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(Bloomberg)   Walmart learning that shoppers don't like to go to understaffed stores, cuts orders as unsold merchandise piles up   (bloomberg.com) divider line 84
    More: Obvious, Walmart, David Tovar, U.S. Division, ShopperTrak, net sales, pallets, merchandise, Dow Jones Industrial Average  
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3065 clicks; posted to Business » on 26 Sep 2013 at 7:33 AM (29 weeks ago)   |  Favorite    |   share:  Share on Twitter share via Email Share on Facebook   more»



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2013-09-26 03:55:43 PM

MugzyBrown: sno man: buzzcut73: I hope that one day in my lifetime Wal-Mart will be one more addition to the list of once mighty retailers like Woolworths, TG&Y, K-Mart, Sears...all were the big boy for a while, all went down a similar path that Wal-Mart seems to be trying to follow now.

You'd think the MBA's would learn at some point.

They do, but the keep being replaced with cheaper newer ones that know everything fresh out of school.

Considering their net income is about $14B per year, and growing.. those MBA's have learned well.


Viral Capitalism is not sustainable. But it's okay, no one can think past the next reporting period anyway.
 
2013-09-26 04:07:50 PM

DjangoStonereaver: EnderWiggnz: DjangoStonereaver: sno man: "Merchandise has been piling up because consumers have been spending less freely than Wal-Mart projected, and the company has forfeited some sales because it doesn't have enough workers in stores to keep shelves adequately stocked."

If only there was a solution to this problem.... I know, let's order less stuff!  BRILLIANT!

Hell, its not like the Wal*Mart company actually pays for what they order anyway.....

The Walton companies are notorious for low-balling their suppliers and stretching out paying for what they
order until the last possible second.

say what you want about wal-mart, thy do squeeze suppliers treat people horribly, etc.

but, they do not delay payment at all, ever.  it's in cash and immediate.

I used to work for NCR corporation, and one of their biggest service contracts was with Wal*Mart to
maintain their cash registers.

I didn't work on the contract myself, but worked with many people who did, and they continually complained
about how long it took to get money out of them.  Granted, this was back in the 1990s, but I don't see
that things would have changed all that much.


i worked with a supplier to Wal-Mart for Thin Clients, and while they negotiated hard, gave no estimates of future need, demanded a ton of uncompensated custom work, when they did buy there were absolutely 0 problems with payment.  So it was a royal pain in the ass to get them to cut the PO but once they did it was immediate.
 
2013-09-26 04:08:25 PM

sno man: Viral Capitalism is not sustainable. But it's okay, no one can think past the next reporting period anyway.


How many years in a row does a company need to make billions in profits before it's sustainable?
 
2013-09-26 04:16:08 PM

MugzyBrown: sno man: Viral Capitalism is not sustainable. But it's okay, no one can think past the next reporting period anyway.

How many years in a row does a company need to make billions in profits before it's sustainable?


At least one more.
 
2013-09-26 04:27:07 PM

MugzyBrown: sno man: Viral Capitalism is not sustainable. But it's okay, no one can think past the next reporting period anyway.

How many years in a row does a company need to make billions in profits before it's sustainable?


How many years can you over-use a field before it's sustainable?
 
2013-09-26 04:51:18 PM

MugzyBrown: sno man: Viral Capitalism is not sustainable. But it's okay, no one can think past the next reporting period anyway.

How many years in a row does a company need to make billions in profits before it's sustainable?


ummm...  might want to look up 'sustainable', and it's not just billions in profits, it's the double digit increases at all cost.
 
2013-09-26 05:18:39 PM

cman: I bet you that there is a correlation between Amazon sales skyrocketing and Walmart sales dropping.


I can't picture the majority of Walmart customers in the South figuring out this Internet thingy.
 
2013-09-26 05:37:15 PM
the walmart at

3838 S Semoran Blvd, Orlando

Is actually one of the deepest pits of hell. Everyone who works there looks like they were just let out of a torture cell, and the customers are also plucked from the lists of the damned.
 
