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(Salon)   When Yelp vengeance backfires   (salon.com) divider line 144
    More: Followup  
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16803 clicks; posted to Main » on 28 Oct 2013 at 2:22 AM (43 weeks ago)   |  Favorite    |   share:  Share on Twitter share via Email Share on Facebook   more»



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2013-10-28 12:03:23 AM
tl;dr
 
2013-10-28 12:12:12 AM
Heh, "fallen into a Seinfeld episode".
 
2013-10-28 12:48:54 AM
Repeat, but I don't remember from how long ago.
 
2013-10-28 01:02:21 AM
What recourse do you even have if there's been a purposely malicious review written about your company. VERY serious question.
 
2013-10-28 01:20:19 AM

8 inches: What recourse do you even have if there's been a purposely malicious review written about your company. VERY serious question.


Strong word of mouth is probably best.  I would hope that people would be skeptical enough when reading online reviews, but I know people who won't even consider going into a restaurant without whipping out their phones and checking the reviews first, and then only if it meets some arbitrary review baseline.
 
2013-10-28 01:20:24 AM

8 inches: What recourse do you even have if there's been a purposely malicious review written about your company. VERY serious question.


If it's a libelous review, you'd want to contact an attorney specializing in libel. It might not be cheap, but if the malicious review is not factually true, you may have a viable suit against the reviewer (and therefore leverage to compel the person to remove the review). Then again, I am not a lawyer. Perhaps one will chime in more authoritatively.
 
2013-10-28 02:02:05 AM

Bucky Katt: tl;dr


As best I can tell, and I may be wrong as my eyes glazed over at several points, this is what happened:
- Man tries to buy suit from website
- Website ignores his calls and mostly ignores his emails
- Man writes legit negative review on Yelp
- Owner of website finds out that Man has a book coming out next year, and threatens to write negative Amazon reviews about it unless Man withdraws his review
- Man caves in and removes his review
- Man then writes a rambling account of what happened in an effort to convince himself that he isn't a big pussy and did the right thing
 
2013-10-28 02:26:19 AM

Bucky Katt: tl;dr


Yep. Who gives a shiat about an asshole being an asshole to another asshole?

/asshole
 
2013-10-28 02:26:59 AM
That link was a complete and utter waste of internet. This is why the internet is for porn.
 
2013-10-28 02:27:34 AM

new_york_monty: 8 inches: What recourse do you even have if there's been a purposely malicious review written about your company. VERY serious question.

If it's a libelous review, you'd want to contact an attorney specializing in libel. It might not be cheap, but if the malicious review is not factually true, you may have a viable suit against the reviewer (and therefore leverage to compel the person to remove the review). Then again, I am not a lawyer. Perhaps one will chime in more authoritatively.


Lawyers are never the best option.
 
2013-10-28 02:28:37 AM
i.chzbgr.com
 
2013-10-28 02:30:59 AM
Or, if you prefer:

1.bp.blogspot.com
 
2013-10-28 02:32:13 AM
Pretty awful writing, for a writer.
 
2013-10-28 02:37:48 AM
Speaking of Yelp... My husband and I have a small business in a small town. Being from the city myself where people Yelp regularly, I opened a Yelp page for the business and pretty much sat back waiting for the reviews to come in. Maybe most of our clients are old, or something, because we didn't get many. Right now, we have three 5-star reviews and no others. All of them are "filtered." There is no recourse to un-filter a message; it's all by robot and they won't do any manual adjustments. The reviews will go live when the robot feels like it. WTF, Yelp. You suck. We are a 5 star business, hook it up!
 
2013-10-28 02:41:36 AM

simplicimus: Repeat, but I don't remember from how long ago.


from back in August:

"This book, which is not yet finished and will be released in March 2014, will surely be complete rubbish - one star." Oh, the author deleted his Yelp review of my store? "Never mind, it's going to be a fine read"

but maybe this is more of a follow-up?

either way, it's definitely not 'new'... or 'news'.
 
2013-10-28 02:41:41 AM
Wow, the amount of farks I don't give about this guy and his suit buying story are innumerable.
 
2013-10-28 02:41:58 AM

iwantamonkey: Speaking of Yelp... My husband and I have a small business in a small town. Being from the city myself where people Yelp regularly, I opened a Yelp page for the business and pretty much sat back waiting for the reviews to come in. Maybe most of our clients are old, or something, because we didn't get many. Right now, we have three 5-star reviews and no others. All of them are "filtered." There is no recourse to un-filter a message; it's all by robot and they won't do any manual adjustments. The reviews will go live when the robot feels like it. WTF, Yelp. You suck. We are a 5 star business, hook it up!


