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(ABC)   Suit alleges Home Depot is "Shoplifter trolling": Sending letters threatening to sue people they accuse of shoplifting unless they fork over hundreds of dollars to "settle" the claims-even though they've never sued anyone, ever, for shoplifting   (abcnews.go.com) divider line 259
    More: Scary, Home Depot, California's Civil Shopping Law, big-box retailers, San Leandro, profit center, shoplifting, civil penalty, Alameda  
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9924 clicks; posted to Main » on 11 Sep 2013 at 12:08 PM (1 year ago)   |  Favorite    |   share:  Share on Twitter share via Email Share on Facebook   more»



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2013-09-11 10:26:03 AM  
Wow. This is all kinds of f*cked up. Glad I boycotted them years ago.
 
2013-09-11 10:31:32 AM  
How do they know things are missing?

Home depot employees couldn't find the front door of the store.
 
2013-09-11 10:33:35 AM  
Friend of mine worked at a department store when we were teens that would do that. She was in the wrong, she used the senior citizen discount to give her friend a discount on some things. But they brought in an outside 'security consultant' who basically tried to pin every incident of shoplifting on her and had her in tears and signing papers admitting guilt. Turns out A) they were doing something similar at any of their stores, they were going out of business and needed to seem proactive about theft or something, and B) it's a really bad idea to hold a minor in a room and yell at her until she's crying then insist she confess to crimes you have no reason to think she performed and try to extort money from her. Threat of a class action lawsuit got them to settle and pay the people they did that to.
 
2013-09-11 10:35:47 AM  
It's basically the same scam junk debt collectors run. Cast a wide net of threatening letters and see who falls for it.
 
2013-09-11 10:36:11 AM  

itsdan: Friend of mine worked at a department store when we were teens that would do that. She was in the wrong, she used the senior citizen discount to give her friend a discount on some things. But they brought in an outside 'security consultant' who basically tried to pin every incident of shoplifting on her and had her in tears and signing papers admitting guilt. Turns out A) they were doing something similar at any of their stores, they were going out of business and needed to seem proactive about theft or something, and B) it's a really bad idea to hold a minor in a room and yell at her until she's crying then insist she confess to crimes you have no reason to think she performed and try to extort money from her. Threat of a class action lawsuit got them to settle and pay the people they did that to.


Name and Shame my friend, Name and Shame...its pretty much the only weapon we have left againt these big corporations
 
2013-09-11 10:41:38 AM  

Magorn: Name and Shame my friend, Name and Shame...its pretty much the only weapon we have left againt these big corporations


I planned to but I honestly can't remember which it was, and they're out of business now.
 
2013-09-11 11:25:44 AM  
Home Depot has been going downhill for years.  This is just one more reason to never go there ever again.
 
2013-09-11 11:40:17 AM  
Wow, that's nasty. Fark Home Depot.
 
2013-09-11 12:04:19 PM  
I'm trying to imagine a Home Depot employee knowing enough about what's on the shelves to notice something's missing, but I'm failing.
 
2013-09-11 12:04:59 PM  

Godscrack: How do they know things are missing?


Also, I'm not sure how many times I need to do this before I learn to read the thread before posting.
 
2013-09-11 12:11:41 PM  
I'm sure Lowe's will send them a nice letter thanking them for all the business this will generate.
 
2013-09-11 12:12:38 PM  
What scumbags. Just for that I'm letting another bird in to sh*t on all their stuff.

/that place is like an aviary
 
2013-09-11 12:12:52 PM  
Yet another reason not to shop at Home Depot.

So, let's recap:

Home Depot steals a dude's idea and implements it and then farks over the original inventor.
Home Depot accuses customers of shoplifting and basically blackmails them into paying money.
Home Depot sells shiatty crap.

did I miss anything?

Anyone have any dirt on Menards or Lowes?
 
2013-09-11 12:15:06 PM  

Walker: What scumbags. Just for that I'm letting another bird in to sh*t on all their stuff.

/that place is like an aviary


1. Catch and cage a shiatload of seagulls
2. Release in Home Depot
3. ???
4. Justice for the lulz.
 
2013-09-11 12:15:18 PM  
This sounds like when you get some trojan that threatens to post your porn habits into public forums unless you pay up.
 
2013-09-11 12:15:32 PM  
Now we know how the Prenda model is spreading
 
2013-09-11 12:15:37 PM  
People in red states should be CHEERING Home Depot for being innovative Job Creators making use of the Free Market!
 
