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(Multichannel News)   DishTV - which runs commercials ad nauseum about how DirectTV constantly raises rates - raises rates   (multichannel.com) divider line 79
    More: Fail, DirecTV, dishes, advertisements, athletic director, satellites, dishtv, Dish Network  
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1452 clicks; posted to Entertainment » on 18 Dec 2013 at 3:21 PM (36 weeks ago)   |  Favorite    |   share:  Share on Twitter share via Email Share on Facebook   more»



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2013-12-18 02:15:34 PM
I have Direct tv and im pretty happy with it. Im sure as heck not going to cancel and switch.
 
2013-12-18 02:20:52 PM
I got my $5 rate increase e-mailed to me this morning.  Bastards.
 
2013-12-18 02:21:29 PM
Well, great. With Sprint (my phone company) merging with Clear (my internet provider) and Dish raising rates, I may have to go back to Comcast.
 
2013-12-18 03:04:00 PM
If they voluntarily removed the Jeebus and shopping channels, I'd sign up for the highest tier, just on principle. But the fact that they count these as part of your wonderful "channel lineup," they can suck a dick. Time to remove Starz, too. There hasn't been anything good on since DaVinci's Demons ended.
 
2013-12-18 03:13:38 PM
encrypted-tbn1.gstatic.com
 
2013-12-18 03:24:56 PM
Why is this article from 2012?  Did we just go back in time or something?
 
2013-12-18 03:30:07 PM

mctwin2kman: Why is this article from 2012?  Did we just go back in time or something?


Time is an illusion.
 
2013-12-18 03:32:23 PM

simplicimus: Well, great. With Sprint (my phone company) merging with Clear (my internet provider) and Dish raising rates, I may have to go back to Comcast.


they are COMCASTIC!!!
 
2013-12-18 03:32:31 PM

mctwin2kman: Why is this article from 2012?  Did we just go back in time or something?


Came her for this.

I was all ready to be incredibly aggravated since they, you know... already raised my rate last year about this time... then I saw the date on the article.

Subby is a dummy.

That said, if it weren't for my wife's ridiculous insistence on keeping Dish, my only TV would be an $8 Netflix subscription.
 
2013-12-18 03:32:38 PM
Ad nauseam, even.
 
2013-12-18 03:35:11 PM

vernonFL: I have Direct tv and im pretty happy with it. Im sure as heck not going to cancel and switch.


Yep... And if I remember to call and ask in September, they always have some kind of "welcome back" promo for Sunday Ticket. With the exception of interruptions from snowstorms, I have had NO issues with DirecTv, and they have the added bonus of not being the assholes behind the "Hopper" commercials.
 
2013-12-18 03:36:35 PM

ecmoRandomNumbers: If they voluntarily removed the Jeebus and shopping channels, I'd sign up for the highest tier, just on principle. But the fact that they count these as part of your wonderful "channel lineup," they can suck a dick. Time to remove Starz, too. There hasn't been anything good on since DaVinci's Demons ended.


Those channels pay to be included.  If they removed them your bill would go up, not down.
 
2013-12-18 03:37:48 PM
And you'll chase that chicken around as long as the content providers keep raising the prices.
 
2013-12-18 03:40:13 PM
I cancelled DirecTV at the beginning of summer and signed back up in fall. They pitched me all the perks of switching. There's no benefit to not cancelling after year 2. Plus if you don't need DVR or SD boxes or whatever else it's that much cheaper. The $24.99 rate they are always pitching is not for HD, which I think is deceptive, but whatever.
 
2013-12-18 03:40:18 PM
Do they raise them annually while sending out a letter telling you they're cutting your costs? That's what Time-Warner does.
 
2013-12-18 03:46:47 PM
I live in an area that is a bit of a black hole for over-the-air signal, so to get any kind of TV you pretty much have to sign up with someone. I went with Dish when I bought my house because they were the cheapest for just the local channels, which was all I really wanted. But then they dropped the locals-only package and put everyone in a much-higher priced plan by default with barely any notice at all. One day we all just started getting all these extra shiatty channels and then finally a notice on the bill what was happening. Pretty much a dick move.

