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(Yahoo)   Girl gets an awesome new set of cans for Christmas   (news.yahoo.com) divider line 46
    More: Followup, Xmas, Walmart, Bothell  
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5196 clicks; posted to Business » on 28 Dec 2013 at 10:23 AM (27 weeks ago)   |  Favorite    |   share:  Share on Twitter share via Email Share on Facebook   more»



46 Comments   (+0 »)
   
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2013-12-28 08:45:05 AM
This scam is so common: why don't stores check returns closely?
 
2013-12-28 08:53:46 AM
I hate you subby.
 
2013-12-28 09:20:10 AM
076dd0a50e0c1255009e-bd4b8aabaca29897bc751dfaf75b290c.r40.cf1.rackcdn.com
 
2013-12-28 09:25:35 AM
The "Followup" is used since this link updates the story with new information (the company exec who saw the original story and got the girl a new set of headphones).

This is not a repeat.
 
2013-12-28 10:29:16 AM

edmo: This scam is so common: why don't stores check returns closely?


Apparently not common enough for the stores to invest the time to check each return.
 
2013-12-28 10:32:16 AM
tuna? better deal imo.
 
2013-12-28 10:32:52 AM

Yankees Team Gynecologist: edmo: This scam is so common: why don't stores check returns closely?

Apparently not common enough for the stores to invest the time to check each return.


Or thoroughly check their supply chain.
 
2013-12-28 10:45:41 AM

SuperT: tuna? better deal imo.


Yeah--ignoring potential resale value, if I had to part with that money for either the tuna or those headphones, I'd take the tuna.
 
2013-12-28 10:49:42 AM
First thought: boobs, or actual cans?

/reads article

Okay, didn't see that one coming.
 
2013-12-28 11:08:32 AM

edmo: This scam is so common: why don't stores check returns closely?


Because the people at the returns counter are overworked and don't have to deal with the consequences. When I was young, I worked at a department store in the electronics section. We has this sort of thing happen all the farking time. Our department manager finally got tired of it and got the store manager to require that all of our returns would be verified by a member of our department before they were accepted.

In the first week, I alone had 10 games consoles that had their cases opened and swapped with dead ones or their serial numbers swapped. The returns clerk would have taken them all and seemed mystified that they were obviously not returnable. Then there was the TV that was cinder blocks in the box...

/CSB? Not really
//that place sucked to work for
 
2013-12-28 11:17:57 AM
Anyone have any experience with these headphones?

If I were in the market I'd be really leery of considering something like these. Since a chunk of the purchase price is going into some celebrity's pocket for the privilege of having his name plastered on the things, I'd have to believe they'd be a really poor value.

If I wanted headphones I'd probably start looking at Grado, based on recommendations in a thread I read on a different online forum a year ago.
 
2013-12-28 11:28:31 AM
They should trade it in for an Ipod case full of erasers.
 
2013-12-28 11:48:03 AM

gozar_the_destroyer: edmo: This scam is so common: why don't stores check returns closely?

Because the people at the returns counter are overworked and don't have to deal with the consequences. When I was young, I worked at a department store in the electronics section. We has this sort of thing happen all the farking time. Our department manager finally got tired of it and got the store manager to require that all of our returns would be verified by a member of our department before they were accepted.

In the first week, I alone had 10 games consoles that had their cases opened and swapped with dead ones or their serial numbers swapped. The returns clerk would have taken them all and seemed mystified that they were obviously not returnable. Then there was the TV that was cinder blocks in the box...

/CSB? Not really
//that place sucked to work for


Don't forget a we have a work culture that even if you do your job as you are told/supposed to do it... If someone complains you get disciplined or fired for "lack of customer service". Does not matter if your job was to say no at the time
 
2013-12-28 11:54:05 AM
To be fair, those tuna cans will provide a better listening experience than Beats by Dre. Once you tie some string to 'em.
 
2013-12-28 12:13:02 PM
It's a brick in a box!
 
2013-12-28 12:16:12 PM
beats are a farking scam. they are good just like monster cable is good.
 
2013-12-28 12:23:33 PM

phaseolus: Anyone have any experience with these headphones?

