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(Fox News)   HHS Secretary Kathleen Shefailedus will explain to Congress what the hell she's been doing for the last three years   (foxnews.com) divider line 58
    More: Fail, HHS Secretary Kathleen Shefailedus, Kathleen Sebelius, obamacare, congresses, Commerce Committee, D-Ill, House Energy  
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3231 clicks; posted to Politics » on 20 Oct 2013 at 6:40 PM (1 year ago)   |  Favorite    |   share:  Share on Twitter share via Email Share on Facebook   more»



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Archived thread
2013-10-20 01:30:25 PM  
8 votes:

BizarreMan: It's obvious what she's been doing.  She's been collecting a pay check.

I realize that the Federal Insurance Exchange is a big website with lots of intricacies.  But look at Google, Microsoft, and Amazon.  They never had the issues that this site did and there should be enough people out there with experience to make it work.


I see you're not familiar with the Federal contracting process.
2013-10-20 10:00:39 PM  
4 votes:
I am a software engineer, so I am getting a kick, etc.

Seriously though, I went through the entire signup process last week during the early afternoon (GA).  Yes, it was slow, but not unreasonable.  I also tried earlier, and simple decided to wait a week or two for them to shake down the system, which they did.  After seeing the amount of data they had to pull in from disparate systems (some of them owned *not* by HHS... like the IRS for income verification and some of them *not* owned by the government at all, like Experian credit reports and gods know what else).  Succeeding at load management, at that level of usage, is quite difficult when you have direct access to all the systems.  Doing so when you don't is damn near impossible.

I would also expect that there would be a very high load of malicious probing at the outset as well... whether attempted DOS or probing for weaknesses and access to data.  Planning for that is hard, and a large unknown variable for a system this big with potential access to that much data.

Let's also remember that the signup process is the most difficult, most security-critical, part of the whole process.... once your are in and the data verified and all, looking up a data set and displaying plans is not hard.  This is exactly the reverse of most software systems:   there are maybe... a few thousand plans total on the exchange?  Verifying lot's of correct information for millions of people?  Ay, there's the rub.  And with that much sensitive data, it would be hard to do a real, live load test without violating some privacy rule with respect to people's personal information.

It sounds like they fell into a trap of focusing on getting it working at all (and especially getting accessibility features working for the blind, different languages, etc.) than focusing on performance and load.  This is in fact SOP for software engineers: we make it correct, then we make it fast.  There's even a tongue-in-cheek pejorative term for focusing on speed over correctness: premature optimization.   Creating a publicly available nation-wide insurance exchange is not trivial.

I'd expect a few weeks of shakedown and optimization to happen, mostly in working out load planning with 3rd party systems, and maybe changing some things to asynchronous operations (OK, thanks for the information... we'll email you when we've verified things vs. a spinning thingy on a webpage for 2 minutes) when they can't get the load managed properly.  It at least seems to have failed gracefully, and not completely crashed and burned.
2013-10-20 07:17:18 PM  
4 votes:
BizarreMan:
I realize that the Federal Insurance Exchange is a big website with lots of intricacies.  But look at Google, Microsoft, and Amazon.  They never had the issues that this site did and there should be enough people out there with experience to make it work.

You don't appear to realize that software development is not a well understood science or even has a standard engineering approach. In fact,

http://mitpress.mit.edu/books/software-development-failures
It has been estimated that one-third of software development projects fail or are abandoned outright because of cost overruns, delays, and reduced functionality. Some consider this an acceptable risk-that it is simply the cost of doing business.

Healthcare.gov doesn't qualify as an unfixable failure. There are thousands of true disasters.
http://www.pcworld.com/article/246647/10_biggest_erp_software_failur es _of_2011.html
 UK government scraps the £12 billion National program for IT in the NHS
In September, U.K. officials pulled the plug on what is considered to be the largest public IT project of all time, an attempt to provide electronic health records for all of the country's citizens.
The sprawling effort was begun in 2002 but failed to produce a workable system, despite massive spending outlays that have been estimated at about £12 billion (US$18.7 billion).
2013-10-20 06:52:32 PM  
4 votes:

Mztlplx: Will someone please tell me why we are listening to *anything* Marco Rubio has to say anymore?