When I called to complain, they could not even pretend to give a shiat that a customer was unhappy, or that I wanted to cancel. Don't want my business? Fine. I went two years with just Netflix and occasionally testing out Hulu and didn't miss live TV at all. Then Aereo moved into Atlanta (and by default the signal black holes around it), and now I tell anyone who complains about their cable/satellite to switch. SWITCH NOW.

So really what I'm saying is that if you're in an Aereo service area, it is worth that eight bucks a month. All your local channels and DVR. I hope they keep winning in court, because all the satellite and cable companies can go eat a bag of dicks.
 
2013-12-18 03:53:01 PM

simplicimus: mctwin2kman: Why is this article from 2012?  Did we just go back in time or something?

Time is an illusion.


I thought time is but a window.
 
2013-12-18 03:55:38 PM
Was the press release delivered with a bad Boston accent?
 
2013-12-18 03:57:50 PM
Old article. I have been paying these 'new' rates for almost 8 months.
 
2013-12-18 04:00:33 PM

skozlaw: mctwin2kman: Why is this article from 2012?  Did we just go back in time or something?

Came her for this.

I was all ready to be incredibly aggravated since they, you know... already raised my rate last year about this time... then I saw the date on the article.

Subby is a dummy.

That said, if it weren't for my wife's ridiculous insistence on keeping Dish, my only TV would be an $8 Netflix subscription.


My only TV pretty much is YouTube. I canceled my Netflix as someone else in the house has a Netflix subscription and I pay for Amazon Prime because of the shipping so I try not to count that against my entertainment budget.

I don't understand the copyright situation and YouTube. There's a lot of BByouknowwho material on there.
 
2013-12-18 04:05:40 PM

junglegoddess: I live in an area that is a bit of a black hole for over-the-air signal, so to get any kind of TV you pretty much have to sign up with someone. I went with Dish when I bought my house because they were the cheapest for just the local channels, which was all I really wanted. But then they dropped the locals-only package and put everyone in a much-higher priced plan by default with barely any notice at all. One day we all just started getting all these extra shiatty channels and then finally a notice on the bill what was happening. Pretty much a dick move.

When I called to complain, they could not even pretend to give a shiat that a customer was unhappy, or that I wanted to cancel. Don't want my business? Fine. I went two years with just Netflix and occasionally testing out Hulu and didn't miss live TV at all. Then Aereo moved into Atlanta (and by default the signal black holes around it), and now I tell anyone who complains about their cable/satellite to switch. SWITCH NOW.

So really what I'm saying is that if you're in an Aereo service area, it is worth that eight bucks a month. All your local channels and DVR. I hope they keep winning in court, because all the satellite and cable companies can go eat a bag of dicks.


Off to explore this "Aero" concept.

I too finally said lick my butt to my provider (Directv) after more almost 20 years with those saps. Finally got tired of paying a bazillion dollars for crap content, stupid delivery model, crap ass interface on the DVR, having to beg for free Sunday ticket, etc etc etc.

Netflix, Hulu, and Amazonprime along with OTA and I don't miss a thing. Same crap content, just about any device I want to watch it on and just around $20/month.

Oh, and then there's the smug factor of saying you finally said adios to your provider. Taste the smug.
 
2013-12-18 04:09:42 PM
Just keep both DirecTV and DISH satellites on top of your house, and change contracts periodically, even swapping between your and your spouse's names.

DISH brings out the Hopper with a free iPad, switch contracts.

DirecTV offers $29.99 for the first three months, switch contracts.
 
2013-12-18 04:14:27 PM
I just switched from cable to Directv and couldn't be happier. My bill is cheaper and even with the added dvr's on both tvs. My internet is now through century link and it's not the stablest thing in the world but it works enough to stream netflix
 
2013-12-18 04:16:20 PM
bikzo:

Off to explore this "Aero" concept.

