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(Fox 2 St. Louis)   UPS comes up with creative places to leave packages when you aren't home, but perhaps the trashcan on garbage day isn't the best idea. Bonus: UPS denies any responsibility   (fox2now.com) divider line 143
    More: Fail, moral responsibility, UPS, The UPS Store  
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9182 clicks; posted to Main » on 15 Dec 2013 at 1:10 PM (29 weeks ago)   |  Favorite    |   share:  Share on Twitter share via Email Share on Facebook   more»



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2013-12-15 01:47:28 PM

Eravior: aimtastic: I think UPS keeps delivering my packages to an unknown, honest but lazy neighbor. Tracking shows the package was delivered on Monday? It shows up on my porch Thursday.

Um...<checks profile>...nope. I'm not your lazy but honest neighbor.

In my defense, it's mostly due to procrastinating.  I keep the package near the door until I work up the nerve to actually bring it to the right house. Usually under the cover of darkness because why not?


And this little conversation reminds me that I have some of the next door neighbor's mail sitting here on my desk. Are cluster boxes really so complicated that the postal worker can't put mail for 4306 in the proper box?

/My real mail comes to a PO box, I just clear my neighborhood cluster box out once a week or so
 
2013-12-15 01:47:59 PM
I'm so glad congress is doing its best to destroy the US Postal Service. Soon we'll all know the joys of privatized package delivery!
 
2013-12-15 01:48:03 PM

Jae0o0: Credit cards are bad.


If you're some sort of savage with no self control, maybe. For everyone else they're better payment security, extended warranties, a month-long loan, and rewards, all for free.
 
2013-12-15 01:49:10 PM
Unless ordering ammunition or firearm accessories, all online purchases that I make are shipped to my place of employment. I suspect that UPS has higher standards for deliveries sent to known places of business.
 
2013-12-15 01:49:15 PM
I cant believe you guys fell for this one. You want me to believe a woman just happened to buy a really expensive electronic item, and the ups guy just decided to put it in her trash, and it just happened to be trash day?

Don't you guys think she could be lying? The only "evidence" is someone wrote "in the trash" on the note - anyone could have written that. She obviously got the item and is scamming ups. It's sad so many ppl just believe whatever they're told without looking at the facts
 
2013-12-15 01:52:01 PM

Cthulhain: I have a sneaking suspicion the FedEx freight driver is sitting at home playing WoW with my card right now.


Doubtful.  You are more than likely the only person left who plays WoW.
 
2013-12-15 01:52:53 PM

fusillade762: I'm so glad congress is doing its best to destroy the US Postal Service. Soon we'll all know the joys of privatized package delivery!


Right, because the USPS does such a bang-up job.

2/10
 
2013-12-15 01:53:12 PM

fusillade762: I'm so glad congress is doing its best to destroy the US Postal Service. Soon we'll all know the joys of privatized package delivery!


is Congress really trying to "destroy" USPS? because it seems like they're bailing them out right and left.
 
2013-12-15 01:53:37 PM
Honestly, the  only problem I've had with a shipper is these hybrid arrangements.  Like last week when a package was shipped via FedEx Smartpost.  FedEx gets it to my town and hands off to the USPS to get it to my door.  It took over a week for a package to traverse a distance that the USPS does overnight.  Tracking said it was at the local postoffice on Monday, and there it sat.  On Thursday, I emailed, and FedEx said they handed it off, and USPS said they didn't have it yet.  It arrived the next day.  I won't be able to figure out who messed up.

USPS is generally my preferred shipper- cheap and efficient, in my experience.
 
2013-12-15 01:54:14 PM

goshes: I cant believe you guys fell for this one. You want me to believe a woman just happened to buy a really expensive electronic item, and the ups guy just decided to put it in her trash, and it just happened to be trash day?


Oh, please. It was an Android tablet. Like it wasn't going to end up in the trash in a couple weeks anyway.
 
2013-12-15 01:57:23 PM

ThereBeNoShelterHere: How fast did that turn into an ad for UPS's extended service option (which by the way is garbage, in my experience)


Lazy writer quoting UPS's E-mailed reply verbatim.
 