He voted for default and economic chaos. Someone needs to rub his smug face in this fact EVERY SINGLE TIME he comes up for office, is interviewed by the media, and whenever he speaks at Florida functions. He's a part of a rebel alliance and a traitor. TAKE HIM AWAY.
2013-10-20 06:50:03 PM  
4 votes:
Will someone please tell me why we are listening to *anything* Marco Rubio has to say anymore?
2013-10-20 06:40:12 PM  
4 votes:
The bugs will get worked out. Christ, the biggest game companies crash their servers on launch days, not sure why the supposedly incompetent federal government is expected to do better than the almighty free market.

Ohhh, right. BECAUSE OBAMA.
2013-10-20 06:21:23 PM  
4 votes:
If this wasnt just political theater meant as a soothing balm for teabagger butthurt I would say this is a good thing. A serious conversation about what went wrong and what is being done about it would be constructive. This is witch hunt and nothing good will come of it.

Eric Holder has to be happy the derpers will be occupied with someone else for a while.
2013-10-21 01:22:43 AM  
3 votes:
Congress:  What have you been doing the last three years?
Sebelius:  Trying like mad to get a complex nationwide health care exchange set up, a job that is made more difficult by your 42 attempts to repeal the law, your choking off of funds needed to implement and advertise the exchange, your blocking of political appointees needed to fill leadership positions in my department, and your austerity doctrine that prevents me from hiring the people I need.  And oh yeah, your governors refused to set up their own exchanges because they were afraid that Vladimir Putin would kill grandma.  Despite all of your efforts to fark us, we still managed to roll out enough of a system so that hundreds of thousands of people now have health insurance.
Congress:  What do you know about Benghazi?
2013-10-20 06:56:37 PM  
3 votes:

Gunther: Pointing out that the Government bungled the Obamacare rollout is a valid criticism. It's freaking rare to see a valid criticism from the modern GOP, but you know the saying about stopped clocks.


But since this is the modern GOP, they were making the criticism while preventing the government from paying anyone to fix it.
2013-10-20 06:54:42 PM  
3 votes:

ThunderPelvis: Christ, the biggest game companies crash their servers on launch days


When Sim City's launch failed so badly that people couldn't play the game they bought for a couple of weeks it was a publicity disaster for EA, one of the factors that lead to them getting voted "worst company in America" in a Consumerist poll.

Pointing out that the Government bungled the Obamacare rollout is a valid criticism. It's freaking rare to see a valid criticism from the modern GOP, but you know the saying about stopped clocks.
2013-10-20 06:51:38 PM  
3 votes:

Warlordtrooper: BizarreMan: It's obvious what she's been doing.  She's been collecting a pay check.

I realize that the Federal Insurance Exchange is a big website with lots of intricacies.  But look at Google, Microsoft, and Amazon.  They never had the issues that this site did and there should be enough people out there with experience to make it work.

I see you've never played any online game on release day


http://www.businessweek.com/articles/2013-08-26/another-amazon-outag e- exposes-the-clouds-dark-lining
http://www.businessinsider.com/microsoft-apologizes-for-outage-2013- 8
http://news.cnet.com/8301-1023_3-57604379-93/google-were-sorry-for-l at est-gmail-outage/
2013-10-20 06:05:41 PM  
3 votes:

BizarreMan: But look at Google, Microsoft, and Amazon. They never had the issues that this site did and there should be enough people out there with experience to make it work.


So this must be your first day on the Intertubes...

/I knows that trolls gotta troll, but come'on
2013-10-21 04:04:38 AM  
2 votes:
You know what really annoys me about this whole thread? The Federal government has a massive call center operation that is working just fine. Having trouble using the website? Apply by phone. Average wait time? One minute.

I know, Millenials, talking to a person might be the end of the world.
2013-10-20 09:39:16 PM  
2 votes:

namatad: I was going to go in a different direction.
WHY doesnt the government have an IT department?
LOL
They would have had their top web people build the site and it would have been awesome.

OUT SOURCING only makes friends and family money and pretty much never saves any money.
Not in the long run.


There are fundamental flaws with government software development, either in-house or outsourced.  Primarily, the development timelines are set by fiat, without actual consideration for the time needed to properly address the requirements.  The requirements are also mostly mandatory - with little in the way of bells and whistles that could be trimmed if needed.  And the timelines tend to be fairly aggressive.  All of this works together to create a noxious situation.

