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(InformationWeek)   Ric Romero here: IT folks have to work when no one else does. Including Christmas. Film at 11   (informationweek.com) divider line 118
    More: Obvious, Ric Romero, network monitoring, Christmas by medium  
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1931 clicks; posted to Geek » on 24 Dec 2013 at 10:49 PM (35 weeks ago)   |  Favorite    |   share:  Share on Twitter share via Email Share on Facebook   more»



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2013-12-24 07:25:40 PM
You know why everyone else gets to take Christmas off?
Because their shiat works.
 
2013-12-24 08:01:23 PM

nursing.advanceweb.com


Pretty sure you'll get over it.

 
2013-12-24 08:06:19 PM
I am the pool guy for a local municipality. I am on call 24/7 365 in case of chlorine leaks, acid leaks, pump failures, etc.

Before that I was a Security Director for 15 years, on call 24/7 365.

Before that I was in the Army for 5 years, self explanatory.

Cry me a river IT people.
 
2013-12-24 08:12:09 PM
Sure. Because IT guys are the ones you want to piss off.

/fightclubwaiterscene.jpg
//would have posted it, but I can't figure out how to resize pics
///yeah, yeah, I fail at PS-skillz
 
2013-12-24 08:13:10 PM
And cops, firefighters, snowplow drivers, medical staff, linemen, air traffic controllers....
 
2013-12-24 08:17:31 PM
Ha!

img.fark.net
 
2013-12-24 08:18:13 PM
Wat?
 
2013-12-24 08:42:30 PM
Well if you study hard you don't have to be some operations flunky forever. They eventually call you an engineer and you don't have to be on call anymore. I build it you support it. Stop crying, I had to pay my dues too.
 
2013-12-24 09:18:05 PM
When I worked at Blockbuster Christmas warranted four whole hours. We closed two hours early Christmas Eve and opened two hours late on the day.  Forgive me if my sympathy meter fails to budge.
 
2013-12-24 09:30:04 PM
Hospital worker here. This is my 3rd Christmas in a row and 8th in the last 10 years.
Go whine somewhere else.
 
2013-12-24 09:31:01 PM
Before voicetracking, air talent in radio worked holidays.
 
2013-12-24 09:31:58 PM
And 911 dispatchers. You're not special, IT people.
 
2013-12-24 10:13:19 PM

sammyk: Well if you study hard you don't have to be some operations flunky forever. They eventually call you an engineer and you don't have to be on call anymore. I build it you support it. Stop crying, I had to pay my dues too.


I'm an engineer (software) and a tech lead in my company but I'm still on call (on the phone now, actually). No complaints here, I get paid for this. Ho ho ho.
 
2013-12-24 10:38:04 PM
IT guys don't celebrate Christmas. They celebrate some weird holiday by going to India for the entire month of January. At least, that's what the "hard working" ops guy at my company does to remind us all what a single point of failure he is (because he actively blocks attempts to automate his shiatty manual tasks and/or spread his knowledge to other people). Whatever. When shiat catches on fire, he just calls me to tell him how to fix it, so it's easier when he's not around.
 
2013-12-24 10:52:27 PM
I've been in IT (support, sysadmin, etc.) for 20 years and never worked a Christmas. Been on call, but we built systems to survive lots of problems before you had to do anything.

Current system I'm working on is explicitly 9x5 support SLA.
 
2013-12-24 10:55:38 PM
Hotel workers, restaurant workers, retail workers, nurses, doctors, much of the military, firefighters, police, paramedics/EMTs, car insurance phone support people, tow truck drivers, plow drivers, pilots, plumbers, and a litany of other people who work on Christmas collectively hear your cries and give zero farks.
 
2013-12-24 10:58:30 PM
The gas station attendant where the IT guy fills up on his way in on Christmas day is also working, he's just not nearly such a whiny biatch about it.
 
2013-12-24 10:58:33 PM
As an IT person who volunteered to work Christmas morning so the rest of the staff could have it off... Y U YELL AT ME!?

/sobs bitterly
 
2013-12-24 11:02:44 PM
23 years in the industry and never worked a holiday.
I won't do it.
 
2013-12-24 11:04:28 PM
Working in IT during the holidays is great. All the nitwits take off and it is peaceful and quiet.
 
2013-12-24 11:07:04 PM
I've been in IT for close to two decades.

I work the week of Christmas every year. Its essentially the slowest, easiest week of the year for me.

I take off the NEXT week. My birthday, new years, etc. Plus, everything that I upgraded/patched/fixed/changed during Xmas week? They call that next week to biatch. And they're hung over.

So is their boss.

