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(Fox 2 St. Louis)   UPS comes up with creative places to leave packages when you aren't home, but perhaps the trashcan on garbage day isn't the best idea. Bonus: UPS denies any responsibility   (fox2now.com) divider line 143
    More: Fail, moral responsibility, UPS, The UPS Store  
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9193 clicks; posted to Main » on 15 Dec 2013 at 1:10 PM (41 weeks ago)   |  Favorite    |   share:  Share on Twitter share via Email Share on Facebook   more»



143 Comments   (+0 »)
   
View Voting Results: Smartest and Funniest
 
2013-12-15 11:23:48 AM
UPS left a clearly marked 40" television, computer, and furniture sitting right on my street when I got home. Thank god I live on a dead end with only one other house.

Shipper release is only good for some things.
 
2013-12-15 11:38:21 AM
I've had three packages stolen from my front porch within the last two months. This includes the guitar I bought my son for Christmas. I just hope that I will be able to get the replacement package in time
 
2013-12-15 12:05:47 PM

They should have gone with the tried and true, guaranteed to keep your stuff safe, "stick everything under the door mat" technique.



img560.imageshack.us
 
2013-12-15 12:16:16 PM
I've never had a bad experience with FedEx or USPS.

I have had multiple "rip my hair out because of frustration" bad experiences with UPS.

What can Brown do for me? Die in a Fire.
 
2013-12-15 12:40:04 PM
I think UPS keeps delivering my packages to an unknown, honest but lazy neighbor. Tracking shows the package was delivered on Monday? It shows up on my porch Thursday.
 
2013-12-15 12:50:57 PM
There is no way in hell that I have UPS or FedEx leave packages where I live. Too many crackheads. Plus, my building has no doorbell, so receiving a package can be a whole day event waiting down-stairs for the driver to arrive.
 
2013-12-15 01:14:56 PM
I saved for months to get that for my daughter.

This is why poor people stay poor.  They buy stuff they don't need and can't afford.
 
2013-12-15 01:15:01 PM
It was a Android tablet, so not much lost
 
2013-12-15 01:15:18 PM
We had a bunch of packages come missing with UPS.  The driver marked that they were delivered.  The driver would then put the packages in her car.  She was eventually caught.
 
2013-12-15 01:15:56 PM
That's why I have my stuff delivered to my office. The delivery driver goes there every day anyway, so he knows where it is, and it comes inside locked doors.

Though I suppose if I bought anything too huge, I would ask a friend with a pickup to help me get it home.
 
2013-12-15 01:17:38 PM
The nice thing about using a PO box is that I get mail from services I can trust like the USPS and the Royal Mail, and it forces companies to use them for shipping instead of UPS. Nothing lost yet, and they deliver to the box on Saturdays. Plus Royal Mail clears customs fairly quickly.
 
2013-12-15 01:17:43 PM

aimtastic: I think UPS keeps delivering my packages to an unknown, honest but lazy neighbor. Tracking shows the package was delivered on Monday? It shows up on my porch Thursday.




Porn?
 
2013-12-15 01:18:45 PM
Did I miss the part where UPS denied responsibility?
 
2013-12-15 01:19:34 PM
Jesus, I love how UPS used the opportunity to plug a bunch of useless business ads instead of saying "hey, you know what? in the trashcan is a retarded place to put it."
 
2013-12-15 01:19:51 PM
UPS almost never delivers the packages right. I keep getting packages for the 536 house down the road when my house number clearly has 530. My packages get delievered, but arent on my porch (I'm at home all day so I never miss deliverys), and then a few hours later a neighbor or someone from across town will bring it over.
I don't think UPS even tries.
 
2013-12-15 01:19:58 PM
Usually, anything that comes for me gets put between the front door and the storm door; that way it isn't visible from the street. Plus, I live across the street from 2 old guys who have nothing better to do all day then shout at children for getting on their lawns and call the cops to complain about all this god-damn hippidy hop music! Grumpy old guy security is the best!
 
2013-12-15 01:20:51 PM
~~Also, shippers always have the option of selecting our Signature Required Service (There is a surcharge of approximately $3.00 for this service)

Oh you wanted to GET your package?  That costs extra.
 
2013-12-15 01:20:59 PM
Something fishy about this story.

UPS wouldn't drop a package into a full trash can just for the "don't make the customer dig this out of the garbage" aspect, and if the trash can was empty, it's already been picked up and they aren't going to come by again and take it out another time.
 
2013-12-15 01:22:21 PM

ArkAngel: I've had three packages stolen from my front porch within the last two months. This includes the guitar I bought my son for Christmas. I just hope that I will be able to get the replacement package in time


I hope you have an alternate spot for them to deliver it to.
 
2013-12-15 01:22:22 PM
Also, for those who have neighbors with sticky fingers - move.  This isn't the norm, and do you really want to live around people who would rob you?
 
2013-12-15 01:22:28 PM
Why do companies insist on shipping with them? Nearly everyone in Canada has a burning hatred for UPS.
 
2013-12-15 01:23:15 PM

Sum Dum Gai: Something fishy about this story.

UPS wouldn't drop a package into a full trash can just for the "don't make the customer dig this out of the garbage" aspect, and if the trash can was empty, it's already been picked up and they aren't going to come by again and take it out another time.


You give holiday delivery drivers WAY too much credit.
 
2013-12-15 01:23:50 PM

TedCruz'sCrazyDad: Porn?


LOL, no.

But that reminds me of the stories my husband tells me about when he worked at a used CD/DVD/game store and dudes would come in, buy a used porn DVD, then come back an hour later to sell it back. Ewww.
 
2013-12-15 01:24:13 PM

space1999: I saved for months to get that for my daughter.

This is why poor people stay poor.  They buy stuff they don't need and can't afford.


Setting aside a small portion of one's budget to save up for a big purchase is wrong now?
 
2013-12-15 01:24:53 PM
fta: "That company told Sole they could send her a new tablet, but there is no guarantee it will make it to Barnhart by Christmas. "

She's getting a replacement, quitcherbiatchin.

Rincewind53: I've never had a bad experience with FedEx or USPS.

I have had multiple "rip my hair out because of frustration" bad experiences with UPS.

What can Brown do for me? Die in a Fire.


 My DIAF experiences have been with FedEx, mostly with replacement cellphones.  The nearest FedEx location is 30-45 minutes from my place, and of course they deliver at 1:32pm when there's no friggen way you'd be able to get home from work to meet them, and no way of knowing when they'd be there.  Then, by the time you find out, it's 5:30 and there's no way to get to the distribution center before closing.  Plan to wait another 24-48hrs for a replacement phone...

  I've since learned I have to write a detailed note on the door telling them to leave it on the stoop.  I don't live in the ghetto so it's never been a problem.
 
2013-12-15 01:26:04 PM
My home UPS guy is so useless that I have everything shipped to work and lug it home on the subway. Bastard.
 
2013-12-15 01:26:59 PM

meanmutton: space1999: I saved for months to get that for my daughter.

This is why poor people stay poor.  They buy stuff they don't need and can't afford.

Setting aside a small portion of one's budget to save up for a big purchase is wrong now?



Forget it. The kind of person who'd make the kind of "scintillating" insight he just did isn't interested in reason, only in feeding their superiority complex.
 
2013-12-15 01:27:20 PM

meanmutton: space1999: I saved for months to get that for my daughter.

This is why poor people stay poor.  They buy stuff they don't need and can't afford.