I work in software development (in private industry).  When an unexpected hiccup takes up development time we wanted to spend elsewhere, there are three basic things that could be considered:
1. Postponing the release - not an option if the release date is written into law
2. Cutting features - again not an option if the law specifies what functionality is needed
3. Adding more resources - this is usually a failing strategy; adding people to a struggling project usually pushes things even further off-track.  Brooks did a good analysis of why in the classic book The Mythical Man-Month; the basic idea is that there are both temporary and permanent decreases in productivity of the existing team members by the addition of a new member, who is initially unproductive until brought up to speed.

The net effect is that a project like this that gets off track is extremely resistant to being brought back on track, because the tools that most software development companies would use to get things back on track are not permitted.  They couldn't cut features, they couldn't push the release date, and adding more people is usually counterproductive.
2013-10-20 09:23:55 PM  
2 votes:

Mithiwithi: Who's more likely to find out why healthcare.gov doesn't work - the party that wants it to work or the party that doesn't?


Upon reflection, the correct answer to that question is "neither". The question of why a software project fails has to get very deep into the technical weeds - choice of software tools, development process, partner (insurance company) coordination, and suchlike, and requires a level of technical expertise Congressmen simply don't have. Would you expect to get anything useful out of Congressional hearings on why Windows 8's Metro interface sucks?
2013-10-20 09:10:26 PM  
2 votes:

Elegy: Good. Heads need to roll.


I agree that heads should roll, but this seems like something that should be handled by dragging a few people into a closed office and screaming at them until shiat gets fixed, and maybe showing a few people the door for not doing their jobs. I'm not sure that "Congressional hearing because a website didn't work the way it was supposed to" is the best use of time and money, especially during a time when Congress has failed to pass a budget in 4 years, just closed down the government for 2 weeks and took us to the brink of default. Maybe they could possibly find something slightly more important to waste their time at. Personally, I'd like to lock the entirety of Congress in an underground bunker and tell them they can't come out until they pass a budget. Then start slowly filling it with water. If they fail to find a solution, well, I guess we'll be holding early elections.
2013-10-20 08:09:50 PM  
2 votes:

Benevolent Misanthrope: BizarreMan: It's obvious what she's been doing.  She's been collecting a pay check.

I realize that the Federal Insurance Exchange is a big website with lots of intricacies.  But look at Google, Microsoft, and Amazon.  They never had the issues that this site did and there should be enough people out there with experience to make it work.

I see you're not familiar with the Federal contracting process.


NOR does he remember the early days of EVERY WEBSITE in the universe.
NOR does he remember reading about pretty much every company in the world having problems when 10 million people hit them on the first day they open.
NOR does he remember problems, say like 2 dollar plane tickets or what not

WHY the fark does everyone expect things to be perfect?
FFS, they at least have a website, which at least is useful for answering some questions.

HOW about we spend 100% of the DOD budget fixing the VA paper work problem, rather than making more vets?

LOL
2013-10-20 07:43:57 PM  
2 votes:
Healthcare.gov is still doing better than the F35 program.
2013-10-20 07:25:44 PM  
2 votes:
I blame the Red states that waited as long as they could to make their decision as to whether they or the feds would have to pony up on the website. This delayed the development cycle till almost the last minute while the politicians squabbled.
2013-10-20 06:53:58 PM  
2 votes:
You'd think that the GOP would be applauding bugs which prevent people from signing up for CommieCare.
2013-10-20 06:47:51 PM  
2 votes:
Although the contractor who is responsible for healthcare.gov did in fact donate to the Obama election campaign, they donated *more* to Darrel Issa.

So there's that.
2013-10-20 06:41:52 PM  
2 votes:

BizarreMan: It's obvious what she's been doing.  She's been collecting a pay check.

I realize that the Federal Insurance Exchange is a big website with lots of intricacies.  But look at Google, Microsoft, and Amazon.  They never had the issues that this site did and there should be enough people out there with experience to make it work.


I see you've never played any online game on release day
2013-10-20 04:54:32 PM  
2 votes:

Lt. Cheese Weasel: +1 subby.

Shefailedus....*snert*


Yeah, almost as hilarious General BetrayUs
2013-10-21 04:40:25 AM  
1 votes:
Am not gonna get into the why and wherefore's of Congresses latest escapades concerning the Affordable Care Act. Just gonna repeat what I have said on other threads on other sites.

The Affordable Care Act is based on the very successful program instituted by then Governor then Republican Presidential Candidate Mitt Romney.