2013-12-15 01:58:47 PM

Cthulhain: I hate UPS with a passion, but lately FedEx has irritated me. My new Radeon card should have arrived yesterday, but the package hasn't been scanned in four days now. I called today and the lady was nice and as helpful as possible, but all she can do today is make a note of it to pass on to the distribution center tomorrow, as they are closed today.

I have a sneaking suspicion the FedEx freight driver is sitting at home playing WoW with my card right now.


I ordered 8gb 800mhz ddr2 and a Radeon 260x (best I could afford, upgrading from 3gb 533mhz ddr2 and an Nvidia 8400gs) on Nov. 29th with a 4-7 day delivery time using Fedex Smartpost, shipping info didn't get updated till Dec. 5 where it showed "Shipping information sent to FedEx", on Dec. 12 it arrived at the distribution center, left there on the 14th, and it's saying I should get it on the 16th.  I'm pretty upset at that jackass over at Newegg for extensively testing my ram and graphics card before shipping.
 
2013-12-15 02:02:50 PM

Mrs.Sharpier: fusillade762: I'm so glad congress is doing its best to destroy the US Postal Service. Soon we'll all know the joys of privatized package delivery!

is Congress really trying to "destroy" USPS? because it seems like they're bailing them out right and left.


Yup, do some reading. The only reason USPS is in the red is due to Congress mandating an insane 60+ years of advance pension funding. Most companies (when they had pensions) did 3-5 years.
 
2013-12-15 02:02:52 PM
I don't use FedEx, but I love UPS. We've always had great drivers who don't have an issue when our dog is outside romping around (these guys can come anytime, so it's not like I can plan to keep the dog inside..). USPS, on the other hand, are constantly petrified of our 45lb lab mix, and will refuse to deliver or honk the horn so I know they're there. Just about every time I order something and look at the tracking, a package will hit their center in the next town over (about 5mi from our house) around 1pm and sit there until the next day or the day after. The hell, guys.

On the story, it's ridiculous to even consider putting a package in the trash can.
 
2013-12-15 02:08:50 PM

space1999: I saved for months to get that for my daughter.

This is why poor people stay poor.  They buy stuff they don't need and can't afford.


The person to whom this happened clarified in the comments that she wasn't saving up more than she could afford, but just a little bit each month so there's a nice coffer by the end of the year.  Sounds like pretty good financial planning to me, especially if she was building it all up in an interest bearing account.

Also to subby and anyone who didn't read the comments, she says UPS did eventually step up and take responsibility and is getting her a replacement tablet before Christmas.  It's sad that it took media exposure for UPS to admit their mistake and do something about it, but they finally did.
 
2013-12-15 02:09:23 PM

Jae0o0: meanmutton: space1999: I saved for months to get that for my daughter.

This is why poor people stay poor.  They buy stuff they don't need and can't afford.

Setting aside a small portion of one's budget to save up for a big purchase is wrong now?

Saving is bad.
Layaway is bad.
Credit cards are bad.

Only buy non-essential items if you're rich enough to pay cash right away.

Thems the rules!


It looks like you didn't get the directive from our Dear Leader.
 
2013-12-15 02:10:24 PM

walkerhound: Cthulhain: I have a sneaking suspicion the FedEx freight driver is sitting at home playing WoW with my card right now.

Doubtful.  You are more than likely the only person left who plays WoW.



Actually I quit playing a couple of years ago, and I was only ever a casual player. I think my highest level toon was 63, and the last expansion I played was the Lich King one. I'm mostly into Minecraft and single player space sims at the moment.

But you're right, he's probably playing Skyrim or whatever the game of the week is.
 
2013-12-15 02:10:31 PM
My experiences with UPS range from the valiant to the count to potato retarded.

Your delivery man can either be a goofus or gallant, but if you use UPS you are guaranteed some of each.
 
2013-12-15 02:15:45 PM
skeevy420:

I ordered 8gb 800mhz ddr2 and a Radeon 260x (best I could afford, upgrading from 3gb 533mhz ddr2 and an Nvidia 8400gs) on Nov. 29th with a 4-7 day delivery time using Fedex Smartpost, shipping info didn't get updated till Dec. 5 where it showed "Shipping information sent to FedEx", on Dec. 12 it arrived at the distribution center, left there on the 14th, and it's saying I should get it on the 16th.  I'm pretty upset at that jackass over at Newegg for extensively testing my ram and graphics card before shipping.