2013-09-26 05:44:55 PM
About 18 years ago a Walmart moved in down the street.  Prices were good but the most important part was the environment.  It was well lit, clean, and shiny.  You were greeted at the door by an elderly person who would at least try to answer any question you had.  The other employees were friendly, helpful and actually made eye contact.  You could easily find someone to show you where something was and the checkout lines were usually short.  Nothing was ever out of stock  I pretty much stopped shopping anywhere else that wasn't a specialty store.
Slowly this has changed and Walmart has turned into the K-Mart of yesteryear.  Lighting has dimmed, shelves are empty and disorganized, floors need to be cleaned.  Greeters are gone and if you run into an employee, they try to avoid you and don't look at you.  You can rarely find someone who can tell you where something is.  Stacks of boxes line hallways.
One night recently they were so understaffed that EVERY shopping cart was in use or in the parking lot.  That has to be hundreds of shopping carts sitting in the parking lot and many hours without anyone collecting them.
Another recent 'improvement' is that for some reason they decided to move the credit card readers to a position where there is no easy way to swipe your card without hitting your wrist on the little check writing platform.  Pointed it out to a disinterested cashier and assistant manager and both gave resigned shrugs.
They are highly promoting self-checkout and late night it is the only way to buy your stuff.
So, I've gotten myself a Target card and don't foresee a reason to visit Walmart again.
 
2013-09-26 06:19:50 PM
I love understaffed Walmarts. The 'free stuff' is easier to get.
 
2013-09-26 06:29:24 PM

Dubya's_Coke_Dealer: the walmart at
3400 Steelyard Drive, Cleveland, Ohio

Is actually one of the deepest pits of hell. Everyone who works there looks like they were just let out of a torture cell, and the customers are also plucked from the lists of the damned.


FTFY.
 
2013-09-26 06:38:23 PM

Lumber Jack Off: when I was a teen they built a wal-mart a couple of miles down the street from us. it was close enough to bike there which we did. I remember when it opened, people were happy, the stores were clean and well stocked, and surprisingly a lot of the merchandise was made in America (or at least claimed to be). I still have a couple of kitchen and household items that I bought there that have lasted 20+ years.

that said, I stopped going there about oh I dunno 8 years ago when I realized that the quality of their merchandise was crap and was getting worse. sorry, but replacing an item every 6 months to a year that should last 5 times longer than that (or longer) is crap. fark you wal-mart and your shiatty Chinese crap.

/finding out later on how poorly they treated their employees was just another reason to never shop there.
//went back to the one that was by my old house a few years ago out of curiosity and was shocked by the condition of the store - filthy store, empty shelves, and employees who were on the verge of killing themselves.
///worst company in america.


But I was assured here on Fark that Walmart stocks the same brands as every other store. And the employees seem friendly and happy with their lot in life.
I was told I was a libby malcontent.
 
2013-09-26 06:39:02 PM

HotIgneous Intruder: Twenty-two checkout lanes and three clerks working.
That is all.


Bingo.
 
2013-09-26 07:04:33 PM
The only way you can get away with having no stock on the shelves and staff to sell it is if you are a monopoly.

I've seen this before in businesses where the entire manegment have come up through the ranks and can only think in the company way. This makes them very inflexible and unable to adapt to changes. Either the Walmart culture of cutting staff ever ytime they can stops or WalMart will stop. If in ten years time Wally world has turned around I will put money on it being because they brought in an outsider to run the place.
 
Boe
2013-09-26 07:23:47 PM

DON.MAC: 1nsanilicious: I wonder if all of it went out of business tomorrow the very top decision makers and benefactors would really care because of how wealthy they are today. And if that's so, it explains so much

They are buying into retail in other countries.  In Australia they own major chunks of Wesfarmers  who own Local grocery chain Coles and the Aussie licensed versions of Target and K-mart which are looking like overpriced $2 shops) as well as owning parts of  their competitor Woolworths (who own the local Safeway, Big W (related to Wal-Mart)  and Masters (part owned by Lowes) and CalTex (Texaco and Chevron)

When you can buy 20% or so of each company like these and dump in billions in other investments in a market that only has two major chains in each market that have a huge market on everything, why would you keep investing in the US market?  They are doing the same thing all over the world.   The Ikea family is also buying into Wesfarmers where Bunnings (just like a small Home Depot)  and K-mart have stared selling a fair number of Ikea products without the funny product names.