Setting aside a small portion of one's budget to save up for a big purchase is wrong now?


Saving is bad.
Layaway is bad.
Credit cards are bad.

Only buy non-essential items if you're rich enough to pay cash right away.

Thems the rules!
 
2013-12-15 01:27:37 PM
This is why I live in a gated community.

That and the lack of 99%ers.
 
2013-12-15 01:28:17 PM

aimtastic: TedCruz'sCrazyDad: Porn?

LOL, no.

But that reminds me of the stories my husband tells me about when he worked at a used CD/DVD/game store and dudes would come in, buy a used porn DVD, then come back an hour later to sell it back. Ewww.


Unless things went very wrong; I'm not seeing how the box or disk would rate an "eww" on the nasty-o-meter. I could see a "dude, really?". We're talking about used DVDs, not used sex dolls.
 
2013-12-15 01:29:59 PM
My UPS delivery is fine.  But then again, i'm an upper middle class guy who owns a house in the suburbs.  Hey, I worked hard to get into this delivery area.
 
2013-12-15 01:30:46 PM

iheartscotch: aimtastic: TedCruz'sCrazyDad: Porn?

LOL, no.

But that reminds me of the stories my husband tells me about when he worked at a used CD/DVD/game store and dudes would come in, buy a used porn DVD, then come back an hour later to sell it back. Ewww.

Unless things went very wrong; I'm not seeing how the box or disk would rate an "eww" on the nasty-o-meter. I could see a "dude, really?". We're talking about used DVDs, not used sex dolls.


How do you know the guy washed his hands before bringing the DVD back?
 
2013-12-15 01:31:20 PM
I must be spoiled i actually have competent UPS guys where i live.
 
2013-12-15 01:32:15 PM
Sounds about right.  My UPS experiences mostly involve the driver leaning out the door of the truck while he drives past my building and tossing the package at the front door without stopping.
 
2013-12-15 01:34:40 PM

Robo Beat: Sounds about right.  My UPS experiences mostly involve the driver leaning out the door of the truck while he drives past my building and tossing the package at the front door without stopping.


4.bp.blogspot.com
Your UPS driver?
 
2013-12-15 01:34:51 PM

Jae0o0: UPS almost never delivers the packages right. I keep getting packages for the 536 house down the road when my house number clearly has 530. My packages get delievered, but arent on my porch (I'm at home all day so I never miss deliverys), and then a few hours later a neighbor or someone from across town will bring it over.
I don't think UPS even tries.


UPS is union and FedEx ground drivers are "self employed" or work for the contractor that owns the truck and route.

/I always have my shipments delivered to where I am during the day-the shipping and receiving dept at work FFS!
 
2013-12-15 01:34:54 PM

angrymacface: iheartscotch: aimtastic: TedCruz'sCrazyDad: Porn?

LOL, no.

But that reminds me of the stories my husband tells me about when he worked at a used CD/DVD/game store and dudes would come in, buy a used porn DVD, then come back an hour later to sell it back. Ewww.

Unless things went very wrong; I'm not seeing how the box or disk would rate an "eww" on the nasty-o-meter. I could see a "dude, really?". We're talking about used DVDs, not used sex dolls.

How do you know the guy washed his hands before bringing the DVD back?


That's the risk you take when you buy used porn disks. But, that's not any different than renting VHS tapes from the seedy movie rental place down the street. (Shows how old I am)

/ Plus, I figure they sanitize the boxes and such.
 
2013-12-15 01:35:09 PM

jayphat: Robo Beat: Sounds about right.  My UPS experiences mostly involve the driver leaning out the door of the truck while he drives past my building and tossing the package at the front door without stopping.

[4.bp.blogspot.com image 400x235]
Your UPS driver?


I lold
 
2013-12-15 01:35:15 PM
A little Xmas present I ordered from a freind was shipped by Neiman Marcus via FedEx.  They claim they left it by the garage on Friday, on the tracking info page.

I have no garage.
 
2013-12-15 01:36:06 PM
Make UPS yours.
 
2013-12-15 01:39:41 PM
Never had a problem with the UPS guy. FedEx though is another problem. a drunk driver took out my mailbox one night, and before I got my replacement that afternoon FedEx had stopped by. I got home to a package with a note stating: "Put house numbers on!" next to the post where my mailbox had been.
 
2013-12-15 01:39:57 PM

drjekel_mrhyde: It was a Android tablet, so not much lost


No bites yet eh? Shucks.
 
2013-12-15 01:40:12 PM
If you're worried about someone stealing your stuff,  have it delivered to a UPS store and go get it when they call you.
 
2013-12-15 01:40:54 PM
My Fedex CSB: $5000+ charge because the data entry person messed up the account number of some stranger shipping a ton of stuff around the world.

They took about a week to get the money back into my account.
 
2013-12-15 01:41:15 PM
grrrr... this thread grinds my gears, I have been so frikken frustrated with UPS lately. How can a package be on a truck for delivery for A WEEK?!

And I can practically see the distribution center from my apartment. It's infuriating.
 
2013-12-15 01:41:35 PM
I hate UPS with a passion, but lately FedEx has irritated me. My new Radeon card should have arrived yesterday, but the package hasn't been scanned in four days now. I called today and the lady was nice and as helpful as possible, but all she can do today is make a note of it to pass on to the distribution center tomorrow, as they are closed today.

I have a sneaking suspicion the FedEx freight driver is sitting at home playing WoW with my card right now.
 
2013-12-15 01:41:42 PM
aimtastic: I think UPS keeps delivering my packages to an unknown, honest but lazy neighbor. Tracking shows the package was delivered on Monday? It shows up on my porch Thursday.

Um...<checks profile>...nope. I'm not your lazy but honest neighbor.

In my defense, it's mostly due to procrastinating.  I keep the package near the door until I work up the nerve to actually bring it to the right house. Usually under the cover of darkness because why not?
 
2013-12-15 01:44:23 PM
How fast did that turn into an ad for UPS's extended service option (which by the way is garbage, in my experience)
 
2013-12-15 01:46:01 PM
From The Comments:

Tracey Sole
   UPS has apologized to me. The package was placed in the trash can. The trash can was empty when the package was put in there, because I could not get my trash up my driveway on the ice. I guess he thought the empty trash can meant that they had already picked up. UPS is going to be getting a new tablet for my daughter... before Christmas! Thanks to all the people who offered to get her a tablet or money for one. While I refused all offers, I would like to suggest that your donations be made to toys for tots! When I say "I saved for months," I mean I have a Christmas savings account. I put $30-$40 a month into the account so that when Christmas comes, I can splurge on my daughter and my son! I also, take some of the money and have my kids pick out toys to donate. I am fortunate to work for an amazing company, and I am able to support my kids just fine. The idea was not to get money, it was to get UPS's attention so I am able to get the tablet that ordered and make things right. UPS is doing just that, and everyone that I have spoke to since has been wonderful! I am going to request that this driver, though he has made a huge mistake, not be terminated from his employment. I know I am not an HR employee of UPS, but maybe my opinion will matter. I appreciate Fox 2 helping me with this matter. I also appreciate that UPS is doing what they can to make it right! Merry Christmas everyone!
 
2013-12-15 01:47:00 PM
When my kids were little, my parents used to send chocolates to them on Valentines's Day. The UPS guy once tossed it over the fence... into the dog run. Fortunately, the dogs didn't find it, I found them later when I got home and was picking up poop.
 