That's probably what's going on with mine too, it was SmartPost from Newegg. I also found it interesting that it didn't even hit FedEx until two days after purchase; it should have been no more than 24 hours from card approval to the first leg of transit. I've never had an issue with SmartPost in the past, but if this becomes a trend I may stop buying from Newegg and go back to Amazon for tech purchases (shudder).
 
2013-12-15 02:15:57 PM

Cthulhain: I hate UPS with a passion, but lately FedEx has irritated me. My new Radeon card should have arrived yesterday, but the package hasn't been scanned in four days now. I called today and the lady was nice and as helpful as possible, but all she can do today is make a note of it to pass on to the distribution center tomorrow, as they are closed today.

I have a sneaking suspicion the FedEx freight driver is sitting at home playing WoW with my card right now.


Naah, Bitcoin mining.
 
2013-12-15 02:18:16 PM
We live in a second story apartment and have a balcony.  The UPS drivers shoot the packages 15 fee up in the air and over the railing like NBA players at the three point line.  Nothings been broken, yet.  It's a pain in the neck having to move furniture to get my deliveries, though.
 
2013-12-15 02:19:29 PM

Sum Dum Gai: Also, for those who have neighbors with sticky fingers - move.  This isn't the norm, and do you really want to live around people who would rob you?


Yeah, did you hear that, poor people? Get in your BMW and move to the suburbs. Does this guy have to think of everything for you?
 
2013-12-15 02:22:21 PM
Only complaint I've had with UPS... I just wish they'd get to my house earlier in the day. I've NEVER had a package delivered before 6pm.
 
2013-12-15 02:23:55 PM
I was short on a freight shipment for a home project, and the supplier offered to overnight the missing parts by UPS. They gave me the tracking number, which showed that the package was delivered the next day. My mom was at my house, watching my daughter all day, but the UPS driver never came to the front door. We started doing package trace and all that crap, and the supplier was going to send the package again if nobody could find the package. I was doing some yard work that weekend, and found the package behind my house on the side of the garage in the narrow space next to the fence line.

I guess the enclosed (and unlocked) front porch was too obvious of a place for the package to go!
 
2013-12-15 02:28:38 PM

nickdaisy: This is why I live in a gated community.

That and the lack of 99.998%ers.


Pfft...I will see your gated community and raise you a high-rise condo with concierges. That and a gym I can get to in 26 minutes.
 
2013-12-15 02:29:34 PM
Why was her trash can out on trash day if it was empty?
 
2013-12-15 02:36:55 PM
UPS blows donkey dicks. Never, ever, ever ship anything from a "UPS Store." Why? Because apparently they have nothing to do with UPS. Last year we shipped a couple of packages from a UPS store. I'm tracking their progress on the UPS site, and all but one gets delivered. A few days later its status updates to indicate it was destroyed in transit. I call the UPS store to see how they're going to handle the refund. They say it's got nothing to do with them, they're not really affiliated with UPS in any meaningful way and I need to call UPS. I call UPS. Well, I try to, but they gave me the wrong number. Eventually I get the right number. And an answering machine. They don't call back, so I keep trying until I finally get a hold of a human. They say talk to the store, since they're the ones that took the money. After a few rounds of this I give up, tell my credit card company and dispute the charge. I explain to the credit card that out of a $100 or so UPS charge, about $15 was for one package worth about $60. Credit card company just refunds the entire $100 to me.
 
2013-12-15 02:38:11 PM

studebaker hoch: If you're worried about someone stealing your stuff,  have it delivered to a UPS store and go get it when they call you.


Had a customer dumb enough to put a return package in their mail box thinking the mail carrier would take it to the post office for UPS to pick up. The return instructions clearly state to take it to a post office. The customer was upset they did not get a refund and that they considered it returned when it was put into their mail box and that resolved them of resposibility. Of course the package was stolen. Of course they did not get their refund.
 