If I were in the market I'd be really leery of considering something like these. Since a chunk of the purchase price is going into some celebrity's pocket for the privilege of having his name plastered on the things, I'd have to believe they'd be a really poor value.

If I wanted headphones I'd probably start looking at Grado, based on recommendations in a thread I read on a different online forum a year ago.


Grados are great, with a cool old school look to match. Sennheiser also makes some great over the ears for half the price of similar Beats.

Sony also pretty much perfected the over the ear headphone 25 years ago with the MDR-V6, which audio engineers still swear by to this day. You can pick them up for $90 or so at Amazon, so they are a great value.
 
2013-12-28 12:44:14 PM

edmo: This scam is so common: why don't stores check returns closely?


Alternative scam: claim you got some cans rather than headphones when you go to return the goods for a full refund.
 
2013-12-28 12:46:21 PM
They are literally the monster cables of headphones, the damn things were engineered by Monster but they got out-dicked by Dre and his dick record company masters.  Everyone is a dick in that story though so nothing of value was lost.  They are the new air jordans or bulls hats of urban fashion, nothing more.
 
2013-12-28 01:11:09 PM
It wasn't even the good tuna
 
2013-12-28 01:30:17 PM

phaseolus: Anyone have any experience with these headphones?

If I were in the market I'd be really leery of considering something like these. Since a chunk of the purchase price is going into some celebrity's pocket for the privilege of having his name plastered on the things, I'd have to believe they'd be a really poor value.

If I wanted headphones I'd probably start looking at Grado, based on recommendations in a thread I read on a different online forum a year ago.


I was going to say Sennheiser, but that's been covered.

I am not a huge audiophile nor do I work in a realm that requires good audio fidelity, but the paid sound guys I see all have Sennheiser or Sony, mostly the former.
 
2013-12-28 01:33:46 PM

gozar_the_destroyer: edmo: This scam is so common: why don't stores check returns closely?

Because the people at the returns counter are overworked and don't have to deal with the consequences. When I was young, I worked at a department store in the electronics section. We has this sort of thing happen all the farking time. Our department manager finally got tired of it and got the store manager to require that all of our returns would be verified by a member of our department before they were accepted.

In the first week, I alone had 10 games consoles that had their cases opened and swapped with dead ones or their serial numbers swapped. The returns clerk would have taken them all and seemed mystified that they were obviously not returnable. Then there was the TV that was cinder blocks in the box...

/CSB? Not really
//that place sucked to work for


Worked for target a bit and same thing. The other customer service people even did generally open stuff up to look inside when taking a return but they didn't know what they were looking for most of the time. It was the year of the wii and half the ones returned had the console but the controllers weren't in it.
 
2013-12-28 01:38:06 PM

Ishkur: To be fair, those tuna cans will provide a better listening experience than Beats by Dre. Once you tie some string to 'em.


Came here to say this.  Leaving quite satisfied.
 
2013-12-28 01:43:03 PM
What a set of awesome Christmas cans may look like:

i.imgur.com

i.imgur.com

/you're welcome
/ho ho hos, merry Christmas
 
2013-12-28 02:03:00 PM
People will scam any return system they can. I opened a $7 electrical disconnect box from Lowes and found a beat up used disconnect with 1 burnt tube fuse in it. Some jerk bought it then returned his old beat up one for the $7. They probably burnt as much money in fuel and time pulling the scam.

But scammers like to scam.
 
2013-12-28 02:39:39 PM
Hmmm, throw in a jar of miracle whip and call it a deal.
 
2013-12-28 02:47:27 PM

gozar_the_destroyer: edmo: This scam is so common: why don't stores check returns closely?

In the first week, I alone had 10 games consoles that had their cases opened and swapped with dead ones or their serial numbers swapped. The returns clerk would have taken them all and seemed mystified that they were obviously not returnable. Then there was the TV that was cinder blocks in the box...

/CSB? Not really
//that place sucked to work for


So what happened to the foiled scammers?
 
2013-12-28 03:06:07 PM
Beats are so popular (for the wrong reasons) that it's now fashionable to wear large cans in public. There are plenty of lookalike brands that try to approximate the "B" logo and overall look.