2013-12-15 01:47:28 PM

Eravior: aimtastic: I think UPS keeps delivering my packages to an unknown, honest but lazy neighbor. Tracking shows the package was delivered on Monday? It shows up on my porch Thursday.

Um...<checks profile>...nope. I'm not your lazy but honest neighbor.

In my defense, it's mostly due to procrastinating.  I keep the package near the door until I work up the nerve to actually bring it to the right house. Usually under the cover of darkness because why not?


And this little conversation reminds me that I have some of the next door neighbor's mail sitting here on my desk. Are cluster boxes really so complicated that the postal worker can't put mail for 4306 in the proper box?

/My real mail comes to a PO box, I just clear my neighborhood cluster box out once a week or so
 
2013-12-15 01:47:59 PM
I'm so glad congress is doing its best to destroy the US Postal Service. Soon we'll all know the joys of privatized package delivery!
 
2013-12-15 01:48:03 PM

Jae0o0: Credit cards are bad.


If you're some sort of savage with no self control, maybe. For everyone else they're better payment security, extended warranties, a month-long loan, and rewards, all for free.
 
2013-12-15 01:49:10 PM
Unless ordering ammunition or firearm accessories, all online purchases that I make are shipped to my place of employment. I suspect that UPS has higher standards for deliveries sent to known places of business.
 
2013-12-15 01:49:15 PM
I cant believe you guys fell for this one. You want me to believe a woman just happened to buy a really expensive electronic item, and the ups guy just decided to put it in her trash, and it just happened to be trash day?

Don't you guys think she could be lying? The only "evidence" is someone wrote "in the trash" on the note - anyone could have written that. She obviously got the item and is scamming ups. It's sad so many ppl just believe whatever they're told without looking at the facts
 
2013-12-15 01:52:01 PM

Cthulhain: I have a sneaking suspicion the FedEx freight driver is sitting at home playing WoW with my card right now.


Doubtful.  You are more than likely the only person left who plays WoW.
 
2013-12-15 01:52:53 PM

fusillade762: I'm so glad congress is doing its best to destroy the US Postal Service. Soon we'll all know the joys of privatized package delivery!


Right, because the USPS does such a bang-up job.

2/10
 
2013-12-15 01:53:12 PM

fusillade762: I'm so glad congress is doing its best to destroy the US Postal Service. Soon we'll all know the joys of privatized package delivery!


is Congress really trying to "destroy" USPS? because it seems like they're bailing them out right and left.
 
2013-12-15 01:53:37 PM
Honestly, the  only problem I've had with a shipper is these hybrid arrangements.  Like last week when a package was shipped via FedEx Smartpost.  FedEx gets it to my town and hands off to the USPS to get it to my door.  It took over a week for a package to traverse a distance that the USPS does overnight.  Tracking said it was at the local postoffice on Monday, and there it sat.  On Thursday, I emailed, and FedEx said they handed it off, and USPS said they didn't have it yet.  It arrived the next day.  I won't be able to figure out who messed up.

USPS is generally my preferred shipper- cheap and efficient, in my experience.
 
2013-12-15 01:54:14 PM

goshes: I cant believe you guys fell for this one. You want me to believe a woman just happened to buy a really expensive electronic item, and the ups guy just decided to put it in her trash, and it just happened to be trash day?


Oh, please. It was an Android tablet. Like it wasn't going to end up in the trash in a couple weeks anyway.
 
2013-12-15 01:57:23 PM

ThereBeNoShelterHere: How fast did that turn into an ad for UPS's extended service option (which by the way is garbage, in my experience)


Lazy writer quoting UPS's E-mailed reply verbatim.
 
2013-12-15 01:58:47 PM

Cthulhain: I hate UPS with a passion, but lately FedEx has irritated me. My new Radeon card should have arrived yesterday, but the package hasn't been scanned in four days now. I called today and the lady was nice and as helpful as possible, but all she can do today is make a note of it to pass on to the distribution center tomorrow, as they are closed today.

I have a sneaking suspicion the FedEx freight driver is sitting at home playing WoW with my card right now.


I ordered 8gb 800mhz ddr2 and a Radeon 260x (best I could afford, upgrading from 3gb 533mhz ddr2 and an Nvidia 8400gs) on Nov. 29th with a 4-7 day delivery time using Fedex Smartpost, shipping info didn't get updated till Dec. 5 where it showed "Shipping information sent to FedEx", on Dec. 12 it arrived at the distribution center, left there on the 14th, and it's saying I should get it on the 16th.  I'm pretty upset at that jackass over at Newegg for extensively testing my ram and graphics card before shipping.
 
2013-12-15 02:02:50 PM

Mrs.Sharpier: fusillade762: I'm so glad congress is doing its best to destroy the US Postal Service. Soon we'll all know the joys of privatized package delivery!

is Congress really trying to "destroy" USPS? because it seems like they're bailing them out right and left.


Yup, do some reading. The only reason USPS is in the red is due to Congress mandating an insane 60+ years of advance pension funding. Most companies (when they had pensions) did 3-5 years.
 
2013-12-15 02:02:52 PM
I don't use FedEx, but I love UPS. We've always had great drivers who don't have an issue when our dog is outside romping around (these guys can come anytime, so it's not like I can plan to keep the dog inside..). USPS, on the other hand, are constantly petrified of our 45lb lab mix, and will refuse to deliver or honk the horn so I know they're there. Just about every time I order something and look at the tracking, a package will hit their center in the next town over (about 5mi from our house) around 1pm and sit there until the next day or the day after. The hell, guys.

On the story, it's ridiculous to even consider putting a package in the trash can.
 
2013-12-15 02:08:50 PM

space1999: I saved for months to get that for my daughter.

This is why poor people stay poor.  They buy stuff they don't need and can't afford.


The person to whom this happened clarified in the comments that she wasn't saving up more than she could afford, but just a little bit each month so there's a nice coffer by the end of the year.  Sounds like pretty good financial planning to me, especially if she was building it all up in an interest bearing account.

Also to subby and anyone who didn't read the comments, she says UPS did eventually step up and take responsibility and is getting her a replacement tablet before Christmas.  It's sad that it took media exposure for UPS to admit their mistake and do something about it, but they finally did.
 
2013-12-15 02:09:23 PM

Jae0o0: meanmutton: space1999: I saved for months to get that for my daughter.

This is why poor people stay poor.  They buy stuff they don't need and can't afford.

Setting aside a small portion of one's budget to save up for a big purchase is wrong now?

Saving is bad.
Layaway is bad.
Credit cards are bad.

Only buy non-essential items if you're rich enough to pay cash right away.

Thems the rules!


It looks like you didn't get the directive from our Dear Leader.
 
2013-12-15 02:10:24 PM

walkerhound: Cthulhain: I have a sneaking suspicion the FedEx freight driver is sitting at home playing WoW with my card right now.

Doubtful.  You are more than likely the only person left who plays WoW.



Actually I quit playing a couple of years ago, and I was only ever a casual player. I think my highest level toon was 63, and the last expansion I played was the Lich King one. I'm mostly into Minecraft and single player space sims at the moment.

But you're right, he's probably playing Skyrim or whatever the game of the week is.
 
2013-12-15 02:10:31 PM
My experiences with UPS range from the valiant to the count to potato retarded.

Your delivery man can either be a goofus or gallant, but if you use UPS you are guaranteed some of each.
 
