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(SeattlePI)   Move over, baggage check fee and reservation change fees. Welcome, the new Airline Not Being Rude to You Fee   (seattlepi.com) divider line 35
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15857 clicks; posted to Main » on 30 Sep 2013 at 2:22 PM (48 weeks ago)   |  Favorite    |   share:  Share on Twitter share via Email Share on Facebook   more»



Voting Results (Smartest)
View Voting Results: Smartest and Funniest

2013-09-30 12:16:01 PM
5 votes:
"We've moved from takeaways to enhancements," says John F. Thomas of L.E.K. Consulting. "It's all about personalizing the travel experience."

Bullshiat.  It's about making the most amount of money for the least amount of service possible, an charging out the ass for what little service you do offer.

STFU.
2013-09-30 02:45:34 PM
3 votes:
I got a kick out of "renting Apple iPads preloaded with movies".  Not because it's a bad idea, but because the airlines keep pretending that if you use your phone or a tablet computer you are going to cause the plane to explode or some nonsense.
2013-09-30 01:11:04 PM
3 votes:
FTFA: "letting passengers pay to have an empty seat next to them."

I believe that's called "buying an extra ticket" and it's not exactly a new service.
2013-09-30 03:25:46 PM
2 votes:

vrax: I find it hilarious that you complain about people and their shoes and then biatch about people wearing flip-flops on a flight.


People who wear flip-flops or sandals on their flight are already going to be punished when they realize just how cold their feet are getting on the plane. Those same people will wear shoes and socks on their next flight.
2013-09-30 02:32:30 PM
2 votes:
Meanwhile:

media.northjersey.com
2013-09-30 02:28:04 PM
2 votes:

kidgenius: factoryconnection: nmrsnr: I believe that's called "buying an extra ticket" and it's not exactly a new service.

I saw that earlier, but I believe instead it is either a bet by the passenger or a conditional fee that if there is an unfilled seat they will move them to be next to the fee-payer.

RedPhoenix122: Where are you buying your steak?

Steakhouses traditionally charge for sides a la carte, even if Outback gives you one with your slab o'beef.

I'm with Subby, though.  United doesn't even give out peanuts or pretzels anymore, and that's just a kick in the nuts given how horrible it is to connect through Dulles (cramped yet sprawling) or O'Hare (O'Delays).  USAir doesn't show movies, nor provide any entertainment system for cross-country flights like CLT-SAN that I flew last week.

Delta gives you drinks, a choice of peanuts/pretzels/Biscoffs, and always has a movie if not on-demand for cross-country flights.  Anything 737-sized or bigger gets entertainment included.

On Southwest they hold a basket of various snacks and say "take as many as you'd like"


This.  Southwest airlines is awesome.  They do their job well, and I've never been treated like shiat.
2013-09-30 02:26:05 PM
2 votes:

factoryconnection: nmrsnr: I believe that's called "buying an extra ticket" and it's not exactly a new service.

I saw that earlier, but I believe instead it is either a bet by the passenger or a conditional fee that if there is an unfilled seat they will move them to be next to the fee-payer.

RedPhoenix122: Where are you buying your steak?

Steakhouses traditionally charge for sides a la carte, even if Outback gives you one with your slab o'beef.

I'm with Subby, though.  United doesn't even give out peanuts or pretzels anymore, and that's just a kick in the nuts given how horrible it is to connect through Dulles (cramped yet sprawling) or O'Hare (O'Delays).  USAir doesn't show movies, nor provide any entertainment system for cross-country flights like CLT-SAN that I flew last week.

Delta gives you drinks, a choice of peanuts/pretzels/Biscoffs, and always has a movie if not on-demand for cross-country flights.  Anything 737-sized or bigger gets entertainment included.


On Southwest they hold a basket of various snacks and say "take as many as you'd like"
2013-09-30 08:35:49 PM
1 votes:

LineNoise: vrax: LineNoise: I always get the suspicion that the people who complain the most about this stuff are the same people who get on a flight wearing flip flops, sweat pants, and a Nascar tshirt.