Is there any way you can give a negative Yelp to Yelp? Or would the universe explode?
 
2013-10-28 02:43:31 AM
He seems to try to paint himself as this innocent victim of a world of bad guys, but he comes across as a passive-aggressive asshole.

If the suit guy doesn't respond, or responds in a way that you don't like, why would you go out of your way to make a scene about not giving him your business?

That there is mentioned another story where Foy got bad service after complaining kind of tells the whole story here. Foy is a prima donna who can't stand to be out of the spotlight, no matter how small and inconsequential that spotlight is.
 
2013-10-28 02:47:37 AM

AverageAmericanGuy: He seems to try to paint himself as this innocent victim of a world of bad guys, but he comes across as a passive-aggressive asshole.


I think you just described most of Salon
 
2013-10-28 02:56:32 AM

calbert: simplicimus: Repeat, but I don't remember from how long ago.

from back in August:

"This book, which is not yet finished and will be released in March 2014, will surely be complete rubbish - one star." Oh, the author deleted his Yelp review of my store? "Never mind, it's going to be a fine read"

but maybe this is more of a follow-up?

either way, it's definitely not 'new'... or 'news'.


Maybe a follow-up, but more of a reformatting of the same basic story in a different publication. But the original was 2 months, so maybe some people didn't read it the first time.
 
2013-10-28 02:58:31 AM
What a whiner. God damn
 
2013-10-28 02:59:42 AM
I hope he has a good editor. Dude needs to learn how to get to the farking point.
 
2013-10-28 03:00:27 AM
Yawn... yeah yeah, and then what happened.
 
2013-10-28 03:01:38 AM
If his book is a lame as that post it deserves that one star review.
 
2013-10-28 03:04:37 AM
That got really masturbatory about 2/3rds of the way through.
 
2013-10-28 03:06:50 AM

quatchi: Wow, the amount of farks I don't give about this guy and his suit buying story are innumerable.


But quantifiable, because I give twice as few.
 
2013-10-28 03:07:56 AM
Dude is trying WAY too hard at the whole writing thing.

Also, what a passive aggressive little pussy.
 
2013-10-28 03:08:22 AM
That read like homework.
 
2013-10-28 03:08:28 AM

Raw_fishFood: That got really masturbatory about 2/3rds of the way through.


You just described my first time watching Schindler's List
 
2013-10-28 03:09:32 AM
Yeah when we grow up we all have to make compromises. That article took forever to say pretty much just that.
 
2013-10-28 03:10:48 AM
FTA: "The shop offered prices that, while not exactly cheap, sat well below those I could find in the joints along Soho, and certainly places like Bloomingdale's and Barneys and Saks."

Call once, if they do not call back don't sit around like a broken-hearted high school girl waiting for the quarterback to call. He is a pussy that expects everybody to be as giggity about his faux wedding as he is. Rent a tux from Men's Wearhouse and save the money. The marriage will be over once she realizes you are fapping over the paper boy anyway.

Two thumbs down to whatever book he wrote.
 
2013-10-28 03:10:50 AM
I get the distinct impression this is the most significant thing to happen to this guy in a looong time. Decades from now he'll launch into this from time to time when dementia sets in, if he doesn't die of boredom first.
 
2013-10-28 03:13:23 AM

J. Frank Parnell: he'll launch into this from time to time when dementia sets in


Looks like it already has.
 
2013-10-28 03:14:53 AM
I don't know why everyone is so down on this, I rather enjoyed it. Possibly because I already suspect Yelp is manipulated by businesses, their competition, and PR firms to the point that it is pretty much worthless.
 
2013-10-28 03:18:37 AM
Try writing a negative review on Trademe.....
 
2013-10-28 03:19:46 AM
If only there was some way to get Yelp to delete derogatory reviews.
 
2013-10-28 03:20:09 AM
I gave Yelp a bad review on Yelp and it caused my computer to vanish....
 
2013-10-28 03:20:23 AM
If his dumbass book is anything like that article, he'll get plenty of one star reviews without any effort.

He sounds like a whiny twit.

/think my eyes are bleeding from trying to read that shiat
 
2013-10-28 03:23:51 AM

ShawnDoc: Bucky Katt: tl;dr

As best I can tell, and I may be wrong as my eyes glazed over at several points, this is what happened:
- Man tries to buy suit from website
- Website ignores his calls and mostly ignores his emails
- Man writes legit negative review on Yelp
- Owner of website finds out that Man has a book coming out next year, and threatens to write negative Amazon reviews about it unless Man withdraws his review
- Man caves in and removes his review
- Man then writes a rambling account of what happened in an effort to convince himself that he isn't a big pussy and did the right thing


Ahh, when assholes and cowards collide...

