Snarcoleptic_Hoosier: After a year in customer service...
jaytkay: Snarcoleptic_Hoosier: After a year in customer service...I know you've heard this one.Some lawyer: "Do you know how much my time is worth?"/ The correct answer is "To me?"
Snarcoleptic_Hoosier: After a year in customer service, I believe you are legally allowed to slap one customer. This reward grows each successive year.
neilbradley: jaytkay: Snarcoleptic_Hoosier: After a year in customer service...I know you've heard this one.Some lawyer: "Do you know how much my time is worth?"/ The correct answer is "To me?"I recall a time I was working at a dead-end computer parts company (late 80s). A guy called in asking about his order, and I had to go check on something, so I put him on hold and told him it might be a few minutes, to which he said "OK." I came back within a couple of minutes, and the words immediately out of his mouth were "I'm attorney Richard Thomas. Do you know how fscking much my time is worth?" To which I had a Peter Gibbons moment - "Get over yourself. You're not that important." Got fired. Felt great!
JakeStone: Snarcoleptic_Hoosier: After a year in customer service, I believe you are legally allowed to slap one customer. This reward grows each successive year.Wait. Which part of the reward grows? Is it that I get to slap more than one customer in increasing amounts? That's not bad, but I might not get full closure there.Or do I get to escalate my violence on one customer each year? First year, a slap. Second year, a slap and a gut punch, etc. to retirement where I can take them to Reno and shoot them just to watch them die?I mean, these sorts of details are important if I'm going to make a choice in changing my career, here./Gratuitous Johnny Cash reference included free of charge.//No Johnny Cash reference is gratuitous.///Triple slashies are, though.////If it's the latter, is it just one specific customer, like Fred Jones? How do they get him to keep shopping there?
Enlightened Liberal: I usually avoid clicking on links to any Gawker site, but I decided to click on this one for some reason. I should have known that the commentators would by biatching that a company states they hire vets, supports local and American businesses, and lets their employees have the weekends off.
Close2TheEdge: I own an IT services business, so we often deal with pushy, overbearing customers. Usually, we are pretty forgiving, but once in a while, they go over the line with one of my techs. And when it happens I call the customer directly and tell them that they will never speak to one of my employees in a condescending manner again. If they do, we are done with them. My standard line is, if you want to rant and rave, you are welcome to call me. My techs don't get paid enough to listen to you lose your shiat. Even if the tech messed up, you still don't abuse them. Period.I've never once lost a customer this way, and I think my employees appreciate that I have their back.
nyseattitude: I hate metal water bottles. Makes the water taste funny.
bill4935: nyseattitude: I hate metal water bottles. Makes the water taste funny.Sounds like you've been buying your bottles from Two Dogs' company.
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