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(BBC)   In shocking news, if you wait till the last minute to order a Christmas gift, it might not get there in time   (bbc.co.uk) divider line 41
    More: Obvious, FedEx Corp  
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1270 clicks; posted to Business » on 25 Dec 2013 at 7:20 PM (1 year ago)   |  Favorite    |   share:  Share on Twitter share via Email Share on Facebook   more»



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2013-12-25 06:44:02 PM  
I ordered some last minute gifts via Amazon Prime and all of mine got there yesterday. It was at the 11th hour because I told some family members to not worry about getting me gifts, but they did anyway, so I felt like an dick not getting them something in return, so I had to send them something quickly. It worked out for me, but if you leave it to the very end, you can't really complain very loudly if there is a delay.

Amazon does get a bit of blame however for guaranteeing delivery when the last mile is out of their hands until they get their drone fleet up and running.
 
433 [TotalFark]
2013-12-25 07:14:24 PM  
An article in the Dallas Morning News wrote about people upset with UPS and FedEx.  Much of the anger stretches back to the ice storm that shut down UPS for three days.  It seems like people are losing the ability to remember that sh*t happens, and when it does, everyone is affected.

On the flip side, I ordered an item on Dec 23rd in the late afternoon, and UPS had it to my house the next day, before noon.  I chose standard shipping.  Those guys work their tails off during Holiday season.  The item I ordered must have been in a warehouse nearby, but still, I'm impressed.
 
2013-12-25 07:21:49 PM  
Angry customers sound like a bunch of whiny-assed, self-absorbed idiots.  Not me, I made sure nothing was delivered late this year -- I didn't buy anything for anybody.
 
2013-12-25 08:23:25 PM  

433: An article in the Dallas Morning News wrote about people upset with UPS and FedEx.  Much of the anger stretches back to the ice storm that shut down UPS for three days.  It seems like people are losing the ability to remember that sh*t happens, and when it does, everyone is affected.

On the flip side, I ordered an item on Dec 23rd in the late afternoon, and UPS had it to my house the next day, before noon.  I chose standard shipping.  Those guys work their tails off during Holiday season.  The item I ordered must have been in a warehouse nearby, but still, I'm impressed.


Imagine that.  When half the country gets snow and ice on December 21st and 22nd, shipping trucks get delayed.  I was just astonished that FedEx apparently is delivering on Sundays during Christmas.
 
2013-12-25 08:25:25 PM  
I had a very cold UPS guy scare the shiat out of me by banging on the screen door about 9:30 the other night.  They bust ass during winter delivery.  I can't blame them for the weather.  Now, airlines, I can still blame them for the weather because it's sunny here and sunny at my destination, don't farking tell me about inclement snow conditions between the two, you're just making it up.
 
2013-12-25 08:30:18 PM  

rugman11: Imagine that. When half the country gets snow and ice on December 21st and 22nd, shipping trucks get delayed. I was just astonished that FedEx apparently is delivering on Sundays during Christmas.


Yep, and most were shutdown for Monday but delivered Tuesday.  Some still delivered Monday, though.
 
2013-12-25 08:40:22 PM  
The only reason I am upset with the late delivery is because I couldn't do anything while waiting for it. If the tracking information said it was still in transit, or in the warehouse, I could have done other things.
But since it said "Out for delivery", I was stuck at home. I wasn't about to chance letting $3k worth of goods come when I wasn't around.

After two days of no-shows, I called their human line. The person said she showed my packages hadn't been scanned in over 24 hours, and that i was going to need to contact the shipper to have them contact UPS to start the investigation.

Bleh.
 
2013-12-25 08:47:40 PM  
I ordered a book for myself only a couple of days ago. I got prime shipping, but I don't really care if it takes two days or not. It was supposed to be delivered yesterday, but I didn't even notice it hadn't until Amazon sent me the email saying they had an issue with UPS and they gave me a $20 gift card on a $4 used book. Nice.
 
2013-12-25 08:54:00 PM  
I ordered a sweater from J. Crew online before their "Get it by Dec 24!" cut-off, paid for overnight shipping, and didn't get my sweater. I'd be happy if they just refunded me the difference in shipping.
 