Just a couple or few years ago you'd look like a fool walking down the street with giant cans designed for home use, but now it's as much an accessory as the right sneakers. Which would be fine if Beats actually sounded good. They don't. A $100 budget model Grado blows anything Beats from the water, just like plenty of fairly inexpensive speakers embarrass Bose when demoed side by side (incidentally this is why you never see Bose next to other brands in places like Best Buy, as it's part of their agreement with retailers - they're always in their own display, with their own test music).

If any of you Farker's kids ask for Beats as a gift, now could be a time to teach them between fashion and quality. This is not audiophile territory; it's not being a dumbass territory, like the Monster cables others have mentioned.
 
2013-12-28 03:11:38 PM
CSB: I was once in line behind a guy trying to return an empty box for a refund.  This was at a hardware store and he was claiming that the box (Radial saw) was empty when he opened it.  The petite clerk calmly and politely told him that she was actually the one who sold it to him, and that the box must have weighed over 50 pounds at purchase.   She remembered that he wouldn't help her load it into the basket.  Obviously not empty.

He started stomping and storming around, jamming his hands in and out of his pockets on his way through the parking lot.  I laughed about it with the clerk, and left.  I found $73 in the parking lot where this asshole had been parked.  It was just flying around the parking lot from where he was jamming his hands in and out of his pockets.  It was like being in one of those cash grab tunnels.
 
2013-12-28 04:28:40 PM
What's with the red vibrator? I didn't know Beats did those too.

l1.yimg.com

Also

l.yimg.com
thisonegrandlife.files.wordpress.com
 
2013-12-28 04:29:56 PM
Most of the people working the returns/customer service counter at big box stores are not making much over minimum wage and so have little incentive to go out of their way to check returns, especially when they have a line backing up.

I collect Transformers and frequent a Transformers fan and collectors sight and some of the stuff that got accepted as returns for Transformers toys is pretty  pathetic and 99% could be stopped if the people working the counter took the time to check the pictures on the packaging and compared that to what is in side.   Mind all Transformers sold in the US these day have packaging where you can see the product inside and yet people manage to stuff in all manner of things and successfully return them.

Here is a nice article on the issue: http://tfwiki.net/wiki/Toy_swapping
 
2013-12-28 05:14:26 PM
the global account manager of sales sounds like a good person.  i know it's good PR, but she didn't have to do that.  kudos to her.
 
2013-12-28 05:22:54 PM
I read a story just yesterday about boxes of iPhones with erasers and index cards in them on shelves in a target store.

Ah yes here it is.....http://www.hardware-360.com/instead-of-iphone-man-gets-box-of- erasers- and-index-cards/
 
2013-12-28 05:55:40 PM

phaseolus: Anyone have any experience with these headphones?

If I were in the market I'd be really leery of considering something like these. Since a chunk of the purchase price is going into some celebrity's pocket for the privilege of having his name plastered on the things, I'd have to believe they'd be a really poor value.

If I wanted headphones I'd probably start looking at Grado, based on recommendations in a thread I read on a different online forum a year ago.



Grados are fantastic, and bang-for-the-buck-wise, if you stick to the low-end (SR-60, SR-80) I don't think you can beat them for sound quality. The SR-60s I bought ten years ago were the best $60 I ever spent (and they still sound great). The PS-500s are the best-sounding cans I've ever heard. Are they worth the price tag? That's up to the listener...
 
2013-12-28 06:19:49 PM
She's going to need some Monster Cables if she wants those headphones to reach their full potential.
 
2013-12-28 06:39:31 PM

Ginnungagap42: phaseolus: Anyone have any experience with these headphones?

If I were in the market I'd be really leery of considering something like these. Since a chunk of the purchase price is going into some celebrity's pocket for the privilege of having his name plastered on the things, I'd have to believe they'd be a really poor value.

If I wanted headphones I'd probably start looking at Grado, based on recommendations in a thread I read on a different online forum a year ago.