This health care law was so successful that President Obama decided to expand it, as to be available to All Americans in need of affordable health care.

Program good when a Republican was involved; program bad when a Democratic President (whose minority origins have never been accepted by many Conservatives) attempts to put it into effect.

The ACA will give FORTY NINE MILLION Americans who are either uninsured or under insured the opportunity to finally actually be able to see a doctor on a Regular basis; as opposed to waiting until the last minute and going to the Emergency Room for treatment for conditions that regular preventative medical screenings can, well, prevent.

The fact that many of those forced to use the ER as the source of their medical treatment are at or below the poverty level, means that they cannot afford to pay the bills incurred. That cost is passed on to those of us who Do have insurance.

For all the screaming about "Death Panels", please consider, your Private Insurance Company has been doing that for years. Denying care based on their actuary tables and spreadsheets. Profits uber alles. (sp?)

Case in point, I received a call from the HMO which pays for my treatments. Their accountants had determined that they were no longer going to pay for the medications I was taking; which worked quite nicely, because of the cost. When I inquired about the medical expertise of the person who made this decision for me, I found that they had none.

Basically they gave me a list of generic meds, told me to tell the doctor I was seeing, just tape it to a cork board, throw a dart at the list and prescribe the one that the dart hit. IF, after 30 days, it didn't work, they would allow my doctor to return me to the meds which were proven to work for me.

This particular med was a psychotropic used to treat my mood swings and depression. It kept me calm, rational and able to function in any social setting.

At the end of the 30 day "test run" people were tiptoeing around me, afraid, standing as far away from me as they could get, ready to bolt at a moments notice. Needless to say I was put back on my original meds.

All of this simply because my treatment was costing the HMO a few dollars extra a month.

The "Death Panels" people are scared of, is a committee of Medical Specialists who are Forbidden by law to take part in decision making of any type, in regards to medical treatment. Their job is to Advise Congress on changes that can or should be made to make the process work better. It is then the job of CONGRESS to vote yea or nay on these recommendations. They will not be putting Grandma out to the curb.

And Finally (aren't you glad?), Consider, the Politicians and Their Supporters who wish to deny health coverage to FORTY NINE MILLION Americans are the one's who have the Best Health Care OUR tax money can buy.

/have several family members with chronic conditions, which can/will possibly kill them
//under the rules that the ACA is trying to correct, they are not eligible for health insurance
///hard to stay alive without proper medical treatments and affordable medications
////long winded, yes, me needing to say it, you decide
//Farking politics. No One in America should have to do without health care
2013-10-21 02:38:02 AM  
1 votes:
The only reason republicans are fixated on this law is because some hyperspastic reporting from Fox got enough people off their couches long enough to make a shortlived hooplah.  Desperate for any signs of life within their party, republicans will remain fixated until given something else to get excited about.
2013-10-21 01:52:48 AM  
1 votes:
So maybe we should have had some discussions in Congress about getting a functional website running instead of voting 42 times to repeal or defund the program, eh?
2013-10-21 01:40:37 AM  
1 votes:
So after 4 years of doing everything possible to make the ACA fail, the Republicans want to know why the roll-out is a little clunky? It's like taking the tires off of a car and wondering why it doesn't drive very well.
2013-10-21 12:17:13 AM  
1 votes:

Elegy: Lotta republican derangement syndrome in this thread.

I swear, some of you are just as bad about blaming the republicans for something they had nothing to do with as the teatards are about blaming Obama for everything.

Just own the failure already.


In the other thread, you were attempting to compare this situation with Katrina - a disaster in which a great many people actually died.

For the rest of your life, any time you dare to call someone else "deranged" sensible people will laugh at you.
2013-10-20 11:55:54 PM  
1 votes:

Piizzadude: Then you go with we had a deadline and it worked well during our testing. We know now that we should have done further testing and did not factor in he server load as much as we should have.

And you think that would be sufficient to explain away $200m in additional contract costs, tripling the original ceiling?

From what I can see ...

Nope it it will not explain away jack. People will get their asses handed to them. And they should with budget overruns like that

Give me 2 years and 50M I can have that sucker done.


Oh yeah one more thing, you can count on the GOP to go full derptard and bail the Dems out. UNLESS they try to sweep it under the rug
2013-10-20 11:55:08 PM  
1 votes:

Harry_Seldon: Repbulicans: "Let's commit to a scorched earth policy on expanding health insurance in America."