2013-09-11 12:16:21 PM  

itsdan: Friend of mine worked at a department store when we were teens that would do that. She was in the wrong, she used the senior citizen discount to give her friend a discount on some things. But they brought in an outside 'security consultant' who basically tried to pin every incident of shoplifting on her and had her in tears and signing papers admitting guilt. Turns out A) they were doing something similar at any of their stores, they were going out of business and needed to seem proactive about theft or something, and B) it's a really bad idea to hold a minor in a room and yell at her until she's crying then insist she confess to crimes you have no reason to think she performed and try to extort money from her. Threat of a class action lawsuit got them to settle and pay the people they did that to.


Holding her against her will would be false imprisonment, wouldn't it?
 
2013-09-11 12:16:29 PM  
Home Depot crossed the line. They have lost my personal business and I am approaching our company today to stop purchasing any supplies from them. We are one of New Orleans' larger home improvement companies.
 
2013-09-11 12:16:40 PM  
Hudsons Bay did that but called it "civil recovery" ...the difference was one of the tatgets of the letters had actually shoplifted and Ontario Superior court reduced the amount claimable to $300. It's a frightening tactic that happens up here in Canada too, often targeting lower income groups :(
 
2013-09-11 12:17:08 PM  

Kit Fister: Yet another reason not to shop at Home Depot.

So, let's recap:

Home Depot steals a dude's idea and implements it and then farks over the original inventor.
Home Depot accuses customers of shoplifting and basically blackmails them into paying money.
Home Depot sells shiatty crap.

did I miss anything?

Anyone have any dirt on Menards or Lowes?


Home depot is a good place to find Hoes?
 
2013-09-11 12:17:45 PM  

Kit Fister: Yet another reason not to shop at Home Depot.

So, let's recap:

Home Depot steals a dude's idea and implements it and then farks over the original inventor.
Home Depot accuses customers of shoplifting and basically blackmails them into paying money.
Home Depot sells shiatty crap.

did I miss anything?

Anyone have any dirt on Menards or Lowes?


Didn't Lowes pull their ads from a station that was showing a reality show about a Muslim family after some wingnut group complained?
 
2013-09-11 12:19:03 PM  

Kit Fister: Yet another reason not to shop at Home Depot.

So, let's recap:

Home Depot steals a dude's idea and implements it and then farks over the original inventor.
Home Depot accuses customers of shoplifting and basically blackmails them into paying money.
Home Depot sells shiatty crap.

did I miss anything?

Anyone have any dirt on Menards or Lowes?


As long as you're keeping your dirty grimey hate off of my Fleet Farm we're all good.
 
2013-09-11 12:19:04 PM  
The suit alleges that the two accused shoplifters were told they would be allowed to leave only if they submitted personal identifying information and signed a document agreeing to stay out of the store for 90 days.

Ha ha!  Enjoy your illegal detention lawsuit.  "Hello, police?  I'm being held against my will..."
 
2013-09-11 12:19:15 PM  

Captain James T. Smirk: Kit Fister: Yet another reason not to shop at Home Depot.

So, let's recap:

Home Depot steals a dude's idea and implements it and then farks over the original inventor.
Home Depot accuses customers of shoplifting and basically blackmails them into paying money.
Home Depot sells shiatty crap.

did I miss anything?

Anyone have any dirt on Menards or Lowes?

Didn't Lowes pull their ads from a station that was showing a reality show about a Muslim family after some wingnut group complained?


Yeah, here:

http://www.cnn.com/2011/12/11/showbiz/all-american-muslim-lowes/inde x. html

So fark Lowes too, not to mention the Florida Family Association.
 
2013-09-11 12:19:16 PM  
I stopped shopping at HD when they brought in the self-serve checkout lanes.  If I wanted a job as a cashier, I'd fill out an application.
 
2013-09-11 12:19:42 PM  

unlikely: I'm trying to imagine a Home Depot employee knowing enough about what's on the shelves to notice something's missing, but I'm failing.


Heck, they barely notice when you're in the store.
 
2013-09-11 12:20:22 PM  

Flragnararch: As long as you're keeping your dirty grimey hate off of my Fleet Farm we're all good.


I love Mill's Fleet Farm (we don't have them here unfortunately) and Tractor's Supply.
 
