nytmare: So far, no one in this thread has read the whole article :("Well, while Americans accept customer service and technical help from people with non-American accents, they do not take well to telemarketing calls from non-Americans. The response rates for outbound marketing via call center are apparently abysmal."Maybe because Indian cold call centers of late have been a reliable indicator of especially scammy telemarketing? (not that any cold calls are really legit). Anyway it's good news to hear that we aren't putting up with that crap.
houstondragon: This is not really new news; customer service menus have been using this for awhile where pre-recorded prompts are used based on the speech interpretation of your voice.That said, I tend to assume any unknown caller is either a robo-caller or telemarketer anyway, and send it to voicemail. Family and friends know to leave a message, or text me if it's urgent.
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