A Treasurer of Wal-Mart was in town a few months ago giving a talk for some odd reason.


They've done the same thing in the UK with Asda, if they don't own it outright.

I don't think Wal-mart made it a full decade in Germany though before they sold off their interests there.
 
2013-09-26 07:32:37 PM
Seems like capitalism is working to me. shiatty business with shiatty crap to sell is failing.

Just as it should be.
 
2013-09-26 07:34:36 PM

Norfolking Chance: The only way you can get away with having no stock on the shelves and staff to sell it is if you are a monopoly.

I've seen this before in businesses where the entire manegment have come up through the ranks and can only think in the company way. This makes them very inflexible and unable to adapt to changes. Either the Walmart culture of cutting staff ever ytime they can stops or WalMart will stop. If in ten years time Wally world has turned around I will put money on it being because they brought in an outsider to run the place.


The Walton's are so greedy, they'd expect their CEO to pay THEM for the privilege of turning the company around. They don't care if it runs into the ground, they're multibillionaires.
 
2013-09-26 07:36:13 PM

ajgeek: Norfolking Chance: The only way you can get away with having no stock on the shelves and staff to sell it is if you are a monopoly.

I've seen this before in businesses where the entire manegment have come up through the ranks and can only think in the company way. This makes them very inflexible and unable to adapt to changes. Either the Walmart culture of cutting staff ever ytime they can stops or WalMart will stop. If in ten years time Wally world has turned around I will put money on it being because they brought in an outsider to run the place.

The Walton's are so greedy, they'd expect their CEO to pay THEM for the privilege of turning the company around. They don't care if it runs into the ground, they're multibillionaires.


Their multibillion is in company stock. They care if it shiats the bed.
 
2013-09-26 07:39:50 PM
Boe:

I don't think Wal-mart made it a full decade in Germany though before they sold off their interests there.

Their profit margins in Australia are where they want them.  Their German mistake was trying to be Wal-mart there.  Here they are just sucking the money out of the two major chains who don't have much competition.   IGA has about 150 sotres, Aldi has 19 stores, Costco 3, and two main supermarkets have 1600 or so.  They are playing the same games they did in the rural US where there are 6 Coles along a 15 minute section of road that I use going to work and there simply isn't any more land to open a competing store.
 
2013-09-26 07:43:21 PM
My prognostication says that the next president will be a Republican and that they will bail out Walmart because it's to big to fail yet will manage to pin the blame for the bailout on the Democrats and Obama and use it as yet another reason to revoke "Obamacare"
 
2013-09-26 09:15:23 PM
As somebody who just applied to walmart today...yeah, I could use a f**king drink.
 
2013-09-26 09:45:19 PM

haknudsen: About 18 years ago a Walmart moved in down the street.  Prices were good but the most important part was the environment.  It was well lit, clean, and shiny.  You were greeted at the door by an elderly person who would at least try to answer any question you had.  The other employees were friendly, helpful and actually made eye contact.  You could easily find someone to show you where something was and the checkout lines were usually short.  Nothing was ever out of stock  I pretty much stopped shopping anywhere else that wasn't a specialty store.
Slowly this has changed and Walmart has turned into the K-Mart of yesteryear.  Lighting has dimmed, shelves are empty and disorganized, floors need to be cleaned.  Greeters are gone and if you run into an employee, they try to avoid you and don't look at you.  You can rarely find someone who can tell you where something is.  Stacks of boxes line hallways.
One night recently they were so understaffed that EVERY shopping cart was in use or in the parking lot.  That has to be hundreds of shopping carts sitting in the parking lot and many hours without anyone collecting them.
Another recent 'improvement' is that for some reason they decided to move the credit card readers to a position where there is no easy way to swipe your card without hitting your wrist on the little check writing platform.  Pointed it out to a disinterested cashier and assistant manager and both gave resigned shrugs.
They are highly promoting self-checkout and late night it is the only way to buy your stuff.
So, I've gotten myself a Target card and don't foresee a reason to visit Walmart again.