I too finally said lick my butt to my provider (Directv) after more almost 20 years with those saps. Finally got tired of paying a bazillion dollars for crap content, stupid delivery model, crap ass interface on the DVR, having to beg for free Sunday ticket, etc etc etc.

Netflix, Hulu, and Amazonprime along with OTA and I don't miss a thing. Same crap content, just about any device I want to watch it on and just around $20/month.

Oh, and then there's the smug factor of saying you finally said adios to your provider. Taste the smug.


Ditto.

I thought Hulu was OK, but goddamn the commercials drove me up the wall! No skipping those, and for the most part I'd just play around on my tablet until they were over, but they were pretty damn annoying.

Until they started playing this one freaking Haagen Daaz commercial .... repeatedly. Same commercial. Every. Single. Time. I could not stand this damn commercial. Basically it was just a close-up of people's creepy mouths as they melodramatically said gelato or some such shiat. Ever have something that just makes your eye twitch and your blood pressure rise? This commercial was it for me, and I don't know why it bugged me so much. It wouldn't have been so bad, but it didn't matter what I was watching, THAT was the commercial they played over and over again.

When Aereo expanded into the area where I could sign up, I dropped Hulu immediately.

Aereo isn't in every market, yet, but for me, it's been well worth the $8. If you want to record two things at once and need more DVR space (eight bucks gets you 20 hours of space in the cloud) then it's a whopping $12. Fast forward lets you skip 30 seconds ahead, too, so I've got skipping the commercials down to a science. Works great on a Roku. With it, Netflix, Amazon Prime (2-day shipping for the farking win!), and I'm covered. Anything else I want I can either wait, or my boyfriend is capable of, ahem, acquiring it.
 
2013-12-18 04:16:49 PM
The amount of butthurt in some of those comments from TFA makes me glad I no longer work for Dish. People get such a disproportional sense of entitlement when it comes to TV. And installing in people's messed up homes is horrifying. Seriously, we told you a couple of DAYS ago that I was coming to install. WHY couldn't you have cleaned up a little in that time?

/Switched to internet only and Netflix everything. There's no reason to have cable...
//even when I got it for free.
 
2013-12-18 04:18:22 PM
Call their retention department, let them know money is tight, and is there anything they can do to reduce your bill. Worst that can happen is they say no.
Free online content is hurting pay tv's bottom line - as in losing customers. Other than sports, most shows and movies are a few mouse clicks away.
 
2013-12-18 04:22:36 PM

junglegoddess: I live in an area that is a bit of a black hole for over-the-air signal, so to get any kind of TV you pretty much have to sign up with someone. I went with Dish when I bought my house because they were the cheapest for just the local channels, which was all I really wanted. But then they dropped the locals-only package and put everyone in a much-higher priced plan by default with barely any notice at all. One day we all just started getting all these extra shiatty channels and then finally a notice on the bill what was happening. Pretty much a dick move.

When I called to complain, they could not even pretend to give a shiat that a customer was unhappy, or that I wanted to cancel. Don't want my business? Fine. I went two years with just Netflix and occasionally testing out Hulu and didn't miss live TV at all. Then Aereo moved into Atlanta (and by default the signal black holes around it), and now I tell anyone who complains about their cable/satellite to switch. SWITCH NOW.

So really what I'm saying is that if you're in an Aereo service area, it is worth that eight bucks a month. All your local channels and DVR. I hope they keep winning in court, because all the satellite and cable companies can go eat a bag of dicks.


Cancelled my DirecTV service over the summer; tired of the high price for the few channels I really watch, and DTV wouldn't renegotiate the price unless I cancelled and came back after a few weeks...."Challenge Accepted".

Picked up two Roku 3's for the house and have subscriptions to Netflix, Hulu, Amazon Prime, and Aereo - couldn't be happier. More than enough TV and movies for us to watch, plenty of kids' programming, and still catch NFL and BBall games locally; don't regret leaving them and have no intention of going back.