*smiles, nods
 
2013-12-24 11:10:48 PM

Solty Dog: Working in IT during the holidays is great. All the nitwits take off and it is peaceful and quiet.


This is really true of any job, but stop telling people the secret or they'll all do it
 
2013-12-24 11:11:07 PM
Working IT during Christmas is fine.

Working consumer tech support the day after Christmas? 7th circle of hell.
 
2013-12-24 11:14:55 PM

rumpelstiltskin: You know why everyone else gets to take Christmas off?
Because their shiat works.


Well, that's neat.  IT would get the holidays off if everyone on the entire company would quit crying like the whiny biatches that they are when IT asks for upgrades to be done.  As a result, we will pick the most inopportune time for the department that last pissed us off enough and schedule our work for that window.  Sorry, marketing, your reports won't run for the weekend forecast run since you were too dumb to not run them sooner, and since you Effed up the Month end costing run for the last closing.  Oh well!
 
2013-12-24 11:18:51 PM

twistedmetal: [nursing.advanceweb.com image 300x371]
Pretty sure you'll get over it.


This.

I haven't seen my wife on any holidays for years now. I feel like the local state representative going to all her family's holiday events on behalf of the two of us.

Hospitals are dildos with scheduling for holidays, especially when you're at the bottom. You're supposed to alternate it every year, but lol no, the good ole boy network makes sure that doesn't happen ever.
 
2013-12-24 11:20:00 PM
That is why I am in IT software development. I get Christmas mostly off. On my second bottle of rum so they'll better not need help.
 
2013-12-24 11:23:34 PM
You want me to be on call? PAY ME!
You want me to lug a cell phone around all the time? PAY ME!

My last boss found out quickly that unless he officially put me on call and provided a phone at the company's expense that I was somehow always out hiking beyond the reach of cell service or forgot to charge my phone. Too many spines are made of bungee cords in IT. If there is an on-call agreement fine but too many managers think everybody sits at home playing xbox waiting for a call from the office to rescue them from Halo.
 
2013-12-24 11:25:58 PM

limeyfellow: That is why I am in IT software development. I get Christmas mostly off. On my second bottle of rum so they'll better not need help.


You  don't know about the Ballmer Peak?
 
2013-12-24 11:27:45 PM
No one else? You mean the cops, hospital workers, fire dept, 24hr gas station attendants, deployed or on duty military, prison guards, and the like has off? Does this mean when I was on call 4 or 5 years ago and we had an emergency call during a blizzard I could have blown it off? What about those 3 Christmases I spent deployed? You don't have it that bad IT folks.
 
2013-12-24 11:29:18 PM
Yeah, they have it so hard.

postmediawindsorstar.files.wordpress.com

0.static.wix.com

www.brighamandwomens.org
 
2013-12-24 11:30:55 PM

EngineerAU: You want me to be on call? PAY ME!
You want me to lug a cell phone around all the time? PAY ME!

My last boss found out quickly that unless he officially put me on call and provided a phone at the company's expense that I was somehow always out hiking beyond the reach of cell service or forgot to charge my phone. Too many spines are made of bungee cords in IT. If there is an on-call agreement fine but too many managers think everybody sits at home playing xbox waiting for a call from the office to rescue them from Halo.


You mean you don't get a work provided cell phone for being on call after hours or get paid double time if you have to actually have to go to work for an emergency call on Christmas? Your boss sounds cheap. Hell the owner of the place I work for is cheap as shiat and we get that.

/ok so the company provided phone is just a flip phone
 
2013-12-24 11:37:28 PM

revrendjim: And cops, firefighters, snowplow drivers, medical staff, linemen, air traffic controllers....


firefly212: Hotel workers, restaurant workers, retail workers, nurses, doctors, much of the military, firefighters, police, paramedics/EMTs, car insurance phone support people, tow truck drivers, plow drivers, pilots, plumbers, and a litany of other people who work on Christmas collectively hear your cries and give zero farks.


Oddly enough, there is a lot of laboratory work that requires daily maintenance.  Somebody has to come in to check on the status of the systems.  Sometimes, this even require a full day of work because the study requires somebody to start and stop the analysis several hour apart.

/yeah, I'm putting a full day's work on Christmas.
 
2013-12-24 11:38:25 PM
I worked today and get to spend tonight and tomorrow night hundreds of miles from family and sleeping in hotel rooms, so, I'm getting a kick...
 
2013-12-24 11:39:52 PM

Dingleberry Dickwad: You mean you don't get a work provided cell phone for being on call after hours or get paid double time if you have to actually have to go to work for an emergency call on Christmas? Your boss sounds cheap. Hell the owner of the place I work for is cheap as shiat and we get that.