2013-12-25 08:57:15 PM  

ThatBillmanGuy: I ordered a book for myself only a couple of days ago. I got prime shipping, but I don't really care if it takes two days or not. It was supposed to be delivered yesterday, but I didn't even notice it hadn't until Amazon sent me the email saying they had an issue with UPS and they gave me a $20 gift card on a $4 used book. Nice.


I have yet to get a single thing in two days with Prime.  Though, I only am on the "free" month right now and mainly did that for xmas shipping.
 
2013-12-25 09:40:43 PM  
I feel badly for these people who didn't get their stuff on time. I ordered an OtterBox for myself and didn't care if it arrived in a week or two. Was promised that it would get here on the 27th. I got it on the 24th. Oh, well.
 
2013-12-25 10:19:24 PM  

Satanic_Hamster: ThatBillmanGuy: I ordered a book for myself only a couple of days ago. I got prime shipping, but I don't really care if it takes two days or not. It was supposed to be delivered yesterday, but I didn't even notice it hadn't until Amazon sent me the email saying they had an issue with UPS and they gave me a $20 gift card on a $4 used book. Nice.

I have yet to get a single thing in two days with Prime.  Though, I only am on the "free" month right now and mainly did that for xmas shipping.


It's been accurate for me thus far, the exception being weekends of course. You could just be experiencing the extra congestion from the holidays. Honestly it's pretty impressive how fast even standard shipping for everything is nowadays, I feel like I'm getting spoiled.
 
2013-12-25 10:28:12 PM  
Ordered something Sunday night.  Amazon prime delivery.  Arrived yesterday at around noon.  Would order again.  A+++
 
2013-12-25 10:29:23 PM  

Mad_Radhu: Amazon does get a bit of blame however for guaranteeing delivery when the last mile is out of their hands until they get their drone fleet up and running


Once their drone army is released, it would be prudent not to complain.
 
2013-12-25 10:41:50 PM  
And in USPS news, shipped something priority mail on Monday around 8:30 am.  Was hoping it would manager to get a state over by the next evening but didn't expect it. Receipt said expected delivery was the 26th so oh well. And then after tracking it from home they didn't send it out til the noon pickup and it was expected on the 27th now. I am outraged! I demand money!

Amazon prime item I got for my mom Sunday evening got there by Christmas Eve. Never had a problem going to SoCal. Shipping here to Florida only sucks because our ups guys route brings him here as the last stop in the evening so we don't get stuff until the very end of the day.

It's all here in this pamphlet.
 
2013-12-25 10:57:26 PM  

pyrotek85: It's been accurate for me thus far, the exception being weekends of course. You could just be experiencing the extra congestion from the holidays. Honestly it's pretty impressive how fast even standard shipping for everything is nowadays, I feel like I'm getting spoiled.


Eh, I'm good either way.  Generally do free super saver shipping all other times.

Still up in the air on canceling or not.
 
2013-12-25 11:26:47 PM  

Satanic_Hamster: pyrotek85: It's been accurate for me thus far, the exception being weekends of course. You could just be experiencing the extra congestion from the holidays. Honestly it's pretty impressive how fast even standard shipping for everything is nowadays, I feel like I'm getting spoiled.

Eh, I'm good either way.  Generally do free super saver shipping all other times.

Still up in the air on canceling or not.


Yeah I renewed since I do shop there often, but honestly I probably could do without it since it's pretty fast either way. There's also the video streaming you get with it, though I rarely use it myself so that may not effect your decision either. I also think it makes compulsive buying easier, which is no doubt their intent heh.
 
2013-12-25 11:39:19 PM  

pyrotek85: Yeah I renewed since I do shop there often, but honestly I probably could do without it since it's pretty fast either way. There's also the video streaming you get with it, though I rarely use it myself so that may not effect your decision either. I also think it makes compulsive buying easier, which is no doubt their intent heh.


Yep.  I part way suspect that upping the free shipping limit to $35 was an effort to encourage more people to prime.  (duh)
 
2013-12-25 11:44:59 PM  
Ups was chugging through the hood last night. Figured they was working late
 
2013-12-25 11:48:44 PM  

zerkalo: Ups was chugging through the hood last night. Figured they was working late


I saw Fed Ex, UPS, and USPS trucks in my hood (OK, burbs) last night around 8pm. The USPS one kind of surprised me to be honest.
 