Sucks to pay what I do right now for Comcast internet service, but I heard that AT&T U-Verse just went live in my neighborhood - may have to consider switching, but I want to make sure they don't place download caps or throttle usage before I switch. (Any U-Verse subscribers out there with any stories???)
 
2013-12-18 04:29:57 PM
When I worked for the local cable company, we would have quarterly sales meetings ( I was a tech but we had to go anyway) where to would crow about how great we were doing, and how competition (Sat, ATT) were always raising their rates.
The last meeting of the year would be how we're raising our rates and here are the talking points etc.
 
2013-12-18 04:31:02 PM
Dish is still the cheapest, I work for ATT and dish is one of the few ones that offers all the foreign channels for immigrants and Hallmark for old women.

Most of my coworkers have Dish.
 
2013-12-18 04:35:24 PM

ecmoRandomNumbers: If they voluntarily removed the Jeebus and shopping channels, I'd sign up for the highest tier, just on principle. But the fact that they count these as part of your wonderful "channel lineup," they can suck a dick. Time to remove Starz, too. There hasn't been anything good on since DaVinci's Demons ended.


Truth is that it appears you don't have the brainpower to turn on the TV and operate the remote.

Don't worry, they're working on that...

creativebits.org
 
2013-12-18 04:42:11 PM
DishTV?
 
2013-12-18 05:11:59 PM

ecmoRandomNumbers: If they voluntarily removed the Jeebus and shopping channels, I'd sign up for the highest tier, just on principle. But the fact that they count these as part of your wonderful "channel lineup," they can suck a dick. Time to remove Starz, too. There hasn't been anything good on since DaVinci's Demons ended.


I remember how my wife got into a real snit when Dish pulled KBS World from their Top (some number) package that came free with our apartment, which sucked because we really liked that channel (neither of us are Korean; they subtitle everything but the news). We got some BS reason about how KBS wanted a lot of money. Meanwhile, DirecTV snapped it up.  Didn't matter to us at that point when we found out KBS World puts up their subbed stuff on YouTube.

And new on Dish - MOAR FOOTBALL (neither of us care) and a butt-load of Jeebus and shopping channels (I'm a lapsed Catholic, and she's an Amazon shopper).

/I feel like "Jeebus and shopping channels" just about sums up 'murica
//football would complete the summing-up
 
2013-12-18 05:21:41 PM
Dish still has SiriusXM music channels in some of their packages. That alone saves me $15 a month. DirecTV dropped them in 2010 for what is now a Muzak-owned service (yes, Muzak has channels on Dish, but at least they haven't been too greedy to drop SiriusXM...yet).
 
2013-12-18 05:33:11 PM
 
2013-12-18 05:58:46 PM
DirecTV >>>>> Dish (and everything else) .
 
2013-12-18 06:32:15 PM
FIOS  >>>>>>>>> DirecTV >>>>>>> Dish >>>>>......
 
2013-12-18 06:32:51 PM
....>>> rcomcast
 
2013-12-18 06:37:45 PM
Cut the cord people.  These bastards are making it that much easier a choice!
 
2013-12-18 06:41:49 PM

ThatBillmanGuy: The amount of butthurt in some of those comments from TFA makes me glad I no longer work for Dish. People get such a disproportional sense of entitlement when it comes to TV. And installing in people's messed up homes is horrifying. Seriously, we told you a couple of DAYS ago that I was coming to install. WHY couldn't you have cleaned up a little in that time?

/Switched to internet only and Netflix everything. There's no reason to have cable...
//even when I got it for free.


In fairness, you did say you were going to be here between 8 and 12. It's 3:45. I've kept the kids and dogs quiet for as long as I could, but eventually, they needed to play. It might take all day for me to clean, but it takes them about 15 minutes to approximate a tornado.
 
2013-12-18 06:44:29 PM
Didn't Dish lose a buttload of customers when they lost AMC mid-season of Breaking Bad?

/DirecTV and Netflix here.
 
2013-12-18 06:53:09 PM
There is this horrible ad for the Dish's hopper (or something) that I hear on XM radio. I cannot believe someone got paid to write that crap.