Grados are fantastic, and bang-for-the-buck-wise, if you stick to the low-end (SR-60, SR-80) I don't think you can beat them for sound quality. The SR-60s I bought ten years ago were the best $60 I ever spent (and they still sound great). The PS-500s are the best-sounding cans I've ever heard. Are they worth the price tag? That's up to the listener...


Just bought my wife the Grado's. They are fantastic for the money. I was really shocked how much I liked them.
 
2013-12-28 07:24:47 PM
Sounds like someone just really wanted to screw Wal-Mart...
 
2013-12-28 08:13:44 PM
Those headphones are overpriced garbage. I work at a store that sells about 10 different sets of headphones from 60-400$ and the beats are some of the worst. They do outsell all the others combined though, even when we tell people that the others are better they still buy the beats.

I bought a pair of Marleys for 60 then got 40% employee discount. They sound better, look better, and are more comfortable than beats.


The only very expensive headphones I like are the Parrot Zik. But mostly for all the cool features like touch control, not because the sound is that much better.
 
2013-12-28 09:37:17 PM

ajgeek: First thought: boobs, or actual cans?

/reads article

Okay, didn't see that one coming.


You see, "cans" are slang for headphones, and she actually got tuna cans.

Thats the joke.

Oh, never mind.
 
2013-12-28 10:21:58 PM

phaseolus: Anyone have any experience with these headphones?

If I were in the market I'd be really leery of considering something like these. Since a chunk of the purchase price is going into some celebrity's pocket for the privilege of having his name plastered on the things, I'd have to believe they'd be a really poor value.

If I wanted headphones I'd probably start looking at Grado, based on recommendations in a thread I read on a different online forum a year ago.


Theyre made by Monster cable, if that tells you anything. From what ive read frequency response sucks, too much bass, etc...

If youve never had a good pair of headphones before, a $50 pair of Audio-Technicas will be enough of a change to make you go "wow".
 
2013-12-28 11:19:22 PM
To add insult to injury, the Lopez family refrains from eating tuna because their youngest daughter is allergic.

Perhaps someone should let them know that the warning on the packet of silica gel pretty much goes for the rest of the contents of the box too.
 
2013-12-28 11:46:56 PM
Not as good as the spaghetti sauce jar in the video camera box from when Circuit Shiaty went TU.
 
2013-12-29 08:37:00 AM

TeddyRooseveltsMustache: Sounds like someone just really wanted to screw Wal-Mart...


Sounds to me like ship to store and some overnight worker got himself a new set of headphones.

/Never ship to the store, always to your office or home.
//pay the extra $$$
/// always, we slashies come in 3's
 
2013-12-29 03:20:07 PM
happened to me, bought a nexus 7 last year from wally's, got home it had a old power supply brick in it (shrink wrapped and everything).
Took it back, and they started accusing me of a scam... annoying.  For big ticket items now I think I'll just have them open it for me first.
 
2013-12-29 03:40:25 PM

theotherkevinsmith: happened to me, bought a nexus 7 last year from wally's, got home it had a old power supply brick in it (shrink wrapped and everything).
Took it back, and they started accusing me of a scam... annoying.  For big ticket items now I think I'll just have them open it for me first.


Bought a package deal low-end Dell laptop last year at Best Buy. Before the clerk started to ring it up, I told her I wanted to open the box to verify there was a laptop in there. She said I couldn't do that, but I just carried on. Seen too many returns get restocked without anyone checking the contents. I guarantee if I worked the return counter I would inspect the contents of everything that came back.
 
2013-12-29 08:10:50 PM
If anyone's considering Beats headphones I would suggest looking at the V-MODA Crossfade LP instead. They're about the same price range but much higher quality. The bass is rich and powerful, but high frequencies still come through clear as a bell. The construction is also damn near indestructible (the cable is even sheathed in kevlar, so no worries about everyday wear and tear damaging the insulation), they claim mil-spec compliance for durability and mine have more or less reflected that after 2 years of use/abuse day in and day out.

Every pair of Beats I've seen has looked to be about the same quality as plastic dollar store crap, but priced way higher. I have to wonder what the friggin' profit margin on those things is. Chinese plastic can't cost a couple hundred a pair...
 
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