2013-12-26 02:17:28 AM  
One benefit from brick and mortar stores that I haven't thought of...If you plan shiatty, you can guarantee you get you gift there.  If not, even Best Buy price matches things now.  Stop your crying biatches.  If it was that important, maybe you should have placed the damn order a week earlier.  If you rely on anything UPS, USPS, or FedEx provides you as far as tracking, you will know that sometimes that shiat will get there 14 seconds after you order it and sometimes it doesn't show up at all.
 
2013-12-26 02:23:25 AM  
I had a package from UPS that was supposed to be here on the 17th and it didn't get here until the 24th. It wasn't a christmas present but it was something I kind of needed. The worst part was it got to my city at about 5 am friday morning but it didn't get delivered to me until 9 pm tuesday and it had nothing to do with weather, it was in the 70s here all weak. Screw UPS, I wish Amazon would give you a choice in shipping, I'd choose the post office every time.
 
2013-12-26 02:24:41 AM  

ReapTheChaos: I had a package from UPS that was supposed to be here on the 17th and it didn't get here until the 24th. It wasn't a christmas present but it was something I kind of needed. The worst part was it got to my city at about 5 am friday morning but it didn't get delivered to me until 9 pm tuesday and it had nothing to do with weather, it was in the 70s here all weak. Screw UPS, I wish Amazon would give you a choice in shipping, I'd choose the post office every time.


Never order Plan B over the internet.
 
2013-12-26 02:31:11 AM  

The Angry Hand of God: ReapTheChaos: I had a package from UPS that was supposed to be here on the 17th and it didn't get here until the 24th. It wasn't a christmas present but it was something I kind of needed. The worst part was it got to my city at about 5 am friday morning but it didn't get delivered to me until 9 pm tuesday and it had nothing to do with weather, it was in the 70s here all weak. Screw UPS, I wish Amazon would give you a choice in shipping, I'd choose the post office every time.

Never order Plan B over the internet.


What about Plan 9?
 
2013-12-26 08:10:02 AM  

The Angry Hand of God: One benefit from brick and mortar stores that I haven't thought of...If you plan shiatty, you can guarantee you get you gift there.  If not, even Best Buy price matches things now.  Stop your crying biatches.  If it was that important, maybe you should have placed the damn order a week earlier.  If you rely on anything UPS, USPS, or FedEx provides you as far as tracking, you will know that sometimes that shiat will get there 14 seconds after you order it and sometimes it doesn't show up at all.


This. Internet shoppers are the Total Farkers of the shopping world.

/And anyone who 'boycotts' Walmart for the way their employees are treated should also be boycotting Amazon and possibly Netflix.
 
2013-12-26 08:29:02 AM  

Harry_Seldon: The Angry Hand of God: ReapTheChaos: I had a package from UPS that was supposed to be here on the 17th and it didn't get here until the 24th. It wasn't a christmas present but it was something I kind of needed. The worst part was it got to my city at about 5 am friday morning but it didn't get delivered to me until 9 pm tuesday and it had nothing to do with weather, it was in the 70s here all weak. Screw UPS, I wish Amazon would give you a choice in shipping, I'd choose the post office every time.

Never order Plan B over the internet.

What about Plan 9?


From outer space?
 
2013-12-26 09:01:10 AM  
I ordered something from Amazon, to be delivered to another country. After gift wrapping and express delivery I think it added about $40 to the price.

But the kicker is that since it was going out of the country, I didn't have to pay sales tax. And the package got to Europe in 2 days! So considering I saved sales tax to offset some of the higher delivery cost, and I didn't have to get the package, rewrap it, fill out any customs forms, take it to the post office, and send it off again, I think it was a great experience.
 
2013-12-26 09:10:17 AM  

Cubicle Jockey: The only reason I am upset with the late delivery is because I couldn't do anything while waiting for it. If the tracking information said it was still in transit, or in the warehouse, I could have done other things.
But since it said "Out for delivery", I was stuck at home. I wasn't about to chance letting $3k worth of goods come when I wasn't around.

After two days of no-shows, I called their human line. The person said she showed my packages hadn't been scanned in over 24 hours, and that i was going to need to contact the shipper to have them contact UPS to start the investigation.

Bleh.


We got delivery confirmations from USPS on two different packages in two cities on two different days...in each case the puerile who received them said they weren't delivered until the day AFTER that usps scanned them as "out for delivery" and "delivered".
 