//No matter how quickly I try to change it or turn it down, I always catch just enough to make me shudder.
 
2013-12-18 07:10:40 PM
From what Ive seen, DirecTV has much cleaner graphics and more intuitive menus than DishNetwork.  Never mind the channel line ups / availability.

I'm periodically asked to install one or the other for clients and for ease of install and permissioning receivers, etc, for someone that doesnt do them all the time, DirecTVs equipment from the dish to the receivers is just more solid and the staff are head and shoulders, more professional than those at Dish.

Dish has a well deserved reputation as the "Ghetto Option".

I have DirecTV myself and it is kind of pricy, but if it were just me here, I would probably drop it and just use the off-air and put an XM player in the house (mainly use the DirecTV upstairs for music)

Down in my lounge Ive got a DVR which I think I would miss, especially for baseball games.  Start watching from the beginning about 40 minutes into the game and it's pretty much commercial-free viewing.
 
2013-12-18 08:06:49 PM
I might consider Dish if I hadn't received at least 7 fliers in the last 2 weeks suggesting I switch since they offer a broad range of Arabic and Farsi channels. Now, I have a middle eastern name, so I understand getting the offer once or twice, but 7 times? Fark you.
 
2013-12-18 08:26:58 PM
All the satellite and cable companies are going to raise their rates probably 2 times in the next year. They all have to pay for the same content and  the price of that content has gone up.
 
2013-12-18 08:41:25 PM

stewbert: ThatBillmanGuy: The amount of butthurt in some of those comments from TFA makes me glad I no longer work for Dish. People get such a disproportional sense of entitlement when it comes to TV. And installing in people's messed up homes is horrifying. Seriously, we told you a couple of DAYS ago that I was coming to install. WHY couldn't you have cleaned up a little in that time?

/Switched to internet only and Netflix everything. There's no reason to have cable...
//even when I got it for free.

In fairness, you did say you were going to be here between 8 and 12. It's 3:45. I've kept the kids and dogs quiet for as long as I could, but eventually, they needed to play. It might take all day for me to clean, but it takes them about 15 minutes to approximate a tornado.


Lol. In that case, you're right. Sorry I was late. My last customer decided that even though he told the call center he only wanted two TVs, he decided when I arrived that I could magically add two TVs to the work order, and also decided he didn't need to ask me until I had spent an hour running cable for the other two and put away the tools already.

/woah. I'm gonna stop now. More jaded than I realized...
 
2013-12-18 09:19:25 PM
+1 for nauseam.
 
2013-12-18 09:32:50 PM

cashdaddy: (Any U-Verse subscribers out there with any stories???)


I had them, absolutely horrific customer service, constantly calling you to try to get you to upgrade, and my "25 mb/s" was more like 5 on a good day, 2-3 typically. It was fantastic calling to cancel, all of a sudden they were willing to renegotiate my monthly rate, unlike a month earlier when I called in and they essentially told me to screw myself.

Switching to Comcast was one of the better moves I've made. But now they've added a bandwidth cap to my market and I'm looking at switching on principal alone.
 
2013-12-18 09:41:56 PM
I used to work tech support for DirecTV. It's all a horribly overpriced scam. Charges for HD, extra receivers in your house, discount bills at first to sucker you in. Netflix, YouTube, torrents and OTA TV meet my needs just fine. The new channels that got added when things went digital like THIS and MeTV are pretty decent too.
 
2013-12-18 10:05:16 PM

Mikey1969: vernonFL: I have Direct tv and im pretty happy with it. Im sure as heck not going to cancel and switch.

Yep... And if I remember to call and ask in September, they always have some kind of "welcome back" promo for Sunday Ticket. With the exception of interruptions from snowstorms, I have had NO issues with DirecTv, and they have the added bonus of not being the assholes behind the "Hopper" commercials.


Alright, CSB time...