2013-09-11 12:20:37 PM  

heywood-jablome: Hudsons Bay did that but called it "civil recovery" ...the difference was one of the targets of the letters had actually shoplifted and Ontario Superior court reduced the amount claimable to $300. It's a frightening tactic that happens up here in Canada too, often targeting lower income groups :(


Why go after people who don't have any money?  fark HBC if that's true, though.

If Chen opted to pay by credit card, a "convenience fee" of $14.50 would apply.

That's not very convenient.
 
2013-09-11 12:21:48 PM  
Kit Fister:

Anyone have any dirt on Menards or Lowes?

If I had dirt on Menards I'd be too embarrassed to talk about it on the internet for crying out loud.
 
2013-09-11 12:21:59 PM  

JNowe: I stopped shopping at HD when they brought in the self-serve checkout lanes.  If I wanted a job as a cashier, I'd fill out an application.


[yousoundfat.jpg]
 
2013-09-11 12:22:24 PM  
Blowes and Home Despot can suck it... though I wish the Ace Hardware was a bit closer to me.
 
2013-09-11 12:22:30 PM  

Louisiana_Sitar_Club: Kit Fister:

Anyone have any dirt on Menards or Lowes?

If I had dirt on Menards I'd be too embarrassed to talk about it on the internet for crying out loud.


why? What's wrong with Menards? other than their commercials that crank the volume by about 6 notches are annoying as fark?
 
2013-09-11 12:24:23 PM  

Captain James T. Smirk: Captain James T. Smirk: Kit Fister: Yet another reason not to shop at Home Depot.

So, let's recap:

Home Depot steals a dude's idea and implements it and then farks over the original inventor.
Home Depot accuses customers of shoplifting and basically blackmails them into paying money.
Home Depot sells shiatty crap.

did I miss anything?

Anyone have any dirt on Menards or Lowes?

Didn't Lowes pull their ads from a station that was showing a reality show about a Muslim family after some wingnut group complained?

Yeah, here:

http://www.cnn.com/2011/12/11/showbiz/all-american-muslim-lowes/inde x. html

So fark Lowes too, not to mention the Florida Family Association.


To be fair, you could say that about all of the various "Family" Associations.
 
2013-09-11 12:24:44 PM  

walkerhound: [yousoundfat.jpg]


Yes, because one not wanting to dick around with a checkout machine is directly indicative of body mass.
 
2013-09-11 12:25:03 PM  

Arkanaut: itsdan: Friend of mine worked at a department store when we were teens that would do that. She was in the wrong, she used the senior citizen discount to give her friend a discount on some things. But they brought in an outside 'security consultant' who basically tried to pin every incident of shoplifting on her and had her in tears and signing papers admitting guilt. Turns out A) they were doing something similar at any of their stores, they were going out of business and needed to seem proactive about theft or something, and B) it's a really bad idea to hold a minor in a room and yell at her until she's crying then insist she confess to crimes you have no reason to think she performed and try to extort money from her. Threat of a class action lawsuit got them to settle and pay the people they did that to.

Holding her against her will would be false imprisonment, wouldn't it?


Most states sadly have a "merchants exception" that allows a store to detain you for unspecified period of time if they have probable cause to believe you shoplifted and immunizes them from suit even if they turn out to be wrong
 
2013-09-11 12:25:03 PM  

Godscrack: How do they know things are missing?

Home depot employees couldn't find the front door of the store.


They don't seem to have a problem finding it when it is quitting time
 
2013-09-11 12:25:20 PM  

scottydoesntknow: To be fair, you could say that about all of the various "Family" Associations.


including ColoSpgs' very own Focus On Your Own Damn Family(tm)
 
2013-09-11 12:26:08 PM  
Unexpected item in the bagging area
Unexpected item in the bagging area
Unexpected item in the bagging area
Unexpected item in the bagging area
 
2013-09-11 12:26:33 PM  
So let me get this straight.

A fairly obvious oversight by the customer and their own sales staff, on a $1500 dollar purchase.  The guy just made a $1500 purchase and instead of just asking him to come back inside to ring up maybe $5-10 in gloves they decided to ban him from the store and threaten him?

What a group of idiots.

You pull this scam on the guys only buying a few things, NOT on your good high dollar spending customers.
 