2013-12-26 11:41:50 AM  
I don't blame them for the weather, and I don't really hold them responsible for the timing (even though they charge a small fortune to "guarantee" it)... I'm just mad that twice in the last 3 weeks, UPS has delivered my stuff to the wrong place. In one instance, another neighbors building... they brought it to the property clubhouse, because they didn't know where I was... the ups man showed up at the clubhouse, and they told him he had mis-delivered the package... he refused to take it back, so he could deliver it to where I live, arguing with the property manager "once it's delivered in the system, it's delivered... we can't take it back, even if it didn't get to the right place." That scenario had not occurred to me, so I was calling UPS when they said it was delivered, because it definitely wasn't on my porch... they asserted that someone must have stolen it off of my porch, so they weren't responsible for it.

/basically... fark them... the FedEx guy couldn't find my place, so he asked at the clubhouse, then he trudged through the snow to get over here and actually deliver the package.
 
2013-12-26 12:24:57 PM  
img.fark.net I ordered stuff and forgot about it until it arrived.
 
2013-12-26 12:25:19 PM  

Harry_Seldon: The Angry Hand of God: ReapTheChaos: I had a package from UPS that was supposed to be here on the 17th and it didn't get here until the 24th. It wasn't a christmas present but it was something I kind of needed. The worst part was it got to my city at about 5 am friday morning but it didn't get delivered to me until 9 pm tuesday and it had nothing to do with weather, it was in the 70s here all weak. Screw UPS, I wish Amazon would give you a choice in shipping, I'd choose the post office every time.

Never order Plan B over the internet.

What about Plan 9?


You can just download it.
dancallahan.info
 
2013-12-26 12:30:31 PM  

The Angry Hand of God: One benefit from brick and mortar stores that I haven't thought of...If you plan shiatty, you can guarantee you get you gift there.  If not, even Best Buy price matches things now.  Stop your crying biatches.  If it was that important, maybe you should have placed the damn order a week earlier.  If you rely on anything UPS, USPS, or FedEx provides you as far as tracking, you will know that sometimes that shiat will get there 14 seconds after you order it and sometimes it doesn't show up at all.


Granted, I didn't have any issues this holiday season but if I buy an item on Amazon by the time cutoff for 2-day guaranteed delivery, I'd expect it to get there in... 2 days.  I can understand why people get upset.
 
2013-12-26 01:03:22 PM  

gadian: I had a very cold UPS guy scare the shiat out of me by banging on the screen door about 9:30 the other night.  They bust ass during winter delivery.  I can't blame them for the weather.  Now, airlines, I can still blame them for the weather because it's sunny here and sunny at my destination, don't farking tell me about inclement snow conditions between the two, you're just making it up.


FedEx/UPS/Postal Service delivery people get abused during the holidays when it's their bosses that are screwing up. Be nice to them.
 
2013-12-26 01:07:56 PM  

almandot: And in USPS news, shipped something priority mail on Monday around 8:30 am.  Was hoping it would manager to get a state over by the next evening but didn't expect it. Receipt said expected delivery was the 26th so oh well. And then after tracking it from home they didn't send it out til the noon pickup and it was expected on the 27th now. I am outraged! I demand money!

Amazon prime item I got for my mom Sunday evening got there by Christmas Eve. Never had a problem going to SoCal. Shipping here to Florida only sucks because our ups guys route brings him here as the last stop in the evening so we don't get stuff until the very end of the day.

It's all here in this pamphlet.


I love me some USPS.  Flat rate box shipped out standard delivery on Friday 12/20 in the AM from here in Southwest Georgia delivered Monday 12/23 in Lexington, KY.  USPS told me it most likely wouldn't make it there by Christmas.

Rain, Sleet, Snow, Dead of Night... etc.

Also, you can never ever ever trust tracking scans from parcel delivery companies because the systems usually only update overnight or at certain times of the day depending on the facility.  A package scanned into a facility at 6:01pm might miss that day's batch update time by a minute and still show in transit from the previous facility until the following day.  Also, "out for delivery" just means it is on a truck to go out.  If the truck was loaded at 4pm today, it might not be going out on its route until the next afternoon.  Freight, as opposed to parcel, is much more accurate and often is tracked by GPS.

