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(Time)   JetBlue rated the worst airline for holiday travel. Passengers complain that they were late for Christmas last year ... after attempting to visit their families on Thanksgiving   (business.time.com) divider line 29
    More: Fail, JetBlue, Thanksgiving, Hawaiian Airlines, worst airlines, airlines, holidays  
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615 clicks; posted to Business » on 25 Nov 2013 at 9:48 AM (1 year ago)   |  Favorite    |   share:  Share on Twitter share via Email Share on Facebook   more»



29 Comments   (+0 »)
   
View Voting Results: Smartest and Funniest
 
2013-11-25 09:58:28 AM  
JetBlue: We'll make sure you leave an hour after we were supposed to. Why? Because fark you, that's why!
 
2013-11-25 10:02:26 AM  
Still number in Everglades landing.
 
2013-11-25 10:10:32 AM  
Wait until they try to get to the northeast this Thanksgiving.
 
2013-11-25 10:32:29 AM  
Wait, you mean an airline that has 90% of its flights based out of or passing through JFK or BOS has a poor winter on-time performance? My head asplode.

hugram: Still number in Everglades landing.


That's AirTran, the airline formerly known as ValuJet.
 
2013-11-25 10:35:03 AM  
On the plus side, first checked bag free, free satellite TV and radio, and unlimited free snacks. Blue chips!
 
2013-11-25 10:41:16 AM  

Harvey Manfrenjensenjen: That's AirTran, the airline formerly known as ValuJet.


Which is in the middle of being absorbed by Southwest.
 
2013-11-25 10:42:34 AM  
Spirit demands a recount (and wants the $35 dollar recount fee please, along with a $20 posting on line fee).
 
2013-11-25 10:43:26 AM  
Eh. I'll take "The flight may land late" as long as their customer service stays top notch. JetBlue is one of, like, two airlines - the other being Virgin America - where all of the staff, from check-in to on-board, seem to remember that the passengers are human beings, not shipping crates.

/ United on the other hand...
// I've never seen so many people care so little.
 
2013-11-25 10:43:35 AM  

Harvey Manfrenjensenjen: Wait, you mean an airline that has 90% of its flights based out of or passing through JFK or BOS has a poor winter on-time performance? My head asplode.

hugram: Still number in Everglades landing.

That's AirTran, the airline formerly known as ValuJet.


Oops, my bad.
 
2013-11-25 10:45:13 AM  

cig-mkr: Wait until they try to get to the northeast this Thanksgiving.


Yup. Absolutely everyone not traveling by dogsled is farked this year.

I personally am planning on driving 300 miles through the heart of it.

In a Fiat.

For teh lulz.

If no one hears from me in a week or two, send help soonish:

t2.gstatic.com/hot because the brandy
 
2013-11-25 10:47:10 AM  

xsarien: Eh. I'll take "The flight may land late" as long as their customer service stays top notch. JetBlue is one of, like, two airlines - the other being Virgin America - where all of the staff, from check-in to on-board, seem to remember that the passengers are human beings, not shipping crates.

/ United on the other hand...
// I've never seen so many people care so little.


Agreed. They are my two favorite domestic airlines also. Too bad they don't fly more places. Jetblue also has the most (free) legroom in coach. And for someone like me who is tall, that's a Godsend.
 
2013-11-25 11:09:04 AM  
Surprised it wasn't Spirit.
 
2013-11-25 11:36:22 AM  
you've got balls to fly during the holidays these days.  the airlines would put passengers in the shiatter if they could get away with it (and if the loo had seatbelts).  hell, stick a couple in the cockpit too.


anything for a buck.
 
2013-11-25 11:37:28 AM  
how has flying become a job now??   how does one pull that off??   it takes talent to making flying a job for paying passengers.
 
2013-11-25 11:44:56 AM  
oh, and the Airlines are 'just gettin by'.  they're 'barely making it'.  so tighten those seatbelts, folks.  as the Owners laugh all the way to their overseas banks.   wink.
 
2013-11-25 11:47:09 AM  

peachy92: Harvey Manfrenjensenjen: That's AirTran, the airline formerly known as ValuJet.

Which is in the middle of being absorbed by Southwest.



consolidation is good for the Industry.   it removes competition so they can jam those peanuts even further up your butt.
 
2013-11-25 12:51:03 PM  
I'm flying back to the States on Wednesday to see my people.  I connect through Atlanta, flying Delta on the second leg.  I am not looking forward to the experience.
 
2013-11-25 01:00:49 PM  
I prefer JetBlue, I've never had an issue with on-time departures or landings. Also, TV's. I got on a Delta flight a few weeks ago and was baffled by their lack of TV's. Being able to mindlessly plug in to content without having to think or move is exactly what I want in my flying experience? 6 hours late? Who gives a fark, there's a Duck Dynasty marathon on. Leave me alone.
 
2013-11-25 01:23:11 PM  
Wednesday is going to be bad here.
 
2013-11-25 02:04:17 PM  

Robo Beat: I'm flying back to the States on Wednesday to see my people.  I connect through Atlanta, flying Delta on the second leg.  I am not looking forward to the experience.