2013-09-11 12:26:49 PM  

Magorn: Arkanaut: itsdan: Friend of mine worked at a department store when we were teens that would do that. She was in the wrong, she used the senior citizen discount to give her friend a discount on some things. But they brought in an outside 'security consultant' who basically tried to pin every incident of shoplifting on her and had her in tears and signing papers admitting guilt. Turns out A) they were doing something similar at any of their stores, they were going out of business and needed to seem proactive about theft or something, and B) it's a really bad idea to hold a minor in a room and yell at her until she's crying then insist she confess to crimes you have no reason to think she performed and try to extort money from her. Threat of a class action lawsuit got them to settle and pay the people they did that to.

Holding her against her will would be false imprisonment, wouldn't it?

Most states sadly have a "merchants exception" that allows a store to detain you for unspecified period of time if they have probable cause to believe you shoplifted and immunizes them from suit even if they turn out to be wrong


And in states without those laws the stores or shopping centers will hire a few off duty police as their loss prevention supervisors because they will have the right to detain you.
 
2013-09-11 12:27:21 PM  
Those tote bags sure are hip, though.
 
2013-09-11 12:27:52 PM  

Kit Fister: Louisiana_Sitar_Club: Kit Fister:

Anyone have any dirt on Menards or Lowes?

If I had dirt on Menards I'd be too embarrassed to talk about it on the internet for crying out loud.

why? What's wrong with Menards? other than their commercials that crank the volume by about 6 notches are annoying as fark?


pssst ...the name of the store  sounds like slang for "my testicles"...something that I was amazed no one seemed to realize when I first moved to Chicago
 
2013-09-11 12:28:27 PM  

Kit Fister: Louisiana_Sitar_Club: Kit Fister:

Anyone have any dirt on Menards or Lowes?

If I had dirt on Menards I'd be too embarrassed to talk about it on the internet for crying out loud.

why? What's wrong with Menards? other than their commercials that crank the volume by about 6 notches are annoying as fark?



You see, Menards is only one word but it can be split intotwo words without rearranging the order of letters.  The first word would be "Me", sometimes used in the place of the possessive "my" regionally or for comedic effect.  The second world would then necessarily be......ah forget it.
 
2013-09-11 12:29:54 PM  

Magorn: Kit Fister: Louisiana_Sitar_Club: Kit Fister:

Anyone have any dirt on Menards or Lowes?

If I had dirt on Menards I'd be too embarrassed to talk about it on the internet for crying out loud.

why? What's wrong with Menards? other than their commercials that crank the volume by about 6 notches are annoying as fark?

pssst ...the name of the store  sounds like slang for "my testicles"...something that I was amazed no one seemed to realize when I first moved to Chicago


Oh, well, part of it would be that here in the Middle East (Since wouldn't "west" be west of the mississippi, making the 'midwest' somerwhere around Nevada and Colorado?) we don't say 'nards'. Nads? yes. Balls? yes. stones? yes. Jimmies? yes. but "Nards"? no.
 
2013-09-11 12:30:22 PM  
What is the world coming to, when you can't shoplift a $3.99 pair of gloves without being threatened with a legal action by the store you took them from?
 
2013-09-11 12:31:23 PM  

Arkanaut: itsdan: Friend of mine worked at a department store when we were teens that would do that. She was in the wrong, she used the senior citizen discount to give her friend a discount on some things. But they brought in an outside 'security consultant' who basically tried to pin every incident of shoplifting on her and had her in tears and signing papers admitting guilt. Turns out A) they were doing something similar at any of their stores, they were going out of business and needed to seem proactive about theft or something, and B) it's a really bad idea to hold a minor in a room and yell at her until she's crying then insist she confess to crimes you have no reason to think she performed and try to extort money from her. Threat of a class action lawsuit got them to settle and pay the people they did that to.

Holding her against her will would be false imprisonment, wouldn't it?


And having her sign something without a parent or lawyer present that is a big no no
 
2013-09-11 12:31:25 PM  
Anyone pointed out the Menard's sounds like a pirate identifying his testicles?

Yes?

Well, good then.  Glad we covered that.
 
2013-09-11 12:32:28 PM  

RottNDude: Blowes and Home Despot can suck it... though I wish the Ace Hardware was a bit closer to me.


Ha!

I thought I was the only person who called them "Home Despot"
 
2013-09-11 12:32:45 PM  
On the other hand, ~300$ is worth it not to have a shoplifting conviction on your record, and a defense attorney would probably cot that or more to beat the case.  I have seen these fees be much higher though.
 
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