You look down upon people who want to be comfortable when they fly?  Do you scowl at them as you lift the tea to your lips, pinky held high?

What about airline travel makes people think they can look like an absolute slob when they do it. Is that 3 hour flight to St Louis really such a burden on you that you need to dress like you were going to bed or the gym to get on it?

You looking like a slob just cheapens the experience for everyone else on the plane. Then everyone acts all shocked when the airlines follow suit.


Why should I dress up for you? I'm not interviewing for a job.

Try just a bit of live and let live.
2013-09-30 05:38:33 PM
1 votes:

The Fett: jvowles: um... no, it's because the older style airplane headphones used a dual-prong connecter.

And the cost of that upgrade is high -- but for new planes, like Virgin America uses, it's standard and wonderful.

Aircraft are designed to last more than 30 yeaill refresh the interior from about every 10 years.  Virgin America has been in business operating in the US since 2009.  So, pretty soon even their aircraft will feel 'old' to you.

Seriously, Seattle to Miami is about the longest direct ride you can take in the US.  That's about 6 hours of battery life,


Assuming you're lucky enough to get a direct flight, which means you live near a major US hub airport and are flying to  another?  Sure.  But you're paying for it, too, and not always just in dollars. The shrinking number of flights means that fewer options are there. I'd really rather NOT fly at 5am to get a direct flight.

These days you're very lucky to get direct flights anywhere.
2013-09-30 05:24:13 PM
1 votes:

The Fett: As long as you understand what you're givin g up (speed, safety, arrival time, norovirus, pissing/shiatting your pants while sitting on the tarmac for 3+ hours, etc...)


Just a couple other things people are giving up.
2013-09-30 04:56:12 PM
1 votes:

gja: Flying used to be something nice, something special. Good times. Now? I liken it to being forced to understand what cattle must experience on their way to the abattoir.


From what I understand, fly first class.  It's closer to what flying used to cost, and still has all the frills.
gja [TotalFark]
2013-09-30 04:47:02 PM
1 votes:

Benevolent Misanthrope: "We've moved from takeaways to enhancements," says John F. Thomas of L.E.K. Consulting. "It's all about personalizing the travel experience."

Bullshiat.  It's about making the most amount of money for the least amount of service possible, an charging out the ass for what little service you do offer.

STFU.


OK. At the risk of causing a singularity and imploding the entire universe and the enveloping ether in which it resides I really MUST agree most whole-hardheartedly with BM here.

Flying used to be something nice, something special. Good times. Now? I liken it to being forced to understand what cattle must experience on their way to the abattoir.

Farking horrible.
2013-09-30 04:04:18 PM
1 votes:

LineNoise: vrax: To be fair, on a multimillion dollar passenger plane it is a little absurd not to have USB power ports for devices these days.  It's not exactly expensive new tech.

Your right, it isn't  that expensive. Until you need to add it to a few hundred airplanes in your fleet. And then fix it when it breaks from 30 different people a day plugging and unplugging stuff, who don't care about it. Ever wonder why there are two headphone jacks on your seat on most planes? Its so if one breaks, they don't have an angry flyer.

Now lets assume 100 people, (half a decent sized plane) plug in a device to charge. That added power has to come from somewhere, which means more fuel to burn. the cabling, ports, power generation, etc is all more weight that the plane has to cart around, and again, fuel it has to burn, even if that plane is only half full, or if only 3 people really need to charge stuff.


Yes, that's great, except for the fact that they've installed an LCD screen into the back of every seat on the damned plane.  The weight of a USB port?  WTF, it's not a NASA mission!  One person's set of golf clubs weighs more than 300 ports.  The extra 2.5W requirement and small amount of extended cabling and bulk port cost isn't going to add up to much.  These guys aren't running free, public transit.  They can and should make minor investments to upgrade the passenger-side experience.
2013-09-30 03:54:16 PM
1 votes:
I dress 'business casual' for a flight because that's what I choose to wear when in public but I sure as hell don't judge others for wearing sweatpants on an airplane.  Jesus Christ you people have issues.
2013-09-30 03:46:00 PM
1 votes:

RedPhoenix122: "The sides are not included in the price of a steak," he says. "Airline ticket prices should reflect the costs incurred by the individual passenger."