Everyone: "I can't imagine why it is not working perfectly?"


Fark Trolls: "We only care about costs and getting this thing to work properly and are not just cheer leading Issa holding yet another time and money wasting political fishing expedition".

Everyone else: *rolls eyes*
2013-10-20 11:45:52 PM  
1 votes:

Brick-House: udhq: Well, this thread's gone full retard Libtard.

FTFY

[lh3.googleusercontent.com image 403x268]


Are you like 12 years old or something?
2013-10-20 11:39:20 PM  
1 votes:
Repbulicans: "Let's commit to a scorched earth policy on expanding health insurance in America."

Everyone: "I can't imagine why it is not working perfectly?"
2013-10-20 11:39:02 PM  
1 votes:
Well, this thread's gone full retard.
2013-10-20 11:28:13 PM  
1 votes:

2wolves: Elegy: dumped into it with no oversight

Citation please.


Perhaps that's why the Congress wants to talk to Madam Secretary. Namely to find out what level of oversight was given to this fiasco and by whom. TFA said that it was the #2 Democrat Dick Durbin that wanted the senate hearings. Another senator made the not unreasonable comment that if she had time to make an appearance on The Daily Show to talk about it then she certainly has time to make an appearance in front of the Commerce Committee and do the same.
2013-10-20 10:18:33 PM  
1 votes:

Soup4Bonnie: Republicans holding hearings about everything Obamacare related? No way.


Compounding the problem is the administration's refusal to delay the law's unfair individual mandate, therefore subjecting Americans to a requirement to purchase insurance despite the exchanges' numerous problems, including unaffordable health insurance premiums and significant security risks. (.pdf)


Going to be tons of new ground covered at these hearings, let me tell you what.


Would that be the individual mandate originally proposed by the Heritage Foundation?
2013-10-20 09:30:28 PM  
1 votes:
If there's anyone who knows about insurance, it's Darrel Issa

...he described a series of suspicious actions by Issa before the fire. Adkins, who still worked for Steal Stopper, said that Issa removed the company's Apple II computer from the building, including "all hardware, all software, all the instruction books," and also "the discs for accounts payable, accounts receivable, customer list, everything." According to Adkins, Issa also transferred a copy of every design used by Steal Stopper from a filing cabinet to a fireproof box. He also said that Issa put in the box some important silk screens used in the production of circuit boards. Insurance officials noted that, less than three weeks before the fire, Issa had increased his insurance from a hundred thousand dollars to four hundred and sixty-two thousand dollars.

Link
2013-10-20 08:40:18 PM  
1 votes:
I am starting the absolutely true rumor that the HHS servers were located in Behghazi and our brave diplomats died trying to protect them. I want ten hearings a day every day until we get to the bottom of this.
2013-10-20 08:21:16 PM  
1 votes:

sammyk: If this wasnt just political theater meant as a soothing balm for teabagger butthurt I would say this is a good thing. A serious conversation about what went wrong and what is being done about it would be constructive. This is witch hunt and nothing good will come of it.

Eric Holder has to be happy the derpers will be occupied with someone else for a while.


Just as who's more likely to dig up the incriminating evidence, the prosecution or the defense, who's more likely to get to the bottom of a catastrophic policyfail, your political adversaries or your supporters? Both the House (Republicans) and the Senate (Democrats) can hold hearings. I know which one my money is on to ask the awkward questions. Anyone who isn't a fan of sweeping embarrassments under the rug should be happy at this development.
2013-10-20 08:10:10 PM  
1 votes:

ThunderPelvis: The bugs will get worked out. Christ, the biggest game companies crash their servers on launch days, not sure why the supposedly incompetent federal government is expected to do better than the almighty free market.

Ohhh, right. BECAUSE OBAMA.


I'm a supporter of Obama, and I think ACA is a good step forward, and I bristle every time I see this argument.  The amount of money spent on this, compared to the amount of people using it, compared to just the known problems that have been reported means this analogy is not only bunk, it is lying bunk -- that is, it is so unbelievably ignorant to either what goes on for gaming launches or what happened on the ACA Exchange site launch that it's no different that most the folderol young-Earth Creationists spew online.  The site is a technical clusterfark, and short of dropping the process altogether, it's going to be another hundred millions dollars and a year to fix it.  Given the amount of people who were involved and have now been consulted, if you are into tech for business at all, it is not hard to find someone who has worked on the project.  I encourage you to do so and have an off the record conversation.  It is an absolute clusterfark.