2013-12-15 02:15:45 PM
skeevy420:

I ordered 8gb 800mhz ddr2 and a Radeon 260x (best I could afford, upgrading from 3gb 533mhz ddr2 and an Nvidia 8400gs) on Nov. 29th with a 4-7 day delivery time using Fedex Smartpost, shipping info didn't get updated till Dec. 5 where it showed "Shipping information sent to FedEx", on Dec. 12 it arrived at the distribution center, left there on the 14th, and it's saying I should get it on the 16th.  I'm pretty upset at that jackass over at Newegg for extensively testing my ram and graphics card before shipping.

That's probably what's going on with mine too, it was SmartPost from Newegg. I also found it interesting that it didn't even hit FedEx until two days after purchase; it should have been no more than 24 hours from card approval to the first leg of transit. I've never had an issue with SmartPost in the past, but if this becomes a trend I may stop buying from Newegg and go back to Amazon for tech purchases (shudder).
 
2013-12-15 02:15:57 PM

Cthulhain: I hate UPS with a passion, but lately FedEx has irritated me. My new Radeon card should have arrived yesterday, but the package hasn't been scanned in four days now. I called today and the lady was nice and as helpful as possible, but all she can do today is make a note of it to pass on to the distribution center tomorrow, as they are closed today.

I have a sneaking suspicion the FedEx freight driver is sitting at home playing WoW with my card right now.


Naah, Bitcoin mining.
 
2013-12-15 02:18:16 PM
We live in a second story apartment and have a balcony.  The UPS drivers shoot the packages 15 fee up in the air and over the railing like NBA players at the three point line.  Nothings been broken, yet.  It's a pain in the neck having to move furniture to get my deliveries, though.
 
2013-12-15 02:19:29 PM

Sum Dum Gai: Also, for those who have neighbors with sticky fingers - move.  This isn't the norm, and do you really want to live around people who would rob you?


Yeah, did you hear that, poor people? Get in your BMW and move to the suburbs. Does this guy have to think of everything for you?
 
2013-12-15 02:22:21 PM
Only complaint I've had with UPS... I just wish they'd get to my house earlier in the day. I've NEVER had a package delivered before 6pm.
 
2013-12-15 02:23:55 PM
I was short on a freight shipment for a home project, and the supplier offered to overnight the missing parts by UPS. They gave me the tracking number, which showed that the package was delivered the next day. My mom was at my house, watching my daughter all day, but the UPS driver never came to the front door. We started doing package trace and all that crap, and the supplier was going to send the package again if nobody could find the package. I was doing some yard work that weekend, and found the package behind my house on the side of the garage in the narrow space next to the fence line.

I guess the enclosed (and unlocked) front porch was too obvious of a place for the package to go!
 
2013-12-15 02:28:38 PM

nickdaisy: This is why I live in a gated community.

That and the lack of 99.998%ers.


Pfft...I will see your gated community and raise you a high-rise condo with concierges. That and a gym I can get to in 26 minutes.
 
2013-12-15 02:29:34 PM
Why was her trash can out on trash day if it was empty?
 
2013-12-15 02:36:55 PM
UPS blows donkey dicks. Never, ever, ever ship anything from a "UPS Store." Why? Because apparently they have nothing to do with UPS. Last year we shipped a couple of packages from a UPS store. I'm tracking their progress on the UPS site, and all but one gets delivered. A few days later its status updates to indicate it was destroyed in transit. I call the UPS store to see how they're going to handle the refund. They say it's got nothing to do with them, they're not really affiliated with UPS in any meaningful way and I need to call UPS. I call UPS. Well, I try to, but they gave me the wrong number. Eventually I get the right number. And an answering machine. They don't call back, so I keep trying until I finally get a hold of a human. They say talk to the store, since they're the ones that took the money. After a few rounds of this I give up, tell my credit card company and dispute the charge. I explain to the credit card that out of a $100 or so UPS charge, about $15 was for one package worth about $60. Credit card company just refunds the entire $100 to me.
 
2013-12-15 02:38:11 PM

studebaker hoch: If you're worried about someone stealing your stuff,  have it delivered to a UPS store and go get it when they call you.


Had a customer dumb enough to put a return package in their mail box thinking the mail carrier would take it to the post office for UPS to pick up. The return instructions clearly state to take it to a post office. The customer was upset they did not get a refund and that they considered it returned when it was put into their mail box and that resolved them of resposibility. Of course the package was stolen. Of course they did not get their refund.
 
2013-12-15 02:41:04 PM
They can deliver to your place of work. If its OK with your boss.
 
2013-12-15 02:41:38 PM

aimtastic: I think UPS keeps delivering my packages to an unknown, honest but lazy neighbor. Tracking shows the package was delivered on Monday? It shows up on my porch Thursday.


I've had those too. I bet it's UPS "Smart Post." I had one of these the other day. Tracking site says it's been delivered. Front porch camera says otherwise. I click on the "live customer service chat" link on the tracking page. And then, and only then, do I get linked to a page that says my package was sent Smart Post and was actually delivered to the Post Office, and they'll be bringing it and if I have any problems, don't bother talking to UPS because it's now out of their hands. The next day, package is delivered. WTF? How is that cost effective for UPS? I can just imagine how great it would be if the Post Office lost my package. USPS and UPS would just point fingers at each other, and hope the "abrogation of responsibility infinite loop" would mean it was neither's problem.
 
2013-12-15 02:46:08 PM
I have a soft spot for my local UPS guy - he was sweet & forgiving when my dog climbed into the front of his truck trying to get to his lunch. (in the
/labs = good noses & will eat anything, anytime - never leave a package w/food in it near the floor!
 
2013-12-15 02:46:28 PM

studebaker hoch: If you're worried about someone stealing your stuff,  have it delivered to a UPS store and go get it when they call you.


NOT a UPS store, but a UPS local delivery depot/center. UPS Stores are independently owned and will only accept deliveries if you have a PMB with them, and they are VERY VERY expensive ($200+ a year expensive). Just thought I'd clarify that for ya.
 
2013-12-15 02:47:06 PM

walkerhound: My DIAF experiences have been with FedEx,


It always irritated me when I lived in an apartment quite literally next to a FedEx location, and when they would have a failed delivery, it didn't go next door for me to wait to pick up, it went about an hour's drive across to the other end of town.

Boxcutta: Yeah, did you hear that, poor people? Get in your BMW and move to the suburbs. Does this guy have to think of everything for you?


Even back ten years ago when I was making about $14k a year, I found a decent place to live where I trusted the folks around me.  Wasn't in the suburbs, but it was an apartment in a good part of the city.
 
2013-12-15 02:48:19 PM
 
2013-12-15 02:50:30 PM

drjekel_mrhyde: It was a Android tablet, so not much lost


You can get one of those at Big Lots or CVS for like $40. I bought one just so I could root it and install dsploit. This was my first experience with the Android OS and the Google Play store, both of which made my eyes bleed from their sheer awfulness.
 
2013-12-15 03:05:06 PM

Sum Dum Gai: Also, for those who have neighbors with sticky fingers - move.  This isn't the norm, and do you really want to live around people who would rob you?


Sometimes that really isn't an option ( affordable rent and all).

/ ..and I had "low-income" neighbor give me my package that was misdelivered to his apartment. (unopened!)
// things like that give me hope for Humanity...
 
2013-12-15 03:07:15 PM

Jument: Why was her trash can out on trash day if it was empty?