Where are you buying your steak?


Probably somewhere better than Outback or Chilli's it sounds like.
2013-09-30 03:42:31 PM
1 votes:

Jument: That's because they are brilliant. Those snacks probably cost them pennies per packet. If you take five, you probably don't even cost them a dollar and you leave thinking you got amazing service because you got five packs of shiatty snacks worth 50 cents. It's sort of crazy when you step back and think about it.


Also southwest makes their bread and butter on coach flights, same as Jet Blue. Delta, UA, AA, etc's bread and butter is business travelers.
2013-09-30 03:19:46 PM
1 votes:

fireclown: Over short distances, trains aren't too bad.  I recently took one from Pittsburgh to DC.  But there was only one per day and it still took about seven hours (Amtrack, the Capital Limited).  If I would have been going to the west coast, the trip would have been measured in DAYS, and I would likely have had to score a motel if I were changing trains.

And while I'm on the subject of Amtrack, would it kill them to provide wifi?  Along the PA corridor there is no phone signal at all.  And if they could arrange for roll-off luggage on the Capital Limited (essentially a rack that allows you to take your bike off the train at any stop instead of having to pack it in a bike box and wait for the few stops that let you get your checked luggage), it would be really helpful for people riding the Great Allegheney Passage.


I use Amtrak a fair amount between NYC and BOS\DC. I also occasionaly take them up to Rochester.

NYC - DC beats flying time wise assuming no problems. NYC-BOS is about a wash. Ultimately it depends on what time you go and where you are leaving from and going to. They do offer wifi, but if its a relatively full train, it is going to be worse than tethering to your phone.

NYC-ROC is about 6 hours, the longest I'd want to sit on a train. The flight is about 45 minutes, so even with security and time to get to the airport and what not, flying crushes it. Cost wise they usually run about the same if you book 2 weeks out. I'll take the train to mix it up now and then if I have a lot of work to do, but I could never see willingly taking a train a longer distance than that.
2013-09-30 03:12:49 PM
1 votes:

Agent Smiths Laugh: fireclown: Agent Smiths Laugh: Meanwhile:

[media.northjersey.com image 850x566]

you can opt to pay the same price as an airline ticket and arrive ten hours later.

And avoid as much TSA debasement and get better accommodations.

I'm in no hurry.


Over short distances, trains aren't too bad.  I recently took one from Pittsburgh to DC.  But there was only one per day and it still took about seven hours (Amtrack, the Capital Limited).  If I would have been going to the west coast, the trip would have been measured in DAYS, and I would likely have had to score a motel if I were changing trains.

And while I'm on the subject of Amtrack, would it kill them to provide wifi?  Along the PA corridor there is no phone signal at all.  And if they could arrange for roll-off luggage on the Capital Limited (essentially a rack that allows you to take your bike off the train at any stop instead of having to pack it in a bike box and wait for the few stops that let you get your checked luggage), it would be really helpful for people riding the Great Allegheney Passage.
2013-09-30 03:11:04 PM
1 votes:

LineNoise: Agent Smiths Laugh: fireclown: Agent Smiths Laugh: Meanwhile:

[media.northjersey.com image 850x566]

you can opt to pay the same price as an airline ticket and arrive ten hours later.

And avoid as much TSA debasement and get better accommodations.

I'm in no hurry.

Again, someone who clearly never flies. If you aren't an idiot and are capable of emptying your pockets and taking off your belt and tossing them into your carry on while waiting on line, and then removing and putting your shoes back on without it taking you half an hour, you will have no issues with the TSA. I feel bad for THEM having to spend all day watching people freeze up and get flustered when they have to untie their farking shoes.


You're partially correct. I stopped flying about a year before 9/11, before the TSA existed.

Having seen multitudinous reports of their abuses and excesses, it's a decision I've not yet regretted.

And seriously, given the sheer volume of reports of theft and assorted abuses committed by the TSA, you're going to go with blaming the public?

