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(The Consumerist)   JC Penney is number one ... with shoplifters   (consumerist.com ) divider line 19
    More: Spiffy, J.C. Penney, shoplifting  
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1568 clicks; posted to Business » on 26 Nov 2013 at 11:59 AM (2 years ago)   |   Favorite    |   share:  Share on Twitter share via Email Share on Facebook   more»



19 Comments   (+0 »)
   
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2013-11-26 12:14:09 PM  
Hey, if they're attracting that many shoplifters, whatever they're losing in inventory, they'll make up for in volume.
 
2013-11-26 12:42:47 PM  
It's OK, they can just write it off.  All these big companies just write stuff off.
 
2013-11-26 01:21:50 PM  
If only there was a way to put more employees on the sales floor.
 
2013-11-26 01:51:22 PM  
I used to shop at Pennys a lot, but in the last couple years I've become a Mens Wearhouse guy. Basically I only shop for clothes 2-3 times per year.

Their clothes can get pricey, but if you go during the BOGO sale, use the store credit card and rewards points, it actually gets pretty reasonable for good quality clothes.

Went shopping online last night (they are advertising 10% off in addition to BOGO) and got three casual shirts, a sweater, a vest, and a tie for about $150.  All name brands.
 
2013-11-26 02:02:52 PM  
Putrefied carcass is number one with parasites. Film at 11.
The employees that aren't doing it themselves probably don't give a fark about shoplifters by now.
 
2013-11-26 03:58:41 PM  
they (as well as others) could cut way down on employee theft if they paid their people a decent wage.


course, then that would interfere with Freedom.  we can't do that in 'merica!
 
2013-11-26 04:42:56 PM  
Dammit, I like Penney's.  Or did before they tried to "fix" it.  Regular stuff at a regular price (and sales everyone once in a while) is fine with me.  I wish they'd stop committing slow suicide.
 
2013-11-26 05:13:54 PM  
Well thats what happened when you don't finish a job you started.   yeah the new tags are expensive but i'd wager if you balanced the cost  vs the loss due to shoplifting you would find it would have been worth finishing what was started.
 
2013-11-26 05:46:40 PM  
Apparently  people have been inspired by The Corner
 
2013-11-26 08:23:26 PM  
How many bet this chain is going to significantly scale back or go out entirely soon after the holiday season?
 
2013-11-26 09:40:43 PM  
I've not yet read TFA, but I can give you my CSB:

I work at a JC Penney, and one that happens to be in the ghetto mall. On Labor Day, I had approximately $600 worth of Converse All Stars stolen because of the way the shoe dept. is designed. There is a blind corner that the cameras cannot see, so you can do pretty much whatever it is you want. Oh sure management can say, "Go over there and offer 'customer service'" but when you got a line of people at the register waiting to cash out, you can't really get over there to stop them. I've gone over this with the bosses and offered my suggestions on how to stop this. One would be putting a parabolic mirror in the corner so that the cameras can then zoom in on those and see what's going on behind the columns. Another was using a "dummy dome" which looks like a dome that has a camera in it, but is really empty. This was something we actually had sitting in the back gathering dust. Loss Prevention shot me down. Said it was "against company policy." BULLSHIAT! So the next day, I took it upon myself to ink tag all the Converse shoes. Again, LP that was against policy to which I replied, "I'm trying to save the store's money. That $600 that was stolen on one day is someone's pay for two weeks! How many hours are going to get cut now to make up for this loss? You guys (LP) are only here a few times a week. And we can't always hang out in this area and it's a known area to shoplift. If you have a better idea, let me hear it."

Three weeks later, the LP supervisor gives me a printout saying that all athletic shoes are now to be tagged. I'm a frakking trend setter!
 
2013-11-26 09:49:02 PM  

MBZ321: How many bet this chain is going to significantly scale back or go out entirely soon after the holiday season?


I had a guy back in October ask me when our last day of business was going to be. Told him we weren't going out of business and he said, yes we were, he read that on the internet. I said really, so that must mean Obama really is  secret Muslim from Kenya! Because I read that in the internet! Then I explained that we had just opened the new Disney shop that only JCP and the Disney stores have the rights to sell that clothing line. I asked him if he thought Disney would sign a deal like that to a company that's about to g out of business?
 
2013-11-26 11:39:03 PM  

Richard_The_Clown: MBZ321: How many bet this chain is going to significantly scale back or go out entirely soon after the holiday season?

I had a guy back in October ask me when our last day of business was going to be. Told him we weren't going out of business and he said, yes we were, he read that on the internet. I said really, so that must mean Obama really is  secret Muslim from Kenya! Because I read that in the internet! Then I explained that we had just opened the new Disney shop that only JCP and the Disney stores have the rights to sell that clothing line. I asked him if he thought Disney would sign a deal like that to a company that's about to g out of business?


You might not be going out of business immediately but within the next 3 years almost for sure. Especially if they keep hiring employees who argue with customers.
 
2013-11-27 12:12:28 AM  

Raoul Eaton: Dammit, I like Penney's.  Or did before they tried to "fix" it.  Regular stuff at a regular price (and sales everyone once in a while) is fine with me.  I wish they'd stop committing slow suicide.