Just because you don't have trash is no reason to let the trash man get off easy. You'll dump my empty can and you'll like it!
 
2013-12-15 03:10:13 PM
FedEx and the USPS have never given me a problem in getting a package, UPS has stolen repeatedly, given away to "someone" not me, "lost" or just not delivered over 20 packages in the last 10 years.  fark UPS.
 
2013-12-15 03:15:09 PM
Never had any problems with FedEx or UPS leaving packages on my porch, and I do live in a ghetto. I suspect it's because I live in a pretty sparsely populated ghetto so there aren't that many people around when the delivery happens.  Or it may be because anything other than books or computer cables I have held at the FedEx or UPS service center.
 
2013-12-15 03:16:46 PM

Snarfangel: That's why I have my stuff delivered to my office. The delivery driver goes there every day anyway, so he knows where it is, and it comes inside locked doors.

Though I suppose if I bought anything too huge, I would ask a friend with a pickup to help me get it home.


I used to get everything delivered to my office until my boss said that it was causing a distraction and that I was "flaunting my wealth" despite getting paid roughly what everyone else did.  I quit shortly after and did a little dance when they eventually went under.
 
2013-12-15 03:17:37 PM

Snarfangel: That's why I have my stuff delivered to my office.


I've been doing that for years, but recently I just happened to have two unrelated packages delivered on back-to-back days, so the mailroom people yelled at my boss instead of coming to me to complain.  Awkward.
 
2013-12-15 03:19:15 PM
I think we can all agree on one thing: Even UPS is better than LaserShip.
 
2013-12-15 03:24:18 PM

Rincewind53: I've never had a bad experience with FedEx or USPS.

I have had multiple "rip my hair out because of frustration" bad experiences with UPS.

What can Brown do for me? Die in a Fire.




I can't stand UPS. No matter how little the value of the package, they ALWAYS charge me $25 customs fee. EVERY TIME. It's their extortion fee. I never get this from USPS, or Fed Ex. Only UPS does this.

Fark them.
 
2013-12-15 03:27:32 PM
The drivers in my area are afraid of my Rottweiler so they sit in their truck and wait for me to come out.
 
2013-12-15 03:40:19 PM
1.bp.blogspot.com

Just because.
 
2013-12-15 03:41:26 PM
I've just never really had issues with UPS or FedEx at all for standard to overnight shipping. DHL is a little sloppy, but tolerable. CODs induce a grouch factor with some of the drivers that don't know me, but they're fine afterwards when I hand them the payment at the same time as they scan it.

Between business and home deliveries, I've got several packages arriving daily from multiple carriers and know most all the drivers personally, so I'm sure that has a lot to do with the treatment my deliveries receive. I've even got most of the FedEx and UPS drivers' personal cellphones in my contacts so I can call them in case I have an issue on my end with them getting their delivery completed. A number of people also use me as their delivery address and the drivers love unloaded a dozen drops all in one location.

I've found that the taking extra steps to make the drivers' job easier goes a longass way in getting preferential treatment for my stuff.
 
2013-12-15 03:42:18 PM

Prank Call of Cthulhu: UPS "Smart Post."


Actually, I like Smart Post. FedEx has a similar deal with the USPS. It's nice, because with the USPS handling final delivery, they can put it in one of the secure package boxes in the mailbox cluster and leave the key in my mailbox. PLUS, it saves UPS/FedEx needing as many trucks running around AND it gives the USPS some business to help keep them afloat too. From my perspective, it's a win all around.
 
2013-12-15 03:48:46 PM
img.fark.net
 
2013-12-15 04:37:52 PM
When I lived in Naperville, in an apt complex, UPS just stopped delivering individual packages to each person and took them all to the office where you had to go get them during office hours. Once I figured out that's what they were doing, I stopped hating on UPS. But it really sucked if you worked while the office was open and didn't get home until after they closed. Eventually I started ordering stuff, just to go over there to see the tall, young (younger than me) brunette with green eyes and an amazing ass. Useless crap. I think at one point I was ordering stuff that was the same price as and readily available at any store within driving distance. She was that hot, IMO.

Now I live in a small hick town (still in IL ("temporary relocation")), and UPS is okay, but they really don't give two shiats about anything. On the stuff that I eagerly await, I will monitor the tracking online, only to see it marked as 'delivered' early in the day, but not show up on my porch until 6pm. FedEx also. But since Amazon and UPS are currently in a double dutch rudder, what are you going to do?
 
Skr
2013-12-15 04:38:03 PM
This year has been a crazy busy year at U.P.S. and there are some serious staffing issues (more so than previous years). Short staffed and extreme mandatory overtime definitely takes its toll on service quality. Another issue is the normal drivers are paid decent, but the seasonal driver helpers are paid pretty crappy. The seasonal help are the ones that do the bulk of the grabbing and running up to the doors. In my experience their placement choices are rather... poor. Hell they rarely even knock or use the doorbell.
If your really want your package, you can have them intercept it, after which you can pick it up at the hub in all of its re-taped glory.


On a related note there have been a few more stories of package car ghosting recently. Following a delivery vehicle and sweeping up what they leave for easy pawning/Christmas presents.
 
2013-12-15 04:42:59 PM
Just the other day when I was at work Fed Ex walked up to our back door and left a box for someone one street over but same house number.  I applaud the effort to have the package not be seen, but can't fathom why they thought they were at the right house except that both streets begin with W.  Of course when they drop off packages actually addressed to us we are lucky if they are on the front porch and not on the steps in the rain.  I still have hate for FedEx from almost 20 years ago when I had a package coming on Saturday with quite a premium on the shipping only to see the FedEx man drive by the apartment without stopping and then the driver claimed he made a delivery attempt.  Since I needed the contents of this package for an international trip on Monday morning I was really pissed, and FedEx just said "well it sucks to be you".  I also hate that because I work from home some days I become the defacto drop box for the street, even for packages I don't sign for which has led to some interesting problems when a package goes missing from my front steps.

Personally I like USPS, we have never had an issue, and I have never been directed to drive and pick up a package at some sorting center because of some "problem" they are having.
 
2013-12-15 04:46:11 PM

GWSuperfan: Prank Call of Cthulhu: UPS "Smart Post."

Actually, I like Smart Post. FedEx has a similar deal with the USPS. It's nice, because with the USPS handling final delivery, they can put it in one of the secure package boxes in the mailbox cluster and leave the key in my mailbox. PLUS, it saves UPS/FedEx needing as many trucks running around AND it gives the USPS some business to help keep them afloat too. From my perspective, it's a win all around.


I guess that sort of makes sense in that case. However for me:

1) We don't have a mailbox cluster.
2) There's still a USPS and a UPS truck driving through the neighborhood. In fact, I got a UPS shipment as well the same day.
3) Their tracking system still fails. As soon as the package goes to USPS, it says "Delivered" which is CLEARLY NOT TRUE. There's no explanation that it's with the Post Office. You don't get that explanation until you click on a link for live chat, and then instead of directing you to the chat page, you go to a page explaining about SmartPost. You don't get the explanation until you click on a complain link. Fail.

And finally, I guess if somebody wanted the USPS to handle their package, they'd have farking asked USPS to handle it, not given it to an entirely different company and said, here you take it some of the way and then give it to the Post Office.
 
2013-12-15 05:00:54 PM

Prank Call of Cthulhu: 1) We don't have a mailbox cluster.