Beats me. He tried calling me on the weekend a couple of times. When I got in on Monday morning he asked where I was and I said "hiking". Since being on-call is voluntary and something the company pays extra for but I didn't put my name on the roster he was trying to be cheap. He eventually got the hint and stopped trying to call me outside of office hours. Some of the other guys and gals end up doing work on the weekends when he randomly wants something done even though they're not on call. Guess none of them like hiking. Still got raises every year and it never came up in my reviews, probably because there's no policy basis for it.
 
2013-12-24 11:40:11 PM

Dingleberry Dickwad: EngineerAU: You want me to be on call? PAY ME!
You want me to lug a cell phone around all the time? PAY ME!

My last boss found out quickly that unless he officially put me on call and provided a phone at the company's expense that I was somehow always out hiking beyond the reach of cell service or forgot to charge my phone. Too many spines are made of bungee cords in IT. If there is an on-call agreement fine but too many managers think everybody sits at home playing xbox waiting for a call from the office to rescue them from Halo.

You mean you don't get a work provided cell phone for being on call after hours or get paid double time if you have to actually have to go to work for an emergency call on Christmas? Your boss sounds cheap. Hell the owner of the place I work for is cheap as shiat and we get that.

/ok so the company provided phone is just a flip phone


A flip phone is better than nothing.  If there is no need for video, and/or much texting, then hopefully it is the best fit.  Hell, some flip-phones work better than their slate counterparts.   My LG flip-phone is the gold standard for reception  and battery life compared to any cell phone i've had to date.
 
2013-12-24 11:43:30 PM

Lord Jubjub: /yeah, I'm putting a full day's work on Christmas.


I actually asked to work this Christmas so that they could give the day off to another medic who actually has kids and family that lives in town.

We've always done our holiday stuff on New Years in our family, so it means more to me to let someone have off and spend it with theirs
 
2013-12-24 11:45:55 PM
To be fair, it was an article for IT professionals and IT services in general.  If they published it in a general news publication then, yes, that would be whining.

They also mention police, firefighters and nurses and listing other professions would have been unnecessary.

Why yes, I do work in IT.

No, I'm not on call during these holidays excepting wherein there is an issue they cannot solve.  When I have worked over the holidays, I've not complained, there are lots of people working.  I do get paid for being on call and any work I do while on call, unless it's a 5 or 10 minute job then I can't be bothered to sheet it.

/Seasoned Green Things one and all.  Yes, even you.
 
2013-12-24 11:47:18 PM

hardinparamedic: Lord Jubjub: /yeah, I'm putting a full day's work on Christmas.

I actually asked to work this Christmas so that they could give the day off to another medic who actually has kids and family that lives in town.

We've always done our holiday stuff on New Years in our family, so it means more to me to let someone have off and spend it with theirs


I have you favorited in yellow in a negative light, but that's damn nice of you.
 
2013-12-24 11:51:41 PM

EngineerAU: You want me to be on call? PAY ME!
You want me to lug a cell phone around all the time? PAY ME!

My last boss found out quickly that unless he officially put me on call and provided a phone at the company's expense that I was somehow always out hiking beyond the reach of cell service or forgot to charge my phone. Too many spines are made of bungee cords in IT. If there is an on-call agreement fine but too many managers think everybody sits at home playing xbox waiting for a call from the office to rescue them from Halo.


Yeah, I hopped on an after hours pants on fire email thread one time when I had like 45 minutes to kill before a dinner date. Told people I had to drop off the thread for dinner and the company's CTO replied to me saying if I'm going to dinner on my "on call day", I really shouldn't announce it publicly like that. LOL, nobody was officially on call, jackass. But good job paying attention to the business you're running.
 
2013-12-24 11:59:20 PM
I work in IT Ops for a company based out of Dallas but luckily our company gives everyone off the last two weeks in december and first week in Jan the following year  off. These are built in company holidays so we don't have to worry about anything and everyone gets time off.  It also helps we work in the telecom industry and a lot our clients restrict any network changes for the end of the year so we can't really do anything anyways. I have very unique position which gives me a lot of leeway so I am not technically on call but if something hits the fans I get the call. I honestly admit I am very lucky with the amount of time off I get and I look forward to it every year.
 
2013-12-25 12:01:40 AM

serial_crusher: EngineerAU: You want me to be on call? PAY ME!
You want me to lug a cell phone around all the time? PAY ME!

My last boss found out quickly that unless he officially put me on call and provided a phone at the company's expense that I was somehow always out hiking beyond the reach of cell service or forgot to charge my phone. Too many spines are made of bungee cords in IT. If there is an on-call agreement fine but too many managers think everybody sits at home playing xbox waiting for a call from the office to rescue them from Halo.

