but I can see how that distinction would be lost in that setting.
 
2014-01-05 10:44:15 PM  

Arthur Jumbles: CatfoodSpork: Spirit is the worst airline I've ever been on. It will be justice when they go bankrupt.


Why Spirit Airlines Soared 153% in 2013, and Expects to Stay Above the Clouds in 2014


Yeah, they do fine this year, because they are relatively new and people haven't learned how bad they are.  Now people know. Everyone I have ever talked to about Spirit that has flown it has sworn "Never again!"
 
2014-01-05 11:16:24 PM  

Don't Troll Me Bro!: Of the 3,400 travelers asked if they'd pay a fee for a seat in a quiet zone, 53% said yes because they wouldn't "want to hear non-stop chatter" during a flight. The rest said they wouldn't pay a fee and "just grin and bear it."

Apparently "I'll use another airline" wasn't an answer.  I don't care to listen to some douchebag yammering next to me for hours on end so that everyone knows how important he is and that his company will fall apart if he's out of touch for a few hours, or worse yet some teenage girl talking about teenage girl stuff with her bff.


Not at all like when people on the plane have conversations near you? That never happens, except on phones.
 
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