Fair enough. You still get the benefit of the fact that since it's handled by the USPS, farking with it is a federal offense.

2) There's still a USPS and a UPS truck driving through the neighborhood. In fact, I got a UPS shipment as well the same day.

*shrug* I guess this way, UPS only has to deal with the REALLY important stuff, but I'm assuming that the fact that the service is available and being used means that it's cost effective for someone. I've gotten SmartPost packages the next day before.

3) Their tracking system still fails. As soon as the package goes to USPS, it says "Delivered" which is CLEARLY NOT TRUE. There's no explanation that it's with the Post Office. You don't get that explanation until you click on a link for live chat, and then instead of directing you to the chat page, you go to a page explaining about SmartPost. You don't get the explanation until you click on a complain link. Fail.

Every time I've gotten a package shipped by SmartPost, It's indicated in the tracking info from UPS/FedEx. They also include a link for USPS tracking as well, so I can track it the final leg if I need to.

And finally, I guess if somebody wanted the USPS to handle their package, they'd have farking asked USPS to handle it, not given it to an entirely different company and said, here you take it some of the way and then give it to the Post Office.

I'm willing to bet that it's a speed/cost issue, but I could be wrong.
 
2013-12-15 05:04:36 PM
*checks ups tracking*
614AM - on truck for delivery.
746PM - delivered.
What the hell was that driver doing all day?!?
 
2013-12-15 05:31:33 PM
This week, FedEx had a problem finding my apartment building (odd, because there are FedEx slips in the lobby all the time), so I contacted customer service, clarified my address (even spelled out which was the unit number and which was the street address), and waited for the next day's delivery. Yesterday morning, I got an email stating it had been delivered and signed for - but not by anybody I'd ever heard of, and definitely not to my apartment. We called customer service, and they tell us it was delivered to the local University's Chemistry Department. I was able to contact them and retrieve it, so it all ended well, but WTF?

I am a student at that University, but my address is unrelated to the school's, and I have never even taken a chemistry class.

The weirdest thing is that FedEx didn't simply misdeliver my package - they printed a new label and readdressed it to the University. On purpose. I sent a pretty strongly worded email, and the CSR said it had been passed up to management, but that was Friday afternoon, so I haven't heard back yet. I sort of wonder if I ever will.
 
2013-12-15 05:43:53 PM
"Also, shippers always have the option of selecting our Signature Required Service (There is a surcharge of approximately $3.00 for this service)"

I don't know about an extra charge, but several years ago I had several packages disappear from my porch, I just called UPS and set it up so all packages have to be signed for. Didn't cost me a dime.
 
2013-12-15 06:02:36 PM

Snarfangel: That's why I have my stuff delivered to my office. The delivery driver goes there every day anyway, so he knows where it is, and it comes inside locked doors.

Though I suppose if I bought anything too huge, I would ask a friend with a pickup to help me get it home.


me too. i'll sometime have small or cheap stuff sent here but not the stuff from newegg.

30+ years here and all three delivery services are better than they were but none are perfect.
 
2013-12-15 06:08:47 PM
My house has a side entrance. It's never used, but it leads straight out to the driveway. The porch is overgrown with weeds, and I have a literal stack of old tires and dismantled car parts blocking it off (I'm an automotive enthusiast, so I tend to accumulate those things as take-offs from projects)

UPS *always* insists on putting stuff on that porch. I haven't figured out how they actually do it yet, but I suspect it involves throwing.

My FedEx Ground guy turned up one Saturday with some RockAuto boxes and saw me working in the garage (which is down a steep gravel driveway). He's now taken it upon himself to sort the obvious car stuff (Summit Racing boxes, Jegs, RockAuto, bundles of tires from TireRack, etc.) from the non-car stuff and takes the car stuff down to the garage, which is awesome. Except for the one time when he had 12 race tires and decided to drive his truck down to the garage instead of making 6 trips (or just punting them out the door onto the driveway, which would have been totally fine)... And got stuck. And called a tow truck. Which got stuck.

Fortunately I came home before the tow truck's reinforcements arrived, and dragged them each out with a common Beater 4x4 Pickup. I really should get that driveway paved.
 
2013-12-15 06:18:40 PM
I'm still waiting for a UPS package from a warehouse 3 hours away. It's been 8 days, there's always another excuse as to why it's not here, it's expected to be at least another 2 to 3 days.

I could have walked there and back.
 
2013-12-15 06:26:03 PM

lilbordr: *checks ups tracking*
614AM - on truck for delivery.
746PM - delivered.
What the hell was that driver doing all day?!?


Delivering to all the corporate packages first, which of course are FAR more important than anything you've ordered, peon!

/Seriously, that's what they do
 
2013-12-15 06:38:47 PM

aimtastic: I think UPS keeps delivering my packages to an unknown, honest but lazy neighbor. Tracking shows the package was delivered on Monday? It shows up on my porch Thursday.


I think both UPS and FedEx use USPS for last-leg delivery sometimes.
I know when FedEx does it, they report as "delivered" when they hand off to USPS, not when USPS hands to recipient. Not sure if UPS does the same.
 
2013-12-15 06:58:17 PM

Rincewind53: I've never had a bad experience with FedEx or USPS.

I have had multiple "rip my hair out because of frustration" bad experiences with UPS.

What can Brown do for me? Die in a Fire.


This, this, this.
 
2013-12-15 06:59:46 PM

Danger Avoid Death: [1.bp.blogspot.com image 500x624]

Just because.


See, if the UPS guy looked like that, instead of a half-assed gangbanger, I'd put up with their shiatty service.
 
2013-12-15 07:00:41 PM

Target Builder: My Fedex CSB: $5000+ charge because the data entry person messed up the account number of some stranger shipping a ton of stuff around the world.

They took about a week to get the money back into my account.


This. I remember when I first started shipping ebay stuff via FedEx and finding out that they had absolutely zero verification on the account number, they just assigned it to whatever you wrote in. I was honest, but the temptation was always there, and I wonder how often it's abused by scammers.
 
2013-12-15 07:02:27 PM
FTFC: UPS has apologized to me. The package was placed in the trash can. The trash can was empty when the package was put in there, because I could not get my trash up my driveway on the ice. I guess he thought the empty trash can meant that they had already picked up. UPS is going to be getting a new tablet for my daughter... before Christmas! Thanks to all the people who offered to get her a tablet or money for one. While I refused all offers, I would like to suggest that your donations be made to toys for tots! When I say "I saved for months," I mean I have a Christmas savings account. I put $30-$40 a month into the account so that when Christmas comes, I can splurge on my daughter and my son! I also, take some of the money and have my kids pick out toys to donate. I am fortunate to work for an amazing company, and I am able to support my kids just fine. The idea was not to get money, it was to get UPS's attention so I am able to get the tablet that ordered and make things right. UPS is doing just that, and everyone that I have spoke to since has been wonderful! I am going to request that this driver, though he has made a huge mistake, not be terminated from his employment. I know I am not an HR employee of UPS, but maybe my opinion will matter. I appreciate Fox 2 helping me with this matter. I also appreciate that UPS is doing what they can to make it right! Merry Christmas everyone!

So yeah, UPS admitted their colossal farkup and the empty trash wasn't part of a scam. (After all, haven't any of you guys ever let the trash ride for more than a week? There are times I have no reason to throw a mostly-empty bag out just because the truck's coming.)
 