/besides, trains are cool
2013-09-30 03:02:24 PM
1 votes:

JuggleGeek: I got a kick out of "renting Apple iPads preloaded with movies".  Not because it's a bad idea, but because the airlines keep pretending that if you use your phone or a tablet computer you are going to cause the plane to explode or some nonsense.


When was the last time you have flown? For a while now you have been able to use electronic devices once the plane hits 10k feet, usually a few minutes after takeoff up until about 10 minutes before landing.

You are SUPPOSED to put it in airplane mode, but nobody is really checking up on you. Sure if you busted out your phone and started trying to make calls you would get hassled by a stewardess, but that is about it.

Hell, most flights I have been on this year offer wifi, at a pretty fair price.
2013-09-30 03:01:42 PM
1 votes:

fireclown: Agent Smiths Laugh: Meanwhile:

[media.northjersey.com image 850x566]

you can opt to pay the same price as an airline ticket and arrive ten hours later.


And avoid as much TSA debasement and get better accommodations.

I'm in no hurry.
2013-09-30 03:00:11 PM
1 votes:
Sounds fine to me.  There's got to be a price point somewhere between $200 and $4,000 for people that are willing to pay for some nice stuff but just can't afford the full business/first experience.
2013-09-30 02:53:07 PM
1 votes:
Flew WestJet for the first time last week.

Everything except one bag, soft drinks, coffee, and a tiny bag of cheese snacks is for a fee.  Every single seat has a surcharge, some more than others.

They also offer free TV, when the "satellite is working".  It wasn't, both ways.  The screen is about a 7 inch screen and cannot be tilted to where a taller person can see it.

There is a channel where you can watch your flight crawl across the continent.  It appears to have been designed in the 1980s.  Most likely outsourced.

If you are over 5 foot 8, it is truly a tormenting experience, as the distance between the back of the seat in front, and teh front of the back of your seat is (much) less than the distance between the back of your back and your knee.  There are no power outlets, so when your smart phone, your only source of diversion, runs out, you cannot recharge.

WestJet's inflight magazine, "Up!" is well, not a very good magazine.  Obviously, good magazines cost.

Of course the seats are way too close together to even think of using a normal laptop.

And of course, the screaming children.

Yes, travel by air is a horrible experience.  All you can think of, as with any form of torture, is let it be over, let it be over.
2013-09-30 02:52:19 PM
1 votes:

snocone: WTFDYW: snocone: The world burns approximately 5,000 barrels of jet fuel a day, approx. 1,500,000 pounds.
Jet engines throw out approximately 60% of the fuel, unburned, volatilized.
This waste is deposited in the upper layers of the important part of our atmosphere, daily.

Come fly with me.

Aaaaaaaaaaaaaaaaaaaaaand your point is.....................

Enjoy it while you can.


So you swim the oceans when you have to get overseas? Do you teleport? Do you ride bicycle on cross country flights? You can't follow thread topic?

/i'm sure the answer to all the above is no
2013-09-30 02:51:05 PM
1 votes:

Agent Smiths Laugh: Meanwhile:

[media.northjersey.com image 850x566]


Ahhh, the train. The cost of flying at the speed of a bus.
2013-09-30 02:50:33 PM
1 votes:
Theres a couple of facts here that everyone glosses over.  The airline industry is pretty interesting when you think about it and I've found it fun to read up on...

- Ticket prices are increasing slower than inflation.  Everyone complains about how much tickets cost but when it comes down to it, they're the cheapest they've ever been.  Its so cheap that often you can fly across the country for cheaper than you could do it in a car, bus, or train... and its much faster and safer.

- Not only is it the cheapest its ever been, but its also the safest and most convenient.  Crashes don't happen very often anymore and there are more flights than ever.

- Airlines are barely profitable.  I read a little while ago that in the last 30 years, the airline industry has shown a net loss.  Its not like these companies are charging all these fees and consistently making money hand over fist.  This is an industry with a tiny margin.  They're getting money from you one way or another, but they're barely getting enough of it to survive.