That said, trying to take the good with the bad, if you look at something like Kentucky's exchange (KYNECT) you can see something that is well done and should be a model for how the rest of it is operating.  I've tried both sites, and KYNECT worked beautifully (minus the initial launch day crush).

In short, though, stop spreading bullshiat.  There may be people trashing the Federal site BECAUSE OBAMA, but it just means they are correct for the wrong reason: it isn't about "load" anymore -- it's about fundamentally broken architecture, poor planning, government contracting nightmares, and failure of HHS to provide the information they were supposed to on time.

You don't need to be a liar or an idiot to effectively defend against blind theocratic idiots.  You make the rest of the sensible populace look bad when you are.
2013-10-20 08:00:50 PM  
1 votes:
FTFA: "Though the White House said this weekend that 476,000 people have applied online for health insurance, officials have yet to say how many people have bought a policy. "

I haven't read TFT yet, but I was asking Mr. Dragon about this earlier and we weren't sure if the system can even track that. In MA, the way it's been working is, we apply on the HealthConnector site, they determine you qualify for certain plans, then you pick a plan and enroll. The way we're seeing the federal exchanges described, you use the site to determine eligibility, pick out a plan, and apply for that plan - more like applying for a college. I'm ready to be wrong, since we live in MA i haven't been following the details super closely, but it seems like when you send an application through the exchange, since you've already picked a plan, you're sending your application to the provider who will ultimately enroll you (ie, to BCBS or Aetna or something, not HHS).

So is it even reasonable for HHS to know how many people each provider enrolls in each state in real-time? And even if HHS can do that or is somehow involved, the GOP is gonna point to a discrepancy between "applied" and "enrolled" of >0 as proof of waste and fraud or something - is it actually reasonable to process half a million applications in only three weeks?
2013-10-20 07:44:35 PM  
1 votes:
Also, does anybody seriously doubt that there have been massive DOS attacks on the site?
2013-10-20 07:30:12 PM  
1 votes:

skullkrusher: huh? If the implementation of ACA sucks, that isn't a political win for Republicans?


No. Implementation was not the issue. A discussion of how to implement the ACA between the two parties could have been a possible win for the Republicans. As it is the GOP was all about "defund Obamacare" and "Impeach Obama" and "default now" had nothing to do about implementation of ACA.

Therefore it's a complete loss for the Republicans because they are stupid.
2013-10-20 07:28:14 PM  
1 votes:
The real problem is the constant effort to sabotage the state exchanges. Each state should have created their own exchange, but lots of Red State governors decided we don't want to participate. So, we end up with this mixed bag of state and Federal run state exchanges. The state run state exchanges are largely working well. The Federal Exchange is a victim of red state sabotage, and the failures of the HHS to put together a new program  saddled by Federal requirements for implementing any technical solution. They are not very good at it.

If all the states would have created their own state exchange, taken the Medicaid expansion, and did not actively sabotage the state exchanges, this might be going better.

Of course, if we just went with a public option or single payer, this would have been avoided altogether.
2013-10-20 07:25:26 PM  
1 votes:

sammyk: If this wasnt just political theater meant as a soothing balm for teabagger butthurt I would say this is a good thing. A serious conversation about what went wrong and what is being done about it would be constructive. This is witch hunt and nothing good will come of it.

Eric Holder has to be happy the derpers will be occupied with someone else for a while.


What went wrong is simple: in the 1980s, we decided to start privatizing government functions, and we started with logistical jobs. Because of this, the US government has no IT staff that could have run, or at the least overseen, the rollout of a new site for a very important social service, leaving the job entirely in the hands of whichever private systems logistics and website company had the best gov contacts and lowest bid. That, combined with Republican-run States refusing to open their own exchanges, meant the Federal site infrastructure wasn't prepared for the load it ended up carrying, and as a result the site was buggy and slow. With the appropriate staff, we wouldn't have had to do this out of house, and as anyone who has ever played WoW can tell you, private corps 1)always underestimate the job because supervisors are rewarded for delivering under-budget, and 2)never bug-check their code nearly as well as they should.