2013-12-15 07:11:23 PM

buckeyebrain: Snarfangel: That's why I have my stuff delivered to my office.

I've been doing that for years, but recently I just happened to have two unrelated packages delivered on back-to-back days, so the mailroom people yelled at my boss instead of coming to me to complain.  Awkward.


They're pissed about having to handle two whole packages in two days? Damn. Yeah, the holiday season is drowning in mail, but that is their job, and that's why they hire temps for the season. I hope your boss yelled back.
 
2013-12-15 07:11:33 PM
LtDarkstar

NOT a UPS store, but a UPS local delivery depot/center. UPS Stores are independently owned and will only accept deliveries if you have a PMB with them, and they are VERY VERY expensive ($200+ a year expensive). Just thought I'd clarify that for ya.

I think ya are right.  The stores are ripoffs.  Last week I bought a 12x12x12 box from them and when I shipped it, they charged me 13x13x13 rates.

I didn't notice till I got home and I'm not terribly interested in going back for six bucks.

Read those receipts!
 
2013-12-15 07:28:32 PM
My sister asked me what I wanted for Christmas. I told her a gift card to a store I like. This will not wind up under the mat or thrown over my fence or in the trash. It'll be tucked into a card delivered by the USPS. Small, flat presents are a thing of beauty.
 
2013-12-15 07:29:11 PM

LtDarkstar: studebaker hoch: If you're worried about someone stealing your stuff,  have it delivered to a UPS store and go get it when they call you.

NOT a UPS store, but a UPS local delivery depot/center. UPS Stores are independently owned and will only accept deliveries if you have a PMB with them, and they are VERY VERY expensive ($200+ a year expensive). Just thought I'd clarify that for ya.


I've had a PMB at my local UPS store for years and it only costs me about $90 a year. They also run specials every so often to extend the box rental for three months free when you renew.

Maybe I'm lucky and the people at my store are nice guys ( well, gals, since they're all women).
 
2013-12-15 08:19:07 PM
Garbage can, huh? Well, that is  a really good place for an Android tablet.
 
2013-12-15 08:23:16 PM

lilbordr: *checks ups tracking*
614AM - on truck for delivery.
746PM - delivered.
What the hell was that driver doing all day?!?


I am constantly seeing the UPS on my dead end street making deliveries at least once a week +7PM, regardless of the time of year.
 
2013-12-15 08:29:20 PM

serial_crusher: aimtastic: I think UPS keeps delivering my packages to an unknown, honest but lazy neighbor. Tracking shows the package was delivered on Monday? It shows up on my porch Thursday.

I think both UPS and FedEx use USPS for last-leg delivery sometimes.
I know when FedEx does it, they report as "delivered" when they hand off to USPS, not when USPS hands to recipient. Not sure if UPS does the same.


FedEx is notorious for a third party vendor we have doing this. The last leg is USPS, but there is no delivery notification, no tracking number. So 3 weeks go by for a store order we didn't know was placed, the customer gets pisssed at us because they are told it has arrived, and we have non idea because nobody from the post office knows WTF we're talking about.
 
2013-12-15 08:38:17 PM

ZeroCorpse: Garbage can, huh? Well, that is  a really good place for an Android tablet.


Don't you worry about all that scary geek stuff, the Apple Store is right this way.

Why yes, the power cord DOES plug in upside down!  Isn't that COOL!?
 
2013-12-15 09:08:47 PM
We ordered a new winter coat for our son and when we saw it had been delivered, but didn't see it anywhere, we called and were told it had been left by the UPS driver "in garage". Which would have been awesome if we had a garage. We got the package a month later when one of our neighbors found the box in a pile of construction debris in his garage. And after we had already reordered and received another coat.
 
2013-12-15 09:20:50 PM
Maybe you should leave your basement and go buy the crap you need instead of Cheetos finger orders off the interwebs
 
2013-12-15 09:23:50 PM

jayphat: Sum Dum Gai: Something fishy about this story.

UPS wouldn't drop a package into a full trash can just for the "don't make the customer dig this out of the garbage" aspect, and if the trash can was empty, it's already been picked up and they aren't going to come by again and take it out another time.

You give holiday delivery drivers WAY too much credit.


You give customers way too much credit for honesty.  You want another of whatever your ordered but don't want to pay for it?  Claim that delivery guy did something wrong or that the package was stolen.  You'll usually get it.
 
2013-12-15 09:33:07 PM

Mad Scientist: Honestly, the  only problem I've had with a shipper is these hybrid arrangements.  Like last week when a package was shipped via FedEx Smartpost.  FedEx gets it to my town and hands off to the USPS to get it to my door.  It took over a week for a package to traverse a distance that the USPS does overnight.  Tracking said it was at the local postoffice on Monday, and there it sat.  On Thursday, I emailed, and FedEx said they handed it off, and USPS said they didn't have it yet.  It arrived the next day.  I won't be able to figure out who messed up.

USPS is generally my preferred shipper- cheap and efficient, in my experience.


SmartPost is a gamble because once they hand it off, FedEx has taken care of its responsibility.  The USPS tracking technology can't compete with that of UPS or any of the FedEx divisions.  I haven't used SmartPost in a while, but the USPS isn't in any hurry to send the updated tracking info back to FedEx.  My last SmartPost delivery was delivered on a Monday and the tracking information wasn't updated until 2 days later.
 
2013-12-15 09:33:48 PM

Radak: Cthulhain: I hate UPS with a passion, but lately FedEx has irritated me. My new Radeon card should have arrived yesterday, but the package hasn't been scanned in four days now. I called today and the lady was nice and as helpful as possible, but all she can do today is make a note of it to pass on to the distribution center tomorrow, as they are closed today.

I have a sneaking suspicion the FedEx freight driver is sitting at home playing WoW with my card right now.

Naah, Bitcoin mining.


Or maybe Litecoin...but either way they aren't getting anywhere near a good hash speed. It's a Radeon 6570, strictly mid level, two year old card. I only bought it because it was on closeout and it will double my Minecraft framerate (I'm on Intel Sandy Bridge graphics right now).
 
2013-12-15 09:44:54 PM
I never had anything UPS'd to my residence.  I always use my business address.
Added bonus...it usually gets there earlier than sending it to a residential address.
 
2013-12-15 09:50:56 PM
ElLoco:I've found that the taking extra steps to make the drivers' job easier goes a longass way in getting preferential treatment for my stuff.

Speaking as a former (and maybe future, again) FedEx Express courier, you are absolutely right.  People that I dealt with on a regular basis got better service if for no other reason than you tend to develop a decent relationship with them.  I'd really go out of my way to help those who made an effort to make my job easier, including meeting them at our facility after hours and on weekends so that they could get their packages, if needed.

/one hand washes the other
 
2013-12-15 10:00:40 PM
The amount of stolen packages are so miniscule that UPS figured out it's cheaper just to pay up for those items instead of paying employees for redelivery.  If you don't like it, have your store mark signature required and have fun going to UPS after their 3rd delivery and you're still not home
 
2013-12-15 10:37:34 PM

Rincewind53: I've never had a bad experience with FedEx or USPS.

I have had multiple "rip my hair out because of frustration" bad experiences with UPS.

What can Brown do for me? Die in a Fire.


This has been my experience as well.  I never ever use UPS anymore as a result, and have been happy ever since.
 