- With websites like travelocity and expedia, airlines are screwed as far as being able to charge what they like for tickets.  Its become a commodity to consumers and if an airline charges a dollar more than the other, the consumer goes for the cheaper option.  They really can't even control their profits.

- They also can't control their costs, with oil being the highest cost they have.  Just as much as it hits you in the wallet at the gas pump, it hits airlines too.

- I think these fees are great.  The airline is going to get its money one way or another.  I think its great that I don't have to pay for things I don't use.  Why put meals and bag costs on everyone instead of just charging those who use these services?

- Last but not least, consumers are getting exactly what they want.  Everyone complains about the costs of tickets but for the most part always buys the cheapest option.  When you show consistently that cost is more important than anything else, thats what the airlines will cater to.  They make it as cheap as they can by cutting frills and services.  Thats what people pay for.

- Speaking of which, consumers have done a great job of destroying the experience too.  Just a part of what society has become I guess.  I remember back when people treated flying as something special.  You dressed nicely for it.  You were polite to those around you.  You didn't worry about kids kicking the back of your seat for hours.  You didn't worry about people spilling over into your tiny amount of personal space.  People actually formed lines to get on the plane instead of a mad cattle rush.  Airlines didn't cheapen the experience, society did.  Don't complain about the airlines, complain about your fellow passengers.  They're the ones that are doing their best to make it a horrible experience.

- The TSA.  Enough said.
2013-09-30 02:49:37 PM
1 votes:
Still not tricking me into giving them a single penny of my money ever again.

/and yes, I realize they don't care about me or my money.
2013-09-30 02:46:07 PM
1 votes:

snocone: The world burns approximately 5,000 barrels of jet fuel a day, approx. 1,500,000 pounds.
Jet engines throw out approximately 60% of the fuel, unburned, volatilized.
This waste is deposited in the upper layers of the important part of our atmosphere, daily.

Come fly with me.


Aaaaaaaaaaaaaaaaaaaaaand your point is.....................
2013-09-30 02:44:13 PM
1 votes:
The world burns approximately 5,000 barrels of jet fuel a day, approx. 1,500,000 pounds.
Jet engines throw out approximately 60% of the fuel, unburned, volatilized.
This waste is deposited in the upper layers of the important part of our atmosphere, daily.

Come fly with me.
2013-09-30 02:41:34 PM
1 votes:

Bill_Wick's_Friend: Earplugs
Comfortable clothes
Snack
Extra hoodie to act as blanket, pillow or eye-shade
Emergency exit row window booked as soon as on-line seat selection starts.
Boarding pass on phone
All metal in the tray
Be nice to the stewardess


/how I make flying painless and easy and fun
/apparently this is all rocket science to most people


They charge extra for Emergency Exit rows now.
2013-09-30 02:34:07 PM
1 votes:

Dafatone: Flying remains cheaper now than it's just about ever been.

But please, keep complaining that too many other people are flying as well or that you wish you could get a 50 cent bag of peanuts.


I will complain about the fact that the seats are too close together for a person my height(exactly average for an adult male), which causes substantial pain for the hours I'm on the plane.  I didn't mind the 10% higher prices.
2013-09-30 02:31:18 PM
1 votes:
I have to say Delta's option for more legroom is awesome (Priority Plus maybe?). It is like an extra $24 per seat, but my 6'4" was actually comfortable on our flights last year. We got a little bit better service and on one flight priority plus only had like 4 people sitting in it (coach was packed). It was an early morning flight so I got to stretch out over an entire row and sleep.
2013-09-30 01:40:26 PM
1 votes:
"We have massive amounts of data," says Delta CEO Richard Anderson. "We know who you are. We know what your history has been on the airline. We can customize our offerings make millions off all that information we send to the NSA,"
2013-09-30 01:22:25 PM
1 votes:
"The sides are not included in the price of a steak," he says. "Airline ticket prices should reflect the costs incurred by the individual passenger."

Where are you buying your steak?
2013-09-30 10:52:31 AM
1 votes:
FSM, I so hate the airlines.

http://www.beapilot.com
 
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