2013-12-15 02:41:04 PM
They can deliver to your place of work. If its OK with your boss.
 
2013-12-15 02:41:38 PM

aimtastic: I think UPS keeps delivering my packages to an unknown, honest but lazy neighbor. Tracking shows the package was delivered on Monday? It shows up on my porch Thursday.


I've had those too. I bet it's UPS "Smart Post." I had one of these the other day. Tracking site says it's been delivered. Front porch camera says otherwise. I click on the "live customer service chat" link on the tracking page. And then, and only then, do I get linked to a page that says my package was sent Smart Post and was actually delivered to the Post Office, and they'll be bringing it and if I have any problems, don't bother talking to UPS because it's now out of their hands. The next day, package is delivered. WTF? How is that cost effective for UPS? I can just imagine how great it would be if the Post Office lost my package. USPS and UPS would just point fingers at each other, and hope the "abrogation of responsibility infinite loop" would mean it was neither's problem.
 
2013-12-15 02:46:08 PM
I have a soft spot for my local UPS guy - he was sweet & forgiving when my dog climbed into the front of his truck trying to get to his lunch. (in the
/labs = good noses & will eat anything, anytime - never leave a package w/food in it near the floor!
 
2013-12-15 02:46:28 PM

studebaker hoch: If you're worried about someone stealing your stuff,  have it delivered to a UPS store and go get it when they call you.


NOT a UPS store, but a UPS local delivery depot/center. UPS Stores are independently owned and will only accept deliveries if you have a PMB with them, and they are VERY VERY expensive ($200+ a year expensive). Just thought I'd clarify that for ya.
 
2013-12-15 02:47:06 PM

walkerhound: My DIAF experiences have been with FedEx,


It always irritated me when I lived in an apartment quite literally next to a FedEx location, and when they would have a failed delivery, it didn't go next door for me to wait to pick up, it went about an hour's drive across to the other end of town.

Boxcutta: Yeah, did you hear that, poor people? Get in your BMW and move to the suburbs. Does this guy have to think of everything for you?


Even back ten years ago when I was making about $14k a year, I found a decent place to live where I trusted the folks around me.  Wasn't in the suburbs, but it was an apartment in a good part of the city.
 
2013-12-15 02:48:19 PM
 
2013-12-15 02:50:30 PM

drjekel_mrhyde: It was a Android tablet, so not much lost


You can get one of those at Big Lots or CVS for like $40. I bought one just so I could root it and install dsploit. This was my first experience with the Android OS and the Google Play store, both of which made my eyes bleed from their sheer awfulness.
 
2013-12-15 03:05:06 PM

Sum Dum Gai: Also, for those who have neighbors with sticky fingers - move.  This isn't the norm, and do you really want to live around people who would rob you?


Sometimes that really isn't an option ( affordable rent and all).

/ ..and I had "low-income" neighbor give me my package that was misdelivered to his apartment. (unopened!)
// things like that give me hope for Humanity...
 
2013-12-15 03:07:15 PM

Jument: Why was her trash can out on trash day if it was empty?


Just because you don't have trash is no reason to let the trash man get off easy. You'll dump my empty can and you'll like it!
 
2013-12-15 03:10:13 PM
FedEx and the USPS have never given me a problem in getting a package, UPS has stolen repeatedly, given away to "someone" not me, "lost" or just not delivered over 20 packages in the last 10 years.  fark UPS.
 
2013-12-15 03:15:09 PM
Never had any problems with FedEx or UPS leaving packages on my porch, and I do live in a ghetto. I suspect it's because I live in a pretty sparsely populated ghetto so there aren't that many people around when the delivery happens.  Or it may be because anything other than books or computer cables I have held at the FedEx or UPS service center.
 
2013-12-15 03:16:46 PM

Snarfangel: That's why I have my stuff delivered to my office. The delivery driver goes there every day anyway, so he knows where it is, and it comes inside locked doors.

Though I suppose if I bought anything too huge, I would ask a friend with a pickup to help me get it home.