Always better to be the asshole.
 
2013-10-28 03:23:56 AM
Something in the dullness of this reply, in the man's feigned ignorance of my previous communications and his lack of apology for failing to respond, inherent to which seethed an air of supercilious evasion - Mr. Darcy with Asperger's - burned me to the core.

Really, dude?  "This guy was an asshole, he must have Asperger's." Really nice.
LOLi.duckduckgo.comWikipedia: LOL, an acronym for laughing out loud or laugh out loud, is a common element of Internet slang.
 
2013-10-28 03:26:43 AM

AverageAmericanGuy: He seems to try to paint himself as this innocent victim of a world of bad guys, but he comes across as a passive-aggressive asshole.

If the suit guy doesn't respond, or responds in a way that you don't like, why would you go out of your way to make a scene about not giving him your business?

That there is mentioned another story where Foy got bad service after complaining kind of tells the whole story here. Foy is a prima donna who can't stand to be out of the spotlight, no matter how small and inconsequential that spotlight is.


This.

It irked me when he mentioned the Better Business Bureau and writing a complaint letter. Uh, about what exactly? That the owners didn't want to give service to an overtly fakenthusiastic customer? Uh, it's their prerogative to choose who they give service to and as long as they don't use race/gender/class/etc as a factor, you have no case. Plus the BBB is for when you're getting ripped off by a business, not to air your idiotic passive-aggressive minute grievances. What is the BBB going to do? Fine the guy for not attending the little princess that you are?
 
2013-10-28 03:28:14 AM
I think we have a new contender for Upper-Class Twit of the Year.
 
2013-10-28 03:34:01 AM
What a pair of dishonest farks. It's tough to do the right thing when it requires you take a few lumps. It's impossible to do the right thing when you don't know what that is.
 
2013-10-28 03:34:30 AM
Now I understand why he has been and will remain in obscurity.  That writing is terrible.  It was like I was reading poor correspondence letters printed in magazines in the 20s.

And yeah, there is legal recourse with the chain of emails where the guy specifically says he'd trash your book if you dont remove a complaint.  That alone is proof that the reviewers were just being vindictive, not genuine.  If he had half a brain his response would have been "if you do this, make sure you call your lawyer and prepare for a large settlement from the lawsuit. this chain of emails is all i need to both extract just compensation and smear your business as well.  and go fark yourself."

i should have gone to bed rather than read that tripe.
 
2013-10-28 03:34:41 AM

rocky_howard: AverageAmericanGuy: He seems to try to paint himself as this innocent victim of a world of bad guys, but he comes across as a passive-aggressive asshole.

If the suit guy doesn't respond, or responds in a way that you don't like, why would you go out of your way to make a scene about not giving him your business?

That there is mentioned another story where Foy got bad service after complaining kind of tells the whole story here. Foy is a prima donna who can't stand to be out of the spotlight, no matter how small and inconsequential that spotlight is.

This.

It irked me when he mentioned the Better Business Bureau and writing a complaint letter. Uh, about what exactly? That the owners didn't want to give service to an overtly fakenthusiastic customer? Uh, it's their prerogative to choose who they give service to and as long as they don't use race/gender/class/etc as a factor, you have no case. Plus the BBB is for when you're getting ripped off by a business, not to air your idiotic passive-aggressive minute grievances. What is the BBB going to do? Fine the guy for not attending the little princess that you are?


For the record, the BBB is a for profit organization. They are barely above Yelp when it comes to passive/aggressive extortion, which is somewhat ironic that this tight-ass twit would report them to them anyway.
 
2013-10-28 03:39:29 AM

Enigmamf: I don't know why everyone is so down on this, I rather enjoyed it. Possibly because I already suspect Yelp is manipulated by businesses, their competition, and PR firms to the point that it is pretty much worthless.


I got Yelp's number some years ago when a business I patronize told me about how Yelp filtered out their good reviews and a salesman offered to unfilter them if the business bought a membership. Haven't trusted or used Yelp since.
 
2013-10-28 03:40:08 AM

Spaced Lion: I think we have a new contender for Upper-Class Twit of the Year.


stream1.gifsoup.com
 
2013-10-28 03:41:25 AM
The dude caved because he was afraid of a couple of bad book reviews? Yeah like that wasn't going to happen anyway. The real shame here is that he totally wussed out. Who wants to read a book by an author with such weak convictions anyway?
 
2013-10-28 03:43:53 AM
Among gentlemen, "bespoke" usually infers an intimate arrangement. Not a "yelp" via the electronic media.
 
2013-10-28 03:46:43 AM

zerkalo: Among gentlemen, "bespoke" usually infers an intimate arrangement.


So it comes right before "beblowjob" then?
 
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