2013-12-15 10:40:54 PM

Lance Russell's Nose: Mad Scientist: Honestly, the  only problem I've had with a shipper is these hybrid arrangements.  Like last week when a package was shipped via FedEx Smartpost.  FedEx gets it to my town and hands off to the USPS to get it to my door.  It took over a week for a package to traverse a distance that the USPS does overnight.  Tracking said it was at the local postoffice on Monday, and there it sat.  On Thursday, I emailed, and FedEx said they handed it off, and USPS said they didn't have it yet.  It arrived the next day.  I won't be able to figure out who messed up.

USPS is generally my preferred shipper- cheap and efficient, in my experience.

SmartPost is a gamble because once they hand it off, FedEx has taken care of its responsibility.  The USPS tracking technology can't compete with that of UPS or any of the FedEx divisions.  I haven't used SmartPost in a while, but the USPS isn't in any hurry to send the updated tracking info back to FedEx.  My last SmartPost delivery was delivered on a Monday and the tracking information wasn't updated until 2 days later.


Aye, it sucks. Usually the stuff arrives ok and promptly but tracking information is zero so god help you if there is any kind of problem.
 
2013-12-15 10:59:41 PM

meanmutton: This is why poor people stay poor. They buy stuff they don't need and can't afford.

Setting aside a small portion of one's budget to save up for a big purchase is wrong now?


I did say, "they don't need".  An Android tablet is a luxury item, especially for a child.  If you have to save up for it, then you can't afford it.
 
2013-12-15 11:03:56 PM

foxyshadis: buckeyebrain: Snarfangel: That's why I have my stuff delivered to my office.

I've been doing that for years, but recently I just happened to have two unrelated packages delivered on back-to-back days, so the mailroom people yelled at my boss instead of coming to me to complain.  Awkward.

They're pissed about having to handle two whole packages in two days? Damn. Yeah, the holiday season is drowning in mail, but that is their job, and that's why they hire temps for the season. I hope your boss yelled back.


This wasn't even holiday season.  It was a couple of months ago.
 
2013-12-15 11:53:46 PM
I get everything delivered at my office where there will always be someone to receive it. If I'm not present when it's delivered, I'll just find it waiting for me on my desk. Safe and convenient.
 
2013-12-16 01:24:47 AM

Jument: Lance Russell's Nose: Mad Scientist: Honestly, the  only problem I've had with a shipper is these hybrid arrangements.  Like last week when a package was shipped via FedEx Smartpost.  FedEx gets it to my town and hands off to the USPS to get it to my door.  It took over a week for a package to traverse a distance that the USPS does overnight.  Tracking said it was at the local postoffice on Monday, and there it sat.  On Thursday, I emailed, and FedEx said they handed it off, and USPS said they didn't have it yet.  It arrived the next day.  I won't be able to figure out who messed up.

USPS is generally my preferred shipper- cheap and efficient, in my experience.

SmartPost is a gamble because once they hand it off, FedEx has taken care of its responsibility.  The USPS tracking technology can't compete with that of UPS or any of the FedEx divisions.  I haven't used SmartPost in a while, but the USPS isn't in any hurry to send the updated tracking info back to FedEx.   My last SmartPost delivery was delivered on a Monday and the tracking information wasn't updated until 2 days later.

Aye, it sucks. Usually the stuff arrives ok and promptly but tracking information is zero so god help you if there is any kind of problem.


I remember having something delivered by USPS recently, and the tracking info was awful. No update for a long time, and then one day it says it was delivered.

Nothing. Nowhere to be found. So I head to the post office with the tracking number and talk to them. After a super long wait while he checks on it, the manager finally informs me that they routinely get the tracking info before the items even ship, or some such bullshiat like that. I just asked if that was normal and how that makes sense and politely left. I was so angry, but I didn't want to cause a scene, lest my package mysteriously disappear for good.

Farking frustrating, to say the least.
 
2013-12-16 07:11:40 AM

space1999: meanmutton: This is why poor people stay poor. They buy stuff they don't need and can't afford.

Setting aside a small portion of one's budget to save up for a big purchase is wrong now?

I did say, "they don't need".  An Android tablet is a luxury item, especially for a child.  If you have to save up for it, then you can't afford it.



Android tablets (especially children's) can be had for around $40 on Amazon these days, and they are actually decent quality (compared to two years ago at least).
 
2013-12-16 09:10:03 AM

Cthulhain: That's probably what's going on with mine too, it was SmartPost from Newegg. I also found it interesting that it didn't even hit FedEx until two days after purchase; it should have been no more than 24 hours from card approval to the first leg of transit. I've never had an issue with SmartPost in the past, but if this becomes a trend I may stop buying from Newegg and go back to Amazon for tech purchases (shudder).


I think the real issue is a ton of Black Friday shipments and a winter storm that shut down the distribution center in Memphis for a few days.  I've used SmartPost in the past and this is the only time I've had a package arrive on or after the last date specified at checkout.  I normally get 4-7 day packages in 3-4 days (and one time in 2) so I'm not gonna complain too much, especially since it all comes in today.

I do some tech shopping at Amazon (their menus and filters are horrible), but only because it's becoming harder and harder to find socket 775 motherboards and parts.  A year ago I dug an older HP PC out of the trash at work that came with a Q6600 (quad core intel) 3gb ram, 512mb Geforce 8400gs, 2-250GB hd's, and a dvdrw.  Boss said it was his old gaming PC and it didnt't work anymore -- I took it home, hooked it all up, and it worked perfectly; so I threw in my updated power supply, some more hard drives and a 1GB Geforce 8400gs.... and its been doing good since.  I want to upgrade to a non oem board, but all I can find are ebay refurbs, some server boards on Newegg, and some crap on Amazon.  Probably gonna get an Asus P5W off ebay.   My plan is to upgrade the trash can PC as best as I can into a 1080p Gaming/Multimedia PC, and start to buy parts to build an 8-core AMD gaming system over the next year (my credit sucks so Newegg won't finance me) -- actually, I'm kinda hoping that AMD will release an APU based on the Vishera+290x so I could use that.
 
2013-12-16 11:34:48 AM
Just get a PO BOX at a 24hr post office. You can get UPS/Fedex to deliver to them with sig on file, they put it in a secure locker. solves many of these issues. Well assuming UPS/fedex doesn't destroy it on the way.
 
2013-12-16 11:58:06 AM
I had multiple packages disappear from my porch because I live in hell. All of them required signatures. UPS claimed because I was there to sign for a package once, they now have a signature on file so they don't have to actually get a signature. They further claimed they couldn't remove the signature-on-file.

Now I pay for the privilege of having them automatically not deliver stuff to me and hold it at the warehouse. Of course, that means when I go to pick stuff up they now lose it somewhere in back and it takes them a week to find it.
 
2013-12-16 12:43:30 PM

space1999: meanmutton: This is why poor people stay poor. They buy stuff they don't need and can't afford.

Setting aside a small portion of one's budget to save up for a big purchase is wrong now?

I did say, "they don't need".  An Android tablet is a luxury item, especially for a child.  If you have to save up for it, then you can't afford it.


If she was able to save up for it instead of taking out a loan or buying on credit, obviously she CAN afford it. How old is her child? Oh that's right. You have ZERO idea. Clearly you are an idiot.
 
2013-12-16 01:41:13 PM

poonesfarm: They should have gone with the tried and true, guaranteed to keep your stuff safe, "stick everything under the door mat" technique.

[img560.imageshack.us image 800x450]


I can barely see anything under that!
 
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