Can anyone draw any (intelligent) parallels between K-mart, which used to be a behometh and is now extinct, and Wal-mart? Why did Kmart disappear, other than that it was crappy? Was it because Walmart was there to fill the vacuum only?
 
2013-09-26 10:23:18 PM

enemy of the state: Why did Kmart disappear, other than that it was crappy?


Kmart was bested by Wal-Mart, which had newer stores, bigger stores, and lower prices.  But KMart's biggest problem was that most of the stores weren't designed to be in standalone locations, but in strip malls with other stores on either side of it.  KMart usually owned the entire complex anchored by a KMart store, which made it difficult to move the stores once they were built.  As people moved farther out into the suburbs, the areas where existing KMarts were became blighted or run-down, and KMart itself ran on such a narrow profit margin that their stores in those areas ended up the same condition, which further depressed sales.

Wal-Mart can close an underperforming store and move it somewhere else.  KMart had a hard time exercising the same option because of their real estate holdings.
 
2013-09-26 11:01:00 PM

ThatGuyFromTheInternet: As somebody who just applied to walmart today...yeah, I could use a f**king drink.


A drink? As in "just one?"
 
2013-09-26 11:54:39 PM

dstrick44: But I was assured here on Fark that Walmart stocks the same brands as every other store.


Yes, it's the same brands, but the items are manufactured differently (i.e. cheaper.) I have friends that work for a major US manufacturing (a family) company that shall remain nameless. They do 2 runs for products, the retail one and the Wal-Mart one. If you look, they have different UPCs.
 
2013-09-27 12:33:23 AM

AngryDragon: EvilEgg: Walmart is a fascinating psychological experiment. How much misery will people put up with to save $0.09.

THIS.  Fark, it's not that much less expensive.  I get the bonus of not feeling like I need to take a shower after shopping at my local stores too.


I wish we had a Target. We only have a small IGA, Rite-Aid, Dollar Stores, and a small shop with a meat counter in town. Wal-Mart and a pricey grocery store are ~15 minutes away, and Super Wal-Marts and very sketchy K-Marts are about half an hour away. There aren't any other similar stores for about an hour and a half.

We use Wal-Mart for things we just can't find anywhere else or things that cost too much at IGA and Rite-Aid (generic Unisom is literally half the price). Mom's started shopping at the Dollar Store a lot more often because of how long it takes to check out at Wal-Mart where it's understaffed.
 
2013-09-27 12:40:04 AM

Waldo Pepper: BumpInTheNight: If you shop at walmart, you are the problem.

depends on where one lives.  A Wal-mart located in a small rural town truly helps out.


This.

But if anyone knows anyone who could get a Target to the Pike/Floyd/Johnson County area of Kentucky, it would do great. People regularly drive all the way to Huntington, WV and Lexington for Target as much as the malls. That's an hour and a half to two hour drive. All we have are incredibly creepy K-Marts and Wal-Marts, one of which has made the news because employees just throw iPads and TVs and other electronics when unloading etc.
 
2013-09-27 01:09:29 AM

doloresonthedottedline: I wish we had a Target.


No you don't. They're only marginally better than Wal-Mart. There's one at the end of my block. Since it was built that end of the block has flooding problems from the run-off from the parking lot.

The last few times I went there, 5,6, maybe 7 years ago, there was always a single price rung up different (higher) than the one on the shelf. The cashier cannot change, nor call someone to ask about the item. They make you stand in the customer service line that has 10-15 other people with the same problem if you want to be refunded to the price on the shelf. They hope that you won't notice or not want to waste a half hour's time to get the buck or 2 off.

My wife bought a half gallon of milk there on Saturday. The sell by date on it is Oct 6, it was curdled this morning. By contrast I have my gallon of milk from Piggly Wiggly that's been opened for weeks right next to it in the fridge and it's still fine. The sell by date on that is 09-09-13.