/Quit complaining about transit times.
//Shipping networks are complex, inflexible, and easily disrupted.
///Don't believe the UPS "We [heart] Logistics" propaganda.  It's a load of horse shiat.
////Works in logistics.
//Not for very much longer.
//I think I have too many slashies.
 
vpb [TotalFark]
2013-12-26 01:08:35 PM  

Mad_Radhu: I ordered some last minute gifts via Amazon Prime and all of mine got there yesterday. It was at the 11th hour because I told some family members to not worry about getting me gifts, but they did anyway, so I felt like an dick not getting them something in return, so I had to send them something quickly. It worked out for me, but if you leave it to the very end, you can't really complain very loudly if there is a delay.

Amazon does get a bit of blame however for guaranteeing delivery when the last mile is out of their hands until they get their drone fleet up and running.


UPs and FedEx guarantee the delivery to Amazon.
.
 
2013-12-26 01:23:41 PM  
USPS would be idiots not to get on the horn with the estate of Dr. Seuss and pen a deal to run a series of ads starring the Grinch in a generic brown uniform.

Unfortunately, it has long been established that USPS are, in fact, idiots.
 
2013-12-26 01:40:46 PM  

mjohnson71: gadian: I had a very cold UPS guy scare the shiat out of me by banging on the screen door about 9:30 the other night.  They bust ass during winter delivery.  I can't blame them for the weather.  Now, airlines, I can still blame them for the weather because it's sunny here and sunny at my destination, don't farking tell me about inclement snow conditions between the two, you're just making it up.

FedEx/UPS/Postal Service delivery people get abused during the holidays when it's their bosses that are screwing up. Be nice to them.


I love my fedex and usps guys... but fark ups... twice in three weeks delivering stuff to the wrong place, then erroneously blaming thieves for why I didn't get it... then to hear from the property manager that the ups guy refused to take the package back and deliver it to the right place. Fark him... I don't care about his boss, he's doing a crap job and I hope he has to find another job after the holiday rush subsides.
 
2013-12-26 01:41:35 PM  

Millennium: USPS would be idiots not to get on the horn with the estate of Dr. Seuss and pen a deal to run a series of ads starring the Grinch in a generic brown uniform.

Unfortunately, it has long been established that USPS are, in fact, idiots.


To be fair, it is a private business managed largely by congress... or as you put it more succinctly, idiots.
 
2013-12-26 01:55:08 PM  
For the USPS haters. I have had nothing but fantastic service from them. UPS was so-so until the new delivery person. He rocks. The fedex 2nd day/overnight cannot be matched. During a blizzard a couple of years ago I got a call "I need to deliver this, but things are very, very bad". No issues, nothing I really need is worth your life, thanks for the call. That same day I had to ride in a snow plow in my local town to make it to work at the local utility.

Fedex ground (not sure if they have been integrated totally with fedex by now) was a major screw up.I was waiting for some needed repair parts. My desk is by the door. A pop-up happened saying that "unable to deliver due to nobody home" (or close to that). I opened the door, took a picture of the walkway (light snow) to show no footprints. Took pictures of the driveway, the local road showing no tire tracks, and send an email blast to the fedex corporate officers. One very nice lady read the time stamps, called up the gps records and called me letting me know that the driver was nowhere near my house at any time that day. His manager, obviously very upset, delivered my package for hours later (9:PM) after calling and asking if I would like it delivered (duh!, due to the fedex ground schedule, the next delivery was three days away!). I was supposed to get an "apology" call, it never happened, the nice lady at Fedex mentioned her apologies in an email a week later, saying that "it would never happen again".
 
2013-12-26 01:56:43 PM  
Amazon screwed UPS over with guaranteeing next day delivery on the 23rd.
The planes and trucks can only hold so much, and the drivers, by law, can only work so many hours a day.
I temp for UPS every holiday season and this year was brutal. I personally managed about 45 stops per hour. That's 45 houses, many with multiple packages.
My day was done when the truck was empty, most nights around 10 pm or later, in well below freezing temperatures.
Most customers were awesome, and I got more than my share of fresh baked cookies and treats, and the smiles I received were a great bonus.
They wanted to keep me on for the next month, but I go back to my regular job next week, so instead, I'm done for the year and sitting in a nice warm bar, resting my feet for the first time in a month.
 
2013-12-26 04:27:40 PM  
If you waited until the last minute, I am pointing and laughing at you. Schadenfreude schmeckt sehr süß.
 
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