I used to get everything delivered to my office until my boss said that it was causing a distraction and that I was "flaunting my wealth" despite getting paid roughly what everyone else did.  I quit shortly after and did a little dance when they eventually went under.
 
2013-12-15 03:17:37 PM

Snarfangel: That's why I have my stuff delivered to my office.


I've been doing that for years, but recently I just happened to have two unrelated packages delivered on back-to-back days, so the mailroom people yelled at my boss instead of coming to me to complain.  Awkward.
 
2013-12-15 03:19:15 PM
I think we can all agree on one thing: Even UPS is better than LaserShip.
 
2013-12-15 03:24:18 PM

Rincewind53: I've never had a bad experience with FedEx or USPS.

I have had multiple "rip my hair out because of frustration" bad experiences with UPS.

What can Brown do for me? Die in a Fire.




I can't stand UPS. No matter how little the value of the package, they ALWAYS charge me $25 customs fee. EVERY TIME. It's their extortion fee. I never get this from USPS, or Fed Ex. Only UPS does this.

Fark them.
 
2013-12-15 03:27:32 PM
The drivers in my area are afraid of my Rottweiler so they sit in their truck and wait for me to come out.
 
2013-12-15 03:40:19 PM
1.bp.blogspot.com

Just because.
 
2013-12-15 03:41:26 PM
I've just never really had issues with UPS or FedEx at all for standard to overnight shipping. DHL is a little sloppy, but tolerable. CODs induce a grouch factor with some of the drivers that don't know me, but they're fine afterwards when I hand them the payment at the same time as they scan it.

Between business and home deliveries, I've got several packages arriving daily from multiple carriers and know most all the drivers personally, so I'm sure that has a lot to do with the treatment my deliveries receive. I've even got most of the FedEx and UPS drivers' personal cellphones in my contacts so I can call them in case I have an issue on my end with them getting their delivery completed. A number of people also use me as their delivery address and the drivers love unloaded a dozen drops all in one location.

I've found that the taking extra steps to make the drivers' job easier goes a longass way in getting preferential treatment for my stuff.
 
2013-12-15 03:42:18 PM

Prank Call of Cthulhu: UPS "Smart Post."


Actually, I like Smart Post. FedEx has a similar deal with the USPS. It's nice, because with the USPS handling final delivery, they can put it in one of the secure package boxes in the mailbox cluster and leave the key in my mailbox. PLUS, it saves UPS/FedEx needing as many trucks running around AND it gives the USPS some business to help keep them afloat too. From my perspective, it's a win all around.
 
2013-12-15 03:48:46 PM
img.fark.net
 
2013-12-15 04:37:52 PM
When I lived in Naperville, in an apt complex, UPS just stopped delivering individual packages to each person and took them all to the office where you had to go get them during office hours. Once I figured out that's what they were doing, I stopped hating on UPS. But it really sucked if you worked while the office was open and didn't get home until after they closed. Eventually I started ordering stuff, just to go over there to see the tall, young (younger than me) brunette with green eyes and an amazing ass. Useless crap. I think at one point I was ordering stuff that was the same price as and readily available at any store within driving distance. She was that hot, IMO.

Now I live in a small hick town (still in IL ("temporary relocation")), and UPS is okay, but they really don't give two shiats about anything. On the stuff that I eagerly await, I will monitor the tracking online, only to see it marked as 'delivered' early in the day, but not show up on my porch until 6pm. FedEx also. But since Amazon and UPS are currently in a double dutch rudder, what are you going to do?
 
Skr
2013-12-15 04:38:03 PM
This year has been a crazy busy year at U.P.S. and there are some serious staffing issues (more so than previous years). Short staffed and extreme mandatory overtime definitely takes its toll on service quality. Another issue is the normal drivers are paid decent, but the seasonal driver helpers are paid pretty crappy. The seasonal help are the ones that do the bulk of the grabbing and running up to the doors. In my experience their placement choices are rather... poor. Hell they rarely even knock or use the doorbell.
If your really want your package, you can have them intercept it, after which you can pick it up at the hub in all of its re-taped glory.


On a related note there have been a few more stories of package car ghosting recently. Following a delivery vehicle and sweeping up what they leave for easy pawning/Christmas presents.
 
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