Fark Target. They intentionally try to fark over people that buy a lot or don't pay attention to the prices.
 
2013-09-27 02:31:35 AM
The small-town Wal-Mart I bought groceries at last night around 1 a.m. seemed to have plenty of staff, all busy.

Including a really cute stocker on the jams & jellies aisle. New guy in that department. I flirted shamelessly, to no avail. He talked, but not meaningfully.
 
2013-09-27 03:52:41 AM

Burn_The_Plows: doloresonthedottedline: I wish we had a Target.

No you don't. They're only marginally better than Wal-Mart. There's one at the end of my block. Since it was built that end of the block has flooding problems from the run-off from the parking lot.

The last few times I went there, 5,6, maybe 7 years ago, there was always a single price rung up different (higher) than the one on the shelf. The cashier cannot change, nor call someone to ask about the item. They make you stand in the customer service line that has 10-15 other people with the same problem if you want to be refunded to the price on the shelf. They hope that you won't notice or not want to waste a half hour's time to get the buck or 2 off.

My wife bought a half gallon of milk there on Saturday. The sell by date on it is Oct 6, it was curdled this morning. By contrast I have my gallon of milk from Piggly Wiggly that's been opened for weeks right next to it in the fridge and it's still fine. The sell by date on that is 09-09-13.

Fark Target. They intentionally try to fark over people that buy a lot or don't pay attention to the prices.




Weird. I lived in Savannah for years and went to the Target in the mall all the time and never had a single complaint. Never had a line like at Wal-Mart, or trouble it's prices. I did buy a pomegranate that was rotten inside but I've yet to buy a pomegranate anywhere that was entirely fresh, so, whatever.

Maybe you just have a really shiatty one. I just love it because they have cheap stuff that's actually cute. Their generic stuff looks nice, their clothes and accessories look decent, they have some boutique hair and makeup lines, and their front bargain bins are absolutely amazing. I got half my organizational stuff there. Pouches, boxes, bins, etc. Also love that they get some decent labels/designers/brands/whatever (got an incredibly cute Threshold mug on clearance).

At the moment, the most important thing is that they had orange cranberry scones, which Wal-Mart stopped carrying.
 
2013-09-27 09:30:13 AM

buzzcut73: I hope that one day in my lifetime Wal-Mart will be one more addition to the list of once mighty retailers like Woolworths, TG&Y, K-Mart, Sears...all were the big boy for a while, all went down a similar path that Wal-Mart seems to be trying to follow now.

You'd think the MBA's would learn at some point.


Man, I almost forgot about TG&Y. When I was growing up, there was one near where my family lived. We had a running joke about them never having anything because we'd go there for one common item instead of just going to Target, which was further away, but TG&Y would never have what we were looking for. We were always like, "Why do we keep coming here? They never have anything!"
 
2013-09-27 11:48:43 AM
Newsflash: Grocery store hours always go down, never up. More at 11.

Eventually it's going to lead to empty shelves and annoyed customers. But don't blame the employees, they only have two hands, and less pairs of them every day thanks to the geniuses at head office who send the projected hours and make them lower and lower every week.

Then Republicans have the nerve to say that minimum wage workers are in entry level jobs when that's all that's left in an economy that runs on the service sector. There's little else out there for the millions of kids coming out of high school or college. You don't see many new factories or office buildings, just Walmarts, Freshcos and Targets.
 
2013-09-27 12:45:15 PM

mikey15: I had to stop going to wal mart because of the hillbilly, tatooed, body piercing, zero social skill clientele/workers just got to be too creepy.
Kind of bizzare when you can't tell the customers from the workers.
go to target now for the hot buttered soccer Moms .. sure beer may be 25 cents more but a much better view !


Soccer moms in skin cling pants. Sometimes very yummy moms.
 
2013-09-27 02:01:52 PM
inglixthemad:
Soccer moms in skin cling pants. Sometimes very yummy moms.

Compare the Wal*Mart store brand:
media.peopleofwalmart.comhttp://www.peopleofwalmart.com/60859/is-there-junk-in-the-front/
 
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