Make a backup plan. Because Wednesday just might suck.
 
2013-11-25 02:27:46 PM  
I think that has more to do with JetBlue primarily operating out of some of the most congested airspace. Other airlines operate there too, but they can offset delays in the NYC area by pretty much always being on time in Des Moines. I love JetBlue though, so I'm rather biased... JetBlue has never been bad to me... on one Delta flight, the stewardess took my crutches to the front closet to stow them (nice), but then when the flight was over and I asked for them back, she simply would not bring them, telling me "you got on the plane, you figure it out."  Upon verifying the incident with the flight crew and confirming that it happened as I said, Delta offered me 50 (yes 50) Skymiles as compensation. Prior to that time I had flown around 100 segments on Delta. I have not flown once with them since.
 
2013-11-25 02:39:15 PM  

namegoeshere: Robo Beat: I'm flying back to the States on Wednesday to see my people.  I connect through Atlanta, flying Delta on the second leg.  I am not looking forward to the experience.

Make a backup plan. Because Wednesday just might suck.


Well, to be fair, the only realistic choices I had were to change planes in ATL or in JFK; everything else would have required me to cross the Atlantic on a Delta plane rather than an Air France one, which is unacceptable.  Between the two I think ATL is better than JFK, but only in the way that having herpes is better than having AIDS.

Anyway, my backup plan is to get sloshed at the airport bar.
 
2013-11-25 02:47:59 PM  

Robo Beat: Anyway, my backup plan is to get sloshed at the airport bar.


Wild Turkey is a kind of turkey...
 
2013-11-25 04:46:54 PM  
If this country ever gets regional Shinkansen-type trains airlines will be done.

/good thing they got all those lobbyists.
 
2013-11-25 07:29:23 PM  

whither_apophis: If this country ever gets regional Shinkansen-type trains airlines will be done.

/good thing they got all those lobbyists.


Because America is just like Japan geographically and politically, and the only thing standing in the way of bullet-train transportation bliss is the airlines?
 
2013-11-25 07:43:49 PM  

namegoeshere: cig-mkr: Wait until they try to get to the northeast this Thanksgiving.

Yup. Absolutely everyone not traveling by dogsled is farked this year.

I personally am planning on driving 300 miles through the heart of it.

In a Fiat.

For teh lulz.

If no one hears from me in a week or two, send help soonish:

[t2.gstatic.com image 225x224]/hot because the brandy


*looks at Fiat* you came in that thing? your braver than I thought!
 
2013-11-25 10:06:53 PM  
Flew JetBlue once. Once.

Flight was nice, people were nice, can't complain about that.

But when things went sideways I was politely told to screw off. No interline agreements, nothing other than an offer to refund the unused portion of the ticket. Had to purchase alternative transportation on a better run airline (Southwest) to get home.

I won't make the same mistake again no matter how low their fare or how good the ride. I'm not at the airport for sightseeing, I'm trying to get somewhere, not stand around and listen to excuses why I'm still there.
 
2013-11-25 10:23:20 PM  
I used to fly Song, which was a trial experiment by/got absorbed by Delta. I thought that was as good as economy flying could get. Then I started flying JetBlue.

I'm just telling the flat-out truth saying that I've never had an issue with JetBlue, and the crew keeps finding new ways to impress me. The in-flight snacks don't rip you off too badly, the service from the flight attendants is friendly, and while not everyone always smiles, nobody's ever been an ass. On top of that, I can fit into the seats. I'm a tall man, and while I'm less fat now I'm still fat. That's important.

I think the holiday travel thing is entirely because NY airspace is at capacity already, and JetBlue flies heavily out of JFK. That said, however, I've still never had a problem.
 
2013-11-26 11:27:43 AM  

slykens1: Flew JetBlue once. Once.

Flight was nice, people were nice, can't complain about that.

But when things went sideways I was politely told to screw off. No interline agreements, nothing other than an offer to refund the unused portion of the ticket. Had to purchase alternative transportation on a better run airline (Southwest) to get home.

I won't make the same mistake again no matter how low their fare or how good the ride. I'm not at the airport for sightseeing, I'm trying to get somewhere, not stand around and listen to excuses why I'm still there.


Even airlines with interline agreements will tell you to FOAD these days instead of putting you on an interline flight. Offering you the choice between waiting around forever or refunding your ticket is cheaper than paying the interline carrier to haul your ass to your destination.  I can't recall the last time I interlined.  I think it was in the 80s.  Even getting on a code-share flight is tough, but possible since the airlines are in theory partners.

JetBlue runs into trouble because they only have a limited number of flights to some stations, so the next flight might be the next day, and is probably full.

Southwest doesn't interline either, but since they are the largest domestic carrier, there is usually another flight heading in the right direction.

I have family in NYC and JetBlue is the only way to travel with kids. Even with the standard 3hr delay out of JFK is no big deal when the kids can watch Cartoon Network and Nickelodeon.  The unlimited free snacks is just a bonus.
 
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