Yeah, I hopped on an after hours pants on fire email thread one time when I had like 45 minutes to kill before a dinner date. Told people I had to drop off the thread for dinner and the company's CTO replied to me saying if I'm going to dinner on my "on call day", I really shouldn't announce it publicly like that. LOL, nobody was officially on call, jackass. But good job paying attention to the business you're running.


HEY!!! I REMEMBER YOU!!!!
 
2013-12-25 12:18:22 AM
I'm on call this week.  So far, fairly quiet.  That said, about 1 in 10 of you bastards (by recent audience metrics) have hit the systems I babysit this week.  If you don't mind, could you stop using the internet until Monday?  I hand pager duty off to someone else then.

/KTHX BYE!
 
2013-12-25 12:26:06 AM

Beerguy: I am the pool guy for a local municipality. I am on call 24/7 365 in case of chlorine leaks, acid leaks, pump failures, etc.

Before that I was a Security Director for 15 years, on call 24/7 365.

Before that I was in the Army for 5 years, self explanatory.

Cry me a river IT people.


I'm a system administrator.  I'm on call on alternating weeks.  That means I'm often on call for major holidays.  Fortunately, on call does not mean I have to do anything.  Unfortunately, it does mean I can't go off and get drunk.  Unless I make prior arrangements with the other sysadmin to cover for me.  That's usually not a problem.  I was on call for the entire Thanksgiving long weekend.  I am not on call for xmas or new years.

I don't complain about this situation because, as I said, I usually don't have to do anything and I knew this was part of the job going into it.  Unlike doctors, nurses, firemen, etc., who are actually on the job and doing something important.
 
2013-12-25 12:27:12 AM

rohar: I'm on call this week.  So far, fairly quiet.  That said, about 1 in 10 of you bastards (by recent audience metrics) have hit the systems I babysit this week.  If you don't mind, could you stop using the internet until Monday?  I hand pager duty off to someone else then.

/KTHX BYE!


Hulu is farked. Can you fix that, please?
 
2013-12-25 12:27:35 AM
Hey IT dude?   Sometimes you have to work on Christmas (sometimes).


/Worked every day after Christmas for years
//Worked a few Christmases too
 
2013-12-25 12:33:16 AM

Dingleberry Dickwad: EngineerAU: You want me to be on call? PAY ME!
You want me to lug a cell phone around all the time? PAY ME!

My last boss found out quickly that unless he officially put me on call and provided a phone at the company's expense that I was somehow always out hiking beyond the reach of cell service or forgot to charge my phone. Too many spines are made of bungee cords in IT. If there is an on-call agreement fine but too many managers think everybody sits at home playing xbox waiting for a call from the office to rescue them from Halo.

You mean you don't get a work provided cell phone for being on call after hours or get paid double time if you have to actually have to go to work for an emergency call on Christmas? Your boss sounds cheap. Hell the owner of the place I work for is cheap as shiat and we get that.

/ok so the company provided phone is just a flip phone


My employer supplies me with a fancy droid with all the bells and whistles.  The first thing I did was disable the email.  If it's important, you call or text me.  I will not respond to email outside of business hours even when I am on call.  Discovered, at a really bad time, that some idiot higher up decided my phone service didn't need international calling capability. So when I was woken up at 4am by our London office to fix a problem, I learned the hard way I couldn't call them back.  That issue was fixed by my boss who rammed through getting international call enabled that very day.  Just love people who don't know my job who make decisions that directly impact my ability to perform my job.
 
2013-12-25 12:52:41 AM
Christmas is for children and people with children.
I'm working tomorrow early so my co-worker can be with her young kids. I'll work any holiday for someone with kids, I don't give a shiat.
 
2013-12-25 12:52:51 AM
I remember a BOfH bit about the company systems being perfect over the holiday, thus proving the network was perfect, it was the users who screwed everything up.
 
2013-12-25 01:09:18 AM

MrJesus: twistedmetal: [nursing.advanceweb.com image 300x371]
Pretty sure you'll get over it.

This.

I haven't seen my wife on any holidays for years now. I feel like the local state representative going to all her family's holiday events on behalf of the two of us.

Hospitals are dildos with scheduling for holidays, especially when you're at the bottom. You're supposed to alternate it every year, but lol no, the good ole boy network makes sure that doesn't happen ever.


She's been working every holiday for years? Maybe no one at work likes her.
 
2013-12-25 01:11:05 AM
Expedite delivery here. Me and the missus are spending Christmas at a truck stop, probably someone will need something picked up at ATL tomorrow for delivery by Friday morning. I'm always on call just like a ton of others. If not ill be writing, have 6 books in various stages, my girlfriend has two she is working on.
 
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