The Public sphere is about providing a service and the private about shafting the consumer as much as you can to shake money out of the as hard as you can; these two ethics fundamentally do not mix.
2013-10-20 07:12:50 PM  
1 votes:

sammyk: If this wasnt just political theater meant as a soothing balm for teabagger butthurt I would say this is a good thing. A serious conversation about what went wrong and what is being done about it would be constructive. This is witch hunt and nothing good will come of it.


no shiat. another republican circle jerk feeding the folks at Fox and letting the big three networks pretend that by reporting on this they are being fair and balanced. when are one of the big three anchors going to start this story with "today the republicans tried once more to create a scandal by ...."
2013-10-20 07:12:08 PM  
1 votes:

skullkrusher: do you recall a time where any of those 3 websites were largely unusable for weeks in a row?


Yes.

And they weren't in the middle of a shutdown as well at the time.
2013-10-20 07:11:28 PM  
1 votes:
I'm sure this is just concerned republicans doing their job and absolutely not a political shiat show. Nope.
2013-10-20 07:07:16 PM  
1 votes:

BizarreMan: It's obvious what she's been doing.  She's been collecting a pay check.

I realize that the Federal Insurance Exchange is a big website with lots of intricacies.  But look at Google, Microsoft, and Amazon.  They never had the issues that this site did and there should be enough people out there with experience to make it work.


They didn't have everybody try to sign up all on the same day, and they also have much bigger budgets for their web sites. The "failure" with Obamacare is that so many people want/need it. It's like claiming the latest iPhone is a failure if the stores run out of them in the first week of sales.
2013-10-20 07:06:22 PM  
1 votes:

Delay: skullkrusher: You'd think that the GOP would be applauding bugs which prevent people from signing up for CommieCare.

Why? I thought the Republican talking point is that everyone who signs up in the exchanges is charged more for medical insurance?


if no one joins because they aren't interested or it isn't implemented well, I'd imagine that would lend credence to their attacks.
2013-10-20 07:02:00 PM  
1 votes:

Satanic_Hamster: BizarreMan: It's obvious what she's been doing.  She's been collecting a pay check.

I realize that the Federal Insurance Exchange is a big website with lots of intricacies.  But look at Google, Microsoft, and Amazon.  They never had the issues that this site did and there should be enough people out there with experience to make it work.

Gotta ask; were you thread shiatting/trolling and then running?  Or do you legitimately believe this?


do you recall a time where any of those 3 websites were largely unusable for weeks in a row?
2013-10-20 07:00:15 PM  
1 votes:
They should have brought in Romney's ORCA team to develop this.
2013-10-20 07:00:14 PM  
1 votes:

Soup4Bonnie: Republicans holding hearings about everything Obamacare related? No way.


Compounding the problem is the administration's refusal to delay the law's unfair individual mandate, therefore subjecting Americans to a requirement to purchase insurance despite the exchanges' numerous problems, including unaffordable health insurance premiums and significant security risks. (.pdf)


Going to be tons of new ground covered at these hearings, let me tell you what.


so, "new ground" - that is the dirt that you get after you've worn all the sod off the oval track?
2013-10-20 07:00:10 PM  
1 votes:
The point is, will Kathleen Shefailedus and her allies, Hitlary Klintoon, John Skerry, Little Timmy Geitner, Billy Boy Slick Willie Clintonazi, and her leader - B. Rock "The Islamic Shock" Supperallah Obama ever take America seriously?
2013-10-20 06:49:33 PM  
1 votes:
Can the Dems start yelling BENGAZHI!!! just to throw a distraction out there for a week or so?

Crap happens with any major launch
2013-10-20 06:48:02 PM  
1 votes:

Elegy: Good. Heads need to roll.


If only conservatives were as eager to tackle the failures that matter --

Sir-Marx-A-Lot: Where was she when several AMERICAN men, women and children were tortured and killed in Benghazi?


Waterboarding Christians while reading them passages from the Quran while Al Gore and Michael Moore gay married George Soros to a turtle saved by the EPA.
2013-10-20 06:46:42 PM  
1 votes:
*Kathleen Shefailedus* Someone has been searching for cutting edge political humor in the Yahoo comments sections.
2013-10-20 06:40:55 PM  
1 votes:
Subby is Mark Levin?
2013-10-20 06:22:40 PM  
1 votes:
Site wonky, contractors probably told them it was comming along and would be ready for rollout(either they thought they had it under control or lied, there Does need to be an audit), and were believed.

Considering how important this was to the administration, it's the simplest and most human explanation
 
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