My parents have been DirecTV customers since maybe two years after the company started, but things were getting expensive and they were thinking about switching to Dish.  The incentives offered were pretty good, and the price was cheaper by a good amount.  Only weird thing was that you couldn't buy your own receiver, you had to rent it, and that it was impossible for them to let you do a self-install.  You HAD TO have a tech come over to set up the thing.  No idea why - I mean my dad and I installed the DirecTV dish by ourselves just fine back in the day, Dish wasn't that different - but whatever.  My folks set up an install time.

A few days later the receiver they've selected comes in the mail.  The install's only two days after that.  Day rolls by, my parents are home all day (home business)... nothing.  They call.  Apparently the installer cocked up.  Meh, it happens.  Schedule another install a few days away.  Second install date gets close but the installer cancels at the last second, tells my folks to call in.  They do, turns out the only install dates are like three weeks out.  They complain that they've been waiting for an install for almost two weeks now, get on an early list. Third install date gets close and, sure enough, installer cancels.

At this point my parents call Dish and tell them the crap they're going through.  The Dish tech seems notably unmoved, seems to think a three week delay on install is just fine, really. My parents ask if they can do a self-install, are again told no.  At this point they've had it; they cancel the impending service, since if it takes a month to just install the damn thing what'll it take to get work done if something breaks.

You think that'd be the end of the story, but no, no no, there's more.  The Dish people tell us to send back the receiver to a specific address.  We tape it back up and mail it off.  A week later a strangely familiar box shows up at my parents' place: the receiver.  Not a returned package, not a denied package.  The damn thing was sent to my parents right after Dish received it.  So mom calls in and tells them what's up; they apologize, say they'll send a special box to return it in.  Two weeks later, no box.  Mom calls up again, they tell her just to mail it to some specific address.  My parents do, five days later it's back again, oh and there's no special box either.  Another call, another address, and shocker another return effort failed when the thing gets sent back.

At this point my parents officially gave up.  Almost a month and a half later and they still had a receiver they weren't supposed to on an account that was closed and never charged.  They kept proof of the attempts to mail it and then handed it off to me to sell to someone.  Never heard a word from Dish either: no charges, no phone calls, no bills in the mail.

The point of all this is: every experience I've had with Dish tells me they're incompetent and managed by an assortment of retarded monkeys flinging their poo at each other.  DirecTV is indeed nice, has more HD channels, yadda yadda, but the REAL reason to go DirecTV over Dish is that DirecTV actually knows what the hell they're doing.
 
2013-12-18 10:24:43 PM

yukichigai: Mikey1969: vernonFL: I have Direct tv and im pretty happy with it. Im sure as heck not going to cancel and switch.

Yep... And if I remember to call and ask in September, they always have some kind of "welcome back" promo for Sunday Ticket. With the exception of interruptions from snowstorms, I have had NO issues with DirecTv, and they have the added bonus of not being the assholes behind the "Hopper" commercials.

Alright, CSB time...



Wow... That's pretty bad. It's amazing the hoops you have to jump through sometimes. For most of the 80's, and up until the switch to digital cable in the mid-90's, my foster parents had free cable. They got cable at some point, and never got a bill. My foster dad was really good with money, liked to keep his bill sin control, etc., and didn't want a huge bill for like 6 months or a year at some point(He was also a pretty honest guy), so he called. And called, and called, they kept telling him over and over that they didn't have him on record, but promised to start his billing. And didn't. After a year or two of calling every few months, he finally said 'Fark it', and kept the free cable, the free HBO, and the free Showtime. When they "discovered" that he was getting free cable at the switchover to digital, they tried to back-bill them, and he told them they could eat a dick.

No wonder we get charged so much, we're making up for corporate incompetence.

The only problem that I have with DirecTv's equipment though is that I have to pay for it, and STILL have to pay a monthly fee for each box. THAT pisses me off, it should be one or the other, but I think I had to spend $300 when I upgraded to the Genie DVR, and the one additional receiver I got cost me $100 as well, plus the $7 a month per-box charge. Nobody was able to explain that adequately. Ever.
 
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