I always liked them too, but haven't been there in 2-3 years.  So I guess I wasn't really helping.
 
2013-11-27 06:32:49 AM  

Ego edo infantia cattus: Putrefied carcass is number one with parasites. Film at 11.
The employees that aren't doing it themselves probably don't give a fark about shoplifters by now.


Scavengers.
A "parasite" requires a living host.
 
2013-11-27 08:06:59 AM  
What's killing JC Penney in my neck of the woods is racism. It's the preferred clothing store for the local Indian and Muslim communities, and because of that a lot of people now shop at other stores.
 
2013-11-27 08:40:53 AM  

Richard_The_Clown: I've not yet read TFA, but I can give you my CSB:

I work at a JC Penney, and one that happens to be in the ghetto mall. On Labor Day, I had approximately $600 worth of Converse All Stars stolen because of the way the shoe dept. is designed. There is a blind corner that the cameras cannot see, so you can do pretty much whatever it is you want. Oh sure management can say, "Go over there and offer 'customer service'" but when you got a line of people at the register waiting to cash out, you can't really get over there to stop them. I've gone over this with the bosses and offered my suggestions on how to stop this. One would be putting a parabolic mirror in the corner so that the cameras can then zoom in on those and see what's going on behind the columns. Another was using a "dummy dome" which looks like a dome that has a camera in it, but is really empty. This was something we actually had sitting in the back gathering dust. Loss Prevention shot me down. Said it was "against company policy." BULLSHIAT! So the next day, I took it upon myself to ink tag all the Converse shoes. Again, LP that was against policy to which I replied, "I'm trying to save the store's money. That $600 that was stolen on one day is someone's pay for two weeks! How many hours are going to get cut now to make up for this loss? You guys (LP) are only here a few times a week. And we can't always hang out in this area and it's a known area to shoplift. If you have a better idea, let me hear it."

Three weeks later, the LP supervisor gives me a printout saying that all athletic shoes are now to be tagged. I'm a frakking trend setter!


Loss Prevention is a haven for people who have failed to develop any significant critical thinking or reasoning capability.  When I managed the local Gamestop, I used to get infuriated with them for absolutely moronic ideas such as substituting employee diligence for real LP measures.  Yeah, that's really helpful when your corporate office controls your labor schedule, and you're not allowed to move people's shifts around to accommodate for school letting out and having a bunch of coital trophies with sticky fingers making all your accessories disappear (which Marketing insists you have to keep live on the floor because they need the shelf space behind the counter for pre-order posters, never mind the fact that there's 80 other posters in the store).

*deeeeeeeeep breath*

So, yeah, best of luck to you - I worked two holiday seasons in retail, and I'll never do it again for any sort of chain store.
 
2013-11-27 10:14:29 AM  

UNC_Samurai: Richard_The_Clown: I've not yet read TFA, but I can give you my CSB:

I work at a JC Penney, and one that happens to be in the ghetto mall. On Labor Day, I had approximately $600 worth of Converse All Stars stolen because of the way the shoe dept. is designed. There is a blind corner that the cameras cannot see, so you can do pretty much whatever it is you want. Oh sure management can say, "Go over there and offer 'customer service'" but when you got a line of people at the register waiting to cash out, you can't really get over there to stop them. I've gone over this with the bosses and offered my suggestions on how to stop this. One would be putting a parabolic mirror in the corner so that the cameras can then zoom in on those and see what's going on behind the columns. Another was using a "dummy dome" which looks like a dome that has a camera in it, but is really empty. This was something we actually had sitting in the back gathering dust. Loss Prevention shot me down. Said it was "against company policy." BULLSHIAT! So the next day, I took it upon myself to ink tag all the Converse shoes. Again, LP that was against policy to which I replied, "I'm trying to save the store's money. That $600 that was stolen on one day is someone's pay for two weeks! How many hours are going to get cut now to make up for this loss? You guys (LP) are only here a few times a week. And we can't always hang out in this area and it's a known area to shoplift. If you have a better idea, let me hear it."

Three weeks later, the LP supervisor gives me a printout saying that all athletic shoes are now to be tagged. I'm a frakking trend setter!

Loss Prevention is a haven for people who have failed to develop any significant critical thinking or reasoning capability. When I managed the local Gamestop, I used to get infuriated with them for absolutely moronic ideas such as substituting employee diligence for real LP measures.  Yeah, that's really helpful when your corporate office controls y ...


I thought that was HR.
 
2013-11-27 11:32:15 AM  

47 is the new 42: Loss Prevention is a haven for people who have failed to develop any significant critical thinking or reasoning capability.  When I managed the local Gamestop, I used to get infuriated with them for absolutely moronic ideas such as substituting employee diligence for real LP measures.  Yeah, that's really helpful when your corporate office controls y ...

I thought that was HR.


HR is staffed with the kids that were Sergeant-At-Arms in their middle school; desperate to enforce the rules, but lacked the charisma or popularity to actually be class president.  They're so far out on the Lawful Neutral spectrum they get an erection from watching the first half of that scene in The Incredibles where Wallace Shawn's character is lecturing Craig T. Nelson's character about people finding ways around the rules.
 
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